Manager, Anti Money Laundering (AML) – Compliance & Reporting Analytics
| JOB PROFILE | |
| Job Title: Manager, Anti Money Laundering (AML) Compliance & Reporting Analytics | Operating Unit: Lonestar Cell Mobile Money (LCMMMI) |
| Reports to: General Manager, Mobile Money | Department: Mobile Money Inc |
| Number of Direct Reports: 3 | Job Level: 3 |
| COMPANY OVERVIEW VISION AND VALUES | |
| We at Lonestar cell MTN are a purpose and Value-led organization. At Lonestar Cell MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realize our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. Welcome to our Live Y’ello Values: · Lead with Care· Can-do with Integrity· Collaborate with Agility· Serve with Respect· Act With InclusionWe are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! | |
| MISSION/CORE PURPOSE | |
| The Manager, Anti Money Laundering (AML) & Fintech Risk is responsible for providing strategic leadership and oversight of Anti‑Money Laundering (AML), Counter‑Terrorist Financing (CTF), fraud risk, and enterprise risk management for Lonestar Cell MTN Mobile Money and Fintech operations. The role ensures compliance with Central Bank of Liberia (CBL) regulations, Financial Intelligence Unit (FIU) requirements, FATF standards, and MTN Group policies, while safeguarding the integrity of mobile money, digital financial services, agent networks, and customer transactions. The role partners closely with MTN Group Risk & Compliance, Technology, Mobile Money Operations, Commercial, and external regulators to strengthen financial crime controls, improve internal control maturity and support sustainable Fintech growth. | |
| CORE RESPONSIBILITIES | |
| Key Performance Area:Anti-Money Laundering (AML) Analytics & Insights· Managing and coordinating the company's AML Compliance program and ensuring that various pillars of the program are adequately and effectively implemented by the respective business units. · Document and maintain up to date AML Policy and Procedures for Lonestar Cell MTN Mobile Financial Services Subsidiary · Review and file Suspicious Transactions Reports and Currency Transactions Reports with the appropriate regulatory agencies. · Monitor and ensure the timely review and closure of all alerts on the AML systems. · Monitor and ensure the appropriate functioning of the AML/CFT Watchlists screening engine, ensuring that Watchlists are up to date and the timely review and closure of customer names matched to Watchlists. · Coordinate and execute the AML, CFT and Sanctions risk management awareness and training covering the Board, Senior Management, Employees, agents and other stakeholders. · Facilitate AML Products risk assessments covering the entire Lonestar Cell MTN Mobile Money products portfolio and new products and developing appropriate risk management strategies to protect the company's products from being abused by money launderers. · Ensure the operationalization of the company's Risk Based Approach to AML/CFT including the review of High-Risk customers ensuring senior management approval. · Disseminate applicable written compliance policies and procedures, including policies and procedures in respect of AML, CFT and Sanctions risk management, related to compliance activities. · Prepare periodic reports in relation to the company's AML/CFT program including a monthly AML/CFT Dashboard and Current AML/CFT Risk issues for the consideration of the Governance, Risk & Compliance Committee. · Handle issues relating to internal and external audit reviews of the AML/CFT Program · Drive and coordinate process reviews and transformation programmes to enhance operational efficiency and to ensure compliance. · Apply current sanctions guidelines and be a specialist in multi-jurisdictional financial crime compliance. This will involve the verification of sanctions against previous business activities and the investigation of hits. · Evaluate and advise on reputational and sanctions risk arising from customers and transactions. · Perform segmentations for MFS & GSM Convergent campaigns (GSM subs), MFS users, Agents, airtime resellers, all MFS business partners. · Perform data mining & provide relevant MFS data & statistical analysis and insight to facilitate business decision making. · Support marketing value propositions & campaigns tariffs designing with Business cases. · Perform competitive analysis and provide daily, weekly & monthly reports. · Support MFS markets survey process & activities by providing relevant inputs. · Analyse and suggest new business models to support MFS overall performance. · Perform other duties assigned by management. Fintech Enterprise Risk Management· Lead Fintech AML, fraud, and financial crime risk management for Lonestar Mobile Money and digital financial services. · Identify, assess, and monitor risks across mobile money products, merchant payments, agent networks, interoperability, and digital channels. · Develop and maintain Fintech risk registers, KRIs, dashboards, and Board-level risk reports in line with MTN Group ERM frameworks. · Support new product launches, partnerships, and innovations through risk assessments and control design. Fintech Regulatory Compliance & Stakeholder Management · Ensure full compliance with CBL, FIU, and other applicable regulatory requirements governing mobile money, payments, and Fintech services. · Act as the primary point of contact for regulators on AML, fraud, and Fintech risk matters, including examinations, inspections, and supervisory reviews · Coordinate regulatory reporting, responses to regulatory queries, and remediation of findings. · Engage MTN Group Compliance, Risk, and Assurance teams to align local implementation with Group standards. Fintech Internal Controls Improvement Program · Lead and support the continuous improvement of Fintech internal controls related to AML fraud prevention, transaction monitoring, and reporting. · Identify control weaknesses through analytics, audits, and reviews, design and track remediation plans. · Support the development and testing of control effectiveness, including automation and preventive controls Fintech Fraud Prevention Management · Provide oversight of fraud risk management across MTN Mobile Money, including agent fraud, customer fraud, cyber‑enabled fraud, and internal fraud. · Analyse fraud trends, losses, and typologies to strengthen preventive and detective controls · Partner with Technology, Mobile Money Operations, and Cybersecurity teams to enhance fraud monitoring tools and response mechanisms. · Support incident management, root cause analysis, and post‑incident remediation Regulatory & Management Reporting · Own end-to-end AML and Fintech regulatory reporting (e.g., STR/SAR, CTR, fraud returns, periodic supervisory reports), ensuring accuracy, completeness, and on-time submission. · Prepare senior management and Board-level reports covering AML, fraud, Fintech risks, KPIs, KRIs, and thematic insights. · Maintain documentation, data lineage, and audit trails to support examinations and audits. Compliance Program Support · Partner with AML Operations, KYC/CDD, Sanctions, Fraud, ERM, and Technology teams to align analytics with policy, risk assessments, and regulatory expectations. · Support enterprise-wide and Fintech-specific risk assessments with data-driven inputs and scenario analysis. · Contribute to policy and procedure enhancements related to AML, fraud, internal controls, and regulatory reporting. Data Governance & Technology · Define data requirements, controls, and quality checks for AML, fraud, and Fintech data sources. · Collaborate with IT and vendors on system enhancements, data integrations, and automation initiatives. · Ensure adherence to data privacy, security, and governance standards. · Stakeholder & Regulator Engagement Stakeholder & Regulator Engagement · Act as a subject-matter expert for AML, fraud, and Fintech analytics during regulatory exams, audits, and internal reviews. · Provide clear explanations of methodologies, assumptions, and results to non-technical stakeholders. Leadership & Continuous Improvement · Lead and develop a team of analysts (where applicable), setting goals, coaching, and performance management. · Drive continuous improvement through automation, advanced analytics, and best-practice adoption. Key Performance Indicators (KPIs) · Timeliness and accuracy of AML regulatory submissions · Quality and impact of analytics and insights delivered · Reduction in false positives and improved monitoring effectiveness · Audit and examination outcomes | |
| QUALIFICATION AND EXPERIENCE | |
Education
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| CORE COMPETENCIES | |
Important competencies required for the position: Must be a Role Model of ethical practices by living the MTN Values of: Lead with Care, Can-Do with Integrity; Collaborate with Agility, Serve with Respect and Act with Inclusion Knowledge :· Knowledge of risk and regulatory requirements of the Mobile Financial Services industry
· Ability to write comprehensive reports and communicate effectively with all levels of Senior Management, Government, Banking Officials, Academia and the General Public
· Ability to establish policies and priorities to manage and evaluate projects.
· Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems.
· Knowledge of Microsoft Office (MS Excel, MS PowerPoint and other relevant software for the purpose of analyzing data and producing reports to Senior Management)
· Ability to develop comprehensive and detailed business case to drive the business and motivate proper budget allocation.
· Comprehensive knowledge of Central Bank rules and regulations
· Comprehensive knowledge of payment ecosystem
· Good understanding of the Liberian legal system
Creativities (improvement /innovation inherent)· Strong Stakeholder and vendor management skills
· Strong understanding of the Technology trends and best practices
· Strong team management – combination of functional and people management skills
· Understanding of the telecommunication industryBehavioural Qualities:
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2 days ago
Expression of Interest (EOI) – Sub‑Recipient Selection under GC7
Catholic Relief Services
Expression of Interest (EOI) – Sub‑Recipient Selection under GC7
The Catholic Relief Services (CRS) is issuing this Expression of Interest (EOI) to identify suitable organizations for potential engagement as Sub‑Recipients (SRs) to implement the Community-led Monitoring (CLM) component of the Global Fund GC7, as sub-recipient from April 1, 2026, to June 30, 2027.- Background
- Detailed scope of work
- Technical Scope
- Operational implementation of the CLM: coordinate the collection of community data on access, quality and state of healthcare in HIV, TB and malaria services.
- Managing data collectors: overseeing their training, deployment, data reporting and ethical compliance with the collection process.
- Regular data transmission: ensuring that data is synthesized, transmitted to the national community consultative group (CCG) and validated before dissemination or advocacy.
- Ensure that monthly data collection visits are conducted in targeted health facilities.
- Conduct quarterly supportive supervision in support of routine data collection activities.
- The National CCG Technical Secretariat: support the holding of meetings, documentation of CCG activities, and liaison with partners.
- Support for decentralized structures: supporting the animation of CCGs at the county, district and community levels, and strengthening the capacities of partner CSOs.
- Hold quarterly community sensitization sessions to inform community members about CLM.
- Accountability: publish validated results and provide feedback to communities and health structures.
- Engage duty bearers: engage Ministry of Health staff from facility level to national level, documenting commitments after the generation of solutions from communities and health structures.
- Geographical Scope
- HIV: Montserrado, Margibi, Grand Bassa, Bong, Nimba
- TB: Montserrado, Margibi, Bong, Nimba, Grand Bassa, and other slum communities
- Malaria: Grand Gedeh, Maryland, Rivergee, Sinoe, Montserrado, Nimba, and other high burden communities
- Instructions to Applicants
- Guidelines for Submission
- Page Numbering Requirement
- Submission Method
- Envelope No. 1: EOI – SR Selection Eligibility Screening.
- Envelope No. 2: EOI – SR Selection Technical & Organizational.
- Submission Deadline
- Selection Process
- Step 1: Eligibility Screening (pass/fail)
- Step 2: Technical & Organizational Scoring (100 points)
- Geographic coverage (15 points)
- Program Management System (9 points)
- Past Performance/Organizational Experience (21 points)
- Technical Vision/Approach (20 points)
- Human Resources (15 points)
- Financial Management System (10 points)
- Safeguarding (10 points)
- Step 3: Due Diligence Visit and Financial Management Systems Assessment
- Step 4: Final Decision (informed by the due diligence and financial management system assessment)
- Step 1: Eligibility Screening (Pass/Fail)
- Valid business registration certificate,
- Valid tax clearance,
- Leases for main office and sub-offices, or other evidence of physical presence shall be submitted.
- Proof of physical presence in at least four of the following counties: Montserrado, Margibi, Grand Bassa, Nimba, Maryland, Bong, Sinoe, Grand Gedeh, Rivergee.
- Step 2: Technical & Organizational Scoring
a. Program Management System: The existence of a robust program management system to manage the implementation of activities should be demonstrated by the applicant. A clear linkage to the community health system strengthening is required. Describe the following in 500 words or less:
1) How project tasks related to CLM will be determined, 2) creation of CLM schedules, and 3) the tracking of different CLM activities.b. Past Performance/Organizational Experience: Provide up to five (5) detailed descriptions, including donors/partners, budget details, geographical location and timelines, of the organization's experience working on any CLM project, and other project including collection and analysis of community health data. Highlight pertinent experience with Global Fund programming. Specifically, please address the following for each project:
1) Geographic coverage of the activity, and at what level(s) did you engage (e.g. county, district, community) 2) Engagement with Key Populations and other vulnerable groups - please share how this is done through current or past relevant programming. 3) Coordinating the efforts of community implementation. 4) Data collection, analysis, and data use for advocacy. 5) Use of data to influence decision-makers and improve health services. 6) Experience with digital data collection. 7) Previous experience using data to create evidence-driven advocacy (using tools like Score Cards or SMS surveys).c. Technical Vision/Approach: SR to provide a brief technical approach for CLM under the Global Fund GC8 grant. Please address the below in a narrative of no more than 1000 words.
Please cite where and how you will implement activities, and how you will engage with the health sector as well as vulnerable populations/key populations to ensure the quality of malaria, HIV, and TB services. Provide a brief description of how CLM data will be collected from the generating source at the community level, through to data use for advocacy. Include the steps of collecting, cleaning, and analyzing both qualitative and quantitative data.d. Human Resources: The proposed HR structure to manage the grant and detailed responsibilities of each human resource shall be described by the applicant in its application. In addition, at least four CVs of proposed relevant human resources (Executive Director, Program Manager, M&E Manager, Finance Manager), as well as an organogram of the organization, should be provided. Please make note of staffing who are members of Key Populations served by Global Fund grants.
e. Financial Management System: Describe the organization's financial management systems in place to govern funds, expenditure and assets. Attach the most recent external audit of the organization, if available. As a minimum, the following should be provided:
1) Systems and processes in place to track financial transactions, monitor absorption and analyze financial performance. 2) How financial reports are prepared/generated and controls surrounding financial reporting to donors.f. Safeguarding: Please describe your existing safeguarding and protection policies and/or procedures, including reporting and referral mechanisms, and describe how risks of gender‑based violence will be identified and mitigated.
g. Scoring Matrix
The below table summarizes the criteria and its potential maximum scoring out of 100 total points.| Criteria | Score | Evidence requirement and Scoring |
| Tech01Geographic coverage - please share where the Organization has current, on the ground programming. Share locations of any offices/sub-offices, and how many staff are based there. | 15 | Evidence RequiredApplicants should clearly describe:
|
| Tech02Program management system Applicant should demonstrate the existence of a robust program management system to manage the implementation of activities. As a minimum requirement, describe how: 1) How project tasks related to CLM will be determined, 2) creation of CLM schedules, and 3) tracking of different CLM activities. Applicant MUST provide evidence for 1, 2 and 3. | 9 | Scoring7–9 points: Well-defined systems with tools, templates, and clear roles Applicants should answer YES and provide evidence to most of the following to earn 7–9 points: ☐ We use written workplans or schedules to plan activities ☐ We track activities using a tool (Excel, database, dashboard, etc.) ☐ Roles for planning, implementation, and monitoring are clearly assigned ☐ We regularly review progress and adjust plans ☐ Our system has been used on previous projects, not created just for this EOI 4–6 points: Systems exist but are informal or partially documented1–3 points: Ad‑hoc or manual systems with limited structure0 points: No clear program management system described |
| Tech03Past Performance | 21 | Evidence RequiredSR to provide detailed description of the organization’s experience working on any CLM or other project requiring the collection and analysis of community-level data. Please share dates, budgets, locations, and donors/partners for each pertinent experience, with a few bullet points per relevant past/present experience summarizing the following. Please be sure to highlight collaboration with Global Fund activities as relevant. 1) Geographic coverage of the activity, and at what level(s) did you engage (e.g. county, district, community). 2) Engagement with Key Populations and other vulnerable groups - please share how this is done through current or past relevant programming. 3) Coordinating the efforts of community implementations. 4) Data collection, analysis, and data use for advocacy. 5) Use of data to influence decision-makers and improve health services. 6) Experience with digital data collection. 7) Previous experience using data to create evidence-driven advocacy (using tools like Score Cards or SMS surveys). Scoring17–21 points: Multiple strong, relevant CLM or similar projects with demonstrated data‑to‑action experience11–16 points: Some relevant experience with partial alignment to CLM5–10 points: Limited or indirect experience0–4 points: No relevant experience demonstrated |
| Tech04Technical Vision including data collection, analysis and management | 20 | SR to provide a brief technical approach for CLM under the Global Fund GC8 grant. Please cite where and how you will implement activities, and how you will engage with the health sector as well as vulnerable populations/key populations to ensure the quality of malaria, HIV, and TB services. Provide a brief description of how CLM data will be collected from the generating source at the community level, through to data use for advocacy. Include the steps of collecting, cleaning, and analyzing both qualitative and quantitative data. Scoring16–20 points: Clear, coherent, and feasible CLM approach aligned with Global Fund priorities10–15 points: Sound approach but lacking detail or clarity in some areas5–9 points: General ideas without clear operational detail 0–4 points: Unclear or inappropriate technical approach |
| Tech05Human Resources | 15 | Evidence RequiredProvide proposed HR structure to manage the grant. Detailed responsibilities of each human resource shall be described by the applicant in its application. Provision of at least four CVs for the key staff who will be involved in CLM (Executive Director, Program Manager, M&E Manager, Finance Manager) is essential. Please share the extent that any of the key staff are part of the Key Populations served by Global Fund grants. Scoring12–15 points: Strong team (comprised of at least Executive Director, Program Manager, M&E Manager, Finance Manager) with relevant experience and clear roles. Organogram provided.8–11 points: Adequate team with some gaps4–7 points: Limited staffing or unclear roles0–3 points: Inadequate or undefined human resources |
| Tech06Financial management system | 10 | Evidence RequiredDescribe the organization’s financial management systems in place to govern funds, expenditure and assets. Attach the most recent external audit of the organization, if available. 1) Systems and processes in place to track financial transactions, monitor absorption and analyze financial performance. 2) How financial reports are prepared/generated and controls surrounding financial reporting to donors. Scoring8–10 points: Robust systems with clear controls and donor reporting experience as evidenced by recent audit report.5–7 points: Basic systems with some weaknesses1–4 points: Limited systems or unclear controls0 points: No functional financial management system described |
| Safeguarding & Gender | 10 | Applicants must: 1) Demonstrate the existence of safeguarding and protection policies and/or procedures, including reporting and referral mechanisms, and 2) describe how risks of gender‑based violence will be identified and mitigated.Scoring8–10 points: Comprehensive policies and practical implementation experience5–7 points: Policies exist but limited evidence of implementation1–4 points: Partial or informal safeguards 0 points: No safeguarding or gender risk approach described |
- Tie-Breaking Rule
- Priority 1: Critical Technical Categories. The Bidder with the higher combined score in two criteria: Tech03 (Past Performance) and Tech04 (Technical Vision including data collection, analysis and management), shall be selected.
- Final Tiebreaker (If Necessary). Should a tie persist after applying Priority 1, the Bidder with the higher score in the Financial management system Criteria (Tech06) shall be selected.
- Step 3: Due Diligence Visit and Financial Assessment
- Financial management & internal controls assessment
- Risk classification (strong / sufficient / inadequate controls)
- Identification of mitigation measures (ICIP if needed)
- Step 4: Final Decision (informed by the financial assessment)
- The Sub-recipient does not have an office, vehicles or other operating infrastructure in [INSERT COUNTRY NAME]. To reduce the significant expense involved in the Sub-recipient’s creating an operating infrastructure in [INSERT COUNTRY NAME] to implement the Program, the Sub-recipient has requested that CRS make [INSERT AS APPLICABLE: office space, vehicle fleet and other infrastructure] (collectively, the “Operating Infrastructure”) available. CRS shares the Sub-recipient’s goal of reducing overhead expenses to facilitate greater efficiency in programmatic implementation and, as a result, agrees to make the Operating Infrastructure available to the Sub-recipient.
- However, the Sub-recipient understands and acknowledges that CRS does not provide the Operating Infrastructure in the ordinary course of its business. As a result, CRS does not accept any liability related to the Operating Infrastructure and hereby disclaims all liabilities and any express or implied warranties related to the Operating Infrastructure. The Sub-recipient understands these limitations and agrees that CRS will not be held liable for any claims in any way connected to the Operating Infrastructure.
- CRS does not include the Sub-recipient or its employees, sub-recipients or contractors in CRS’ insurance coverage. Section 6.4(1) of this Agreement requires the Sub-recipient to procure necessary insurance. The Sub-recipient agrees that insurance related to the Operating Infrastructure is necessary under this Agreement and further agrees to procure such insurance coverage.
- The Sub-recipient assumes all liability for all loss, damage, cost and expense arising out of or in any way connected with the Operating Infrastructure. The Sub-recipient further agrees to defend, indemnify and hold harmless CRS and its respective officers, agents, contractors, directors and employees from all loss, claims, liabilities, suits, actions, proceedings, damages, cost, expense (including charges, disbursements and fees of counsel) and obligations of any kind that may be incurred by CRS or asserted against CRS, by or on behalf of any person on account of, or resulting from, arising out of or in any way connected with the Operating Infrastructure (including, but not limited to, the claims of the Sub-recipient and the Sub-recipient’s employees and their heirs).
2 days ago
Planning, monitoring, evaluation and Learning- officer.
Planning, monitoring, evaluation and Learning- officer, Liberia (part time- 50%)
Together with our partners in Liberia, Kvinna till Kvinna work for women’s political and economic rights, promoting respect for sexual and reproductive health and rights and supporting conflict resolution. Kvinna till Kvinna has recently expanded its project- and donor portfolio in Liberia and is therefore looking to recruit a PMEL-officer to be based in Monrovia. Deadline for applying: 2 March 2026The Kvinna till Kvinna Foundation has defended women’s rights since 1993. For every woman’s right to be safe and to be heard. Today we are one of the world’s leading women’s rights organisations, working directly in areas affected by war and conflict to strengthen women’s influence and power. We work closely together with over 150 local partner organisations across 20 countries to end violence against women, reach lasting peace and close the gender gap once and for all. The future is equal. And together, we are change.About the jobKvinna till Kvinna has supported women’s rights in Liberia since 2009 with an office in Monrovia since 2011. The PMEL-officer plays a significant part in the development, delivery and follow-up of Kvinna till Kvinna’s programme and project in Liberia. As PMEL-officer you are responsible for the planning, monitoring, evaluation and learning of programmes and projects in Liberia including collecting, analysing and documenting results at output and outcome levels. You will continue developing, adapting and utilising PMEL systems that are based on Kvinna till Kvinna programmatic approaches and aligned with contractual results frameworks and institutional donor reporting requirements. The position also ensures the systematic tracking of indicators, maintenance of monitoring frameworks, logframes and data quality assurance and lead on translating results from programmes/individual partner organisations into internal and external communication including contributions to narrative reporting and learning products. Furthermore, the PMEL-officer will utilise the results and learning to support programme development including in proposal writing and programme design. Key tasks include:- Lead the development of M&E frameworks.
- Be responsible for setting up and implementing monitoring and evaluation systems including results, tools, and indicators align with contractual outputs and outcomes with support from the Regional Programme Officer and in collaboration with relevant programme and communication staff to monitor the action progress and developing and implementing risk mitigation.
- Design and implement baseline studies including development of methodologies, tools, data collection, oversight, analysis and reporting.
- Prepare timely and accurate M&E reports for internal and external audiences in accordance with donor requirements.
- Lead the Kvinna till Kvinna Liberia team to continue building simple project level PMEL systems for all Liberia projects that consolidate results from both Kvinna till Kvinna activities and activities of our partners.
- Together with the Regional Programme Officer, providing capacity building as needed for programme staff in understanding PMEL methodologies and best practices for gathering quantitative and qualitative data.
- Develop and coordinate country results against Kvinna till Kvinna’s organisation’s strategic priorities/ global indicators.
- Analyse reports and evaluations to understand broader impact, contribution to outcomes and lessons learned.
- Oversee partners Programme Monitoring and Evaluation plans and tools used to measure programme results by ensuring alignment with agreed results framework and partnership agreements.
- Develop and implement trainings for the partner organisations related to monitoring, evaluation and reporting to strengthen their PMEL knowledge, systems and routines.
- Assist the Country director and Programme Manager in reporting to donors and Kvinna till Kvinna head office, the key achievements from their partner organisations.
About you
You are a structured and collaborative PMEL professional with solid experience in EU-funded projects and partnership-based programming. You bring strong technical expertise and an organised approach to managing results and learning. Comfortable working in complex, multi-stakeholder environments, you combine rigour with a feminist, rights-based perspective. You are committed to strengthening civil society partners and supporting them to generate meaningful, lasting change.Required skills and experiences
- Minimum of 5 years’ professional experience in programme management
- Experience with EU PMEL systems and reporting.
- A minimum of 3 years of experience in results-based management and results frameworks implementation.
- Proven experience working with civil society organisations, particularly women’s rights organisations, in post-conflict or low-resource settings.
- Demonstrated understanding of feminist, rights-based approaches to PMEL.
- Bachelor’s degree in social sciences or other relevant degrees.
- Strong facilitation, coaching, and capacity-building skills
- Strong analytical and report-writing skills with the ability to synthesize quantitative and qualitative data into clear findings and lessons.
- Excellent written and verbal communication skills in English; knowledge of local Liberian languages is an asset.
- Experience in budgeting activities and financial follow-up.
- Competent in computer knowledge including the following applications: Microsoft Office Suites, (including Excel, Word, PowerPoint, Outlook, Teams and SharePoint) with strong excel skills for tracking and analysis.
- Experience working with international institutional donors such as Sida, the European Union, or other bilateral and multilateral institutions.
- Experience working in peacebuilding,
- governance or rights-based programming contexts
- Demonstrated belief in and commitment to women’s human rights, gender equality, and inclusive civil society development.
- Understanding knowledge of international, national, county-based policies and commitments as it pertains to gender equality by the Government of Liberia.
What we offer
You will join a more than 120 dedicated colleagues at Kvinna till Kvinna, working together for women’s rights in over 20 conflict-affected countries. As part of this global team, you will be based in our Monrovia office, with regular online collaboration across offices and regions. Occasional travel within Liberia and internationally may also be part of the role, giving you the opportunity to connect directly with partners and peers. Kvinna till Kvinna is a value-driven organisation with a strong commitment to equality, diversity and inclusion. We believe in creating a supportive and respectful workplace where everyone can thrive, contribute their perspectives, and feel part of a shared mission.Terms & conditions
This position is offered on a local Liberian contract in line with the Decent Work Act of Liberia. Candidates must have the legal right to reside and work in Monrovia. The position is part-time, one year with the possibility of extension depending on funding, and includes a probationary period. The start date is no later March 23rd 2026. We offer a standard working week. Staff are entitled to 25 working days of annual leave, plus all national public holidays, as well as paid sick leave, parental leave, and other leave entitlements. Employees also receive a wellness allowance. Kvinna till Kvinna provides pension and insurance coverage, including health insurance for employees and dependents, accident and travel insurance, and contributions to the national social security and pension scheme (NASSCORP). Salaries are paid in USD and reviewed annually.Application
We look forward to receiving your application in English, submitted exclusively through our online recruitment portal in this link. As part of the process, you will be asked to respond to a set of questions in English, in addition to uploading your CV. The deadline for applications is 2 March, 2026QuestionsIf you have any questions regarding the position, please contact Regional Director malin.brenk@kvinnatillkvinna.se but please note that applications should NOT be sent to this email. For information on the recruitment process, please contact our HR unit HR@kvinnatillkvinna.se. 2 days ago
Request for Expression of Interest to Conduct External Audit at FORUM FOR AFRICAN WOMEN EDUCATIONLISTS (FAWE)
The Forum for African Women Educationalists (FAWE) Liberia Chapter was founded under the Laws of the Republic of Liberia through an Article of Incorporation on December 15, 1998 with the vision of ensuring that all girls can go to school and harmful socio-cultural practices are limited for them to achieve their full potentials in society. FAWE Liberia is a registered organization in Liberia, working to promote the education of women and the girl child.
FAWE Liberia is one of the thirty-four (34) National Chapters of FAWE Africa with its mandate to work in Liberia and close the gender gap in education and contribute towards the achievement of the Education For All (EFA) goals.The Forum of African Women Educationalist (FAWE) is partnering with the MasterCard Foundation and presently implementing the “Second Chance Pathways for Increased Access to Tertiary Education for Marginalized Young Women and Men” Project.
FAWE is seeking a qualified, reputable, and experienced external audit firm to conduct financial statements audits for the period January 1, 2025, to December 31, 2025.
We would be very glad to receive an audit proposal from your audit institution on or before February 25, 2026, to conduct the audit at our Head Office.
All interested audit institutions are to submit their interest for consideration to recruitment@faweliberia.org and Cc: cblamoh@faweliberia.org or deliver a hard copy to the office of FAWE.
Hon. Millias Z. SheriffExecutive Director
FAWE LiberiaEmail address: msheriff@faweliberia.org/smilliaszarino@gmail.com
Contact #: +231 776-968-243
Terms of Reference (TOR) for the External AuditorObjective of the Audit:
- The objective of the audit of FAWE Liberia financial statements is to enable the auditors to express an independent professional opinion on the financial position of FAWE Liberia and to ensure that the funds utilized to Program/Project activities have been used for their intended purposes.
- The books of accounts of FAWE Liberia provide the basis for preparation of the FAWE Liberia Financial Statements. Proper books of accounts as required by law have been maintained by FAWE Liberia and also maintain adequate internal controls and supporting documentation for the transactions.
- To also conduct a comprehensive review of HR recruitment process at the selected base, covering one-year period. The audit will assess whether these processes align with FAWE Liberia recruitment policies and organizational standards, ensuring consistent application of principles such as fairness, transparency, and equity.
- To evaluate the effectiveness, efficiency, and compliance of all Program management with the established policies, donor regulations, and project plans.
- The audit will be carried out in accordance with the International Auditing Standards and will include tests and verification procedures as the auditors deem necessary Terms of Reference (TOR) for the External Auditors
- Verify all funds have been used in accordance with the established rules and regulations of FAWE Liberia and only for the purposes for which the funds were provided.
- Goods, works and services financed have been procured in accordance with the FAWE Liberia established rules and procedures.
- Appropriate supporting documents, records and books of accounts relating to all activities have been kept. Clear linkages should exist between the books of accounts and the financial statements presented to.
- The financial statements have been prepared by FAWE Liberia management in accordance with applicable accounting standards and give a true and fair view of the financial position of FAWE Liberia and of its receipts and expenditures for the period ended on that date.
- Comprehensive assessment of the adequacy and effectiveness of the accounting and overall internal control system to monitor expenditures and other financial transactions.
- Express an opinion as to reasonableness of the financial statements in all material respects.
- Include in their reports opinion on compliance with procedures designed to provide reasonable assurance of detecting misstatements due to errors or fraud that are material in the financial statements.
- Conduct entry and exit meeting with the Executive Director of FAWE Liberia.
- Recruitment Application Process:
- Recruitment Request Process (Need Identification):
- Vacancy Advertisement: Confirm compliance with the advertisement procedure. Evaluate the methods and channels used for job vacancy advertisements to ensure they reach a diverse and qualified candidate pool. Review whether job postings clearly outline the qualifications, experience, and responsibilities required etc.
- Review of Program planning (Work Plan)
- Implementation processes
- Financial management,
- Program reporting,
- Procurement, and
- Adherence to performance indicators.
- Give comments and observations on the accounting records, procedures, systems and controls that were examined during the course of the audit.
- Identify specific deficiencies and areas of weakness in systems and controls and make recommendations for improvement.
- Report on the implementation status of recommendations pertaining to previous period audit reports.
- Communicate matters that have come to their attention during the audit which might have a significant impact on the sustainability of the organization.
- Bring to the Executive Director’s attention any other matters that the auditors consider pertinent.
- The Auditors on completion of the audit work will submit 5 (five) original copies of the Audit Report appended to the Financial Statements along with the reports to the attention of the Executive Director.
- Management letter in accordance with the scope of work described here before.
The Forum for African Women Educationalists (FAWE)
3 days ago
Financial officer (Liberian Nationals preferred)
PRESENTATION Entrepreneurs du Monde (EdM) supports the economic integration of families in very precarious situations
and facilitatestheir accessto essential goods and services. Thus, these families gain autonomy and improve
their living conditions. To achieve its mission, EdM promotes the emergence of sustainable local
organizationsthrough 4 areas of activity: social microfinance, accessto energy, agro-entrepreneurship, and
professional integration and support for entrepreneurs. For more information:
www.entrepreneursdumonde.org
To improve food security and climate resilience in landlocked areas of Liberia, Entrepreneurs du Monde is
opening a social microfinance institution using the developed and deployed methodology in 8 countries,
covering 152,592 people, 87% of them women.ABOUT THE POSITION Under the supervision of the General Manager, the financial officer entails responsibility for financial,
accounting and administrative management.Tasks and responsibilities Accounting & Finance
- Encode every head office expense in the MIS
- Oversight of daily/monthly/yearly reconciliation of the MIS and accounting documents (e.g. bank
- Perform weekly checks on the daily cash collection - depositsmade in the banks and encoding made
- Ensure the correctness of the accounts encoded in the MIS - the general ledger and account ledger
- Responsible for checking the accounting reports generated by the system
- Checking of all books of accounts to ensure accuracy and reliability
- Perform bank reconciliations on a weekly and monthly basis
- Check andmonitor fixed assetsregisterfor all equipment and assetsin the head office and the branches
- Preparation of Financial Reports
- Check, approve and consolidate monthly financial reports (Balance Sheet and Income Statements)
- Prepare and submit the monthly organizational Financial Reports to include:
- Balance Sheet
- Income Statement
- Variance Analysis Report
- Cash/Bank Book Report
- Consolidated Trial Balance
- ConsolidatedGeneral Ledger
- Prepare and submit year end organizational Financial Reports after allreconciliations have
- Prepare Financial Reports for donors and other external stakeholders as and whenrequired
- Budget and Fund-sourcing
- Assist the General manager in the preparation of the annual budget and midyearreviews
- Assistthe General manager in the processing and documentation for fund sourcing
- Propose corrective or cost-reduction measures when necessary
- Fund management
- Initiate all bank transactions (the approval is under GM responsibility)
- Approve branches daily disbursements
- Monitor the cash flow, prepare the weekly cash position and recommend fund transfers/requests
- Check all cash and disbursements
- Ensure that expenditures are forecasted within the budget and respect the purchase procedure before
- Analyze cost effectiveness of planned and actual expenditures
- Check and monitor the petty cash/working fund disbursements in the HO andbranches
- Prepare the Cash Flow Forecast every month for GM approval
- Payroll Checking
- Ensure the accuracy and timely processing and payment of Payroll items (salaries, NASSCORP, LRA)
- Monitor staff loans or other benefits
- Ensure the inscription to the medical insurance
- Provide technical assistance and guidance to branch assistants, cover for branch assistants during their
- Develop and/or updatesthe existing accounting manual and otherinternal mechanism
- Carry out any other compatible tasks assigned by your line manager
- Strong background in administration, operationsmanagement,risk management, internal auditing
- Proven ability to provide support, guidance and training to financial and non-financial staff and
- Communication and reporting skills, both verbally and in writing
- Ability to work to deadlines with good prioritization and time management skills
- Ability to work in a cross-cultural and complex environment
- Experience in multi-currency accounting desired
- Willingness to conduct field work as may be required
- Commitment to uphold EdM’s Vision, Mission, Core Values, goals, policies
5 days ago
Communication Consultant – Liberia
Background With funding from the Swedish Embassy, Mercy Corps Launched the PROSPECTS IV programme with the goal to increase incomes, job quality, and job security for urban female and male youth. The program kick-off Pilot Phase implementation in two defined urban areas – Monrovia (Montserrado County) and Ganta (Nimba County) – through Partnership with key actors in the sectors of Poultry, FMCG (Fast Moving Consumer Goods), Tech, and Informal Norms and potential expansion to secondary locations and counties contingent on the results of Pilot Phase activities. In total, the programme is planned to last about four years with a budget of about 5.5m USD – and aims to directly benefit 16,400 young people through the course of implementation. One of the first Market Systems Development (MSD) programs in Liberia, PROSPECTS IV will focus on urban youth employment, based on the following Theory of Change:Purpose of Consultancy Communication plays a vital role in the visibility of our work and ensuring we account to stakeholders appropriately, this consultancy seeks to: 1. facilitate open, transparent, timely, and effective exchange of information; 2. aid in the accomplishment of our program objectives; 3. be an effective means of demonstrating the success of our work; 4. outline communication approaches and channels that will be used to support the work we do. 5. Identify key communication tools, including new ways to communicate more effectively both internally and externally. And facilitates comprehensive communication approaches around our focus and thematic areas and increases outreach to our target audiences. The consultant is responsible for writing and publishing articles on PROSPECTS-IV events/activities on multi-media outlets, set-up a communication database, and coordinating communication and media (set-up a visibility Plan from Feb -April.26, set-up radio programs)Objectives, activities, and deliverables:
Mercy Corps Responsibilities
- Drafting Articles for Event
- Attend major Events/Activities
- Capture learning from Past events and post on different Mercy corps Media handouts
- Capture learning and draft articles for past and present events
- Finalize Draft Articles and Published on Media Outlets
- Support on Prospects (1-4) Video documentary and Story of change Development
- Support on Prospects-IV close out events planning
- Captures Learning from Varoius event and share on different media outlets/handout
- Draft Articles and published on different media outlets
- Develop articles from pass events and publish
- Provide guidance and work with consultant on development of Video and story of change
- Support on hiring of media outlets and distributions of invites for events and activities
- Coordination of Communication and Media
- Together with the project Team, Finalized and shared a clear Visibility Plan
- Identify stakeholder for radio program and finalized plan to hosting of events
- Plan comms for key activities, Attend and capture photos for Media outlets update.
- Visibility Plan finalized Shared.
- Radio Stakeholder identified for Prospects-IV and radio program kick-off
- Plan Comms Activities and attend, capture and update media
- Set up Communication Database for Prospects-IV
- Communication database finalized and shared
| Activities | LOE | Location | Deliverables |
| Activity 01: Attending Events & sharing update 1. Thought leadership learning event for Micro-Enterprise and Informal's Sector 2. Thought Leadership Events for Digital Finance, market Facility Fund, and Informal Norms Exposure Visit | 2 days 2days | Monrovia Monrovia | 1. 20 e-copies of HR still photo, 1 editorial/news article, Publication of editorial/news article in two major online new papers 2. 20 e-copies of HR still photo, 1 editorial/news article, Publication of editorial/news article in two major online new papers |
| 3. Thought Leadership events for Public Private Sector Dialogue (pieces on Poultry, Opportunities in Job tech and State of Entrepreneurship learning supporting import substitution | 2 days | Monrovia | 20 e-copies of HR still photo, 1 editorial/news article, Publication of editorial/news article in two major online new papers |
| 1. Publication of thought leadership pieces in various media outlets a. Published 1- Financing for AVC Development, Opportunities in Job tech[1]Creating Youth Employment, Youth Profiling, Microenterprises and Informal norms | a. Publish 10 thought leadership pieces published online, newspapers and Media outlet's | ||
| b. Published 2 Digital Finance, Poultry, Market Facility Fund, State of Entrepreneurship and SOC | c. Publish 10 thought leadership pieces published online, | ||
| Developing short post stories for Past Event: 1. Global Entrepreneurship Week 2. International Youth Day3. SIDA –Donor Visit to project Communities4. Momo Hackathon Launch | 5days | Monrovia | 4 Short stories developed for media post |
- Provide Communication materials & support where needed
- Organize transportation to events/Activities Location
5 days ago
REQUEST FOR PROPOSAL: Design, Development, Deployment, and Maintenance of an Enhanced Electronic Community-Based Information System in Liberia (eCBIS).
REQUEST FOR PROPOSAL
N°2005394
Design, Development, Deployment, and Maintenance of an Enhanced Electronic Community-Based Information System in Liberia (eCBIS).
| Issuing Organization | Catholic Relief Services Liberia |
| Donor | Global Fund |
| Project | GC7: Scaling up Malaria Prevention, Treatment, and Control Interventions in Liberia for Sustained Impact |
| Budget Code | 1.052 |
| Issue Date | January 20, 2026 |
| Pre-Bid Meeting | January 28, 2026 |
| Request for Clarification Deadline | February 3, 2026 |
| Submission Deadline | February 17, 2026 |
| Contact Email | liberiarfq@crs.org |
| Type of Agreement | Service Contract |
- Format of Submission. 6
- Method of Submission. 6
- Deadline for Submission. 7
- Price Submission. 7
- Clarification Request 7
- Validity Period. 8
- Code of Conduct 8
- Amendment and Bid Modification Procedures. 8
- Negotiations. 8
- Award of Contract 9
- Rejection of award. 9
- Confidentiality and Data Ownership. 9
- Confidentiality Obligations. 9
- Data Ownership and Custodianship. 9
- Data Protection and Security. 9
- Return or Destruction of Data. 10
- Intellectual Property Rights. 10
- Use of Third-Party Platforms or Systems. 10
- Gender, Respect, Equity, Diversity, and Inclusion at CRS. 10
- Place of Performance. 10
- Material vs Non-material Deviations Errors and Clarification. 10
- Modification or Withdrawal of RFP. 11
- Consequences of Falsification or Misrepresentation. 11
- Confidentiality and Data Privacy. 11
- Debriefing of Unsuccessful Bidders. 11
- Complaints and Appeals. 12
- General Requirements. 12
- Performance Security – Guarantee. 12
- Advance Payment Terms. 12
- Withholding Tax. 12
- Goods Service Tax. 13
- Joint Venture Participation Restriction. 13
- Statutory Compliance. 13
- Eligibility & Minimum Qualification Criteria. 13
- Administrative Evaluation. 16
- Contents of Envelope No. 1 / Zip File 1: Eligibility & Minimum Qualification Requirements. 16
- Submission Format for Eligibility & Minimum Qualification Requirements (MQR) 16
- Technical Evaluation. 16
- Contents of Envelope No. 2 / Zip File 2: Technical Proposal 18
- Submission Format for Technical Proposal 18
- Financial Evaluation. 18
- Conversation Rate. 19
- Contents of Envelope No. 3 / Zip File 3: Financial Proposal 19
- Submission Format for Financial Proposal 19
- Scope of Works. 20
- System Requirements. 21
- Design and Architecture Principles Summary. 24
- Activities, Deliverables, and Timelines. 25
- Key Stakeholders and Roles. 28
- Expected Outcomes. 28
- Duration. 28
- Methodology. 28
- Reporting. 28
- Documentary Evidence of Capacity and Past Performance. 28
- Quality Assurance Approach. 28
- Qualification of the Vendor/Implementing Partner 29
- Payment Schedule. 29
Section I. General Information
1. Project Background
The Government of Liberia (GoL), through the Ministry of Health (MoH), is implementing the National Community Health Program (NCHP) to strengthen primary healthcare delivery through Community Health Workers (CHWs) (Community Health Assistants (CHAs), Community Health Promoters (CHPs) and Community Health Services Supervisors (CHSSs)), ensuring equitable access to essential health and nutrition services nationwide. With technical support from Catholic Relief Services (CRS) and funding from the Global Fund, the MoH seeks to re-design and deploy an enhanced Electronic Community-Based Information System (eCBIS) to improve community-level service delivery, data management, and the timely availability of health commodities. Building on the experiences, and lessons learned from the initial eCBIS development and pilot, this next development will deliver a fit-for-purpose eCBIS, featuring improved data collection, processing, and management functionalities, alongside seamless integration with existing MoH digital platforms such as DHIS2 and other digital health systems such as eLMIS and mSupply. This enhanced interoperability will strengthen data collection, reporting, quality, case, and health commodity management, enabling timely, data-driven decision-making and improving performance monitoring and accountability across the health system. Currently, community health data are largely collected through paper-based tools, leading to delays, incomplete reporting, and limited accountability, for numerous interventions offered at the community level and health commodities used. To address these challenges, CRS is supporting the MoH to engage a qualified service provider to develop, deploy, and provide maintenance support for the eCBIS, ensuring real-time data capture, transmission, and utilization with full visibility and accountability of health commodities across all levels of the health system. This initiative aligns with Liberia’s National Community Health Policy, Strategy, Digital Health Roadmap, and Supply Chain Master Plan, contributing to a unified national digital health ecosystem that enhances service delivery, operational efficiency, and overall program performance.2. Purpose of the RFP
The purpose of this assignment is to design, develop, pilot, and scale an interoperable Electronic Community-Based Health Information System (eCBIS) that enables digital data collection, management, and analysis at the community level, enhances linkages between community and facility services, and provides real-time visibility of key health indicators for decision-making at all levels of the health system.a. Overall Objective
To develop a sustainable, interoperable, and user-friendly eCBIS that enhances community-level health service delivery, supervision, and reporting, in full alignment with Liberia’s MoH Health Information Systems and data standards.b. Specific Objectives
- Digitize community-level data collection and reporting by developing electronic tools for CHAs and CHSSs to replace paper-based systems.
- Strengthen data integration between community and facility levels by linking eCBIS with facility-based reporting systems for seamless information flow
- Build capacity of CHAs, CHSSs, and health managers on eCBIS use, maintenance, and data-driven decision-making.
- Ensure timely, accurate, and standardized reporting of community health data in accordance with Liberia’s MoH Health Information Systems and national data standards.
- Enhance service quality and efficiency by using eCBIS data to identify bottlenecks and improve community-based health service delivery
- Increase data visibility and early warning mechanisms to monitor stock levels and prevent stockouts or expiries of essential community-level medicines.
- Ensure system interoperability by integrating eCBIS with DHIS2, eLMIS, mSupply, and other national digital health platforms.
c. Pre-Bid Meeting
A Pre-Bid Meeting will be held online on January 28, 2026 at 9:00 am to 12:00 pm GMT. All interested Bidders are encouraged to attend. To receive the meeting link, Bidders MUST register their interest by emailing liberiarfq@crs.org no later than 2 days before the pre-bid meeting. Attending the pre-bid meeting is highly recommended. Bidder MUST review the RFP prior to the pre-bid meeting.d. Registration Requirement
All interested bidders MUST register their intent to participate in this procurement process by submitting the following information to liberiarfq@crs.org no later than February 17, 2026 at 4:00 pm GMT:- Company Name
- Contact Person
- Position/Title
- Email Address
- Telephone Number
e. Registration Process
Send an email to liberiarfq@crs.org with the subject line: “Registration for RFP No. 2005394”. Attach or include the information (from Section I. Registration Requirement) in the body of the email.f. Importance of Registration
- Only registered bidders will receive official communications, including complete bid documents, amendments, clarifications, and addenda to the RFP.
- CRS will not be responsible for any failure by a bidder to receive such communications if the bidder has not registered.
- Registration is mandatory for participation in the pre-bid meeting and for access to any restricted annexes or documents. Failure to register means the Bidders is responsible for not receiving restricted annexes, documents or clarifications.
Section II. Instructions to Bidders (ITB)
3. Format of Submission
g. Local Bidders
Local Bidders must submit their proposals in three separate sealed envelopes, enclosed in an outer sealed envelope (where each envelope must be marked with bidder’s name and contact information) clearly labeled with the RFP reference number and subject line:- Envelope No. 1: RFP No: 2005394 Eligibility & Minimum Qualification Requirements
- Envelope No. 2: RFP No: 2005394 Technical Proposal
- Envelope No. 3: RFP No: 2005394 Financial Proposal
h. International Bidders
To ensure proper evaluation, International Bidders must submit three separate ZIP files corresponding to:- ZIP File 1: 2005394 Eligibility & Minimum Qualification Requirements_CompanyName
- ZIP File 2: 2005394 Technical Proposal_CompanyName
- ZIP File 3: 2005394 Financial Proposal_CompanyName
4. Method of Submission
i. Local Bidders
Local Bidders MUST submit three (3) hard copies of their proposals for each envelope in sealed envelope to:Catholic Relief Services – Liberia Program16th Street Gardiner Avenue Seaside, C-140 Building, Sinkor Monrovia, Liberiaj. International Bidders
International Bidders may submit their proposals electronically via email to liberiaprocurement@crs.org with the following subject line: RFP No. 2005394.International Bidders may also submit hard copies via courier (by following Local Bidders format in sub-section (g)), but CRS will not be responsible for delays in delivery.k. Evaluation Sequence
The evaluation of proposals will follow a three-stage, sequential process based on the contents of the three (3) sealed envelopes/Zip files:Stage (1): Eligibility & Minimum Qualification Requirements (MQR) (Envelope No. 1 or ZIP File 1) (PASS/FAIL)The Evaluation Committee will first open and review Envelope No. 1 (Local Bidders) or the ZIP File 1 (International Bidders) to assess compliance with mandatory PASS/FAIL criteria. This stage is a prerequisite for opening Envelope No. 2 / Zip File 2.- 1.1 Eligibility Check
- 1.2 Administrative Compliance: Verification of all required declarations, commitments, and forms
- 3 Minimum Qualifications Requirements (MQR): Verification of the minimum capacity threshold set out in subclause 36. Eligibility & Minimum Qualification Criteria
- Outcome: Only bidders who pass ALL criteria (1.1, 1.2 and 1.3) will proceed with the Technical Evaluation. Envelope No. 2 and. 3 (or corresponding ZIP File 2 and 3) of disqualified bidders will remain unopened and unevaluated; hence it is important to follow envelope content instructions (subclauses 38; 41 and 45).
- 2.1 Technical Scoring: Proposals are scored out of a maximum of 70 points based on Technical Approach and Methodology, Past Experience developing large-scale digital health systems, Specific relevant experience implementing eCBIS systems at a national scale, Key Personnel and the eCBIS application presentation.
- 2.2 Technical Threshold: Only bidders who score a minimum technical score of 49 out of 70 points will qualify for Financial Evaluation.
- Outcome: Envelope No. 3 (or corresponding ZIP File 3) of bidders who do not meet the minimum technical score will remain unopened and unevaluated.
- 3.1 Arithmetical Correction
- 3.2 Financial Scoring: Bids will be scored using the formula in subclause r . Financial Scoring Formula. The lowest Evaluated Price received 30 points.
5. Deadline for Submission
- Bids must be received no later than February 17, 2026 at 4.00 PM GMT.
- Late submission is defined as:
- Any proposal that arrives at the designated submission address after the exact time and date specified above, regardless of the reason for delay (e.g. courier issues, traffic, misrouting, or administrative errors).
- CRS reserves the right to consider or reject Late submission.
6. Price Submission
The project is GST-exempt under the agreement with the Government of Liberia, aligned with Article 3.5 of the Donor’s Grant Regulation; hence, all prices and unit rates MUST be submitted exclusive of Good Service Tax (GST). The estimation of the items MUST include costs of material, transportation, manpower/labor and profit.7. Clarification Request
To assist in the examination, evaluation and comparison of quotes, CRS may, at its discretion, ask the Bidder for clarification of its bid. The request for clarification and the response shall be in writing and no change in price or substance of the quote shall be sought, offered, or permitted. CRS may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Bidder, amend the Request for Proposals. To afford prospective /Bidders reasonable time in which to take the amendments into account in preparing their offers, CRS may, at its discretion, extend the deadline for the submission of bids. Any amendments will be transmitted only to Bidders who have officially registered their intent to bid (d. Registration Requirement). CRS will also ensure that any Bidder who registers between the date of the addendum publication and the submission deadline is immediately provided with all previously issued addenda and clarifications. All questions or requests for clarification must be submitted in writing to: liberiarfq@crs.org. Deadline for clarification requests: February 3, 2026, at 4:00 PM GMT.8. Validity Period
- Payment Terms: Payments shall be made in accordance with the milestone schedule defined in section . Payment Schedule.
- Currency: USD
- Language: All documentation, including installation and operating manuals, shall be in English.
9. Code of Conduct
Adherence to the CRS Code of Conduct https://www.crs.org/sites/default/files/supplier_code_of_conduct.pdf10. Amendment and Bid Modification Procedures
CRS reserves the right to modify any part of this Request for Proposal including the deadline for submission of bids, either at its own initiative or because of requests for clarification or otherwise from one or several prospective bidders. Bidders may modify or withdraw by means of a modification to the bid already submitted or by a notice of withdrawal, respectively. Modifications or notices of withdrawal shall be addressed in the same way as bids and must reach CRS. In case of a modification, the bidder should submit a full new proposal using the same electronic address provided.11. Negotiations
The financial proposal is used to determine which proposals represent the best value and serves as a basis of negotiation before award of a contract. The financial proposal will include all costs associated with implementation of the technical proposal, including profit, and other fees. Supporting information must be provided in sufficient detail to allow for a complete analysis of each financial element or line item. CRS reserves the right to request additional financial information if the evaluation committee has concerns of the reasonableness, realism, or completeness of a Bidder’s proposed cost. Best offer proposals are requested. It is anticipated that a contract will be awarded based on the original offers received. However, CRS reserves the right to request clarifications and conduct a negotiation with the entire bid committee in attendance, prior to award. At the sole discretion of CRS, Bidders may be requested to conduct oral presentations. If deemed an opportunity, CRS reserves the right to make separate awards per component or to make no award at all.12. Award of Contract
A Contract will be executed with the Bidder whose proposal is determined to be responsive to this solicitation document, meets the eligibility criteria stated in this RFP, meets the technical, management/personnel, and corporate capability requirements, and is determined to represent the best Value for Money (VfM) to CRS. Best Value for Money will be decided using a weighted scoring process.13. Rejection of award
This RFP does not obligate CRS to execute a contract, nor does it commit CRS to pay any costs incurred in the preparation and submission of the proposals. Furthermore, CRS reserves the right to reject any and all offers, if such action is considered to be in the best interest of CRS. CRS may reject any bid that is not substantively responsive to the terms and conditions of the RFP.14. Confidentiality and Data Ownership
All data, software, documentation, and materials developed under this contract shall remain the property of the Ministry of Health of Liberia. The service provider shall maintain strict confidentiality and comply with all data protection laws and MoH policies. By accepting to take part in this proposal process, the Bidder agrees to keep in confidence all information imparted to the Bidder in relation with the Request for Proposal process, not to disclose it to unauthorized third parties, and not to use it for any other purpose than for the preparation and submission of the Bidder’s proposal. Participation in this process further signifies the Bidder’s acceptance of these confidentiality and data ownership conditions as binding obligations throughout the proposal and contracting period.15. Confidentiality Obligations
The Bidder shall treat all information, data, documents, and materials obtained while performing this assignment on behalf of the Ministry of Health (MoH), Government of Liberia, as strictly confidential. Such information shall not be disclosed, shared, reproduced, or used for any purpose other than the execution of this assignment, without the prior written authorization of the Ministry of Health. This obligation shall remain in force both during and after completion of the contract.16. Data Ownership and Custodianship
All data, digital assets, databases, reports, software, documentation, or any other outputs developed, collected, or generated through this assignment shall remain the sole property of the Ministry of Health, Government of Liberia. The Bidder acknowledges that the MoH is the primary data custodian, in line with the National Digital Health Strategy, and shall ensure that all data are stored, transferred, and managed in compliance with the MoH data governance standards.17. Data Protection and Security
The Bidder shall adopt appropriate technical, administrative, and organizational safeguards to ensure the confidentiality, integrity, and security of all data handled. All data management practices must comply with applicable Liberian laws, the MoH Data Management and Protection Guidelines, and international standards for data security and privacy. Any suspected or confirmed data breach shall be reported immediately to the Ministry of Health in writing.18. Return or Destruction of Data
Upon completion or termination of the assignment, the Bidder shall return all data, documents, software, and related materials obtained or produced under this contract to the Ministry of Health. All electronic and hard copies retained by the Bidder shall be securely destroyed, unless otherwise directed in writing by the Ministry.19. Intellectual Property Rights
All intellectual property, including but not limited to software code, designs, tools, methodologies, and documentation developed under this assignment, shall be vested in the Ministry of Health, Government of Liberia. The Bidder shall not use, publish, or distribute any part of the work or related materials for any commercial or non-project purpose without the prior written approval of the Ministry of Health.20. Use of Third-Party Platforms or Systems
Where the Bidder employs third-party digital platforms, tools, or hosting services, such use must be explicitly approved by the Ministry of Health and must ensure that all data remains under the control and ownership of the Ministry at all times.21. Gender, Respect, Equity, Diversity, and Inclusion at CRS
CRS contributes to Integral Human Development by promoting gender equality for women, men, girls, and boys (FHFG) within the organization and in all its advocacy programs and initiatives. The systematic fight against gender inequalities, both internally and within the communities where we work, is essential to achieving the DHI and the aspirations of CRS’s institutional strategy. CRS’s mission – based on the teachings of the Catholic Church that every human being has inviolable dignity and worth – is to help poor and vulnerable people of all backgrounds, regardless of creed, race, nationality, or age.22. Place of Performance
The place of performance is both in Liberia and remote. The Successful Bidder, however, should ensure maximum presence in Liberia during project implementation.23. Material vs Non-material Deviations Errors and Clarification
l. Material Deviations (Non-Responsive)
A Bid shall be considered materially deficient and non-responsive if it contains a deviation that:- Affects the scope, quality, or performance of the eCBIS solution.
- Missing signature: A bid that is not signed by an authorized representative is legally invalid and cannot be rectified.
- Missing Financial Proposal: omission of the price component is material deficiency.
m. Consequence
Any Bid deemed materially deficient shall be rejected and disqualified.n. Non-Material Deviations
CRS reserves the right to seek clarification for minor clerical omissions that do not constitute a material deviation. Conditional Qualification: A Bidder may be conditionally qualified for the next stage (Technical Evaluation) if they have substantially met all mandatory criteria but have minor, non-material deficiencies. This applies specifically to:- Missing stamp or formatting: minor administrative oversight (missing company stamp e.g.)
- Pre-existing Documentary evidence: if a bidder fails to submit documents (e.g. a tax clearance, business registration) that legally existed prior to the bid deadline , the committee may request its submission within a strict 24-hour window.
24. Modification or Withdrawal of RFP
CRS reserves the right, at its sole discretion, to amend, modify, or withdraw this Request for Proposal (RFP), in whole or in part, at any time prior to the deadline for submission of proposals. Any such changes will be issued as formal written amendments and communicated to all prospective bidders who have received the RFP. CRS will distribute amendments via liberiarfq@crs.org. Bidders are responsible for ensuring they have received all amendments prior to submission. CRS shall not be liable for any costs incurred by respondents as a result of such amendment, modification, or withdrawal.25. Consequences of Falsification or Misrepresentation
CRS reserves the right to verify the authenticity of any document or information submitted at any stage of the procurement process. If any document is found to be forged, altered, or misleading, whether intentionally or due to negligence, the following actions will be taken:- Immediate disqualification of the bidder from the current procurement process.
- CRS may contact the second-ranked vendor to initiate contracting procedures.
- Initiation of the process to blacklist the bidder from participating in future CRS procurement activities for a minimum period of six (6) months, subject to extension based on the severity of the infraction.
- Reporting to relevant national authorities (e.g., Public Procurement and Concessions Commission) and donor agencies, where applicable.
26. Confidentiality and Data Privacy
All information submitted by bidders will be treated as confidential and used solely for the purpose of evaluating proposals and administering the procurement process. CRS will not disclose any information relating to the evaluation of proposals or recommendations concerning contract award to any person not officially involved in the process. CRS will process all personal data submitted in accordance with its applicable internal privacy policy. Personal data will be used solely for the purposes of this procurement and will not be shared with third parties except as required by law or donor policy.27. Debriefing of Unsuccessful Bidders
Upon written request, unsuccessful bidders may receive a debriefing outlining the strengths and weaknesses of their proposal. Requests must be submitted to the email address; liberiarfq@crs.org within 5 days of notification of award.28. Complaints and Appeals
Any complaints regarding the procurement process must be submitted in writing to CRS through liberiaprocurement@crs.org within 7 days of the event giving rise to the complaint. CRS will acknowledge receipt and respond.Section III. Eligibility and Minimum Qualification Requirements (MQR)
To ensure fair competition and the selection of technically and financially capable vendors, CRS has established the following eligibility criteria. Bidders must demonstrate compliance through valid documentation. Failure to meet any mandatory criteria will result in disqualification.29. General Requirements
- Bidders may apply individually or as part of a Joint Venture (JV).
- JV Members MUST designate a Lead Entity and submit one joint application. The partnership MUST be formalized through one of the following instruments:
- All JV Members MUST be clearly identified with defined roles and responsibilities.
- The JV Members can meet the eligibility requirements collectively. But if any member fails to meet a requirement that MUST be met individually, the whole JV will be disqualified.
- All Bidders MUST demonstrate that they are legitimate, operating entities by providing valid documentation, such as a Land Deed, lease or rental agreement, or a utility bill.
- The cost of preparing the bid and negotiating the possible contract, including any related travel, is neither reimbursable nor can it be included in applicants’ Financial Proposal.
- Warranties and Representations: The Contractor MUST provide all legal representations and warranties required by the contract agreement.
30. Performance Security – Guarantee
The Winning Bidder MUST provide the Performance Security twenty percent (20% of the contract price) upon contract signing.31. Advance Payment Terms
The ten percent (10% of the contract price) Advance Payment is conditional upon submitting a valid Advance Payment Guarantee.32. Withholding Tax
In accordance with the tax laws of the Republic of Liberia, CRS shall withhold applicable taxes from all payments made under this contract. The current withholding tax rate is:- 10% for services provided by resident entities
- 20% for services provided by non-resident entities
- Level of Effort
- Training/knowledge transfer
- Maintenance and Technical support.
33. Goods Service Tax
Bidder understand and acknowledge that the purchase and import of any goods or services using funds provided under this Agreement must be exempt from the relevant taxation applicable in the Host Country, including, but not limited to: (1) Customs duties, import duties, taxes or fiscal charges of equal effect levied or otherwise imposed on the goods or services imported into the Host Country under this Agreement, and (2) The value-added tax levied or otherwise imposed on the purcashes of goods and services using funds provided under this Agreement. The Contractor represents to CRS that the goods and services procured under this Agreement are not subject to any such taxes and that any such taxes will not be included in any invoice submitted by the Contractor to CRS. In the event that any such taxes are paid, CRS has the right to obtain a refund from the Contractor of any such tax payment.34. Joint Venture Participation Restriction
o. JV Member’s Sole Participation
A firm participating as a member in a JV shall not be permitted to participate in any other capacity in the same bidding process. This means a JV member cannot submit another bid either as a single entity, or as a member in a different JV. Noncompliance with this requirement SHALL be treated as a Conflict of Interest. All bids in which the said firm is a constituent member will be declared non-responsive and rejected.p. No Separate Bids from JV Partners
No constituent member of a JV, including both Lead and Non-Lead Partners, shall be permitted to submit a separate bid as a single entity for this same contract. Submission of a separate individual bid by any JV member will result in the disqualification of both the individual bid and the JV bid.35. Statutory Compliance
The Contractor is responsible for securing and maintaining all required local permits and registrations (e.g Labor Ministry for foreign staff).36. Eligibility & Minimum Qualification Criteria
Bidders are required to meet the following criteria to be eligible to participate in this procurement:| Eligibility and Minimum Qualification Criteria | Compliance Requirements | Documentation | |||||
| No. | Subject | Requirement | Single Entity | Joint Venture | Submission Requirements | ||
| All Parties Combined | Each Partner | Lead Partner | |||||
| 1. Eligibility | |||||||
| 1.1 | Application Form (Acknowledge, stamp and sign) | Must meet requirement | N/A | N/A | Must meet requirement | Application Submission Form | |
| 1.2 (a) | Nationality and Legal Capacity | Nationality Legal right to conduct business from home countries | Must meet requirement | N/A | Must meet requirement | N/A | (1) Business Registration or Equivalent AND(2) Valid Tax Clearance Certificate or equivalent |
| 1.2 (b) | Nationality and Legal Capacity | Proof that no bankruptcy proceedings are pending against the Bidder | Must meet requirement | N/A | Must meet requirement | N/A | (1) A court clearance or confirmation that no bankruptcy proceedings are pending against the individual OR (2) Entity current audited financial statements. |
| 1.3 | Absence of Conflict of Interest | No Conflicts of interest Assessment Method Cross-reference the Applicant’s name and its affiliates against project’s record for consulting services provided (e.g design, supervision) | Must meet requirement | N/A | Must meet requirement | N/A | Form CoI – 1.3 |
| 1.4 | Articles of Incorporation or equivalent | Must Meet requirement | N/A | Must Meet requirement | N/A | Articles of Incorporation or equivalent | |
| 1.5 | Proof of establishment and operation | Proof of a registered physical head office in their country of origin | Must meet requirement | N/A | Must meet requirement | N/A | Land Deed, lease or rental agreement, or a utility bill |
| 1.6 | Bid Security Guarantee | Must meet requirement | N/A | N/A | Must meet requirement | Annex 1 | |
| 1.7 | Memorandum of Understanding or Joint Venture Agreement in case of JV. | Proof of JV. The MoU/JV Agreement should describe the role of the partner in the venture. | Must meet requirement | N/A | N/A | Must meet requirement | Memorandum of Understanding or Joint Venture Agreement |
| 2. Experience | |||||||
| 2.1 | Specific Experience | Bidder MUST have AT LEASTthree (3) years of existence AND at least three (3) letter of reference in digital health applications | Must meet requirement | N/A | Must meet requirement | N/A | Form EXP – 2.1 with attachments (three (3) references in digital health applications) |
Section IV. Evaluation Criteria
37. Administrative Evaluation
To ensure compliance and facilitate a fair evaluation process, bidders must submit the following administrative documents. These documents will be reviewed on a PASS/FAIL basis. Failure to submit any of the mandatory items, or submission of non-compliant versions, will result in automatic disqualification.Examples of non-compliance include (but are not limited to): Expired business or tax clearance, falsified documents, inconsistencies in submitted information, forged diplomas or documents with illegible.38. Contents of Envelope No. 1 / Zip File 1: Eligibility & Minimum Qualification Requirements
Bidders MUST submit three (3) copies of the eligibility and administrative documents. Envelop No.1 / Zip File 1 should be structured as a single, comprehensive document that addresses all criteria listed as per Sub-clause 36. Eligibility & Minimum Qualification Requirements.Note: Bidder can find a complete checklist in Annex 6. Eligibility & Minimum Qualification Requirements Checklist.39. Submission Format for Eligibility & Minimum Qualification Requirements (MQR)
All Eligibility and MQR documents MUST be submitted as per instruction in subclause 3. Format of Submission.40. Technical Evaluation
All technically compliant proposals will be evaluated using a weighted scoring system. The maximum technical score is 70 points. Only bidders who score at least 49 points will qualify for Financial Evaluation.| Criteria | Maximum points | Scoring Mechanism |
| Tech01Technical Approach and Methodology | 15 | ● Detail of assumptions made for the project (2 points) ● Clear responses to all phases and tasks in the ToR, which demonstrate good understanding of the project (3 points) ● Focus on approaches to systems interoperability (5points) ● Project management plan with timelines for phases, identified dependencies, and milestones. (2 points) ● Project plan must identify resource availability in-country, local, and international resources (if applicable) (1 point) ● Risk management plan and clearly identified risks with probability and impact, with well-defined mitigation approaches. (1 point) ● Quality assurance (QA) plan showing how the implementation process will conform to the plan (1 point) |
| Tech02Past Experience developing large-scale Digital Health Systems (Annex 3) | 5 | ● The bidder has more than 10 years of experience implementing digital health solutions (5points.). ● The bidder has more than 5 years of experience implementing digital health solutions (3 points.). ● The bidder has more than 2 years of experience implementing digital health solutions (1point.). ● The bidder has no experience implementing digital health solutions (0 point.). |
| Tech03Specific relevant experience implementing eCBIS Systems at a National Scale (Annex 4) | 10 | ● The bidder has more than 5 years of experience implementing eCBIS Systems at a national scale in LMICs (10points.) ● The bidder has more than 2years of experience implementing eCBIS systems at a national scale in high income countries (5points). ● The vendor has not shown any relevant experience implementing eCBIS systems at a national scale (0 pts.). |
| Tech04Qualifications and Experience of Key Personnel (Annex 5) AND Submit signed CVs as well as certificates of qualifications of the proposed staff) It is expected that the team will include at least:Project Manager, with at least 10 years’ experience working and leading projects with government stakeholders; managing public-private partnerships. Preferably, experience in managing end-to-end IT projects (4 points).Expert in IT development, with at least 5 years’ experience in digital health information systems in low- and middle-income countries and low-resource environments (2 points).Supply Chain Expert, with at least 5 years of health supply chain experience in low and middle-income countries, excellent knowledge of community health logistics management information system, with good analytical skills (2 points).Business Analyst with at least 5 years’ experience in global business analysis, process mapping, and documenting system requirements (2 points). | 10 | Details of the experience that the individual or each team member brings to the project and highlight how it will deliver overall results. Roles and responsibilities, fitting it to assigned tasks and deliverables, etc. It is expected that the team will include at least: ● Project Manager (4 points). ● Expert in IT Development (2 points). ● Supply Chain Expert (2 points). ● Business (2 points). |
| Tech05eCBIS Application presentation | 30 | Bidders are expected to make a demo presentation of their proposed eCBIS application to a Technical Evaluation Panel that will evaluate the suitability of the application to the Systems requirements. Note: Functional Requirements – 20 points Non-Functional Requirements – 10 points |
| Total possible score | 70 |
41. Contents of Envelope No. 2 / Zip File 2: Technical Proposal
Three (3) copies of the Technical Proposal must be submitted. It should be structured as a single, comprehensive document that addresses all criteria listed in the Technical Evaluation table:- Tech01: Technical approach and methodology
- Tech02: Past Experience developing large-scale Digital Health Systems (Annex 3)
- Tech03: Specific relevant experience implementing eCBIS Systems at a National Scale (Annex 4)
- Tech04: Key Personnel assigned to the project with their biodata (Annex 5).
- Tech05: eCBIS Application presentation
42. Submission Format for Technical Proposal
All technical documents must be submitted as per instruction in subclause 3. Format of Submission.43. Financial Evaluation
The Financial Proposal will be evaluated after the Technical Proposal has passed the minimum acceptable score 49 points and will be subjected to the following four (4) sequential checks. A bid may be rejected at any point in the process.q. Correction of Arithmetic Errors
The Evaluation Committee will check the bidder’s Financial Proposal for any arithmetic errors. All technically qualified Bids are subject to this correction.- Inconsistency Rule: if there is discrepancy between the unit rate and the total price obtained by multiplying the unit rate by the quantity, the unit rate as quoted will govern and the total price shall be corrected; unless in the opinion of CRS there is an obviously gross misplacement of the decimal point in the unit rate, in which case the unit rate will be corrected and the line item total respected or corrected in accordance with this paragraph, if need be
- Subtotal/Grand Total Rule: if there is an error in the summation of the subtotals, the subtotals will govern, and the Grand Total shall be corrected.
- Words vs. Figures: if there is a discrepancy between the amounts in figures and in words, the amount in words will govern, unless the amount in words is contradicted by the Inconsistency Rule.
- Bidder Acceptance: The corrected amounts will be substituted for the original amounts. The Bidder MUST accept the correction of the arithmetic errors. Refusal to accept the correction shall result in the rejection of the Bid.
- Evaluated Price: The price used for the Financial Scoring Formula will be the Corrected Bid Price.
r. Financial Scoring Formula
Total financial score is 30 points allocated using: PF = 30 * Co/C, with- PF = attributed score for the Financial Proposal (points),
- C = Bidder’s corrected price of the Financial Proposal,
- Co = Lowest Corrected Bid Price
s. Final Score Calculation
The contract will be awarded to the bidder with the highest combined score, calculated based on the weighted technical score and the weighted financial score. The evaluation committee will consider both technical and financial criteria to determine the bidder that offers the best overall value for money, ensuring the required technical specifications are met while achieving cost-effectiveness. The final score for each bidder will be the sum of the technical score and financial score, with a maximum of 100 points.- Technical Score: Maximum 70 points
- Financial Score: Maximum 30 points
- Final Score = Technical Score + Financial Score
t. Identification of Abnormally Low Offers (ALOs)
The purpose of this check is to identify Bids that are so low they raise material concerns about the bidder’s ability to perform the contract without compromising quality and safety. This check will be applied sequentially, starting with the Bidder with the highest final score.- Abnormal Low Threshold: A bid will be classified as a Potential Abnormally Low Offer (ALO) if the Lowest Corrected Bid Price is more than fifteen percent (15%) below the approved budget.
- ALO Procedure: If the Lowest Corrected Bid Price is identified as a Potential ALO, CRS will request the Bidder in writing to provide a detailed written explanation and justification for the low price within 3 (three) days.
u. Financial Viability Decision and Sequential review
For bid identified as an ALO, CRS, in consultation with the Technical Team and Global Fund shall decide whether to accept or reject the Bid. The Bid will be rejected if the Bidder’s explanation and evidence not satisfactory account the for the low price and confirm that the Bidder can execute the Contract for the offered price without detriment to quality. If the highest final score is rejected, the Committee shall proceed to review the next highest final score by applying the same ALO checks, continuing until a financially sustainable bid is confirmed.44. Conversation Rate
For the purpose of bid comparison and evaluation, all foreign currencies will be converted to United States Dollars (USD) using the OANDA Interbank Mid-Rate published on the day of the Bid Submission Deadline.45. Contents of Envelope No. 3 / Zip File 3: Financial Proposal
Bidders must submit three (3) copies of the Financial Proposal, which should include the following components: 1) Duly Signed and Stamped Letter of Tender (Annex 2) by the authorized personnel of the company The bidder must submit a comprehensive financial proposal that explicitly details and costs every activity necessary to achieve the deliverables described in Section 51, ensuring full alignment between the technical approach and the financial offer.46. Submission Format for Financial Proposal
All financial documents must be submitted as per instruction in subclause 3. Format of Submission.Section V. Post-Qualification Actions
Following the evaluation of bids, CRS will undertake a post-qualification process to verify the accuracy and authenticity of the information and documentation submitted by the bidder. This process may include, but is not limited to:- Verification of accuracy and authenticity of the information provided by the bidder on the administrative, technical, and financial documents submitted.
- Inquiry and reference checking with entities that may have done business with the bidder.
- Inquiry and reference checking with other previous clients on the quality of performance of ongoing or previous contracts completed.
- Physical inspection of the bidder’s branches or other places where business transpires, with or without notice to the bidder (if applicable).
- Background Checks: Reviewing the bidder’s history with CRS and other donors, including any record of contract faults, poor performance, or ethical violations.
- In-person meeting: An in-person meeting will be held with the selected bidder to discuss the details of their solution and address any questions or concerns the bidder may have before contracting.
47. Bid Clarification
The bid committee may seek clarifications from bidders after the technical and financial evaluations. The request for clarifications shall be in writing and sent to the authorized representative of the bidder by the CRS procurement person involved with the bid. The request shall provide the bidder with adequate time to respond, depending on the nature of the questions. Bidders shall be given a timeframe to submit clarifications to CRS. All requests for clarification shall be issued and responded to in writing, and no change in the price or substance of the bid shall be sought, offered, or permitted, except as required, in order to allow for correction of arithmetic errors discovered by CRS.Section VI. Scope of Work
48. Scope of Works
The selected service provider shall perform the following:v. System Design and Development
- Conduct user requirement and workflow analysis with MoH Units, Programs, CHAs, CHPs and CHSSs. The CHSD is to lead the eCBIS requirement for workflow analysis.
- Develop and configure a modular eCBIS platform (mobile and web-based) that supports offline functionalities.
- Ensure full interoperability with DHIS2 and other national digital health systems. Build a secure central database hosted on GoL-approved infrastructure (cloud or hybrid).
- Develop in-app reports and dashboards to support decision making.
w. Piloting and Deployment
- Pilot the eCBIS in selected counties.
- Collect feedback, refine functionality based on pilot results
- Train users at all levels (CHAs, CHSSs, facility officers-in-charge, county and central MoH HMERT focal persons).
- Document lessons learned and recommendations for scale-up for national rollout.
x. Capacity Building and Sustainability
- Develop user manuals, training materials for various levels of users, and helpdesk support structures.
- Build MoH capacity to manage and sustain the system beyond the project period.
y. Maintenance and Support
- Provide ongoing system maintenance, version upgrades, and bug fixes.
- Ensure reliable server uptime, data backup, and security compliance.
49. System Requirements
Below are the detailed core functional requirements and associated design elements to guide system development:| Module | Key Functionalities | Design Elements / User Experience (UX) Features | Expected Outputs / Deliverables | Priority | |
| Functional Requirements | |||||
| a | User Management & Access Control | • Role-based access (CHAs, CHSS, Facility Officer-in-charge, Central MoH Managers, Admin) • Secure login (PIN/password/biometric) • User registration, activation & audit trail • Session timeout & password recovery | • Responsive mobile-first login interface • Role-based dashboards • Color-coded user roles (e.g., CHA-blue, CHSS-green) • Accessibility features & multi-language support | • Secure authenticated access • Audit logs for accountability • Streamlined user onboarding | High |
| b | Household & Individual Registration | • Register households & individuals with demographic details • Assign system generated unique IDs • GPS coordinate capture • Offline-first registration | • Stepwise form design with progress indicators • Visual icons for gender, health status & relationships • Embedded map widget for location capture • QR/Barcode generation for households | • Comprehensive digital household registry • Linear Household record with line list (services) • Geolocated household data | High |
| c | Service Delivery & Case Management | • Track MNCH, nutrition, disease surveillance, immunization, Malaria, etc. • Manage cases, referrals, and follow-ups • Automated reminders for visits/defaulters• Visual icons for case management | • Modular “service cards” by program area • Color coding for case status (Active – Green / Pending – Yellow/ Overdue – Red) • Patient timeline/workflow view • Calendar and alert system | • Active client service records • Case follow-up dashboards • Referral reports with feedback loops | High |
| d | Data Collection & Reporting | • Digital forms with validation, skip logic, visual aid, and error checks • Auto-aggregated data by facility/district | • Drag-and-drop form builder Aggregated in-app report for CHAs and CHSSs • Interactive dashboard widgets (charts, graphs) • Export tools (PDF, CSV, Excel) • Data completeness alerts | • Accurate and timely data capture • Custom and routine reports • Improved data quality | High |
| e | Supervision & Performance Monitoring | • CHAs and CHSS performance dashboards • Digital supervision checklist • GPS-tracked field activities • Automated alerts for incomplete reports | • KPI summary tiles (Service delivery coverage %, reporting timeliness) • Map overlay showing the CHW catchment area • Comment/feedback panel • Trend graphs showing performance over time | • Supervision scorecards • CHAs and CHSS productivity dashboards • Real-time performance alerts | High |
| f | Supply Chain management | • Stock status monitoring • Stock Receipt & Issuance Management • Inventory management • Requisition & Order Processing • Automatic reduction of stock based on service delivery • Consumption Reporting • Expiry and Wastage Management | • Color-coded commodity status: green = satisfactory, yellow = understock, blue = overstock, red = stock-out) • Guided entry forms for received and issued commodities • Simplified e-requisition form linked to supervisory approval workflow • Auto-order suggestions based on consumption history • SMS alerts for products nearing expiry (e.g., within 3months) and impending stock-outs | • Real-time inventory data • Accurate stock movement logs • Standardized LMIS (Logistics Management Information System)/Stock status reports | High |
| g | Data Analytics & Visualization | • Indicator dashboards (malaria incidence, etc.) • Trend and geospatial analysis • Custom report generation• Integration with Business Intelligence and Analytics tools (e.g, PowerBI, Tableau, etc.) | • Interactive, filterable dashboards • Drill-down capability (national > household level) • Thematic maps & infographics • Light/Dark mode options | • Dynamic decision-support dashboards • Visual analytics for planning and monitoring | High |
| h | GIS Integration | • GPS capture for households/facilities • Mapping of service coverage and CHW areas • Geospatial reporting | • Interactive map layer • Filter tools by indicator • Heatmap visualization for disease clusters • Pop-up data cards for locations | • GIS maps showing service coverage • Spatial trend analysis reports | Medium |
| l | Payment processing | • Link user information with the history of activities performed across all functionality modules | • Summary history of all user actions in exportable report format | • Ability to develop digital proof of work to enable payment processing. • Proof of work to have approval from Metrix within the system | Medium |
| Non-Functional Requirements | |||||
| a | Offline Functionality & Sync | • Offline data capture and storage • Automatic sync when online• Peer-to-peer (P2P) mobile data transfer using Wi-Fi direct or Bluetooth• Conflict resolution during sync | • Sync status icons (Green – synced, Yellow – pending, Red – failed) • Background sync animation • Offline mode banner • Data compression for low bandwidth | • Continuous field data collection • Reliable synchronization logs • Improved uptime for rural users | High |
| b | Interoperability & Standards Compliance | • Adherence to HL7 FHIR, OpenHIE, DHIS2 standards • Digital forms with validation, skip logic, visual aid, and error checks • Auto-aggregated data by facility/district • API Integration with DHIS2, eLMIS, mSupply and any other digital platform • Configurable endpoints | • Integration console showing data exchange status • Visual system data flow diagram • Built-in API testing tool (sandbox) | • Seamless data exchange between systems • Reduced duplication across platforms | High |
| C | Data Security & Privacy | • Encryption at rest and in transit (AES-256/HTTPS) • Role-based access and session management • Data anonymization for reports • Backup and recovery | • Visible security lock icons during sensitive actions • Two-factor authentication (2FA) for admins (optional) • Consent pop-ups during data collection • Backup confirmation alerts | • Secure, compliant data environment • Privacy-preserved data sharing • Reliable disaster recovery mechanism | Critical |
| d | Usability | • User Interface (UI) Optimization • Navigation and Workflow Simplification | • Interface optimized for low-digital-literacy CHWs, with large buttons, icons, and minimal text. • Contextual help buttons • Consistent layout across mobile and web platforms • Logical task flow (e.g., report → approve → sync) • Quick access to frequently used actions • Real-time error prompts with clear correction hints | • Standardized and intuitive UI • Improved user confidence and faster system adoption • Faster task completion times Streamlined data entry process • Reduced data entry errors | High |
50. Design and Architecture Principles Summary
| Principle | Description / Rationale |
| User-Centered Design | Interface optimized for low-digital-literacy CHWs, with large buttons, icons, and minimal text. |
| Mobile-First Approach | Primary interface on Android devices; responsive for tablets and desktops. |
| Visual Guidance | Color coding, icons, and progress bars to reduce cognitive load. |
| Language Support | Multi-language capability |
| Scalable Modular Architecture | Easily add new health programs (e.g., HIV, TB, NTDs) or integrate new APIs. |
| Interoperability by Design | Built with open standards and flexible data exchange frameworks. |
| Secure by Default | Data encryption, audit logs, and compliance with national data protection regulations. |
51. Activities, Deliverables, and Timelines
| Activity | Detailed Tasks | Key Deliverables | Timeline | |
| Phase 1 – Project Launch, Inception, and Assessment | ||||
| 1 | Project Management Framework | • Identify and engage key stakeholders of the Ministry of Health involved in community health programs according to the structure of the national system. • Produce a mapping of all relevant stakeholders. • Develop and implement relevant project management plans | • Project Inception report, including – Stakeholders mapping with the RACI matrix of roles and responsibilities • Risk management, quality assurance, and change management plans • Detailed Project Implementation workplan | 1 Month |
| 2 | Requirement gathering and Business process mapping (AS-IS & To – Be) | • Review existing community-based data collection tools, workflows, and reporting processes, both paper version and those previously developed on OpenSRP • Map data flow from CHAs to county and national levels, including logistics and supply chain reporting. • Review existing training and communication materials. • Identify system requirements, data standards, and interoperability needs (DHIS2, eLMIS, mSupply). | •Gap analysis of existing workflows (AS-IS) • Quality Assessment Report outlining findings, system requirements, and interoperability specifications.• New Application workflow design and Architecture (TO-BE) | 1 Month |
| Phase 2: System Design, Testing, and Pilot Implementation | ||||
| 3 | System Design and Development | • Design eCBIS architecture aligned with MoH’s digital health ecosystem. • Develop web and mobile applications for CHAs, CHSSs, and facility, county, and national users with online/offline capability. • Configure and develop core modules: – Service Delivery and Case Management (Malaria, MNCH, Nutrition, Essential medicines)– Data Collection & reporting – Supply Chain management (stock reporting, resupply tracking) – Supervision and Performance Monitoring (monitoring tools) – Dashboard and Analytics (data visualization and performance tracking)– Reminders and alerts integration • Ensure system interoperability with DHIS2, eLMIS, and mSupply using approved APIs and MoH standards. • Define system specifications, including data validation, security, and access control protocols. • Conduct User Acceptance Testing (UAT) and integrate feedback. | • Prototype eCBIS Platform with core functional modules. • eCBIS Solution Design Document for MoH and CRS approval. • System Specification and Architecture Documentation. • UAT Report and user feedback summary. | 2 Months |
| 4 | Pilot Implementation | • Deploy eCBIS in selected pilot counties. • Configure system to capture service, product, and client-level data while ensuring privacy and compliance. • Monitor performance and collect user feedback. • Refine the platform based on pilot results. • Document lessons learned and scale-up recommendations. | • Pilot Implementation Report, including lessons learned, user feedback, and recommendations for national rollout. | 3 Months |
| Phase 3: Trainings, National Roll out and scale up | ||||
| 5 | Capacity Building and Training | • Develop detailed training plan, curricula, and user manuals for all user categories (CHAs, CHSSs, M&E officers, supply chain officers, program managers). • Conduct Training-of-Trainers (ToT) and supervise cascade training sessions. • Build a pool of national-level administrators and “super users” for long-term system maintenance. | • Training Reports (ToT and cascade). • User Manuals and Training Materials. • Supervision and Support Guides. | Begins after the application 1st release |
| 6 | Full System Deployment | • Roll out the finalized eCBIS system nationwide in a phased approach. • Provide remote and on-site technical support during implementation. • Monitor deployment progress and user adoption.• Establish a helpdesk and ticketing mechanism. | • National Rollout Report, including implementation coverage and performance summary. | 6 months |
| Phase 4: Maintenance, Handover, and Exit Plan | ||||
| 7 | Maintenance and Handover | • Provide 12 months of post-deployment maintenance and technical support. • Monitor and optimize system performance. • Develop sustainability and transition plan, ensuring full MoH ownership (documentation, source code, hosting, and capacity transfer). | • System Maintenance and Support Report. • Sustainability and Transition Plan. • Source Code and System Handover Package. | Continuous throughout implementation |
| Others | ||||
| 8 | Governance and Reporting | • Provide relevant technical and programmatic reports to technical working group members. • Submit regular progress updates to MoH and CRS. • Participate in joint technical review meetings and coordination forums. | • Monthly Progress Reports. • Ad-hoc Technical and Status Reports as needed• Final Report at the end of engagement. | Continuous throughout implementation |
52. Key Stakeholders and Roles
| Stakeholder | Roles and Responsibilities |
| Ministry of Health (MoH) | Lead oversight, advocacy, data governance, coordination, and system ownership |
| County Health Teams | Supervision and user support at subnational levels |
| Catholic Relief Services (CRS) | Technical assistance, project management, donor reporting, and grant compliance |
| Global Fund | Financial support |
| Selected Service Provider | System design, development, deployment, capacity building, system maintenance, and handover. |
53. Expected Outcomes
- Digitalized, integrated, and interoperable community-based health information system.
- Real-time visibility of community health indicators across all counties.
- Improved data accuracy, timeliness, and use for decision-making.
- Strengthened MoH ownership and capacity for sustainable system management.
54. Duration
The total duration of the assignment is 18 months55. Methodology
The Bidder shall submit a technical approach and methodology as well as a detailed work plan for implementing the assignment. Emphasis should be made on the utilization and integration of open standards. The bidder should also clearly define the Programming Languages (Platforms) the system uses as its Back-end and Front-end platforms. Skill and knowledge transfer / capacity development. The Successful bidder will be required to work with the MoH and stakeholders in order to transfer skills and knowledge. The Bidder should indicate in the methodology statement the proposed approach for skills and knowledge transfer during the implementation of this assignment.56. Reporting
The Successful Bidder will report to the eCBIS Project Technical Working Group to be set up by the MoH, with technical support from CRS. Regular and ad-hoc progress reports shall be submitted to the eCBIS TWG.57. Documentary Evidence of Capacity and Past Performance
Bidders shall submit a list of at least three references of organizations where they have implemented digital health applications in the health sector. The list should contain the name of the organization and details of the contact person (name, position, telephone numbers, and e-mail address). CRS reserves the right to contact other organizations for background and reference checks. The bidder shall submit three eCBIS project examples, successfully implemented over the past 5 years. These projects should highlight:- Knowledge of developing large-scale digital health systems at the national scale.
- Experience working with international NGOs, donors (preferably Global Fund), and host government officials.
- Experience working in resource constrained environments.
58. Quality Assurance Approach
The Bidder shall develop a quality assurance (QA) plan and exercise quality control measures to ensure that the implementation process conforms to the plan. The Bidder will be expected to draw up a quality measurement plan against which quality will be measured.59. Qualification of the Vendor/Implementing Partner
- Proven experience developing large-scale digital health systems (preferably DHIS2, OpenSRP, CommCare, or similar).
- Experience working with Ministries of Health in Sub-Saharan Africa and International donors, preferably Global Fund programs
- Understanding of Liberia’s health system architecture and community health program.
- Expertise in software engineering, data security, and mobile app development.
- Demonstrated capacity to provide training, user support, and sustainability plans.
60. Payment Schedule
Payments will be made upon successful completion and acceptance of deliverables in each phase of the project:| Milestone | Payment (%) |
| Phase 1: Project Launch, Inception, and Assessment | 20% |
| Phase 2: System Design, Testing, and Pilot Implementation | 30% |
| Phase 3: Trainings, National Roll out and scale up | 30% |
| Phase 4: Maintenance, Handover, and Exit Plan | 20% |
Section VII. Bid Forms
Application Submission Form[For a joint venture, either all members shall sign or only the authorized representative, in which case the power of attorney to sign on behalf of all members shall be attached]Date: [Insert day, month, year] RFP No. and title: 2005394 – eCBIS To: CRS Liberia We, the undersigned, declare that:- We have examined and have no reservations to the Scope of Work, Specifications, including the Addendum, for Design, Development, Deployment, and Maintenance of an Enhanced Electronic Community-Based Information System (eCBIS) in Liberia.
- We offer to execute the Works for this Contract in accordance with the Specification, General and Special Conditions of the Contract accompanying this Declaration.
- Our Bid shall be valid for a period of ninety (90) calendar days from the date fixed for the submission of bids and shall remain for the bid validity period.
- If our offer or sworn declaration is accepted, we commit to obtain a Performance Security in the amount of twenty percent (20%) of the contract price for the due performance of the contract and an Advance Payment Guarantee equivalent to the proposed advanced amount of ten percent (10%) of the contract price.
- We have no conflict of interest in the current process.
- We have not been suspended by Catholic Relief Services USCCB or the Global Fund based on execution of a Bid Securing Declaration.
- Our firm, its affiliates or subsidiaries, including any subcontractors or suppliers for any part of the Contract, has not been declared ineligible by CRS or the Global Fund
- We understand that you are bound to accept only the highest quality of workmanship as dictated by the designs and specifications shared to all bidders prior to this declaration and that our firm accepts to uphold, observe such standard set forth by your organization.
- Suspension and Debarment: We, along with any of our Joint Venture Members, suppliers, consultants, manufacturers, or service providers for any part of the contract, are not subject to, and not controlled by any entity or individual that is subject to, a temporary suspension or a debarment imposed by CRS or the Global Fund or a debarment imposed by CRS or the Global Fund or any other public body. Further, we are not ineligible to participate in this project under the law of Liberia, US law, or under any requirement or decision of the United Nations, the Global Fund or any public international body, or under any Global Fund project.
- We understand that you may cancel the RFP process at any time and that you are neither bound to accept any Bid that you may receive nor are you required to award a contract under this RFP and under no circumstances shall CRS incur any liability to Bidders in connection with this RFP.
- We hereby declare that we are able to make the representations as set out in Appendix to the contract entitled “Contractor Representations and Warranties”. All information, statements and description contained in the Bid are in all respect true, correct and complete to the best of our knowledge and belief.
- We likewise certify/confirm that the undersigned, is duly authorized representative of the contracting firm, and granted full power and authority to do, execute and perform all acts necessary to participate, submit the bid, and to sign and execute the ensuing contract. We further certify that every commitment, declaration, and acceptance contained within this Application Submission Form is made and accepted, including with respect to any Joint Venture, on a joint and several liability basis by all members of the Joint Venture.
- Legal Name of Joint Venture Member: [Insert legal name of Joint Venture here]
- Address of Joint Venture Member: [Insert address of Joint Venture here]
| I, the undersigned, Mr. or Mrs.: | __________________________________________________ | |
| Acting as: _________________________________________________________ | ||
| Company Authorized Representative: (Company Name, Address) _________________________________ | ||
| _____________________________________________________________________________ | ||
- Neither our company nor our staff have any conflict of interest in any activity that would place us, if selected, in a conflict of interest with CRS.
- Our company confirms that neither the applicant nor its Joint Venture Member(s) have been associated, or involved, in any way, directly or indirectly, in the preparation of the design, terms of reference and/or other documents used in the context of this call for tenders.
- Neither our company nor its affiliates or subsidiaries (including our Joint Venture Member(s) or suppliers of any part of the contract), have been declared ineligible by CRS or under any Global Fund project
- We have not and will not offer gifts or favours of any kind in exchange for this tender, and we will not do so throughout the performance of any contract awarded.
- Exclusive Participation: We confirm that our firm our firm is participating in this bidding process solely as a member of this Joint Venture.
| Applicant’s legal name | |
| Applicant Role in the JV | Single □ Lead □ Non-Lead (JV Member) □ |
| Applicant’s Country of registration | |
| Applicant’s year of constitution: | |
| Applicant’s legal address in country of constitution: | |
| Applicant’s authorized representative information | Name: [insert full legal name]Address: [insert street/ number/ town or city/ country]Telephone/Fax numbers: [insert telephone/fax numbers, including country and city codes]E-mail address: [indicate e-mail address] |
Annex 1. Letter of Tender
NAME OF CONTRACT: TO: We have examined the Conditions of Contract, Specification, Drawings, Schedules including the Bill of Quantities, the Contract Data and Addenda Nos for the above-named Contract and the words and expressions used herein shall have the meanings assigned to them in the Conditions of Contract. We offer to execute and complete the Works and remedy any defects therein, in conformity with this Tender which includes all these documents, for the sum ofAnnex 2. Past Experience Implementing Digital Health Solutions
Applicant’s Name: [insert full name] Date: [insert day, month, year] Joint Venture Member Name: [insert full name] RFP No. and title: 2005394 – eCBIS Page [insert page number] of [insert total number] pagesList chronologically works performed as Prime Contractor of a nature and amount similar to the work proposed in this bid. Also list details of work in progress or committed to, including the expected completion date(s), using the table below.This table should be filled out for each contract/experience in implementing Digital Health Solutions| Similar Contract No.[insert number] of [insert numberof similar contracts required] | Information | ||||
| Contract Identification | [insert contract name and number, if applicable] | ||||
| Award date | [insert day, month, year, as in 15 June, 2015] | ||||
| Completion date | [insert day, month, year, as in 03 October, 2017] | ||||
| Role in Contract[check the appropriate box] | Contractor Management | Contractor | Subcontractor | Member in JV | |
| Total Contract Amount | US$ [insert total contract amount in US$ equivalent] | ||||
| If member in a JV or subcontractor, specify participation in total Contract amount | [insert apercentageamount] | [insert totalcontract amountin localcurrency] | [insert exchange rate and totalcontract amount in US$equivalent]* | ||
| Client’s Name: | [insert full name] | ||||
| Address: | [indicate street / number / town or city / country] | ||||
| Telephone/fax number | [insert telephone/fax numbers, including country andcity area codes] | ||||
| E-mail: | [insert e-mail address, if available] | ||||
| Project Description | [insert contract name and number, if applicable] | ||||
| 1. Location | [insert amount in US$ in words and inFigures] | ||||
| 2. Scope of Project | [insert physical size of activities] | ||||
| 3. Methods/Technology | [insert specific aspects of the methods/technologyinvolved in the contract] | ||||
| 4. Other Characteristics | [insert other characteristics if any] | ||||
Annex 3. Past Experience Implementing eCBIS Systems at National Scale in LMICs
Applicant’s Name: [insert full name] Date: [insert day, month, year] Joint Venture Member Name: [insert full name] RFP No. and title: 2005394 – eCBIS Page [insert page number] of [insert total number] pagesList chronologically works performed as Prime Contractor of a nature and amount similar to the work proposed in this bid. Also list details of work in progress or committed to, including the expected completion date(s), using the table below.This table should be filled out for each contract/experience in implementing eCBIS Systems at National Scale in LMICs| Similar Contract No.[insert number] of [insert numberof similar contracts required] | Information | ||||
| Contract Identification | [insert contract name and number, if applicable] | ||||
| Award date | [insert day, month, year, as in 15 June, 2015] | ||||
| Completion date | [insert day, month, year, as in 03 October, 2017] | ||||
| Role in Contract[check the appropriate box] | Contractor Management | Contractor | Subcontractor | Member in JV | |
| Total Contract Amount | US$ [insert total contract amount in US$ equivalent] | ||||
| If member in a JV or subcontractor, specify participation in total Contract amount | [insert apercentageamount] | [insert totalcontract amountin localcurrency] | [insert exchange rate and totalcontract amount in US$equivalent]* | ||
| Client’s Name: | [insert full name] | ||||
| Address: | [indicate street / number / town or city / country] | ||||
| Telephone/fax number | [insert telephone/fax numbers, including country andcity area codes] | ||||
| E-mail: | [insert e-mail address, if available] | ||||
| Project Description | [insert contract name and number, if applicable] | ||||
| 1. Location | [insert amount in US$ in words and inFigures] | ||||
| 2. Scope of Project | [insert physical size of activities] | ||||
| 3. Methods/Technology | [insert specific aspects of the methods/technologyinvolved in the contract] | ||||
| 4. Other Characteristics | [insert other characteristics if any] | ||||
Annex 4. Tech03 – Key personnel (format of Biodata)
Give the detailed information of the key personnel who are scheduled to be assigned as full-time field staff for the project. Fill up a form for each key personnel. – Authorized Managing Officer / Representative – Sustained Technical Employee- Name : ____________________________________________
- Date of Birth : ____________________________________________
- Nationality : ____________________________________________
- Education and Degrees :_______________________________________
- Specialty : ____________________________________________
- Registration : ____________________________________________
- Length of Service with the Firm :___ Year from___ (months) _____ (year) To ____ (months) _____ (year)
- Years of Experience : ____________________________________________
- If Item 7 is less than ten (10) years, give name and length of service with previous Clients for a ten (10)-year period (attached additional sheet/s), if necessary:
- Languages : ____________________________________________
Annex 5. Eligibility & Minimum Qualification Requirements Checklist
| # | Required Document | Applicable to | Evaluation Stage |
| 1 | Application Submission Form Acknowledge, stamp and sign | Lead Entity | Eligibility & Contractual Compliance |
| 2 | Business Registration Certificate OR equivalent (from home country)H | Each Joint Venture Member | Eligibility & Contractual Compliance |
| 3 | Valid Tax Clearance Certificate OR equivalent (from home country) | Each Joint Venture Member | Eligibility & Contractual Compliance |
| 4 | (1) A court clearance or confirmation that no bankruptcy proceedings are pending against the individual OR (2) Entity current financial statements. | Each Joint Venture Member | Eligibility & Contractual Compliance |
| 5 | Declaration of Absence of Conflict of Interest Acknowledge, stamp and sign (Form CoI – 1.3) | Each Joint Venture Member | Eligibility & Contractual Compliance |
| 6 | Articles of Incorporation OR equivalent | Each Joint Venture Member | Eligibility & Contractual Compliance |
| 7 | Lease or Rental agreement or Land Deed | Each Joint Venture Member | Eligibility & Contractual Compliance |
| 8 | Form of Tender Security (Bid Security Guarantee) (Annex 1) | Lead Entity | Eligibility & Contractual Compliance |
| 9 | Memorandum of Understanding or Joint Venture Agreement in case of JV. The MoU/JV Agreement should describe the role of the partner in the venture. | Lead Entity | Minimum Qualifications Requirements (MQR) |
| 10 | Specific Experience (Form EXP – 2.1) Acknowledge, stamp and sign | Each Joint Venture Member | Minimum Qualifications Requirements (MQR) |
5 days ago
Finance Manager (Liberia Nationals Only)
BRAC is a global leader in developing and implementing cost-effective, evidence-based programs to empower the most marginalized in extremely poor, conflict-affected, and post-conflict states. Founded in Bangladesh in 1972, BRAC now works in more than 20 countries in Asia and Africa and takes a holistic approach to alleviating poverty, running programs in education, healthcare, microfinance, women and girls’ empowerment, agriculture, food security, and human and legal rights. Together, the initiative will result in systemic change that creates a positive and measurable impact for 1.2 million adolescent girls and young women, 1.9 million households, and 9.5 million people in 7 countries in Africa by 2027.PurposeThe Finance Manager is a key position responsible for supporting the Head of Finance in managing the day-to-day financial operations of BRAC Liberia. The role's primary focus is on ensuring the accuracy, timeliness, and integrity of financial processes across all offices. The Finance Manager will oversee financial control systems, support budget management, lead team capacity-building, and act as a crucial link between the Country Office and field teams.Key Responsibilities:
- Key Responsibilities
- Oversee and manage all financial and accounting activities, including general ledger maintenance, bank reconciliations, and balance sheet reconciliations, ensuring compliance with all policies.
- Manage the end-to-end process for budget preparation, forecasting, and the creation of detailed spending plans.
- Ensure timely payment and reconciliation of all statutory deductions, including withholding tax and NASSCORP.
- Prepare accurate and timely financial reports for both internal and external stakeholders, providing critical financial analysis and insights on performance.
- Implement and monitor robust internal control systems to safeguard organizational assets and ensure all financial activities adhere strictly to BRAC Liberia’s guidelines.
- Act as a key liaison during internal and external audits by preparing and submitting all required documentation in a timely manner.
- Actively track and follow up on audit findings, ensuring timely implementation of recommendations and corrective actions.
- Collaborate with procurement and administration teams to enforce adherence to financial policies and procedures.
- Supervise, mentor, and coach the finance team, including direct reports and field staff, to foster a high-performance culture.
- Conduct regular performance reviews and provide proactive feedback to team members.
- Proactively identify skill gaps and develop a capacity-building plan to strengthen the skills and knowledge of finance staff across all offices.
- Provide direct support to finance officers and area accountants to ensure proper financial records and adherence to budget codes.
- Build and maintain strong, credible relationships with program and administrative teams to ensure adherence to financial policies and budget discipline.
- Serve as a key point of contact for financial inquiries from field teams and provide support to regional leadership on budget planning.
- Actively participate in the evaluation and pre-qualification of vendors and service providers to enforce quality assurance and maintain positive relationships.
- Support the development and implementation of new financial systems and processes to strengthen accountability.
- Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation
- Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment
- Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
- Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same
- Qualifications, Experience & Competencies
- Education: A Master’s degree in Finance, Accounting, Economics, or a related field.
- Professional Certification: Preferred A professional qualification in CPA or ACCA is required.
- Considerable knowledge of accounting standards (IFRS) and financial reporting principles.
- Strong proficiency in financial management systems (e.g., Oracle, SAP, or similar ERP systems).
- Demonstrated ability to meet deadlines with superior attention to detail and accuracy.
- Excellent interpersonal, communication, and leadership skills.
- Sound understanding of donor funding, grant management, and compliance requirements.
- Proven ability to work autonomously, manage multiple demands, and prioritize effectively.
6 days ago
Administrative Assistant
Base Station : Secure Car Rental Thinkers Village Office, Paynesville Job Type : Full Time Reports To : The General Manager, Fleet Operations Company Overview About Secure Car Rental Secure Car Rental is a leading transportation company dedicated to providing efficient
and reliable service to our clients. With a commitment to innovation, safety, and
operational excellence, we are looking for a dynamic Vehicle Maintenance Planner to
lead our fleet operations.
We operate in partnership with the Security Expert Guard Agency of Liberia (SEGAL) to
provide vehicles for both patrol and deployment purposes, manage them to meet the
transportation needs of its guard personnel under the ArcelorMittal Liberia (AML)
contract in Grand Bassa, Bong and Nimba Counties where AML carries on open-pit
mining of iron ore from its sites in the Nimba mountains, located near Yekepa and
Tokadeh. In addition, Secure trucks are involved with transporting food supplies,
uniforms and accessories for SEGAL to its areas of operation under the SEGAL/AML
contract for the provision of security services.The Role: The Administrative Assistant will provide high-level administrative support to
management and departments, ensuring smooth daily operations. This role requires a
versatile professional with strong knowledge in human resources, finance, administrative
procedures, and banking operations to effectively support organizational needs,
maintain compliance, and facilitate communication across various functions.Key Responsibilities:Administrative Support:
Manage calendars, schedule meetings, and coordinate appointments; Prepare, review,
and distribute correspondence, reports, and presentations; Handle incoming calls,
screening and routing callers to the appropriate parties, emails, and inquiries professionally; Organize and maintain filing systems (physical and electronic); Assist in
the preparation of agendas and minutes for meetings. managing office supplies,
maintains supplies inventory by checking stock to determine inventory level,
anticipating needed supplies, placing and expediting orders for supplies.Human Resources Knowledge:
Assist in proving support to the entire onboarding process for new employees, including
preparing orientation materials, coordinating training sessions, and facilitating smooth
integration into the team; Maintain and regularly update comprehensive employee
records, including personal details, employment history, driver licenses, certifications,
training records.Finance and Accounting Skills: Assist in processing invoices, expense reports, and purchase orders; Support
budgeting, financial reporting, and reconciliation activities; Maintain financial records
and ensure accuracy of data entry; Collaborate with the finance department to track
financial transactions and assist with audits; Support payroll processing and related
documentation.Banking Knowledge:
Manage banking relationships and transactions, including deposits, withdrawals, and
transfers; Reconcile bank statements and ensure accuracy of financial data; Assist with
banking compliance and documentation requirements; Coordinate with banking
partners for various financial services, Perform other tasks ss maybe required.Qualifications and Skills:
- Proven experience in a vehicle maintenance planning or fleet management role.
- Excellent organizational, time management, and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to
- Ability to work in a fast-paced and dynamic environment while maintaining
- Computer Skills: Proficiency in the use of Microsoft Office products (Excel, Word)
- Administrative Writing Skills
- Professionalism
1 week ago
Project & MEAL Officer – Expertise France Office in Liberia – 10 months
Expertise FranceExpertise France (EF) is a public interministerial agency responsible for technical cooperation that provides project engineering and technical assistance worldwide. EF operates in various fields of development and institutional cooperation including safety and security reform, post-crisis/ stability, public health, human rights, strengthening of institutions and NGOs, and governance. Carrying out large-scale, multi-stakeholder programs, EF supports cooperation between individuals, teams, and institutions with very different statuses, cultures, and specialties. EF has acquired sound experience in the administrative and financial management of large-scale international programs.Project descriptionThe French Development Agency (AFD) a funding partner, and Expertise France (EF) together with the Action Against Hunger (ACF) are contributing to strengthen the Liberia health system. Their efforts are aligned with the Ministry of Health National Health Sector Strategic Plan – A Roadmap to Universal Health Coverage 2022-2026 and the National Health Policy 2022-2031.
The EF’s HEALTH project aims to strengthen the MoH coordination and oversight role at the national level, the leadership, management, and governance skills at sub-national levels, and improve the quality of training offered in midwives’ schools in three counties of Liberia. This project will complement and collaborate with ACF Liberia in implementation to maximize the impact of AFD investment in Liberia.Job descriptionBased in Monrovia, Liberia, under a local contract, the Project and Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer contributes to the definition, management, and effective and efficient implementation of the H.E.A.L.T.H project, in accordance with the requirements of the EF and AFD M&E Policy.
Project and MEAL Officer supports the coordination of project components, focusing on project performance management to ensure smooth implementation of activities such as events training courses, and conferences. Under the line management of the Deputy Project Manager, the MEAL officer will play a key role in monitoring program activities, evaluating progress, providing input for reports, identifying and addressing bottlenecks, and assisting with monitoring and evaluation tools and reporting including maintenance of program database. In addition, the MEAL officer will support organizing governance and coordination meetings, contributing to improving project strategies and developing monitoring and impact indicators.Job ResponsibilitiesThe Project & MEAL Officer will have the following duties and responsibilities:
- Assist in supporting across the project components to ensure effective implementation of project activities including the logistics associated with carrying out activities (events, training courses, conferences, study trips, etc.);
- Contribute to the organization of the project’s governance and coordination meetings including close-out meetings, project steering committees, etc.
- Recommend improvement of the theory of change and logical framework;
- Monitor impact indicators for the program’s success in line with the logical framework;
- Monitor all program activities and progress towards achieving the program outputs;
- Monitor and evaluate the overall progress on the achievement of results, as well as the sustainability of the program’s results;
- Provide inputs, information, and statistics for quarterly, annual, and other reports to the project team;
- Provide feedback to the project and HQ team on program strategies and activities;
- Provide suggestions to improve the efficiency and effectiveness of the program by identifying bottlenecks in completing program activities and developing plans to minimize or eliminate such bottlenecks;
- Participate in annual program reviews and planning workshops and assist the Deputy Project Manager in preparing relevant reports;
- Assist the project staff with M&E tools and in supporting them in their use;
- Assist the project management in internal and donor reporting especially with key findings and lessons learned from programme innovations;
- Prepare and maintain the program database.
- University degree in Public Health, Nursing, Midwifery, development studies or similar;
- In-depth knowledge of MEAL processes;
- Excellent writing and synthesis skills;
- Responsiveness, initiative, and autonomy are a must;
- Teamwork and good coordination skills;
- Very good knowledge of Microsoft Office applications;
- Fluent in English
- At least 3 years of successful experience in monitoring and evaluation of projects, preferably in the field of international cooperation and development.
- Experience working on an European Union or AFD-funded project is an asset.
- A detailed CV and Cover Letter.
- Copies of diplomas, and certificates of past employments
- Three professional references including emails and telephone contracts.
- Short listed candidate will be contacted for a two-phase evaluation process of written test and an interview.
1 week ago