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  • Home
  • About us
  • Digital HR
  • Freelance
  • My Business App
  • Resources
    • General Resources
    • DECENT WORK ACT 2015 MOL
    • Liberia Alien Law
    • Liberia Revenue Code As Amended in 2011
    • For Employer
      • Liberia Global Professional Directory
      • Buy Job posting Package
      • Buy Candidate Resumes sourcing Package
    • New NASSCORP-Social Security law published February 13-2017
    • HR Consultancy Firm
    • Jobs Count Analysis per employers
    • Criminal Procedure Law, 1969 of Liberia
    • Aliens and Nationality Law (amended 1974)
    • Constitution of the Republic of Liberia.
    • Environment Protection Agency Act of Liberia, 2002
    • Act on Standing Orders for the Civil Service – 2012 -Liberia
    • Freedom of Information Act, 2010 – Liberia
    • Liberia Land Right Act
    • Liberia National Police Act, 2016
    • Liberia Intellectual Property Act 2016
    • APPENDIX 16 REPUBLIC OF LIBERIA MINISTRY OF LABOUR REGULATION NO. 17, 2009 CONCERNING EMPLOYMENT WORK PERMITS
    • National Remuneration Standardization Act-of-2019
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Lonestar Cell MTN

Manager, Anti Money Laundering (AML) – Compliance & Reporting Analytics

JOB PROFILE
Job Title: Manager, Anti Money Laundering (AML) Compliance & Reporting AnalyticsOperating Unit: Lonestar Cell Mobile Money (LCMMMI)
Reports to: General Manager, Mobile MoneyDepartment: Mobile Money Inc
Number of Direct Reports: 3Job Level: 3
COMPANY OVERVIEW VISION AND VALUES
We at Lonestar cell MTN are a purpose and Value-led organization. At Lonestar Cell MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.   Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!   Our commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realize our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world.   Welcome to our Live Y’ello Values: · Lead with Care· Can-do with Integrity· Collaborate with Agility· Serve with Respect· Act With InclusionWe are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!
MISSION/CORE PURPOSE
  The Manager, Anti Money Laundering (AML) & Fintech Risk is responsible for providing strategic leadership and oversight of Anti‑Money Laundering (AML), Counter‑Terrorist Financing (CTF), fraud risk, and enterprise risk management for Lonestar Cell MTN Mobile Money and Fintech operations. The role ensures compliance with Central Bank of Liberia (CBL) regulations, Financial Intelligence Unit (FIU) requirements, FATF standards, and MTN Group policies, while safeguarding the integrity of mobile money, digital financial services, agent networks, and customer transactions.   The role partners closely with MTN Group Risk & Compliance, Technology, Mobile Money Operations, Commercial, and external regulators to strengthen financial crime controls, improve internal control maturity and support sustainable Fintech growth.
CORE RESPONSIBILITIES
Key Performance Area:Anti-Money Laundering (AML) Analytics & Insights· Managing and coordinating the company's AML Compliance program and ensuring that various pillars of the program are adequately and effectively implemented by the respective business units. · Document and maintain up to date AML Policy and Procedures for Lonestar Cell MTN Mobile Financial Services Subsidiary · Review and file Suspicious Transactions Reports and Currency Transactions Reports with the appropriate regulatory agencies. · Monitor and ensure the timely review and closure of all alerts on the AML systems. · Monitor and ensure the appropriate functioning of the AML/CFT Watchlists screening engine, ensuring that Watchlists are up to date and the timely review and closure of customer names matched to Watchlists. · Coordinate and execute the AML, CFT and Sanctions risk management awareness and training covering the Board, Senior Management, Employees, agents and other stakeholders. · Facilitate AML Products risk assessments covering the entire Lonestar Cell MTN Mobile Money products portfolio and new products and developing appropriate risk management strategies to protect the company's products from being abused by money launderers. · Ensure the operationalization of the company's Risk Based Approach to AML/CFT including the review of High-Risk customers ensuring senior management approval. · Disseminate applicable written compliance policies and procedures, including policies and procedures in respect of AML, CFT and Sanctions risk management, related to compliance activities. · Prepare periodic reports in relation to the company's AML/CFT program including a monthly AML/CFT Dashboard and Current AML/CFT Risk issues for the consideration of the Governance, Risk & Compliance Committee. · Handle issues relating to internal and external audit reviews of the AML/CFT Program · Drive and coordinate process reviews and transformation programmes to enhance operational efficiency and to ensure compliance. · Apply current sanctions guidelines and be a specialist in multi-jurisdictional financial crime compliance. This will involve the verification of sanctions against previous business activities and the investigation of hits. · Evaluate and advise on reputational and sanctions risk arising from customers and transactions. · Perform segmentations for MFS & GSM Convergent campaigns (GSM subs), MFS users, Agents, airtime resellers, all MFS business partners. · Perform data mining & provide relevant MFS data & statistical analysis and insight to facilitate business decision making. · Support marketing value propositions & campaigns tariffs designing with Business cases. · Perform competitive analysis and provide daily, weekly & monthly reports. · Support MFS markets survey process & activities by providing relevant inputs. · Analyse and suggest new business models to support MFS overall performance. · Perform other duties assigned by management.  Fintech Enterprise Risk Management· Lead Fintech AML, fraud, and financial crime risk management for Lonestar Mobile Money and digital financial services. · Identify, assess, and monitor risks across mobile money products, merchant payments, agent networks, interoperability, and digital channels. · Develop and maintain Fintech risk registers, KRIs, dashboards, and Board-level risk reports in line with MTN Group ERM frameworks. · Support new product launches, partnerships, and innovations through risk assessments and control design.   Fintech Regulatory Compliance & Stakeholder Management · Ensure full compliance with CBL, FIU, and other applicable regulatory requirements governing mobile money, payments, and Fintech services. · Act as the primary point of contact for regulators on AML, fraud, and Fintech risk matters, including examinations, inspections, and supervisory reviews · Coordinate regulatory reporting, responses to regulatory queries, and remediation of findings. · Engage MTN Group Compliance, Risk, and Assurance teams to align local implementation with Group standards.   Fintech Internal Controls Improvement Program · Lead and support the continuous improvement of Fintech internal controls related to AML fraud prevention, transaction monitoring, and reporting. · Identify control weaknesses through analytics, audits, and reviews, design and track remediation plans. · Support the development and testing of control effectiveness, including automation and preventive controls   Fintech Fraud Prevention Management · Provide oversight of fraud risk management across MTN Mobile Money, including agent fraud, customer fraud, cyber‑enabled fraud, and internal fraud. · Analyse fraud trends, losses, and typologies to strengthen preventive and detective controls · Partner with Technology, Mobile Money Operations, and Cybersecurity teams to enhance fraud monitoring tools and response mechanisms. · Support incident management, root cause analysis, and post‑incident remediation   Regulatory & Management Reporting · Own end-to-end AML and Fintech regulatory reporting (e.g., STR/SAR, CTR, fraud returns, periodic supervisory reports), ensuring accuracy, completeness, and on-time submission. · Prepare senior management and Board-level reports covering AML, fraud, Fintech risks, KPIs, KRIs, and thematic insights. · Maintain documentation, data lineage, and audit trails to support examinations and audits.   Compliance Program Support · Partner with AML Operations, KYC/CDD, Sanctions, Fraud, ERM, and Technology teams to align analytics with policy, risk assessments, and regulatory expectations. · Support enterprise-wide and Fintech-specific risk assessments with data-driven inputs and scenario analysis. · Contribute to policy and procedure enhancements related to AML, fraud, internal controls, and regulatory reporting.   Data Governance & Technology · Define data requirements, controls, and quality checks for AML, fraud, and Fintech data sources. · Collaborate with IT and vendors on system enhancements, data integrations, and automation initiatives. · Ensure adherence to data privacy, security, and governance standards. · Stakeholder & Regulator Engagement   Stakeholder & Regulator Engagement · Act as a subject-matter expert for AML, fraud, and Fintech analytics during regulatory exams, audits, and internal reviews. · Provide clear explanations of methodologies, assumptions, and results to non-technical stakeholders.   Leadership & Continuous Improvement · Lead and develop a team of analysts (where applicable), setting goals, coaching, and performance management. · Drive continuous improvement through automation, advanced analytics, and best-practice adoption.   Key Performance Indicators (KPIs) · Timeliness and accuracy of AML regulatory submissions · Quality and impact of analytics and insights delivered · Reduction in false positives and improved monitoring effectiveness · Audit and examination outcomes
QUALIFICATION AND EXPERIENCE
Education
  • Bachelor’s degree in business Law, Risk Management, Statistics or Finance or related field
  • Master’s degree in business, Risk Management or Finance (preferred)
  • Certificate in Advanced SQL writing skills
  • Certified Anti-Money Laundering Specialist (“CAMS”), Certified Fraud Examiner or Certified Regulatory Compliance Officer (“CRMC”) is advantageous.
  • Certificate in Advanced Excel data manipulation and analysis skills
Experience
  • Minimum five (5) years Financial Services experience (the majority in an AML capacity) either in an external consulting capacity and/or within an internal team at a large financial institution
  • 4+ years of experience at a Middle Management/Managerial level
  • Strong experience in customer life cycle management
· Proven ability to deliver strong business results within a cross functional organization.
  • E-Payment platforms knowledge and management
  • Project Management
· Strategic Business Management · Any relevant Mobile Financial Service training is preferred.
CORE COMPETENCIES
Important competencies required for the position: Must be a Role Model of ethical practices by living the MTN Values of: Lead with Care, Can-Do with Integrity; Collaborate with Agility, Serve with Respect and Act with Inclusion Knowledge :· Knowledge of risk and regulatory requirements of the Mobile Financial Services industry · Ability to write comprehensive reports and communicate effectively with all levels of Senior Management, Government, Banking Officials, Academia and the General Public · Ability to establish policies and priorities to manage and evaluate projects. · Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems. · Knowledge of Microsoft Office (MS Excel, MS PowerPoint and other relevant software for the purpose of analyzing data and producing reports to Senior Management) · Ability to develop comprehensive and detailed business case to drive the business and motivate proper budget allocation. · Comprehensive knowledge of Central Bank rules and regulations · Comprehensive knowledge of payment ecosystem · Good understanding of the Liberian legal system  Creativities (improvement /innovation inherent)· Strong Stakeholder and vendor management skills · Strong understanding of the Technology trends and best practices · Strong team management – combination of functional and people management skills · Understanding of the telecommunication industryBehavioural Qualities:
  • Conceptual Thinker & Problem Solver
  • Improvement Driver & Culture and Change Champion
  • Supportive People Manager & Relationship Manager
  • Results Achiever & Operationally Astute
  • Analytical Thinker and Problem Solver
  • Operational Value Creator
  • Culture and Change Champion
· Results Achiever and Operationally Astute · Passion for e/m-commerce and mobile business    
   
Full Time
Monrovia
Lonestar Cell MTN
2 days ago
Catholic Relief Services

Expression of Interest (EOI) – Sub‑Recipient Selection under GC7

Catholic Relief Services

Expression of Interest (EOI) – Sub‑Recipient Selection under GC7

The Catholic Relief Services (CRS) is issuing this Expression of Interest (EOI) to identify suitable organizations for potential engagement as Sub‑Recipients (SRs) to implement the Community-led Monitoring (CLM) component of the Global Fund GC7, as sub-recipient from April 1, 2026, to June 30, 2027.
  1. Background
In September 2023, the Catholic Relief Services (CRS) was selected by the Global Fund to serve as a Principal Recipient for the Global Fund Malaria/RSSH grant for Grant Cycle 7 (GC7) following a competitive bidding process. CRS is leveraging its global expertise in malaria, health systems strengthening, and Global Fund projects to oversee and enhance various interventions in collaboration with the Ministry of Health (MOH). These interventions include: - Vector control - Case management - Prevention of malaria in pregnancy - Health product management systems - Health management information systems and monitoring & evaluation (M&E) - Human resources for health - Program management - Laboratory system strengthening - Community health system strengthening- Specific prevention interventions Community-led monitoring (CLM), as a key intervention under community health system strengthening, enables communities, especially people who use health services, take the initiative to identify, regularly monitor, and advocate to improve issues that affect them. It is considered an effective tool for strengthening community leadership and contributing to the quality, availability, accessibility, and affordability of care promoting accountability, fostering sustainability and community ownership. Activities of CLM were previously implemented by a civil society organization (CSO), with funding from the Global Fund for the first 18 months of the Grant Cycle 7, which ended December 31, 2025. To ensure continuity of the intervention, CRS hereby invites Requests For Proposal (RFP)” from eligible Civil Society Organizations (CSOs) interested in participating in the implementation of Community-Led Monitoring interventions under the Global Fund GC7 grant as Sub-Recipient.
  1. Detailed scope of work
  2. Technical Scope
  • Operational implementation of the CLM: coordinate the collection of community data on access, quality and state of healthcare in HIV, TB and malaria services.
  • Managing data collectors: overseeing their training, deployment, data reporting and ethical compliance with the collection process.
  • Regular data transmission: ensuring that data is synthesized, transmitted to the national community consultative group (CCG) and validated before dissemination or advocacy.
    • Ensure that monthly data collection visits are conducted in targeted health facilities.
    • Conduct quarterly supportive supervision in support of routine data collection activities.
  • The National CCG Technical Secretariat: support the holding of meetings, documentation of CCG activities, and liaison with partners.
  • Support for decentralized structures: supporting the animation of CCGs at the county, district and community levels, and strengthening the capacities of partner CSOs.
    • Hold quarterly community sensitization sessions to inform community members about CLM.
  • Accountability: publish validated results and provide feedback to communities and health structures.
  • Engage duty bearers: engage Ministry of Health staff from facility level to national level, documenting commitments after the generation of solutions from communities and health structures.
  1. Geographical Scope
CLM will be implemented in communities and counties with high burden of HIV, TB, and Malaria.
  • HIV: Montserrado, Margibi, Grand Bassa, Bong, Nimba
  • TB: Montserrado, Margibi, Bong, Nimba, Grand Bassa, and other slum communities
  • Malaria: Grand Gedeh, Maryland, Rivergee, Sinoe, Montserrado, Nimba, and other high burden communities
  • Instructions to Applicants
  1. Guidelines for Submission
Organizations requiring clarity on the process should write to LiberiaCLM@crs.org no later than 5:00 pm on February 27, 2026. Written responses will be shared and made public no later than March 6, 2026, at 5:00 pm. Catholic Relief Services (CRS) is Principal Recipient (PR) for this opportunity. Therefore, all interested organizations are required to submit their Expression of Interest directly to CRS, in accordance with the instructions outlined in the eligibility requirements above. The applicable terms and conditions that will govern this agreement are in Annex 1.
  1. Page Numbering Requirement
To facilitate the review process by the selection committee, all applicants are required to number each page of their application consecutively. Page numbers should be clearly marked at the bottom of each page of the application packet. Failure to comply with this requirement may result in reduced clarity during the evaluation process and could negatively impact the review of the submission.
  1. Submission Method
Applicants must submit their proposals in two (2) separate sealed envelopes, enclosed in an outer sealed envelope (where each envelope must be marked with applicant’s name and contact information) clearly labeled with the subject line:
  • Envelope No. 1: EOI – SR Selection Eligibility Screening.
  • Envelope No. 2: EOI – SR Selection Technical & Organizational.
EOIs should be submitted directly to CRS in hard copy in sealed envelopes. Kindly provide three hard copies of the application packet. Applications submitted through any other channel or sent to external partners will not be considered.
  1. Submission Deadline
All EOI must be received by CRS no later than Friday, March 13th, at 12:00 noon Liberia local time. Please note that late RFP submissions will not be evaluated. Submission of EOI does not guarantee selection or funding.
  1. Selection Process
The selection process will be conducted in three (3) steps:
  • Step 1: Eligibility Screening (pass/fail)
CRS will review all proposals based on eligibility, experience, technical capacity, and alignment with program objectives. This is a pass or fail gateway. Failing in any of the requirements will lead to the application disqualification from the process.
  • Step 2: Technical & Organizational Scoring (100 points)
The Selection Committee will score EOI using predefined criterion:
  • Geographic coverage (15 points)
  • Program Management System (9 points)
  • Past Performance/Organizational Experience (21 points)
  • Technical Vision/Approach (20 points)
  • Human Resources (15 points)
  • Financial Management System (10 points)
  • Safeguarding (10 points)
  • Step 3: Due Diligence Visit and Financial Management Systems Assessment
CRS Team will conduct a risk and capacity assessment for the top ranked applicant as per CRS Subrecipient Financial Management Policy (SRFMP). This assessment will confirm whether CRS can safely manage grant funds through the selected applicant and define risk mitigation measures (reporting frequency, payment modality, supervision)
  • Step 4: Final Decision (informed by the due diligence and financial management system assessment)
The financial assessment report will be shared with the Selection Committee for decision making. The output of the assessment report does not re-score technical evaluation.
  1. Step 1: Eligibility Screening (Pass/Fail)
CRS is looking forward to partner with an organization that shall be Sub-recipients to the Global Fund Malaria grant to implement CLM activities detailed above. To be considered for award as SR, interested organisations must provide information and documentation demonstrating relevant experience and fulfilment of the eligibility criteria:Governance and legal setup: The SR shall demonstrate that it is a legally registered organization, licensed to operate under the laws of Liberia throughout the country, or within the scope of the operational geographies for this project. As a minimum, the applicant should submit the following:
  1. Valid business registration certificate,
  2. Valid tax clearance,
  3. Leases for main office and sub-offices, or other evidence of physical presence shall be submitted.
  4. Proof of physical presence in at least four of the following counties: Montserrado, Margibi, Grand Bassa, Nimba, Maryland, Bong, Sinoe, Grand Gedeh, Rivergee.
Failure to submit the business registration certificate, tax clearance, and proof of physical presence will automatically exclude an application.
  1. Step 2: Technical & Organizational Scoring
Only applications that pass step 1 will be evaluated. The Selection Committee Members will each receive and complete individual scoring sheets/checklists/evaluation grids to rate applications.

a. Program Management System: The existence of a robust program management system to manage the implementation of activities should be demonstrated by the applicant. A clear linkage to the community health system strengthening is required. Describe the following in 500 words or less:

1) How project tasks related to CLM will be determined, 2) creation of CLM schedules, and 3) the tracking of different CLM activities.

b. Past Performance/Organizational Experience: Provide up to five (5) detailed descriptions, including donors/partners, budget details, geographical location and timelines, of the organization's experience working on any CLM project, and other project including collection and analysis of community health data. Highlight pertinent experience with Global Fund programming. Specifically, please address the following for each project:

1) Geographic coverage of the activity, and at what level(s) did you engage (e.g. county, district, community) 2) Engagement with Key Populations and other vulnerable groups - please share how this is done through current or past relevant programming. 3) Coordinating the efforts of community implementation. 4) Data collection, analysis, and data use for advocacy. 5) Use of data to influence decision-makers and improve health services. 6) Experience with digital data collection. 7) Previous experience using data to create evidence-driven advocacy (using tools like Score Cards or SMS surveys).

c. Technical Vision/Approach: SR to provide a brief technical approach for CLM under the Global Fund GC8 grant. Please address the below in a narrative of no more than 1000 words.

Please cite where and how you will implement activities, and how you will engage with the health sector as well as vulnerable populations/key populations to ensure the quality of malaria, HIV, and TB services. Provide a brief description of how CLM data will be collected from the generating source at the community level, through to data use for advocacy. Include the steps of collecting, cleaning, and analyzing both qualitative and quantitative data.

d. Human Resources: The proposed HR structure to manage the grant and detailed responsibilities of each human resource shall be described by the applicant in its application. In addition, at least four CVs of proposed relevant human resources (Executive Director, Program Manager, M&E Manager, Finance Manager), as well as an organogram of the organization, should be provided. Please make note of staffing who are members of Key Populations served by Global Fund grants.

e. Financial Management System: Describe the organization's financial management systems in place to govern funds, expenditure and assets. Attach the most recent external audit of the organization, if available. As a minimum, the following should be provided:

1) Systems and processes in place to track financial transactions, monitor absorption and analyze financial performance. 2) How financial reports are prepared/generated and controls surrounding financial reporting to donors.

f. Safeguarding: Please describe your existing safeguarding and protection policies and/or procedures, including reporting and referral mechanisms, and describe how risks of gender‑based violence will be identified and mitigated.

g. Scoring Matrix

The below table summarizes the criteria and its potential maximum scoring out of 100 total points.
CriteriaScoreEvidence requirement and Scoring
Tech01Geographic coverage - please share where the Organization has current, on the ground programming. Share locations of any offices/sub-offices, and how many staff are based there.15Evidence RequiredApplicants should clearly describe:
  • Current geographic areas of operation (national, county, district, community)
  • Locations of offices and sub‑offices
  • Number of staff based in each location
  • Duration of presence in each location
 Scoring13–15 points: Active operations in at least 6 relevant counties/districts with permanent staff and offices9–12 points: Operations in up to 5 areas with limited offices or staff5–8 points: Geographic presence or reliance on short‑term field visits in up to 3 areas0–4 points: 1 or 2 presences in proposed areas
Tech02Program management system Applicant should demonstrate the existence of a robust program management system to manage the implementation of activities. As a minimum requirement, describe how: 1) How project tasks related to CLM will be determined, 2) creation of CLM schedules, and 3) tracking of different CLM activities.   Applicant MUST provide evidence for 1, 2 and 3.9     Scoring7–9 points: Well-defined systems with tools, templates, and clear roles Applicants should answer YES and provide evidence to most of the following to earn 7–9 points:   ☐ We use written workplans or schedules to plan activities ☐ We track activities using a tool (Excel, database, dashboard, etc.) ☐ Roles for planning, implementation, and monitoring are clearly assigned ☐ We regularly review progress and adjust plans ☐ Our system has been used on previous projects, not created just for this EOI  4–6 points: Systems exist but are informal or partially documented1–3 points: Ad‑hoc or manual systems with limited structure0 points: No clear program management system described
Tech03Past Performance  21Evidence RequiredSR to provide detailed description of the organization’s experience working on any CLM or other project requiring the collection and analysis of community-level data. Please share dates, budgets, locations, and donors/partners for each pertinent experience, with a few bullet points per relevant past/present experience summarizing the following. Please be sure to highlight collaboration with Global Fund activities as relevant. 1) Geographic coverage of the activity, and at what level(s) did you engage (e.g. county, district, community). 2) Engagement with Key Populations and other vulnerable groups - please share how this is done through current or past relevant programming. 3) Coordinating the efforts of community implementations. 4) Data collection, analysis, and data use for advocacy. 5) Use of data to influence decision-makers and improve health services. 6) Experience with digital data collection. 7) Previous experience using data to create evidence-driven advocacy (using tools like Score Cards or SMS surveys).  Scoring17–21 points: Multiple strong, relevant CLM or similar projects with demonstrated data‑to‑action experience11–16 points: Some relevant experience with partial alignment to CLM5–10 points: Limited or indirect experience0–4 points: No relevant experience demonstrated
Tech04Technical Vision including data collection, analysis and management  20SR to provide a brief technical approach for CLM under the Global Fund GC8 grant. Please cite where and how you will implement activities, and how you will engage with the health sector as well as vulnerable populations/key populations to ensure the quality of malaria, HIV, and TB services. Provide a brief description of how CLM data will be collected from the generating source at the community level, through to data use for advocacy. Include the steps of collecting, cleaning, and analyzing both qualitative and quantitative data.  Scoring16–20 points: Clear, coherent, and feasible CLM approach aligned with Global Fund priorities10–15 points: Sound approach but lacking detail or clarity in some areas5–9 points: General ideas without clear operational detail 0–4 points: Unclear or inappropriate technical approach
Tech05Human Resources  15Evidence RequiredProvide proposed HR structure to manage the grant. Detailed responsibilities of each human resource shall be described by the applicant in its application. Provision of at least four CVs for the key staff who will be involved in CLM (Executive Director, Program Manager, M&E Manager, Finance Manager) is essential. Please share the extent that any of the key staff are part of the Key Populations served by Global Fund grants.  Scoring12–15 points: Strong team (comprised of at least Executive Director, Program Manager, M&E Manager, Finance Manager) with relevant experience and clear roles. Organogram provided.8–11 points: Adequate team with some gaps4–7 points: Limited staffing or unclear roles0–3 points: Inadequate or undefined human resources
Tech06Financial management system10Evidence RequiredDescribe the organization’s financial management systems in place to govern funds, expenditure and assets. Attach the most recent external audit of the organization, if available. 1) Systems and processes in place to track financial transactions, monitor absorption and analyze financial performance. 2) How financial reports are prepared/generated and controls surrounding financial reporting to donors.  Scoring8–10 points: Robust systems with clear controls and donor reporting experience as evidenced by recent audit report.5–7 points: Basic systems with some weaknesses1–4 points: Limited systems or unclear controls0 points: No functional financial management system described
Safeguarding & Gender10Applicants must: 1) Demonstrate the existence of safeguarding and protection policies and/or procedures, including reporting and referral mechanisms, and 2) describe how risks of gender‑based violence will be identified and mitigated.Scoring8–10 points: Comprehensive policies and practical implementation experience5–7 points: Policies exist but limited evidence of implementation1–4 points: Partial or informal safeguards 0 points: No safeguarding or gender risk approach described
  1. Tie-Breaking Rule
In the event of a tie in final scores (Technical Score), CRS will apply the following criteria to determine the winning bidder:
  • Priority 1: Critical Technical Categories. The Bidder with the higher combined score in two criteria: Tech03 (Past Performance) and Tech04 (Technical Vision including data collection, analysis and management), shall be selected.
  • Final Tiebreaker (If Necessary). Should a tie persist after applying Priority 1, the Bidder with the higher score in the Financial management system Criteria (Tech06) shall be selected.
  1. Step 3: Due Diligence Visit and Financial Assessment
For the applicant with the highest technical score, CRS team will conduct:
  • Financial management & internal controls assessment
  • Risk classification (strong / sufficient / inadequate controls)
  • Identification of mitigation measures (ICIP if needed)
  1. Step 4: Final Decision (informed by the financial assessment)
The team’s results will be shared with the bid committee for final decision‑making.
  1. Rejection of award
This EOI does not obligate CRS to execute an agreement, nor does it commit CRS to pay any costs incurred in the preparation and submission of the proposals. Furthermore, CRS reserves the right to reject any and all applications, if such action is considered to be in the best interest of CRS. CRS may reject any application that is not substantively responsive to the terms and conditions of the EOI.Annex 1: Standard Terms and ConditionsSTANDARD TERMS AND CONDITIONSARTICLE 1PROGRAM IMPLEMENTATION1.1 Program Implementation Description. The details of the Program, the Program Activities and related implementation arrangements are set forth in Annex A (the “Program Implementation Description”). The Sub-recipient shall implement the Program as described in the Program Implementation Description in a prompt, professional and satisfactory manner. The Sub-recipient warrants that its work shall be performed and completed in accordance with generally accepted and applicable industry standards, practices and principles. Time is of the essence in the performance of this Agreement. The Program Implementation Description is not intended to be a complete statement of all activities that the Sub-recipient may be required to perform under this Agreement. During the Implementation Period, CRS may, in consultation with the Sub-recipient, make additions or other modifications to the Program. Any such additions or modifications must be made in writing and are subject to the approval of the Global Fund. 1.2 Program Framework(s). The “Performance Framework(s)” attached to Annex A (the “Performance Framework(s)”) set forth the main objectives of the Program, key indicators, intended results, targets and reporting periods of the Program. 1.3 Program Budget. The Sub-recipient shall implement the Program in accordance with the detailed Program budget agreed with CRS (the “Budget”) and adhere to the provisions of the Global Fund’s “Guidelines for Grant Budgeting” (as amended from time to time), available at the Global Fund’s Internet site, throughout the Implementation Period. The Budget is attached to Annex A.ARTICLE 2DEFINITIONS; INTERPRETATION2.1 Short Title. These Standard Terms and Conditions may be cited as the “Standard Terms and Conditions”. 2.2 Definitions. Except where the context otherwise specifies, the following terms wherever used in this Agreement shall have the meanings defined below. Capitalized terms used, but not defined, in these Standard Terms and Conditions shall have the meaning given to them elsewhere in this Agreement.Agreement has the meaning set forth in the Cover Letter;Auditing Guidelines means the Global Fund’s “Guidelines for Annual Audit of Global Fund Grants” (as may be amended from time to time), available at the Global Fund’s Internet site;CCM means the Country Coordinating Mechanism in the Host Country, which is a country-level public-private coordination body and whose role is, among others, to (i) coordinate the development of Funding Request(s) to the Global Fund for relevant Program(s) based on priority needs at the national level and (ii) oversee the implementation of Program Activities;Code of Conduct for Recipients means the Global Fund’s “Code of Conduct for Recipients of Global Fund Resources” (as may be amended from time to time), available at the Global Fund’s Internet site;Code of Conduct for Suppliers means the Global Fund’s “Code of Conduct for Suppliers” (as may be amended from time to time), available at the Global Fund’s Internet site;Codes of Conduct means the Code of Conduct for Recipients and the Code of Conduct for Suppliers;Cover Letter means the accompanying cover letter signed by CRS and the Sub-recipient that forms part of this Agreement;CRS has the meaning set forth in the Cover Letter;Disbursement means an act by CRS or another entity to effect a transfer of Grant Funds to the designated bank account of the Sub-recipient or a third party on behalf of the Sub-recipient, all in accordance with this Agreement;Effective Date has the meaning set forth in the Cover Letter;Funding Request means a written proposal prepared for a Program or, as the case may be, Programs in accordance with the requirements of the Global Fund;Global Fund has the meaning set forth in the Cover Letter;Government Entity, in respect of the Host Country, means a branch, ministry, division, department, unit or an agency, instrumentality or other entity of the government of the Host Country at any level, or any entity or organization, in which the government of the Host Country at any level is a majority shareholder or over whose operations the government of the Host Country at any level has control or substantial influence;Grant Funds means the funds specified in this Agreement, which CRS, subject to the terms and conditions set forth in this Agreement, agrees to make available to the Sub-recipient in the form of a grant for the implementation of the Program;Health Product means: (i) pharmaceuticals; (ii) durable and non-durable in vitro diagnostic products, microscopes and imaging equipment; (iii) mosquito nets; and (iv) consumable/single use health products (including insecticides, therapeutic nutritional support, general laboratory items and injection syringes);Health Products Guide means the Global Fund’s “Guide to Global Fund’s Policies on Procurement and Supply Management of Health Products” (as may be amended or substituted from time to time), available at the Global Fund’s Internet site;Host Country means the country or an economic territory in which the Program is implemented and is specified in the Cover Letter;Implementation Period means the period in which the relevant Program Activities are scheduled to be implemented and completed and is specified in the Cover Letter;Intellectual Property means, without limitation, data, inventions, creative works, research data, films, photographs, graphic works, computer programs and computerized materials, books, articles, writings, video and audio recordings, Internet and other electronic materials and all matters embodying any of the foregoing.LFA means the Local Fund Agent that is engaged by the Global Fund to provide oversight, verification or reporting services to the Global Fund concerning Program implementation in the Host Country and is specified in the Cover Letter;Program means the program designed to utilize Grant Funds to fight HIV/AIDS, tuberculosis or malaria, support resilient and sustainable systems for health; contribute to pandemic preparedness and response and support activities as approved by the Global Fund Board, in the Host Country and is named in the Cover Letter and described in Annex A;Program Activities means activities directly supporting or relating to the implementation of the Program or otherwise financed by the Program with the relevant Grant Funds;Program Assets means collectively all goods or other tangible or intangible property or asset, including, but not limited to Intellectual Property, acquired wholly or partly using Grant Funds or transferred for use under the Program, including, but not limited to, any asset not fully paid for, under the Program;Program Books and Records means any and all programmatic or accounting books, records, documents and other evidence relating to this Agreement and Program Assets which can adequately show to the Global Fund’s satisfaction, without limitation, all costs incurred and revenues earned for the Program, information on the use, operation, repair and maintenance of any Equipment or Vehicles and the overall progress towards completion of the Program;Program Grant Agreement means the agreement between the Global Fund and CRS through which the Program is funded;Sub-recipient has the meaning set forth in the Cover Letter;[Sub-sub-recipient or SSR means a recipient who receives Grant Funds directly or indirectly from the Sub-recipient and undertakes to implement certain Program Activities;][1]Suppliers means collectively, without limitation, all bidders, suppliers, agents, intermediaries, consultants and contractors, who are not the Sub-recipient[ or SSRs][2] but provide goods or services to a Program. 2.3 Acronyms. Unless otherwise defined herein, the acronyms used in this Agreement shall have their respective meanings as described in the “List of Commonly Used Global Fund Terminology” (as may be amended from time to time), available at the Global Fund’s Internet site. 2.4 Interpretation. Except where the context otherwise specifies, (i) references in these Standard Terms and Conditions to Articles or Sections are to Articles or Sections in these Standard Terms and Conditions; (ii) the headings of the Articles and Sections are inserted for convenience of reference only and shall not affect in any way the meaning or interpretation of this Agreement; (iii) singular includes plural form and vice versa; and (iv) a reference to any gender includes any other gender.ARTICLE 3GRANT FUNDS AND THE PROGRAM3.1 Use of Grant Funds. The Sub-recipient shall ensure[, and shall cause each of its SSRs to ensure,][3] that: (1) All Grant Funds disbursed according to this Agreement are prudently managed, and are used solely for relevant Program Activities and consistent with the terms and conditions set forth in this Agreement; and (2) All goods, services and activities financed with Grant Funds[, including those goods and services procured and activities implemented by SSRs,][4] are used solely for Program purposes. 3.2 Total Estimated Amount. This Agreement is incrementally funded. The total estimated amount of Grant Funds under this Agreement for the Implementation Period is up to the amount set forth in the Cover Letter (the “Total Estimated Amount”). The Total Estimated Amount is not guaranteed, and has not been obligated, by the Global Fund or CRS. By entering into this Agreement, CRS is not obliged to provide the Total Estimated Amount unless it, at its sole discretion, decides to do so, nor is CRS liable for any damages, loss, costs or liability that the Sub-recipient or any of its [SSRs or][5] Suppliers actually or may potentially suffer or incur as a result of CRS not providing the Total Estimated Amount. 3.3 Forecasts, Disbursements and Financial Reports.(1) CRS shall obligate and disburse Grant Funds as set forth in Annex B taking into consideration the cash flow needs and the Sub-recipient’s performance of its obligations under this Agreement; provided, however, that notwithstanding any funding that CRS has previously made pursuant to this Agreement, the following conditions shall apply: (a) the timing and amount of each Disbursement shall be determined by CRS at its sole discretion taking into consideration cash flow needs and the Sub-recipient’s performance of its obligations under this Agreement; (b) no Disbursement described in this Agreement shall be made by CRS unless all of the requirements specified in this Agreement have been met or are otherwise waived by CRS in writing; [(c) the Sub-recipient shall have submitted to CRS a Request for Disbursement, signed by the person or persons authorized by the Sub-recipient to do so, in form and substance satisfactory to CRS;][6][(c) the Sub-recipient shall have complied with the requirements for requesting a Disbursement contained in this Agreement;][7](d) the Sub-recipient has fulfilled, in form and substance satisfactory to CRS, any requirements related to such Disbursement within the applicable deadlines set forth in this Agreement; (e) the Sub-recipient has provided to CRS all reports referred to in Article 6.2 that were due on or prior to the date on which the Disbursement is requested and all financial reports required by Annex B; and (f) the Sub-recipient demonstrates that it has achieved programmatic results consistent with the targets for indicators set forth in the Performance Framework(s) during the periods set forth therein and explains any reasons for deviation from targets. [Except as set forth in Annex B, no Grant Funds shall be disbursed directly to the Sub-recipient as an advance.][8](2) Except as otherwise notified by CRS in writing to the Sub-recipient, CRS shall not effect or otherwise authorize any Disbursement after the end of the Implementation Period. (3) CRS, at its sole discretion, may de-commit the whole or a part of the relevant Grant Funds (to the extent previously committed by CRS in accordance with Annex B but not disbursed to the Sub-recipient) upon the expiry of the Implementation Period for which such Grant Funds are made available, or as otherwise deemed appropriate by the Global Fund during the Implementation Period. (4) The Sub-recipient hereby agrees to comply with the terms contained in Annex B. In particular, the Sub-recipient agrees: (a) to submit forecasts as set forth in Annex B; (b) that obligations and disbursements of Grant Funds will be made as set forth in Annex B; (c) to prepare and submit reports to CRS as set forth in Annex B; and (d) to comply with the requirement to submit internal control improvement plans as set forth in Annex B. (5) In its sole discretion, CRS may unilaterally amend the frequency of forecasting, funding or reporting in Annex B by giving notice to the Sub-recipient. (6) Pre-financing of Program Activities is not permitted without prior written approval by CRS and the Global Fund. (7) The Sub-recipient may not shift any Grant Funds disbursed to, or on behalf of, the Sub-recipient under this Agreement between line items in the Budget, without the prior written approval of CRS. [(8) The Limited Cash Policy. The Sub-recipient acknowledges that, pursuant to the terms of the Program Grant Agreement, CRS is required to implement the Limited Cash Policy Framework (the “Limited Cash Policy”) set forth in Annex C to this Agreement. The Sub-recipient agrees to comply with the Limited Cash Policy. In the event of any uncertainty or disagreement in connection with the interpretation of the Limited Cash Policy, including, but not limited to, any inconsistencies between the Limited Cash Policy and other provisions of this Agreement, the Sub-recipient agrees to comply with CRS’ interpretation of the Limited Cash Policy. Furthermore, the Sub-recipient agrees that the Limited Cash Policy may be amended by CRS from time to time during the Implementation Period without the consent of the Sub-recipient by giving notice (a “Limited Cash Policy Notice”) to the Sub-recipient. Each Limited Cash Policy Notice shall include a revised version of the Limited Cash Policy (the “Revised Limited Cash Policy”). Upon receipt of a Limited Cash Policy Notice by the Sub-recipient, the Revised Limited Cash Policy shall automatically (i) amend the currently applicable Limited Cash Policy in its entirety and (ii) be incorporated into this Agreement as Annex C. The Sub-recipient hereby agrees to comply with the terms of any Revised Limited Cash Policy upon receipt of a Limited Cash Policy Notice.][9]3.4 Management of Grant Funds[ and the Role of the Fiscal Agent][10].(1) Bank Account – The Sub-recipient shall ensure[, and shall cause each of its SSRs to ensure,][11] that: (a) Grant Funds are deposited in a bank, of which the establishment and operations are fully compliant with all applicable local and international banking standards and regulations, including, but not limited to, capital adequacy requirements; (b) Grant Funds in the possession of, or held for or on behalf of, the Sub-recipient[ or any of its SSRs][12] remain, to the extent practicable, in a bank account which bears interest at a competitive commercial rate available in the Host Country until they are expended for the Program; (c) at all times, Grant Funds are held in a form that may be withdrawn in full at any time upon demand; and (d) Grant Funds are not co-mingled with other funds unless agreed to in writing by CRS and the Global Fund. (2) Interest – The Sub-recipient shall ensure[, and shall cause each of its SSRs to ensure,][13] that any interest accrued on the Grant Funds shall be accounted for and reported to CRS through progress reports specified in Section 6.2. Any interest so accrued may be used for Program purposes upon prior written approval of CRS. (3) Revenues – The Sub-recipient shall ensure[, and shall cause each of its SSRs to ensure,][14] that any revenues earned by the Sub-recipient[ or SSRs][15] from any Program Activities (including, but not limited to, revenues from the so-called “social marketing” activities using Grant Funds, refunds or rebates from Suppliers, and social security reimbursements in relation to the Sub-recipient’s employees, [or any of employees of an SSR,][16] whose salaries are supported by Grant Funds) shall be accounted for and reported to CRS through either progress reports specified in Section 6.2 or separate reports in the form and substance approved in writing by CRS. Any such revenues may be used only (a) for Program purposes and (b) upon prior written approval of CRS. [(4) Bank account – Any disbursement of Grant Funds made to the Sub-recipient under this Agreement shall be transferred to the Sub-recipient’s bank account identified in the Cover Letter.][17][(4) Bank account – In the event that Grant Funds are disbursed directly to the Sub-recipient under this Agreement, such Grant Funds shall be transferred to the Sub-recipient’s bank account identified in the Cover Letter.][18][(5) Fiscal Agent – The Global Fund has retained the services of a fiscal agent (the “Fiscal Agent”) to perform certain functions in order to safeguard Grant Funds.][19]3.5 Exemption from Taxation.(1) General Principle – The Grant Funds are made available by the Global Fund through CRS for the purposes of implementing the Program Activities and the purchase or import of any goods or services using the Grant Funds shall be exempt from relevant taxation applicable in the Host Country, including, but not limited to, (a) customs duties, import duties, taxes or fiscal charges of equal effect levied or otherwise imposed on the Health Products imported into the Host Country under this Agreement [or any related SSR][20] or Supplier contract, and (b) the value-added tax levied or otherwise imposed on the purchases of goods and services using Grant Funds. (2) Obligations – (a) Subject to any detailed implementation arrangements that the Global Fund may otherwise agree with the Host Country, the relevant Host Country is required to provide tax exemption on Grant Funds according to the principle described in sub-paragraph (1) of this Section above. For the avoidance of doubt, the obligation of the Host Country in this regard also applies to the Programs implemented partially or wholly by any Sub-recipient[ or SSR][21] that is not a Government Entity. (b) The Sub-recipient shall use its best effort to facilitate and cause that any activities funded under this Agreement and the purchase or import of any goods or services using the Grant Funds are exempt from taxation according to the principle described in sub-paragraph (1) of this Section above. (c) The Sub-recipient shall regularly report to CRS, in such form and substance as may be required by the Global Fund, the status of tax exemption under this Agreement. (3) Refund of Taxes – (a) Irrespective of whether or not the Sub-recipient is a Government Entity: (i) should there be taxes levied and paid out of the Grant Funds by the Sub-recipient[ or any of its SSRs][22], the Host Country shall refund the amount of such taxes to the Global Fund in a form and manner acceptable to the Global Fund; and (ii) despite the request of the Global Fund, should the Host Country fail to refund in full such taxes levied or paid, the Global Fund shall have the right to: (x) withhold further Disbursements for any Program implemented in the Host Country until such tax amount is fully refunded in a form and manner acceptable to the Global Fund, or (y) deduct twice the amount of the taxes paid from further Disbursement(s) for any Program implemented in, or from future funding allocated to, the Host Country. (b) Irrespective of whether or not the Sub-recipient is a Government Entity: (i) notwithstanding the existence of an exemption by the Host Country from taxation for the Program, should there be taxes levied and paid out of the Grant Funds by the Sub-recipient[ or any of its SSRs][23], it is the sole responsibility of the Sub-recipient to seek a timely refund from the relevant tax authorities of the Host Country and to return the amount of such taxes to CRS in a form and manner acceptable to CRS; and (ii) despite the request of CRS, should the Sub-recipient fail to refund in full such taxes levied or paid, CRS shall have the right to terminate this Agreement and such termination shall not affect the obligation of the Sub-recipient to refund the relevant tax amount to CRS. 3.6 Anti-Money Laundering and Countering Terrorist-Financing.(1) General Principle – The Sub-recipient shall use its reasonable efforts to ensure[, and shall cause each of its SSRs to ensure,][24] that Grant Funds are not used by the Sub-recipient[ or any of its SSRs][25] to support or promote violence, to aid terrorists or terrorist-related activity, to conduct money-laundering activities or to fund organizations or individuals known to support terrorism or that are involved in money-laundering activities. (2) Requirements – The Sub-recipient acknowledges and agrees[, and shall cause each of its SSRs to acknowledge and agree,][26] that, consistent with the Global Fund’s commitment to prevent money-laundering activities and counter terrorist-financing: (a) [subject to the Limited Cash Policy, ][27]any transaction to effect the transfer, disbursement, payment, or exchange of Grant Funds (including wire transfers and currency exchanges) shall be carried out through the Sub-recipient’s[ or, as the case may be, the relevant SSR’s or Supplier’s][28] [ or, as the case may be, the relevant Supplier’s][29] bank account into which Grant Funds are disbursed, unless otherwise authorized in writing by the Global Fund prior to such transaction; (b) all transactions involving Grant Funds that are effected through wire transfer or currency exchange shall be duly recorded in accordance with relevant auditing requirements; (c) all currency exchanges involving Grant Funds shall be carried out through established and regulated financial institutions. For the avoidance of doubt, currency exchange operations which are not carried out through established and regulated financial institutions shall not be regarded as being undertaken for Program purposes; and (d) any transfer, disbursement, payment, or exchange of Grant Funds, including the Sub-recipient’s request to effect such transfer, disbursement, transportation, transmission or exchange, by any means, (i) to third parties not directly related to the implementation of the Program and this Agreement, or (ii) for any activities that are not Program Activities, is strictly prohibited. (3) Remedies and Responsibilities – The Sub-recipient (including its respective Suppliers) acknowledges and agrees[, and shall cause each of its SSRs (including their respective Suppliers) to acknowledge and agree,][30] that CRS may exercise its right to terminate or apply restrictions to this Agreement upon the occurrence of any transaction conducted by the Sub-recipient (including its respective Suppliers)[ or any of its SSRs (including their respective Suppliers)][31] involving Grant Funds that contravenes the provisions of this Article, and that the Sub-recipient shall bear sole and ultimate responsibility, financial and otherwise, for any losses resulting from any such transaction referred to above and shall reimburse CRS for the amount of any losses or gains resulting therefrom.ARTICLE 4ENTITIES INVOLVED IN PROGRAM IMPLEMENTATIONThe entities involved in the implementation of Program Activities include the following: 4.1 CCM.(1) The Sub-recipient acknowledges that the CCM in the Host Country shall coordinate the submission of relevant Funding Request(s) to the Global Fund and oversee the implementation of Program Activities in the Host Country. (2) In implementing the Program, the Sub-recipient: (a) shall cooperate with each of the Global Fund, CRS and the CCM; (b) shall be available to meet, at CRS’ request, with each of CRS and the CCM to discuss plans, share information and communicate on matters that relate to the Program; and (c) acknowledges and agrees that each of CRS and the Global Fund may, at its sole discretion, share information about the Program with the CCM or other relevant Program stakeholders, including reports prepared and furnished, or other information provided, by the Sub-recipient. 4.2 [SSRs. The Sub-recipient may provide Grant Funds, directly or indirectly, to one or more SSRs to carry out Program Activities, provided, however, that the Sub-recipient receives prior written approval from CRS and: (1) assesses the capacity of each SSR to implement relevant Program Activities, including, but not limited to, each such SSR’s capacity and internal control mechanism to adequately manage Grant Funds, makes such assessments available to CRS upon request and selects each SSR accordingly in a transparent and well-documented manner; (2) enters into a written agreement with each SSR creating obligations of the SSR to the Sub-recipient that are generally equivalent to those of the Sub-recipient under this Agreement and makes a copy of each such SSR agreement available to CRS upon request; (3) maintains and complies with a system to monitor the programmatic and financial performance of SSRs and assure regular reporting from them in accordance with the requirements of this Agreement; and (4) if any act or omission of any of its SSRs is considered by either the Global Fund or CRS a violation of this Agreement, is fully responsible for all such acts and omission as if they were the acts and omissions of the Sub-recipient, including, but not limited to, programmatic performance and accountability for the use of Grant Funds. Any transfer, assignment, sub-contracting or sub-granting made by the Sub-recipient in violation of this Agreement shall be null and void and considered a material breach of this Agreement.][32][No Assignments. The Sub-recipient shall not, under this Agreement, provide Grant Funds or Program Assets to other entities, including, but not limited to, subsidiaries and affiliates in which the Sub-recipient has an ownership stake or imposes some level of board, managerial or operational control, or make direct payments to third parties on behalf of other entities to carry out Program Activities. Any transfer, assignment, sub-contracting or sub-granting made by the Sub-recipient in violation of this Agreement shall be null and void and considered a material breach of this Agreement.][33]4.3 LFA.(1) Appointment of LFA – For the Program, the Global Fund shall have the right to retain an LFA to perform certain functions on behalf of the Global Fund, including, but not limited to: (a) assessment of the capacity of CRS (including the Sub-recipient[ and each of its SSRs][34]) to implement relevant Program Activities and manage Grant Funds; and (b) verification of CRS’ (including the Sub-recipient’s[ and each of its SSRs’][35]) progress towards the objectives of the Program, use of Grant Funds and compliance with the terms and conditions of this Agreement. (2) Cooperation – The Sub-recipient shall, and shall ensure that each of its [SSRs and][36] Suppliers, cooperate fully with the LFA and CRS to permit the LFA to carry out its functions. To this end, the Sub-recipient shall, among other things: (a) submit all reports, requests for Disbursement and other communications that are required under this Agreement to CRS to permit CRS to fulfill its reporting requirements to the Global Fund through the LFA as the Global Fund may require; (b) submit copies of all audit reports to CRS; (c) facilitate communication between the auditor referenced in Section 7.3 and each of CRS and the LFA, including, but not limited to, inclusion of CRS or the LFA, as the case may be, in the audit entry and exit meetings; (d) permit the LFA to perform ad hoc site visits during business hours upon the LFA’s reasonable prior written notice; (e) permit the LFA to review Program Books and Records during business hours upon the LFA’s reasonable prior written notice; (f) permit the LFA to interview its personnel[ and the personnel of SSRs][37] during business hours upon the LFA’s reasonable prior written notice; (g) cooperate with each of CRS and the LFA to identify additional training and capacity building that the Sub-recipient[ and SSRs][38] may need to implement the Program; and (h) cooperate with the LFA in other ways that either CRS or the Global Fund may require. 4.4 Additional Sub-recipients. The Sub-recipient acknowledges that each of CRS and the Global Fund may from time to time award grants to other entities to implement Global Fund programs in the Host Country. The Sub-recipient shall[, and shall ensure that its SSRs,][39] cooperate with such other entities to realize the benefits of all programs financed by the Global Fund in the Host Country.ARTICLE 5PROCUREMENT AND SUPPLY MANAGEMENT[CRS shall procure all goods (including Equipment and Vehicles), services and Health Products necessary for the Sub-recipient to implement the Program.][40] [CRS shall approve the procurement of all goods (including Equipment and Vehicles), services and Health Products made with Grant Funds under the Program.][41] The Sub-recipient shall submit procurement requests in a timely manner to CRS for approval/processing. All goods, services and Health Products procured by CRS for use by the Sub-recipient are to be used solely for the implementation of the Program. 5.1 Contracts for Goods and Services.(1) Procurement Practices – The Sub-recipient shall not use Grant Funds to procure goods or services without CRS’ prior written approval. In the event that the Sub-recipient procures any goods and services using Grant Funds, the Sub-recipient shall keep CRS continuously informed about the policies and practices that it shall use to contract for goods and services under this Agreement. At a minimum, the policies and practices governing all procurement under the Program shall conform to the requirements (a) through (h) listed below and, where Health Products are being procured, those listed in Section 5.2 below. The Sub-recipient shall ensure that such policies and practices are followed at all times. (a) Contracts shall be awarded on a transparent and, subject only to established exemptions included in written procurement policies and practices provided to CRS, on a competitive basis; (b) All bid solicitations must be clearly notified to all prospective bidders, which shall be given a sufficient amount of time to respond to such solicitation; (c) Solicitations for goods and services shall provide all information necessary for a prospective bidder to prepare a bid and, as such, shall be based upon a clear and accurate description of the proposed terms and conditions of the contract and the goods or services to be acquired; (d) The conditions of participating in a bid shall be limited to those that are essential to ensure the participant’s capability to fulfil the contract in question and compliance with the relevant procurement law of the Host Country; (e) Contracts shall be awarded only to contractors that possess the ability to successfully perform the contracts; (f) No more than a reasonable price (as determined, for example, by a comparison of price quotations and market prices) shall be paid to obtain goods or services; (g) The Sub-recipient and its representatives and agents shall not engage in any practice that is in violation of the Code of Conduct for Recipients, the Code of Conduct for Suppliers or the Policy to Combat Fraud and Corruption in relation to such procurement; and (h) The Sub-recipient shall maintain records documenting in detail the nature and extent of solicitations of prospective suppliers of goods and services to be procured with Grant Funds, the basis for awarding relevant contracts and orders, and the receipt and use of goods and services so procured. (2) Supply Chain – The Sub-recipient shall use its best efforts to ensure optimal reliability, efficiency and security with regard to the supply chain for all goods and services procured with Grant Funds in accordance with the relevant procurement and supply management arrangements approved by CRS. [(3) Compliance of SSRs and Suppliers – In the event that any SSR or Supplier undertakes procurement of goods and services for the relevant Program, the Sub-recipient shall ensure that such SSR or Supplier complies with the requirements of this Article.][42][(3) Compliance of Suppliers – In the event that any Supplier undertakes procurement of goods and services for the relevant Program, the Sub-recipient shall ensure that such Supplier complies with the requirements of this Article.][43]5.2 Pharmaceutical and Other Health Products.(1) The Sub-recipient shall not use Grant Funds to procure Health Products without CRS’ prior written approval. It is anticipated that any Health Products required for the Sub-recipient’s implementation of the Program will be procured by CRS or another principal recipient under the Program and provided to the Sub-recipient. Upon receipt of any Health Products, the Sub-recipient shall ensure optimal reliability, efficiency and security of such Health Products until they are properly distributed to the intended beneficiaries under this Agreement. In the event that CRS approves the procurement of Health Products by the Sub-recipient, the Sub-recipient [and each of its SSRs and Suppliers][44] [and each of its Suppliers][45]shall procure all Health Products financed with Grant Funds through contracts awarded in compliance with (1) the Codes of Conduct in accordance with Section 6.6 below, (2) this Article, (3) the Health Products Guide and any document incorporated by reference in the Health Products Guide, (4) the Global Fund’s Quality Assurance policies and requirements, as communicated by the Global Fund and available on the Global Fund’s Internet site, and (5) Quality Assurance notices shared by the Global Fund. All the provisions of the Health Products Guide are hereby incorporated herein by reference in their entirety as if they were fully set forth herein. (2) The Sub-recipient acknowledges and agrees that without prejudice to any other remedy available to CRS under this Agreement or at law, if CRS at its sole discretion determines that the Sub-recipient[ or any of its SSRs or Suppliers][46] [ or any of its Suppliers][47] has not complied with this Agreement, the Codes of Conduct in accordance with Section 6.6 below, the Health Products Guide, the procurement and supply management arrangements (including, but not limited to, the list of health products and their quantities and costs) approved by CRS in writing, or any document incorporated by reference in the Health Products Guide, the Global Fund’s Quality Assurance policies and requirements and Quality Assurance notices, as communicated by the Global Fund, CRS may, at its sole discretion, require the Sub-recipient to refund immediately to CRS, in accordance with Section 11.1, all or part of the amounts disbursed or used in connection with a contract that has been awarded in a manner that is not consistent with any provision of this Agreement.ARTICLE 6IMPLEMENTATION6.1 General.(1) The Sub-recipient shall implement the Program in accordance with the details set forth in this Agreement. (2) Respect for Human Rights –(a) The Sub-recipient acknowledges that all Programs financed by the Global Fund are expected to: (i) grant non-discriminatory access to services for all, including people in detention; (ii) employ only scientifically sound and approved medicines or medical practices; (iii) not employ methods that constitute torture or that are cruel, inhuman or degrading; (iv) respect and protect informed consent, confidentiality and the right to privacy concerning medical testing, treatment or health services rendered; and (v) avoid medical detention and involuntary isolation, which, consistent with the relevant guidance published by the World Health Organization, are to be used only as a last resort. The Sub-recipient shall ensure that the standards listed above are duly reflected in the Sub-recipient’s agreement with, or communicated in writing to, each of its[ SSRs and][48] Suppliers. (b) The Sub-recipient shall disclose to CRS in a timely manner any actual or potential non-compliance of the standards listed in sub-paragraph (2)(a) of this Section. If so requested by either CRS or the Global Fund, the Sub-recipient shall cooperate with each of CRS and the Global Fund and any of its agents or representatives to ascertain the facts of any non-compliance so disclosed. (c) In the event that either CRS or the Global Fund, based on information received or otherwise available, determines in its sole discretion that a Program has substantially failed to comply with the standards listed in sub-paragraph (2)(a) of this Section, it may require the Sub-recipient to establish a work plan to be approved by either CRS or the Global Fund, as the case may be, to address such non-compliance. Each of CRS and the Global Fund may, in its sole discretion, additionally decide to restrict the use of Grant Funds to finance non-compliant Program Activities. 6.2 Progress Reports.(1) Periodic and ad hoc Reports – The Sub-recipient shall provide: (a) no later than each date indicated in Annex B or as may be requested by the Global Fund, periodic reports in form and substance required by CRS, detailing, among others and for the reporting period in question (i) progress towards meeting Program objectives and targets as set forth in this Agreement; (ii) in-country cash balance and (iii) any variance between planned and actual achievements and between planned and actual expenditures and (b) other information and ad hoc reports in form and substance as may be requested by CRS from time to time. The Sub-recipient agrees that CRS may provide to the CCM a copy of all reports that the Sub-recipient submits to CRS under this Article. (2) Use of Reports – The Sub-recipient acknowledges and agrees that: (a) each of CRS and the Global Fund may release to the general public, in whole or in part, the reports, documents and other information that have been submitted by the Sub-recipient to CRS, the Global Fund or the LFA under this Agreement; and (b) each of CRS and the Global Fund may, at its sole discretion, use, reproduce, modify or adapt information and other data contained in such reports for any reason whatsoever. 6.3 Monitoring and Evaluation.(1) General – The Sub-recipient shall monitor and evaluate the progress of the Program toward its objectives[, including the activities implemented by SSRs,][49] in accordance with the monitoring and evaluation plan approved by the Global Fund. The Sub-recipient shall take any actions necessary to ensure that it receives quality data regarding such progress and reports accurately on the Program results. (2) Evaluation by the Global Fund or CRS – Each of the Global Fund and CRS may, at its sole discretion, conduct or commission evaluations of the Program, or of specified Program Activities, implementing structures or other Program issues. The schedule and relative terms of reference for conducting any such evaluation shall be at CRS’ or the Global Fund’s discretion, as the case may be. The Sub-recipient shall[, and shall ensure that each of its SSRs and Suppliers,][50] [, and shall ensure that each of its Suppliers,][51] facilitate any such evaluation. Exercise by either of the Global Fund or CRS of this right does not relieve in any way the Sub-recipient of its obligations under sub-paragraph (1) of this Section to monitor and evaluate the Program in accordance with this Agreement. 6.4 Insurance; Liability for Loss, Theft or Damage.(1) Insurance – The Sub-recipient shall ensure, unless otherwise approved in writing by CRS, that: (a) Program Assets and Program Activities are insured by the Sub-recipient[ or its SSRs][52] under insurance policies at a reasonable cost with financially sound and reputable insurers authorized to do business in the place where the Program is to be performed: (i) as are generally maintained by entities of established repute engaged in comparable activities or (ii) if sub-paragraph (i) is not feasible, based on the size, volume and value at risk and market conditions (each an “Insurance Policy” and together the “Insurance Policies”) and all such Insurance Policies are in effect during the Term and (b) with respect to each Insurance Policy, the Sub-recipient [ or its respective SSRs][53] shall: (i) promptly notify CRS and the relevant insurer of any claim or occurrence of an insurable event and diligently pursue such claim; (ii) not do anything by act or omission which might prejudice the right to claim or recover under such Insurance Policy; (iii) promptly provide to CRS copies of all documents or other information which CRS may request in writing, regarding compliance with this Section; (iv) name CRS as an additional insured party, include a waiver of subrogation of the Sub-recipient’s rights against CRS to the insurance carrier and provide that CRS shall receive thirty (30) calendar days written notice from the insurers prior to any cancellation, termination or modification of coverage; (v) upon CRS’ request, provide certificates of insurance that show that the above coverages have been procured, any exclusions under the policies and that CRS has been named an additional insured and (vi) not cancel, terminate or modify the Insurance Policies without thirty (30) calendar days advance written notice to CRS. The Sub-recipient’s obligations and potential liabilities are expressly agreed and understood not to be limited by any insurance maintained or required to be maintained by the Sub-recipient. (2) Liability for Loss, Theft or Damage – (a) The Sub-recipient shall be liable for the loss or theft of, or damage to, any and all Program Assets [ (including those in the possession of SSRs)].[54] The Sub-recipient will immediately notify CRS of any such loss, theft or damage. The Sub-recipient agrees to (i) replace such items with similar assets of the same quantity and quality at its own expense or (ii) reimburse CRS for any such loss, theft or damage in accordance with the written instructions provided by CRS. (b) In addition, the Sub-recipient shall be liable for the loss or theft of any Grant Funds held in cash in the possession of the Sub-recipient or any of its agents[ or SSRs][55]. 6.5 Use of Logos or Trademarks.(1) Global Fund: The Sub-recipient shall not use the name, logo or any trademarks of the Global Fund except as described in this Section 6.5(1). The Sub-recipient agrees that if the Sub-recipient intends to use the Global Fund’s name or logos in relation to any Program Activities, the Sub-recipient is required (1) to seek the prior approval of the Global Fund by submitting a plan of use in accordance with the “Identity Guide for Partners” (as amended from time to time) available at the Global Fund’s Internet site (the “Identity Guide for Partners”) to the Global Fund and, if such plan is approved, (2) to sign a trademark license agreement in form and substance acceptable to the Global Fund. If the Global Fund grants its approval and a license to the Sub-recipient, the Sub-recipient hereby acknowledges and confirms that, prior to any use of the name, logo or any trademarks of the Global Fund, the Sub-recipient has read and understood the policies of the Global Fund regarding the use of the Global Fund’s name and logos as set forth in the Identity Guide for Partners. [The Sub-recipient shall require its SSRs and Suppliers to comply with the terms of this Section 6.5(1).][56] [The Sub-recipient shall require its Suppliers to comply with the terms of this Section 6.5(1).][57](2) CRS: The Sub-recipient shall not[, and shall ensure that all of its SSRs do not,][58] use any of the names, trademarks or logos of CRS or its employees in any advertisement, press release, publicity or other printed materials without the express written consent of CRS. 6.6 Codes of Conduct(1) Code of Conduct for Recipients – The Sub-recipient shall comply with the Code of Conduct for Recipients, of which all the provisions are hereby incorporated by reference in their entirety as if they were fully set forth herein. [In addition, the Sub-recipient shall ensure that the Code of Conduct for Recipients is communicated to all SSRs, including through incorporation by reference of the Code of Conduct for Recipients in each agreement with an SSR that the Sub-recipient enters into.][59](2) Code of Conduct for Suppliers – The Sub-recipient shall communicate the Code of Conduct for Suppliers, of which all the provisions are hereby incorporated herein by reference in their entirety as if they were fully set forth herein, to each of its Suppliers. The Sub-recipient acknowledges and agrees that in the event of non-compliance by a Supplier with the Code of Conduct for Suppliers, to be determined by either CRS or the Global Fund at its sole discretion, each of CRS and the Global Fund shall have the right to (a) restrict the use of relevant Grant Funds so as not to fund the contract between the Sub-recipient[ (or, as the case may be, the SSRs)][60] and the Supplier in question or (b) seek a refund from the Sub-recipient in the event that the payment has already been made to the Supplier in question. (3) Enforcement of Standards of Conduct – The Sub-recipient[ and each of its SSRs][61] shall maintain and enforce standards of conduct to govern the performance of persons affiliated with the Sub-recipient[ or any of its SSRs][62] (including, but not limited to, directors, officers, employees or agents) engaged in the award and administration of grants, contracts, or other benefits using Grant Funds to ensure that such persons do not engage in any practice that is in violation of the Code of Conduct for Recipients or the Code of Conduct for Suppliers. 6.7 Program Assets.(1) Title – Title to Program Assets, including but not limited to Equipment, Vehicles and Intellectual Property, shall be held by CRS or other entity approved by CRS in accordance with the terms and conditions of this Agreement, unless either CRS or the Global Fund directs, at any time at its sole discretion, that title be transferred to CRS, the Global Fund or another entity nominated by either CRS or the Global Fund. Program Assets may not be encumbered by the Sub-recipient in any way without CRS’ prior written approval. The Sub-recipient shall not (i) part with possession or control of Program Assets or (ii) loan, lease, transfer, sell, assign, pledge, mortgage or otherwise encumber any of the Program Assets. Any agreement entered into by the Sub-recipient regarding Program Assets, other than this Agreement, that purports to loan, lease, transfer, sell, assign, pledge, mortgage or otherwise encumber the Program Assets shall be null and void. The Sub-recipient will at all times protect and defend, at its own cost and expense, the title and interest of CRS from and against all claims, liens and legal processes of creditors of the Sub-recipient and keep title to the Equipment and Vehicles free and clear from all such claims, liens and processes. (2) Fixed Assets Register – The Sub-recipient shall[, and shall ensure that each of its SSRs,][63] maintain appropriate records of all fixed assets procured with Grant Funds in accordance with the Global Fund’s Guidelines for Fixed Asset Management (as amended from time to time) available at the Global Fund’s Internet site. (3) Inventory List, Equipment and Vehicles. In the event that (i) the Sub-recipient procures any goods or Health Products under this Agreement or (ii) the Sub-recipient is provided with any goods or Health Products to implement the Program, such items shall be recorded on an inventory list (the “Inventory List”). At a minimum, the Inventory List must include the following information for each item, as applicable: Program Grant Agreement number, property number (sequential numbering with Global Fund reference), title holder (if applicable), number of units, serial number, description of property, purchase order/voucher number, acquisition date, in service date, asset cost at the time of purchase, present condition and user/location. The Inventory List must be signed and dated and updated at least once every twelve-month period. The Sub-recipient agrees to include additional information on each item on the Inventory List as required by CRS in writing. The Inventory List may be amended by the Parties in writing as goods or Health Products are procured by, provided to or returned by the Sub-recipient. All goods and Health Products procured by or provided to the Sub-recipient must be labeled with inventory numbers or stickers that indicate the Global Fund as the source of financing. In the event that equipment, property and other tangible items (collectively referred to as “Equipment”) or one or more motorized vehicles (the “Vehicles”) are procured by the Sub-recipient or provided by CRS to the Sub-recipient, the Sub-recipient hereby agrees to execute a vehicle use or equipment use agreement, as the case may be, in form and substance satisfactory to CRS prior to the delivery of any such Equipment or Vehicles. (4) Intellectual Property – (a) CRS shall own any Intellectual Property created, gathered, discovered, obtained or developed by the Sub-recipient or granted to the Sub-recipient pursuant to the Agreement (“New Rights”). New Rights shall be deemed works made for hire by the Sub-recipient on behalf of, or specially commissioned by, CRS. To the extent that New Rights may not qualify for treatment as works made for hire under applicable law, the Sub-recipient hereby assigns the New Rights to CRS in their entirety. (b) When Intellectual Property embodies both New Rights and rights of the Sub-recipient existing prior to this Agreement (“Mixed Rights”), the Sub-recipient grants to the Global Fund and to CRS an irrevocable, perpetual, non-exclusive, worldwide, royalty-free license to copy, modify, display, create derivative works of and distribute and make, have made, design, develop and otherwise use for non-profit, educational or research purposes all Mixed Rights created, gathered, discovered or obtained by the Sub-recipient under this Agreement and to sub-license any of those rights. (c) The Sub-recipient shall ensure that any Intellectual Property created by others[, including, but not limited to, its subcontractor(s) and SSR(s)][64] using the Grant Funds is assigned to CRS. (d) No later than forty-five (45) calendar days prior to the end of the Implementation Period, the Sub-recipient shall submit to CRS a written inventory and description of any Intellectual Property created, developed or acquired with the Grant Funds. To the extent that it is identified that Intellectual Property rights are not addressed in this Agreement, the Parties shall enter in good faith into an agreement addressing those rights upon termination based on the principles outlined above. (5) Program Purposes – The Sub-recipient shall[, and shall ensure that each SSR,] [65] (i) use the Program Assets solely for Program purposes and in a manner consistent with the terms of this Agreement and (ii) not use the Program Assets to support or promote violence, terrorism, prostitution or money laundering activities. 6.8 Management or Performance Letters. To assist CRS in the implementation of the Program, the Global Fund may issue, from time to time, management or performance letters (each, a “Management Letter”) to provide additional information and guidance about matters stated in the Program Grant Agreement or otherwise related to the Program. The Sub-recipient acknowledges that a Management Letter may affect the responsibilities of the Sub-recipient under this Agreement and hereby agrees to be bound by the terms of each Management Letter. CRS will notify the Sub-recipient in the event that the terms of a Management Letter affect the responsibilities of the Sub-recipient under this Agreement.ARTICLE 7BOOKS AND RECORDS; AUDITS7.1 Books and Records of the Program. The Sub-recipient shall[, and shall ensure that each of its SSRs and Suppliers respectively][66] [, and shall ensure that each of its Suppliers respectively][67] maintain Program Books and Records in accordance with the generally accepted accounting standards of the country in which the Sub-recipient is organized and in a manner that will permit CRS or its authorized representative to verify the appropriate use, maintenance and repair of any Equipment or Vehicles. In addition, such Program Books and Records shall, among other things, properly register the name of the beneficiary and the purpose for each payment and allow for full reconciliation of expenditures with sufficient supporting documentation. All Program Books and Records must be kept for at least seven years after the date of the last disbursement under the Program Grant Agreement or for such longer period as may be required by CRS or the Global Fund. The Sub-recipient shall contact CRS no later than ninety (90) calendar days prior to the last day of the Implementation Period to obtain information regarding the date of the last disbursement under the Program Grant Agreement. 7.2 Sub-recipient and SSR Audits. The Sub-recipient, in consultation with CRS, shall participate[, and shall ensure that each of its SSRs participates][68] in annual financial audits of Program revenues and expenditures conducted by one or more independent auditors in accordance with the requirements of the Auditing Guidelines, of which all the provisions are hereby incorporated herein by reference in their entirety as if they were fully set forth herein. 7.3 Independent Auditor. CRS shall inform the Sub-recipient of the independent auditor who will perform the annual financial audit referenced in Section 7.2. 7.4 Audit Reports. The Sub-recipient shall provide CRS with a copy of (i) its annual financial statements, (ii) its audit reports prepared in accordance with the requirements of the Auditing Guidelines, unless CRS already has a copy of any such audit report and (iii) all management letters, comments, responses, findings and adjustments that relate to this Agreement, as soon as completed or available, for each of the Sub-recipient’s fiscal years that falls, in whole or in part, within the Implementation Period. 7.5 Audit by the Global Fund or CRS. The Sub-recipient acknowledges that each of the Global Fund and CRS reserves the right, on its own or through an agent (utilizing Grant Funds or other resources available for this purpose) to (i) perform the audits required under this Agreement, (ii) conduct a financial review, forensic audit or evaluation, (iii) take any other actions that it deems necessary to ensure the accountability of the Sub-recipient[ and any of its SSRs and Suppliers][69] [ and any of its Suppliers][70] for Grant Funds and Program Assets and (iv) monitor compliance by the Sub-recipient with the terms of this Agreement. The Sub-recipient shall, and shall ensure that all of its[ SSRs and][71] Suppliers, cooperate with each of the Global Fund and CRS and its respective agents in the conduct of such evaluation, review, audit, inspection, assurance validation, counter-fraud activities, investigations or other action. 7.6 Right of Access.(1) The Sub-recipient shall take all appropriate and necessary actions to ensure that the Sub-recipient[, all SSRs,][72] and all relevant third parties permit authorized representatives of CRS, its agents and any other third party appointed by CRS, unrestricted access at all times to: (i) Program Books and Records and any other documentation related to the Program; (ii) the premises of the Sub-recipient[ and any of its SSRs][73] where Program Books and Records or Program Assets are kept or Program activities are or have been carried out; (iii) other sites where Program-related documentation or Program Assets are kept or Program Activities are or have been carried out; and (iv) all personnel of the Sub-recipient[ and all SSRs][74].[ The Sub-recipient shall also take all appropriate and necessary actions to ensure that each agreement with an SSR entered into by the Sub-recipient includes the right of unrestricted access contained in this Section.][75] For the avoidance of doubt, the denial of the right of unrestricted access contained in this Section, shall constitute a breach of this Agreement. The Sub-recipient shall further take all appropriate and necessary actions to ensure that any agreement entered into by the Sub-recipient with a third party does not restrict, through confidentiality undertakings or otherwise, CRS from exercising in full the rights set forth herein, and that the Sub-recipient notifies CRS as soon as it becomes aware of any such restriction. (2) The Sub-recipient shall take all appropriate and necessary actions to ensure that the Sub-recipient[, all SSRs,][76] and all relevant third parties permit authorized representatives of the Global Fund (including the Global Fund’s Office of the Inspector General), agents of the Global Fund, and any other third party appointed by the Global Fund, unrestricted access at all times to: (i) Program Books and Records and any other documentation related to the Program, including, but not limited to, e-mail correspondence through access to mail servers, backup and archival media and provision of account information, passwords and keys; (ii) the premises of the Sub-recipient[ and any of its SSRs][77] where Program Books and Records or Program Assets are kept or Program activities are or have been carried out; (iii) other sites where Program-related documentation or Program Assets are kept or Program Activities are or have been carried out; (iv) all personnel of the Sub-recipient[ and all SSRs][78]; and (v) all computers and storage media which are, or have been, used in the course of processing or storage of (a) programmatic data for the Program or (b) the Program Books and Records, including provision of account information, passwords and keys.[ The Sub-recipient shall also take all appropriate and necessary actions to ensure that each agreement with an SSR entered into by the Sub-recipient includes the right of unrestricted access contained in this Section.][79] For the avoidance of doubt, the denial of the right of unrestricted access contained in this Section, including, but not limited to, the denial of the Global Fund’s Office of the Inspector General’s right of unrestricted access, shall constitute a breach of this Agreement. The Sub-recipient shall further take all appropriate and necessary actions to ensure that any agreement entered into by the Sub-recipient with a third party does not restrict, through confidentiality undertakings or otherwise, the Global Fund from exercising in full the rights set forth herein, and that the Sub-recipient notifies CRS as soon as it becomes aware of any such restriction. (3) For the avoidance of doubt, the Global Fund (including through CRS) may collect or seek to collect data, and it is possible that such data may contain Personal Data (as defined below) and prior to collection and at all times thereafter, the Sub-recipient shall ensure[, and shall take all appropriate and necessary actions to cause each of its SSRs and Suppliers to ensure,][80] [, and shall take all appropriate and necessary actions to cause each of its Suppliers to ensure,][81] that the transfer of such information to each of the Global Fund and CRS does not violate any applicable law or regulation. (4) Personal Data – General Principles. The Sub-recipient acknowledges and ensures [, and shall take all appropriate and necessary actions to cause each of its SSRs and Suppliers to ensure,][82] [, and shall take all appropriate and necessary actions to cause each of its Suppliers to ensure,][83] that Program Activities are expected to respect the following principles and rights (“Data Protection Principles”): (a) Information that can be used to identify a natural person (“Personal Data”) will be (i) processed lawfully, fairly and transparently; (ii) collected for specified, explicit and legitimate purposes and not further processed in a manner not compatible with those purposes; (iii) adequate, relevant and limited to what is necessary for the purposes for which they are processed; (iv) accurate and, where necessary, kept up to date; (v) kept in a form which permits identification of the individuals for no longer than is necessary for the purposes for which the Personal Data is processed and (vi) processed in a manner that ensures appropriate security of the Personal Data and (b) Natural persons are afforded, where relevant, the right to information about Personal Data that is processed; the right to access and rectify or erase Personal Data; the right to data portability; the right to confidentiality of electronic communications and the right to object to processing. (5) Personal Data – Limitations. Where collection and processing of Personal Data is required in order to implement Program Activities, whether by the Sub-recipient[ or any of its SSRs and Suppliers][84] [ or any of its Suppliers][85], the Sub-recipient shall ensure [, and shall cause each of its SSRs and Suppliers to ensure,][86] [, and shall cause each of its Suppliers to ensure,][87] to respect the Data Protection Principles: (a) to the extent that doing so does not violate or conflict with applicable law or policy; and (b) subject to the Sub-recipient [and each of its SSRs and Suppliers][88] [and each of its Suppliers][89] balancing the Data Protection Principles with other fundamental rights in accordance with the principle of proportionality, taking into account the risks to the rights and freedoms of natural persons. 7.7 Notification. The Sub-recipient shall notify CRS promptly in writing of any audit, investigation, probe, claim or proceeding pertaining to the operations of the Sub-recipient[ or any of its SSRs][90] or Suppliers.ARTICLE 8REPRESENTATIONS OF THE SUB-RECIPIENTExcept as otherwise specified, the Sub-recipient makes the following representations to CRS on the Effective Date of this Agreement: 8.1 Legal Capacity. The Sub-recipient is an entity with independent legal personality validly existing under the laws of the jurisdiction in which it was formed; 8.2 Necessary Power. The Sub-recipient has all the necessary power and has been duly authorized by all necessary consents, actions, approvals and authorizations to execute and deliver this Agreement and any other document relating hereto and to perform all the obligations of the Sub-recipient under this Agreement and any other document related hereto. The execution, delivery and performance by the Sub-recipient of this Agreement do not violate or conflict with any applicable law, any provision of its constitutional documents, any order or judgment of any court or any competent authority, or any contractual restriction binding on or affecting it; 8.3 Obligations Binding. The Sub-recipient has consulted its legal counsel and confirms that (1) the Sub-recipient’s obligations under this Agreement constitute its legal, valid and binding obligations, enforceable against the Sub-recipient in accordance with its terms; and (2) nothing under the laws of the Host Country prevents the Sub-recipient from duly discharging its obligations under this Agreement according to its terms, particularly, but not limited to, those specified in Sections 7.5 and 7.6; 8.4 Compliance with Laws. All the respective activities of the Sub-recipient as of the Effective Date, are operated in compliance with Host Country law and other applicable law, including, but not limited to, intellectual property law and sanctions orders. In addition, the Sub-recipient is fully aware that there exist laws prohibiting the provision of resources and support to individuals and organizations associated with terrorism and that the European Union, the U.S. Government and the United Nations Security Council have published lists identifying individuals and organizations considered to be associated with terrorism. The Sub-recipient further represents and warrants that (i) neither it, nor its director(s) or officer(s) is designated on any list of restricted parties under relevant sanctions constraints applicable to this Agreement, including without limitation the U.S. Treasury Department’s List of Specially Designated Nationals and Blocked Persons, Sectoral Sanctions Identifications List or Foreign Sanctions Evaders List; Consolidated List of Persons, Groups and Entities Subject to EU Financial Sanctions; the Consolidated List of Parties Subject to UK Asset-Freezing Sanctions, the Consolidated List of Persons Subject to Sanctions Under Article 5 of European Council Regulation No. 833/2014, or the Consolidated List of Persons Subject to UK-Russia Investment Sanctions, and relevant sanctions lists maintained by the United Nations Security Council (collectively, a “Restricted Party”), and (ii) it is not owned 50% or more, individually or collectively, or controlled by any Restricted Party; 8.5 No Claims. There are no claims, investigations or proceedings in progress or pending or threatened against the Sub-recipient which, if determined adversely, would have a material adverse effect on the capacity of the Sub-recipient to implement the Program; 8.6 Immunity. Pursuant to the terms and conditions of this Agreement, the Sub-recipient has no immunity from any legal process (whether through service of notice, attachment prior to judgment, attachment in aid of execution, execution or otherwise) with respect to itself or its property and assets or this Agreement or actions to enforce judgments in respect thereof; and 8.7 No Double-funding. The targets set for the Program are made possible by the additional funding provided by the Global Fund through CRS under this Agreement. [The Sub-recipient does not receive][91] [Neither the Sub-recipient nor any of its SSRs receives][92] funding from any other source that duplicates the Grant Funds to be provided under this Agreement. Any material misrepresentation by the Sub-recipient of the matters listed above is a breach, and shall constitute grounds for termination, of this Agreement.ARTICLE 9COVENANTS OF THE SUB-RECIPIENTFor the Implementation Period, the Sub-recipient covenants and agrees to CRS the following: 9.1 Authority. Each and every person executing and delivering documents related to this Agreement (including, but not limited to, any amendments to this Agreement) shall, at the time of such execution and delivery, have been duly authorized to represent or otherwise act on behalf of the Sub-recipient to execute and deliver such documents; 9.2 Notice of Material Events. The Sub-recipient shall immediately provide written notice to CRS of any claims, investigations or proceedings which, if determined adversely, could reasonably be expected to result in a material adverse effect on the ability of the Sub-recipient[ or any of its SSRs][93] directly or indirectly to implement the Program or perform any of the other obligations under this Agreement; 9.3 Conduct of Business. The Sub-recipient shall take, [and shall ensure that each of its SSRs take,][94] all appropriate and necessary actions to preserve, renew and keep in full force and effect its legal existence and all of the rights, licenses and permits which may be required to implement Program Activities; 9.4 Compliance with Laws. The Sub-recipient shall comply, [and shall ensure that each of its SSRs complies,][95] with Host Country law and other applicable laws, including, but not limited to, intellectual property law and sanctions orders, when carrying out Program Activities; 9.5 Notification of Additional Funding. The Sub-recipient shall provide written notice to CRS of any additional funding received by the Sub-recipient[ or any of its SSRs,][96] which may require an adjustment to the Program to ensure that the representation made in Section 8.7 continues to be valid during the entire Implementation Period of the Program; and 9.6 Program Management. The Sub-recipient shall: (1) maintain a sufficient number of skilled and experienced personnel with (a) all required and relevant professional and technical experience, expertise, qualifications and registrations and (b) a high standard of moral and ethical integrity, including compliance with the applicable Codes of Conduct, to effectively perform and manage the implementation of the Program; (2) maintain an adequate internal control system that effectively supports its compliance with the requirements of this Agreement, including, but not limited to, an accounting system that can correctly and promptly record all transactions and balances with clear references to the Budget and workplan of the Program as well as final beneficiary or payee; (3) manage all transactions with and transfers to its [SSRs and][97] Suppliers in a transparent and well-documented manner; (4) ensure that Grant Funds are not used to support, finance or promote violence, aid terrorist or terrorist-related activity or fund organizations known to support terrorism; [and][98](5) secure and maintain relevant storage and other facilities for the quality use, and ensure adequate functioning, of relevant Program Assets. [; and (6) exercise sufficient oversight over its SSRs to, among others, safeguard relevant Program Assets and secure timely and adequate keeping of Program Books and Records as well as reporting, as required by this Agreement and agreements with its SSRs.][99]ARTICLE 10CHANGE OF SUB-RECIPIENT; SUSPENSION; TERMINATION; EXPIRY OF THE IMPLEMENTATION PERIOD OF THE PROGRAM10.1 Change of the Sub-recipient. If at any time, the Global Fund, CRS or the Sub-recipient concludes that the Sub-recipient is not able to perform the role of Sub-recipient and to carry out relevant responsibilities properly under this Agreement or if, for whatever reason, the Global Fund, CRS or the Sub-recipient wish to transfer some or all of the responsibilities of the Sub-recipient under this Agreement to another entity that is able and willing to accept those responsibilities, then such other entity may be substituted for the Sub-recipient in this Agreement. The substitution shall occur on such terms and conditions as CRS and the substituting entity may agree, in consultation with the CCM. The Sub-recipient shall[, and shall ensure that each of its Suppliers][100] [, and shall ensure that each of its SSRs and Suppliers][101] cooperate fully with CRS to facilitate the transfer. 10.2 Suspension and Termination. CRS shall have the right to terminate or suspend this Agreement in whole or in part for any breach by the Sub-recipient of any provision of this Agreement or any other reason to be determined by CRS at its sole discretion, upon giving the Sub-recipient written notice. Any part of this Agreement that is not terminated or suspended shall remain in full force and effect. 10.3 Procedures upon Expiry of the Implementation Period or Early Termination. Upon the expiry of the Implementation Period or the early full or partial termination of this Agreement for any reason, the Sub-recipient shall, by such time as CRS communicates in writing, and among other procedures which may be requested by CRS: (1) ensure that all Health Products, goods, services and activities financed with Grant Funds[, including those procured and implemented by SSRs,][102] are fully paid; (2) provide all related reports (including the final audited financial report of the Program) requested by CRS; (3) return to CRS any Grant Funds that have not been expended by the Sub-recipient for the Program Activities as of the expiry date of the Implementation Period or the date of the termination notice (as applicable), if requested to do so by CRS; (4) within one month of such expiry or early termination, provide CRS with an inventory of all Program Assets and a list of all receivables (if any) outstanding under this Agreement; and (5) provide a plan (prepared in consultation with CRS) for the use of all Program Assets and receivables referred to in sub-paragraph (4) of this Section, and such plan shall be subject to the final approval of each of the Global Fund and CRS. 10.4 Transfer of Program Assets. Upon the expiry of the Implementation Period for the Program or on the earlier termination of this Agreement, the title to relevant Program Assets shall be transferred or otherwise disposed of by the Sub-recipient in accordance with CRS’ written instructions.ARTICLE 11REFUNDS; LIMITATION OF LIABILITY; INDEMNIFICATION11.1 Right to Request a Refund. Notwithstanding the availability or exercise of any other remedies under this Agreement, CRS may require the Sub-recipient to refund to CRS the relevant Grant Funds in any of the following circumstances: (1) requests are made pursuant to the relevant provisions of this Agreement; (2) this Agreement has been terminated or suspended (wholly or in part); (3) there has been a breach by the Sub-recipient of any provision of this Agreement; (4) the Sub-recipient has made a material misrepresentation with respect to any matter related to this Agreement; or (5) CRS has disbursed the Grant Funds in question to the Sub-recipient in error or CRS has disbursed an amount in error to a third-party on behalf of the Sub-recipient using information supplied by the Sub-recipient. 11.2 Limitation of CRS Liability.(1) CRS shall have no liability to the Sub-recipient,[ SSRs,][103] any employee or any contractor or Supplier thereof or any other person or entity under this Agreement or as a result of the implementation of the Program whatsoever. Any financial or other liability that may arise as a result of the implementation of the Program shall be the sole responsibility of the Sub-recipient, and CRS assumes no liability for any loss or damage to any person or property arising from the Program. In no event shall CRS or any of its directors, officers, employees, agents or affiliates be liable for any indirect, special, punitive or consequential damages to the Sub-recipient, any employees or any contractor thereof or any other person or entity. (2) CRS makes no warranty or representation, either express or implied, as to the fitness, quality, design, condition, capacity, suitability, merchantability or performance of either the Equipment or the Vehicles or of the material or workmanship thereof. The Sub-recipient accordingly agrees not to assert any claim whatsoever against CRS based thereon. (3) Neither the Global Fund nor CRS assumes any liability for any loss or damage to any person or property arising out of (i) this Agreement, (ii) the Program or (iii) the acts or omissions to act of the Sub-recipient or any of its agents, vendors, or employees. Furthermore, the Sub-recipient shall, and shall require each Equipment User, Vehicle User and Passenger to, hold CRS harmless for any accidents, incidents or damage to or from any Equipment or Vehicle, the property of a third party or bodily harm to, or the death of, an Equipment User, Vehicle User, Passenger or third party resulting from, or related to, any Equipment or Vehicle. (4) The Sub-recipient acknowledges that the Program is not implemented on behalf of the Global Fund. (5) The Parties agree that this Agreement does not create any actual or apparent agency, partnership, joint venture, franchise or relationship of employer and employee as between either CRS or the Global Fund and the Sub-recipient or any other person involved in the Program. Furthermore, the Parties expressly (i) disclaim any actual or apparent agency, partnership, joint venture, franchise or relationship of employer and employee between them, (ii) agree that they are acting solely as autonomous entities hereunder and (iii) agree that the Parties have no fiduciary duty to one another or any other special or implied duties that are not expressly stated herein. [In particular, in making Disbursements on behalf of the Sub-recipient under this Agreement, CRS is acting solely as a payment facilitator for the Sub-recipient and does not assume any obligation or relationship of agency or trust for or with the Sub-recipient or any of its employees.][104] The Sub-recipient shall not, and shall ensure that each of its[ SSRs and][105] Suppliers does not, under any circumstances, represent that it is an agent of CRS or the Global Fund, and shall take all reasonable precautions to avoid any perception that such relationship exists. (6) The Sub-recipient shall be solely responsible for its employees and agents for all aspects of the employment relationship, including, but not limited to, the payment of salaries, benefits and social contributions and taxes; any required disciplinary action; liability for injuries to the employees and agents and for any injuries to others caused by such employees and agents. The Sub-recipient and the Sub-recipient’s employees and agents shall not claim (i) to be employees of CRS or (ii) any rights granted to CRS employees. Nothing in this Agreement, express or implied, shall give to any person, other than the Parties hereto, any benefit or any legal or equitable right, remedy or claim under this Agreement. (7) In the event that any employee or agent of the Sub-recipient takes any direct or indirect action against CRS, including, but not limited to, the issuance of a demand letter, the commencement or threat of a legal proceeding or otherwise, for any matter whatsoever, CRS will refer such employee or agent to the Sub-recipient, which shall immediately take any action required to address and resolve the matter raised by such employee or agent without prejudice to, or the involvement of, CRS. 11.3 Indemnification. The Sub-recipient shall defend, indemnify and hold harmless each of CRS and the Global Fund, its directors, officers and employees and any of its agents and contractors from and against (1) any and all losses of each of CRS and the Global Fund, its directors, officers and employees, and (2) any and all claims, liabilities, actual or contingent suits, actions (including charges, disbursements and reasonable fees of counsel), proceedings, damages, expenses and obligations of any kind that may be incurred by each of CRS or the Global Fund or asserted against each of CRS or the Global Fund, its directors, officers and employees by or on behalf of any person on account of, based or resulting from, arising out of (or which may be claimed to arise out of) the acts or omissions of the Sub-recipient, and any of its agents, employees,[ SSRs,][106] Suppliers, assignees, transferees, delegees or successors (“Covered Acts or Omissions”). For the avoidance of doubt, Covered Acts or Omissions include the publication or dissemination of any information derived from or related to the implementation of the Program, including without limitation, each of the Global Fund’s and CRS’: (i) determination of compliance with this Agreement (including any downstream obligations contained herein) by the Sub-recipient and any of its agents, employees,[ SSRs,][107] Suppliers, assignees, transferees, delegees or successors; or (ii) management actions taken in relation to the Program, the Sub-recipient and any of its agents, employees,[ SSRs,][108] Suppliers, assignees, transferees, delegees or successors.ARTICLE 12MISCELLANEOUS12.1 Confidential Information. (1) Confidential Information means any information (written, oral or observed) relating to CRS’: (i) donors and potential donors; (ii) personal profiles of beneficiaries; (iii) personal profiles of employees; (iv) business and strategic plans; (v) finances; or (vi) relationships with any government agency or instrumentality. Confidential Information also includes information specifically designated confidential by CRS or that the Sub-recipient knows or reasonably should know is not generally known to the public. Notwithstanding the foregoing, Confidential Information shall not include any information that is generally known to the public or readily ascertainable from publicly available sources. (2) The Sub-recipient understands and agrees that during the Implementation Period and thereafter, it may receive or become aware of Confidential Information. The Sub-recipient agrees, for the Implementation Period and thereafter, to keep such information confidential, and further agrees to not communicate, divulge, disclose or otherwise use, directly or indirectly, any Confidential Information, except to the extent required for the performance of its duties hereunder. The Sub-recipient shall take all reasonable measures necessary to enforce these obligations with respect to its employees. 12.2 Privileges and Immunities. Nothing in or related to this Agreement may be construed as a waiver, express or implied, of the privileges and immunities that may be accorded to CRS under (i) international law, including international customary law, any international conventions, treaties or agreements or (ii) any national laws. 12.3 Modification or Amendment. No modification of this Agreement shall be valid unless in writing and signed by an authorized representative of CRS and an authorized representative of the Sub-recipient. Notwithstanding the foregoing, the Sub-recipient agrees to comply with any unilateral amendment to this Agreement made by CRS, when such amendment is made (a) to reflect requirements imposed on CRS by (i) applicable law or (ii) the Global Fund, (b) in a Revision Notice or a Limited Cash Policy Notice pursuant to Article 3 or (c) as otherwise provided in this Agreement. 12.4 Dissemination of Information. The Sub-recipient acknowledges and agrees, and shall ensure that each of its [SSRs and][109] Suppliers acknowledges and agrees, that each of CRS and the Global Fund shall have the right to freely publish or disseminate information derived from the implementation of the Program, including, but not limited to, the nature of the Program and the terms of this Agreement, any information received or discovered under Section 7.6 and any reports produced under Section 7.5 without incurring any obligation or liability to the Sub-recipient or any of its [SSRs or][110] Suppliers. 12.5 Failure to Enforce Rights. No delay in exercising, or omission to exercise, any right, power by or remedy accruing to a Party under this Agreement upon default shall impair any such right, power or remedy, or be construed as a waiver thereof or an acquiescence in any such default; nor shall the action of such Party in respect of any default, or any acquiescence in any default, affect or impair any right, power or remedy of such Party in respect of any other or subsequent default. 12.6 Successors and Assignees. This Agreement shall be binding on the successors and assignees of the Sub-recipient and this Agreement shall be deemed to include the Sub-recipient’s successors and assignees. However, nothing in this Agreement shall permit any assignment by the Sub-recipient without the prior written approval of CRS and the Global Fund. 12.7 Arbitration.(1) The Parties shall seek amicably to settle all disputes arising out of or in connection with this Agreement by negotiation. If, within thirty (30) calendar days after written notice by either Party of the existence of a dispute, the Parties do not resolve such dispute, then the dispute shall be referred to the Parties’ senior management for further negotiation. [If the dispute has not been settled within forty-five (45) calendar days thereafter, such dispute shall be finally settled under the International Arbitration Rules of the International Centre for Dispute Resolution (ICDR) of the American Arbitration Association (AAA), in accordance with the International Bar Association’s Rules of Evidence, by one or more arbitrators appointed in accordance with the said International Arbitration Rules and the provisions of this section.][111] [If the dispute has not been settled within forty-five (45) calendar days thereafter, such dispute shall be finally settled under the Commercial Arbitration Rules of the American Arbitration Association (AAA), by one or more arbitrators appointed in accordance with the said Arbitration Rules and the provisions of this section.][112] The Parties agree that if the amount of the dispute is less than $1,000,000 or its local currency equivalent, then only one arbitrator shall preside over the proceedings. The language of the arbitration shall be English. The place of the arbitration shall be in Baltimore, Maryland, USA. The arbitrator(s) are authorized to award to the prevailing Party, if any, as determined by the arbitrator(s) its costs and expenses, including attorneys’ fees, disbursements and charges. (2) The arbitrator(s) shall have the discretion to hear and determine at any stage of the arbitration any issue asserted by any Party to be dispositive of any claim or counterclaim, in whole or part, in accordance with such procedure as the arbitrator(s) may deem appropriate, and the arbitrator(s) may render an award on such issue. (3) The award shall be rendered within nine (9) months of the appointment of the arbitrator(s), unless the arbitrator(s) determine that the interest of justice requires that such limit be extended. The arbitration shall conclude and the dispute resolved by issuance of a written decision which may include, as appropriate, a monetary award, but not a penalty or punitive, consequential or exemplary damages, however described. An arbitral tribunal constituted under this Agreement may, unless consolidation would prejudice the rights of any party, consolidate an arbitration hereunder with an arbitration under related agreements if the arbitration proceedings raise common questions of law or fact. If two or more arbitral tribunals under these agreements issue consolidation orders, the order issued first shall prevail. (4) Judgment upon any award(s) rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each Party hereby waives all objection which it may have at any time to the laying of venue of any proceedings brought in such courts, waives any claim that such proceedings have been brought in an inconvenient forum and further waives the right to object with respect to such proceedings that any such court does not have jurisdiction over such Party. (5) The Parties undertake to keep confidential all awards in their arbitration, together with all materials in the proceedings created for the purpose of the arbitration and all other documents produced by another Party in the proceedings not otherwise in the public domain, save and to the extent that disclosure may be required of a Party by legal duty, to protect or pursue a legal right or to enforce or challenge an award in legal proceedings before a court or other judicial authority. Nothing in this Agreement shall prevent either Party from seeking provisional measures from any court of competent jurisdiction, and any such request shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate. (6) To the extent that the Sub-recipient has or hereafter may acquire any immunity (sovereign or otherwise) from any legal action, suit or proceeding, from jurisdiction of any court or from set-off or any legal process (whether service or notice, attachment prior to judgment, attachment in aid of execution of judgment, execution of judgment or otherwise) with respect to itself or any of its property, the Sub-recipient hereby irrevocably waives and agrees not to plead or claim such immunity in respect of its obligations under this Agreement. 12.8 Governing Law. This Agreement shall be governed by, and construed under, the laws of the State of Maryland, USA (without reference to the conflicts of laws rules thereof). 12.9 Survival. All agreements, representations and covenants made by the Sub-recipient in this Agreement shall be considered to have been relied upon by CRS and shall survive the execution and delivery of this Agreement, regardless of any investigation or assessment made by CRS or by another third party on its behalf prior to the execution and delivery of this Agreement or notwithstanding that CRS may have had notice or knowledge of any fact or incorrect representation or warranty at any time during the Implementation Period, and shall continue in full force and effect until the end of such Implementation Period. Sections 2.1 to 2.4, 3.1, 3.3(3), 3.4 to 3.6,[ 4.2(4),][113] 4.3(2), 5.2, 6.2(1), 6.4(2), 6.5, 6.6, 7.1, 7.5, 7.6, 10.3, 10.4 and Articles 11 and 12 of these Standard Terms and Conditions, the requirement to submit reports contained in Annex B and any other provisions of this Agreement, and any modification thereto, that are by their nature intended to survive the expiration or termination of the Agreement shall survive the expiry of the Implementation Period or early termination of this Agreement. The expiry of the Implementation Period or any early termination of this Agreement, for whatever reason, shall not affect any rights or obligations accrued or subsisting to either Party prior to such expiry or early termination. 12.10 Notices. Any notice under this Agreement given by one Party to the other Party (the “Notice”) shall be made in writing and delivered personally or by certified or registered mail (postage prepaid), by international courier, by fax, or by electronic messaging system to the relevant address or number provided in the Cover Letter or to such other address(es) or number(s) as any Party may designate by written notice to the other Party in accordance with this Section. Any Notice shall be deemed to have been duly given (a) when delivery to the receiving Party is complete if delivered in person or via international courier, (b) upon receipt if delivered by registered or certified mail, postage prepaid, (c) upon confirmation of successful transmission if sent by facsimile and (d) when successfully sent if effected through electronically messaging system, provided that it is followed by transmittal of the original of such Notice via international courier or by registered or certified mail, postage prepaid. Furthermore, the Sub-recipient shall send a copy of any notice provided under Article 12.7 by certified or registered airmail, postage prepaid, or internationally recognized air courier to: General Counsel Office of General Counsel Catholic Relief Services 228 West Lexington Street Baltimore, MD 21201 U.S.A. 12.11 Counterparts; Delivery through Facsimile or Electronic Messaging System. This Agreement may be executed in one or more identical counterparts, all of which shall constitute one and the same agreement as if the Parties had signed the same document. This Agreement may also be signed and delivered by facsimile transmission or by electronic messaging system, and such signature and delivery shall have the same force and effect as an original document with original signatures. 12.12 Entire Agreement. This Agreement constitutes the entire agreement between the Parties and sets out all the conditions, understandings and agreements between the Parties pertaining to the subject matter of this Agreement and supersedes all prior agreements, understandings, negotiations and discussions, whether oral or written. There are no conditions, understandings or other agreements, oral or written, express, implied or collateral between the Parties in connection with the subject matter of this Agreement except as specifically set forth in this Agreement. 12.13 Language. [This Agreement has been made in the English language and only this English language version of this Agreement is binding. Any translation of this Agreement into another language, regardless of the source of such translation, is solely for convenience of the Parties. In the event of any discrepancy between this Agreement and any such convenience translation, this English language version shall control.][114] [Except for the Limited Cash Policy, this Agreement has been made in the English language and only this English language version of this Agreement is binding. Any translation of this Agreement into another language, regardless of the source of such translation, is solely for convenience of the Parties. In the event of any discrepancy between this Agreement and any such convenience translation, this English language version shall control. The Limited Cash Policy contained in Annex C have been prepared in the French language and only the French language version of the Limited Cash Policy is binding.][115]12.14 Publicity. All public announcements or media contact relating to the Program or this Agreement by the Sub-recipient, including, but not limited to, Internet publicity and conference presentations and attendance, shall be pre-approved by CRS in writing. The Sub-recipient shall make such efforts as are feasible and practical to notify CRS prior to responding to unsolicited media inquiries, or, if such notice is not feasible or practical, notify CRS of any inquiry immediately thereafter. 12.15 Non-Solicitation. During the Implementation Period, the Sub-recipient shall not directly solicit, hire or endeavor to entice away from CRS any person who is employed or engaged by CRS in any managerial, technical, professional or advisory capacity. Nothing in this paragraph is intended to prohibit any conduct required by law. 12.16 Safeguarding. CRS’ Safeguarding Policy is available at https://bit.ly/crs-safeguarding-policy. The Sub-recipient must adopt, and comply with, the same or an equivalent safeguarding policy. In addition to complying with any Donor or CRS required reporting, the Sub-recipient must immediately report to CRS via http://bit.ly/crshotline or the CRS signatory of this Agreement any credible (A) allegations involving (i) trafficking of persons, (ii) abuse or (iii) exploitation that relate to programming or staff funded by CRS and (B) allegations that are not directly related to programming or staff funded by CRS, but could be reasonably expected to impact the relationship between the Sub-recipient and CRS or the reputation of the Sub-recipient or CRS. Following the reporting of an alleged safeguarding violation, the Sub-recipient will fully cooperate with CRS to undertake any investigative or corrective actions CRS deems appropriate. Further, the Sub-recipient must comply with the requirements set out within CRS’ Partner Safeguarding Policy and Procedure, available at https://www.crs.org/sites/default/files/2025-04/partner_safeguarding_policy_procedures_standards.pdf. Specifically, the Sub-recipient will fully cooperate with a sub-recipient safeguarding assessment, commit to addressing any gaps identified by CRS within the period specified by CRS and fully cooperate with the monitoring visits described in the CRS Partner Safeguarding Policy and Procedure. Failure to comply with this provision may result in termination of this Agreement without penalty to CRS. 12.17 Sanctions. In the course of implementing its obligations under this Agreement, the Sub-recipient shall not employ, engage in transactions with or provide support or resources to any individual or organization that is or is 50% or more owned by one or more individuals or organizations that are: (i) on the Specially Designated Nationals and Blocked Persons List (the “SDN List”) maintained by the U.S. Treasury Department's Office of Foreign Assets Control (“OFAC”), (ii) located, organized or resident in a country or territory that is the subject of OFAC comprehensive economic sanctions, including, without limitation, Cuba, Iran, North Korea, Syria and the Crimea, Luhansk or Donetsk Regions of Ukraine, or (iii) otherwise subject to comprehensive sanctions administered by OFAC, the United Nations, HM Treasury, the European Union, Switzerland or any other relevant sanctions authority, unless doing so would be otherwise permitted by a specific or general license provided by OFAC and other relevant authorities. In addition, in the course of implementing its obligations under this Agreement, the Sub-recipient agrees to comply with any applicable export and reexport control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce.Instructions: If the Sub-recipient will co-locate in CRS’ facilities or use CRS’ vehicles or other infrastructure, insert the following paragraphs: 12.18 Operating Infrastructure.
  1. The Sub-recipient does not have an office, vehicles or other operating infrastructure in [INSERT COUNTRY NAME]. To reduce the significant expense involved in the Sub-recipient’s creating an operating infrastructure in [INSERT COUNTRY NAME] to implement the Program, the Sub-recipient has requested that CRS make [INSERT AS APPLICABLE: office space, vehicle fleet and other infrastructure] (collectively, the “Operating Infrastructure”) available. CRS shares the Sub-recipient’s goal of reducing overhead expenses to facilitate greater efficiency in programmatic implementation and, as a result, agrees to make the Operating Infrastructure available to the Sub-recipient.
  2. However, the Sub-recipient understands and acknowledges that CRS does not provide the Operating Infrastructure in the ordinary course of its business. As a result, CRS does not accept any liability related to the Operating Infrastructure and hereby disclaims all liabilities and any express or implied warranties related to the Operating Infrastructure. The Sub-recipient understands these limitations and agrees that CRS will not be held liable for any claims in any way connected to the Operating Infrastructure.
  3. CRS does not include the Sub-recipient or its employees, sub-recipients or contractors in CRS’ insurance coverage. Section 6.4(1) of this Agreement requires the Sub-recipient to procure necessary insurance. The Sub-recipient agrees that insurance related to the Operating Infrastructure is necessary under this Agreement and further agrees to procure such insurance coverage.
  4. The Sub-recipient assumes all liability for all loss, damage, cost and expense arising out of or in any way connected with the Operating Infrastructure. The Sub-recipient further agrees to defend, indemnify and hold harmless CRS and its respective officers, agents, contractors, directors and employees from all loss, claims, liabilities, suits, actions, proceedings, damages, cost, expense (including charges, disbursements and fees of counsel) and obligations of any kind that may be incurred by CRS or asserted against CRS, by or on behalf of any person on account of, or resulting from, arising out of or in any way connected with the Operating Infrastructure (including, but not limited to, the claims of the Sub-recipient and the Sub-recipient’s employees and their heirs).
Bid / ToR/RFQ/RFP/EOI
Monrovia
Catholic Relief Services
2 days ago
Kvinna till Kvinna Liberia

Planning, monitoring, evaluation and Learning- officer.

 

Planning, monitoring, evaluation and Learning- officer, Liberia (part time- 50%)

Together with our partners in Liberia, Kvinna till Kvinna work for women’s political and economic rights, promoting respect for sexual and reproductive health and rights and supporting conflict resolution. Kvinna till Kvinna has recently expanded its project- and donor portfolio in Liberia and is therefore looking to recruit a PMEL-officer to be based in Monrovia. Deadline for applying: 2 March 2026The Kvinna till Kvinna Foundation has defended women’s rights since 1993. For every woman’s right to be safe and to be heard. Today we are one of the world’s leading women’s rights organisations, working directly in areas affected by war and conflict to strengthen women’s influence and power. We work closely together with over 150 local partner organisations across 20 countries to end violence against women, reach lasting peace and close the gender gap once and for all. The future is equal. And together, we are change.About the jobKvinna till Kvinna has supported women’s rights in Liberia since 2009 with an office in Monrovia since 2011. The PMEL-officer plays a significant part in the development, delivery and follow-up of Kvinna till Kvinna’s programme and project in Liberia. As PMEL-officer you are responsible for the planning, monitoring, evaluation and learning of programmes and projects in Liberia including collecting, analysing and documenting results at output and outcome levels. You will continue developing, adapting and utilising PMEL systems that are based on Kvinna till Kvinna programmatic approaches and aligned with contractual results frameworks and institutional donor reporting requirements. The position also ensures the systematic tracking of indicators, maintenance of monitoring frameworks, logframes and data quality assurance and lead on translating results from programmes/individual partner organisations into internal and external communication including contributions to narrative reporting and learning products. Furthermore, the PMEL-officer will utilise the results and learning to support programme development including in proposal writing and programme design. Key tasks include:
  • Lead the development of M&E frameworks.
  • Be responsible for setting up and implementing monitoring and evaluation systems including results, tools, and indicators align with contractual outputs and outcomes with support from the Regional Programme Officer and in collaboration with relevant programme and communication staff to monitor the action progress and developing and implementing risk mitigation.
  • Design and implement baseline studies including development of methodologies, tools, data collection, oversight, analysis and reporting.
  • Prepare timely and accurate M&E reports for internal and external audiences in accordance with donor requirements.
  • Lead the Kvinna till Kvinna Liberia team to continue building simple project level PMEL systems for all Liberia projects that consolidate results from both Kvinna till Kvinna activities and activities of our partners.
  • Together with the Regional Programme Officer, providing capacity building as needed for programme staff in understanding PMEL methodologies and best practices for gathering quantitative and qualitative data.
  • Develop and coordinate country results against Kvinna till Kvinna’s organisation’s strategic priorities/ global indicators.
  • Analyse reports and evaluations to understand broader impact, contribution to outcomes and lessons learned.
Support to partners
  • Oversee partners Programme Monitoring and Evaluation plans and tools used to measure programme results by ensuring alignment with agreed results framework and partnership agreements.
  • Develop and implement trainings for the partner organisations related to monitoring, evaluation and reporting to strengthen their PMEL knowledge, systems and routines.
  • Assist the Country director and Programme Manager in reporting to donors and Kvinna till Kvinna head office, the key achievements from their partner organisations.

About you

You are a structured and collaborative PMEL professional with solid experience in EU-funded projects and partnership-based programming. You bring strong technical expertise and an organised approach to managing results and learning. Comfortable working in complex, multi-stakeholder environments, you combine rigour with a feminist, rights-based perspective. You are committed to strengthening civil society partners and supporting them to generate meaningful, lasting change.

Required skills and experiences

  • Minimum of 5 years’ professional experience in programme management
  • Experience with EU PMEL systems and reporting.
  • A minimum of 3 years of experience in results-based management and results frameworks implementation.
  • Proven experience working with civil society organisations, particularly women’s rights organisations, in post-conflict or low-resource settings.
  • Demonstrated understanding of feminist, rights-based approaches to PMEL.
  • Bachelor’s degree in social sciences or other relevant degrees.
  • Strong facilitation, coaching, and capacity-building skills
  • Strong analytical and report-writing skills with the ability to synthesize quantitative and qualitative data into clear findings and lessons.
  • Excellent written and verbal communication skills in English; knowledge of local Liberian languages is an asset.
  • Experience in budgeting activities and financial follow-up.
  • Competent in computer knowledge including the following applications: Microsoft Office Suites, (including Excel, Word, PowerPoint, Outlook, Teams and SharePoint) with strong excel skills for tracking and analysis.
Desired:
  • Experience working with international institutional donors such as Sida, the European Union, or other bilateral and multilateral institutions.
  • Experience working in peacebuilding,
  • governance or rights-based programming contexts
  • Demonstrated belief in and commitment to women’s human rights, gender equality, and inclusive civil society development.
  • Understanding knowledge of international, national, county-based policies and commitments as it pertains to gender equality by the Government of Liberia.

What we offer

You will join a more than 120 dedicated colleagues at Kvinna till Kvinna, working together for women’s rights in over 20 conflict-affected countries. As part of this global team, you will be based in our Monrovia office, with regular online collaboration across offices and regions. Occasional travel within Liberia and internationally may also be part of the role, giving you the opportunity to connect directly with partners and peers. Kvinna till Kvinna is a value-driven organisation with a strong commitment to equality, diversity and inclusion. We believe in creating a supportive and respectful workplace where everyone can thrive, contribute their perspectives, and feel part of a shared mission.

Terms & conditions

This position is offered on a local Liberian contract in line with the Decent Work Act of Liberia. Candidates must have the legal right to reside and work in Monrovia. The position is part-time, one year with the possibility of extension depending on funding, and includes a probationary period. The start date is no later March 23rd 2026. We offer a standard working week. Staff are entitled to 25 working days of annual leave, plus all national public holidays, as well as paid sick leave, parental leave, and other leave entitlements. Employees also receive a wellness allowance. Kvinna till Kvinna provides pension and insurance coverage, including health insurance for employees and dependents, accident and travel insurance, and contributions to the national social security and pension scheme (NASSCORP). Salaries are paid in USD and reviewed annually.

Application

We look forward to receiving your application in English, submitted exclusively through our online recruitment portal in this link.   As part of the process, you will be asked to respond to a set of questions in English, in addition to uploading your CV. The deadline for applications is 2 March, 2026QuestionsIf you have any questions regarding the position, please contact Regional Director malin.brenk@kvinnatillkvinna.se but please note that applications should NOT be sent to this email. For information on the recruitment process, please contact our HR unit HR@kvinnatillkvinna.se.
Full Time
Monrovia
Kvinna till Kvinna Liberia
2 days ago
The Forum for African Women Educationalists (FAWE)

Request for Expression of Interest to Conduct External Audit at FORUM FOR AFRICAN WOMEN EDUCATIONLISTS (FAWE)

  The Forum for African Women Educationalists (FAWE) Liberia Chapter was founded under the Laws of the Republic of Liberia through an Article of Incorporation on December 15, 1998 with the vision of ensuring that all girls can go to school and harmful socio-cultural practices are limited for them to achieve their full potentials in society. FAWE Liberia is a registered organization in Liberia, working to promote the education of women and the girl child.   FAWE Liberia is one of the thirty-four (34) National Chapters of FAWE Africa with its mandate to work in Liberia and close the gender gap in education and contribute towards the achievement of the Education For All (EFA) goals.The Forum of African Women Educationalist (FAWE) is partnering with the MasterCard Foundation and presently implementing the “Second Chance Pathways for Increased Access to Tertiary Education for Marginalized Young Women and Men” Project. FAWE is seeking a qualified, reputable, and experienced external audit firm to conduct financial statements audits for the period January 1, 2025, to December 31, 2025. We would be very glad to receive an audit proposal from your audit institution on or before February 25, 2026, to conduct the audit at our Head Office. All interested audit institutions are to submit their interest for consideration to recruitment@faweliberia.org and Cc: cblamoh@faweliberia.org or deliver a hard copy to the office of FAWE.  Hon. Millias Z. SheriffExecutive Director FAWE LiberiaEmail address: msheriff@faweliberia.org/smilliaszarino@gmail.com Contact #: +231 776-968-243  Terms of Reference (TOR) for the External AuditorObjective of the Audit:
  1. The objective of the audit of FAWE Liberia financial statements is to enable the auditors to express an independent professional opinion on the financial position of FAWE Liberia and to ensure that the funds utilized to Program/Project activities have been used for their intended purposes.
  2. The books of accounts of FAWE Liberia provide the basis for preparation of the FAWE Liberia Financial Statements. Proper books of accounts as required by law have been maintained by FAWE Liberia and also maintain adequate internal controls and supporting documentation for the transactions.
  3. To also conduct a comprehensive review of HR recruitment process at the selected base, covering one-year period. The audit will assess whether these processes align with FAWE Liberia recruitment policies and organizational standards, ensuring consistent application of principles such as fairness, transparency, and equity.
  1. To evaluate the effectiveness, efficiency, and compliance of all Program management with the established policies, donor regulations, and project plans.
Scope of the Audit
  1. The audit will be carried out in accordance with the International Auditing Standards and will include tests and verification procedures as the auditors deem necessary Terms of Reference (TOR) for the External Auditors
  2. Verify all funds have been used in accordance with the established rules and regulations of FAWE Liberia and only for the purposes for which the funds were provided.
  3. Goods, works and services financed have been procured in accordance with the FAWE Liberia established rules and procedures.
  4. Appropriate supporting documents, records and books of accounts relating to all activities have been kept. Clear linkages should exist between the books of accounts and the financial statements presented to.
  5. The financial statements have been prepared by FAWE Liberia management in accordance with applicable accounting standards and give a true and fair view of the financial position of FAWE Liberia and of its receipts and expenditures for the period ended on that date.
  6. Comprehensive assessment of the adequacy and effectiveness of the accounting and overall internal control system to monitor expenditures and other financial transactions.
  7. Express an opinion as to reasonableness of the financial statements in all material respects.
  8. Include in their reports opinion on compliance with procedures designed to provide reasonable assurance of detecting misstatements due to errors or fraud that are material in the financial statements.
  9. Conduct entry and exit meeting with the Executive Director of FAWE Liberia.
Scope of the HR Audit ProcessThe audit will cover the following areas:
  1. Recruitment Application Process:
Evaluate the documented recruitment application process, ensuring it is properly authorized and shared within the Country Office. Assess the implementation and adherence to the process. Review the confidentiality maintained at each key stage. Audit the completeness and accuracy of recruitment documentation, including decision-making records and candidate communications.
  1. Recruitment Request Process (Need Identification):
Verify adherence to the recruitment request procedure, including authorization. Assess the clarity of job requirements, including roles, responsibilities, and candidate profiles (educational background, technical skills, interpersonal skills, work experience). Ensure that these requirements are documented and shared with the HR department for candidate review and selection.
  1. Vacancy Advertisement: Confirm compliance with the advertisement procedure. Evaluate the methods and channels used for job vacancy advertisements to ensure they reach a diverse and qualified candidate pool. Review whether job postings clearly outline the qualifications, experience, and responsibilities required etc.
Scope of the Programs Audit processThe audit covers the following:
  1. Review of Program planning (Work Plan)
  2. Implementation processes
  3. Financial management,
  4. Program reporting,
  5. Procurement, and
  6. Adherence to performance indicators.
In addition to the audit report, the auditors will prepare a Management Letter on the following:
  1. Give comments and observations on the accounting records, procedures, systems and controls that were examined during the course of the audit.
  2. Identify specific deficiencies and areas of weakness in systems and controls and make recommendations for improvement.
  3. Report on the implementation status of recommendations pertaining to previous period audit reports.
  4. Communicate matters that have come to their attention during the audit which might have a significant impact on the sustainability of the organization.
  5. Bring to the Executive Director’s attention any other matters that the auditors consider pertinent.
Audit Duration: The audit work shall be completed within one month from the date of commencement of the audit.Deliverables:
  1. The Auditors on completion of the audit work will submit 5 (five) original copies of the Audit Report appended to the Financial Statements along with the reports to the attention of the Executive Director.
  2. Management letter in accordance with the scope of work described here before.
       
Bid / ToR/RFQ/RFP/EOI
Monrovia
The Forum for African Women Educationalists (FAWE)
3 days ago
ELILI Social Microfinance

Financial officer (Liberian Nationals preferred)

PRESENTATION Entrepreneurs du Monde (EdM) supports the economic integration of families in very precarious situations and facilitatestheir accessto essential goods and services. Thus, these families gain autonomy and improve their living conditions. To achieve its mission, EdM promotes the emergence of sustainable local organizationsthrough 4 areas of activity: social microfinance, accessto energy, agro-entrepreneurship, and professional integration and support for entrepreneurs. For more information: www.entrepreneursdumonde.org To improve food security and climate resilience in landlocked areas of Liberia, Entrepreneurs du Monde is opening a social microfinance institution using the developed and deployed methodology in 8 countries, covering 152,592 people, 87% of them women.ABOUT THE POSITION Under the supervision of the General Manager, the financial officer entails responsibility for financial, accounting and administrative management.Tasks and responsibilities Accounting & Finance
  1. Encode every head office expense in the MIS
  2. Oversight of daily/monthly/yearly reconciliation of the MIS and accounting documents (e.g. bank
statements, cash transfer forms, checkbook records)
  1. Perform weekly checks on the daily cash collection - depositsmade in the banks and encoding made
in the MIS
  1. Ensure the correctness of the accounts encoded in the MIS - the general ledger and account ledger
details
  1. Responsible for checking the accounting reports generated by the system
  2. Checking of all books of accounts to ensure accuracy and reliability
  3. Perform bank reconciliations on a weekly and monthly basis
  4. Check andmonitor fixed assetsregisterfor all equipment and assetsin the head office and the branches
  5. Preparation of Financial Reports
  6. Check, approve and consolidate monthly financial reports (Balance Sheet and Income Statements)
submitted by the branches
  • Prepare and submit the monthly organizational Financial Reports to include:
  • Balance Sheet
  • Income Statement
  • Variance Analysis Report
  • Cash/Bank Book Report
  • Consolidated Trial Balance
  • ConsolidatedGeneral Ledger
  • Prepare and submit year end organizational Financial Reports after allreconciliations have
been done2. Assist External Auditorsin the annual audit of accounts
  1. Prepare Financial Reports for donors and other external stakeholders as and whenrequired
Treasury
  1. Budget and Fund-sourcing
  2. Assist the General manager in the preparation of the annual budget and midyearreviews
  3. Assistthe General manager in the processing and documentation for fund sourcing
  4. Propose corrective or cost-reduction measures when necessary
  5. Fund management
  6. Initiate all bank transactions (the approval is under GM responsibility)
  7. Approve branches daily disbursements
  8. Monitor the cash flow, prepare the weekly cash position and recommend fund transfers/requests
as may be necessary
  1. Check all cash and disbursements
  2. Ensure that expenditures are forecasted within the budget and respect the purchase procedure before
initiating the payment
  1. Analyze cost effectiveness of planned and actual expenditures
  2. Check and monitor the petty cash/working fund disbursements in the HO andbranches
  3. Prepare the Cash Flow Forecast every month for GM approval
Payroll
  1. Payroll Checking
  2. Ensure the accuracy and timely processing and payment of Payroll items (salaries, NASSCORP, LRA)
  3. Monitor staff loans or other benefits
  4. Ensure the inscription to the medical insurance
Other
  1. Provide technical assistance and guidance to branch assistants, cover for branch assistants during their
absence
  1. Develop and/or updatesthe existing accounting manual and otherinternal mechanism
  2. Carry out any other compatible tasks assigned by your line manager
PROFILE: Priority will be given to Nationals. Education: Graduate of Accountancy, post graduate accounting qualification desiredLanguage: Fluent/Proficient in English, Kolokwa and Kpele (other local languages are a plus).Professional experience: At least three years ofrelevant experience in a finance/admin function in the field at an appropriate level, with sound understanding of working in Non-Governmental Organizations(NGOs).
  • Strong background in administration, operationsmanagement,risk management, internal auditing
and financial management
  • Proven ability to provide support, guidance and training to financial and non-financial staff and
peers
  • Communication and reporting skills, both verbally and in writing
  • Ability to work to deadlines with good prioritization and time management skills
  • Ability to work in a cross-cultural and complex environment
  • Experience in multi-currency accounting desired
  • Willingness to conduct field work as may be required
  • Commitment to uphold EdM’s Vision, Mission, Core Values, goals, policies
Desirable qualities: -Experience in grant financial reporting -Experience working with multicultural and multidisciplinary teamsCONDITIONS: - Status: indefinite contract (local employment contract). - Post based in Gbarnga with regular tripsto the provinces and potentially in the sub-region. - Start date: ASAP. - Gross monthly salary: 750 USD - Interviews and tests will be organised in Gbarnga and online. Travel expenses related to recruitment are not covered by Entrepreneurs du Monde. To apply click on the link below: Financial officer - Entrepreneurs du Monde | Our offers Application submission deadline: 27th of February
Full Time
Bong
ELILI Social Microfinance
5 days ago
Mercy Corps

Communication Consultant – Liberia

Background With funding from the Swedish Embassy, Mercy Corps Launched the PROSPECTS IV programme with the goal to increase incomes, job quality, and job security for urban female and male youth. The program kick-off Pilot Phase implementation in two defined urban areas – Monrovia (Montserrado County) and Ganta (Nimba County) – through Partnership with key actors in the sectors of Poultry, FMCG (Fast Moving Consumer Goods), Tech, and Informal Norms and potential expansion to secondary locations and counties contingent on the results of Pilot Phase activities. In total, the programme is planned to last about four years with a budget of about 5.5m USD – and aims to directly benefit 16,400 young people through the course of implementation. One of the first Market Systems Development (MSD) programs in Liberia, PROSPECTS IV will focus on urban youth employment, based on the following Theory of Change:Purpose of Consultancy Communication plays a vital role in the visibility of our work and ensuring we account to stakeholders appropriately, this consultancy seeks to: 1. facilitate open, transparent, timely, and effective exchange of information; 2. aid in the accomplishment of our program objectives; 3. be an effective means of demonstrating the success of our work; 4. outline communication approaches and channels that will be used to support the work we do. 5. Identify key communication tools, including new ways to communicate more effectively both internally and externally. And facilitates comprehensive communication approaches around our focus and thematic areas and increases outreach to our target audiences. The consultant is responsible for writing and publishing articles on PROSPECTS-IV events/activities on multi-media outlets, set-up a communication database, and coordinating communication and media (set-up a visibility Plan from Feb -April.26, set-up radio programs)Objectives, activities, and deliverables:
  1. Drafting Articles for Event
The consultant will attend major events/activities and capture keys learnings to be used in Articles and publishedActivities:
  1. Attend major Events/Activities
  2. Capture learning from Past events and post on different Mercy corps Media handouts
  3. Capture learning and draft articles for past and present events
  4. Finalize Draft Articles and Published on Media Outlets
  5. Support on Prospects (1-4) Video documentary and Story of change Development
  6. Support on Prospects-IV close out events planning
Deliverables:
  1. Captures Learning from Varoius event and share on different media outlets/handout
  2. Draft Articles and published on different media outlets
  3. Develop articles from pass events and publish
  4. Provide guidance and work with consultant on development of Video and story of change
  5. Support on hiring of media outlets and distributions of invites for events and activities
  1. Coordination of Communication and Media
The consultant will work closely with the project team to prepare a communication workplan Feb- April 2026Activities:
  1. Together with the project Team, Finalized and shared a clear Visibility Plan
  2. Identify stakeholder for radio program and finalized plan to hosting of events
  3. Plan comms for key activities, Attend and capture photos for Media outlets update.
Deliverables:
  1. Visibility Plan finalized Shared.
  2. Radio Stakeholder identified for Prospects-IV and radio program kick-off
  3. Plan Comms Activities and attend, capture and update media
  4. Set up Communication Database for Prospects-IV
The consultant will draft a finalize a detail Communication Database for ProspectsDeliverables:
  1. Communication database finalized and shared
Timeline Below is a list of consultant activities with estimated days of effort and timelines. The Consultancy will last for 3-month period. Start date is on Feb 2026.
ActivitiesLOELocationDeliverables
Activity 01: Attending Events & sharing update 1. Thought leadership learning event for Micro-Enterprise and Informal's Sector 2. Thought Leadership Events for Digital Finance, market Facility Fund, and Informal Norms Exposure Visit2 days         2daysMonrovia         Monrovia1. 20 e-copies of HR still photo, 1 editorial/news article, Publication of editorial/news article in two major online new papers 2. 20 e-copies of HR still photo, 1 editorial/news article, Publication of editorial/news article in two major online new papers
3. Thought Leadership events for Public Private Sector Dialogue (pieces on Poultry, Opportunities in Job tech and State of Entrepreneurship learning supporting import substitution2 daysMonrovia20 e-copies of HR still photo, 1 editorial/news article, Publication of editorial/news article in two major online new papers
1. Publication of thought leadership pieces in various media outlets a. Published 1- Financing for AVC Development, Opportunities in Job tech[1]Creating Youth Employment, Youth Profiling, Microenterprises and Informal normsa. Publish 10 thought leadership pieces published online, newspapers and Media outlet's
b. Published 2 Digital Finance, Poultry, Market Facility Fund, State of Entrepreneurship and SOCc. Publish 10 thought leadership pieces published online,
Developing short post stories for Past Event: 1. Global Entrepreneurship Week 2. International Youth Day3. SIDA –Donor Visit to project Communities4. Momo Hackathon Launch5daysMonrovia4 Short stories developed for media post
Mercy Corps Responsibilities
  • Provide Communication materials & support where needed
  • Organize transportation to events/Activities Location
Cost of the Consultancy: The Communication Consultant shall be paid a service fee of 1,500 USD taxable under the Law of the Republic of Liberia. For entire consultancy  
Mercy Corps
5 days ago
Catholic Relief Services

REQUEST FOR PROPOSAL: Design, Development, Deployment, and Maintenance of an Enhanced Electronic Community-Based Information System in Liberia (eCBIS).

REQUEST FOR PROPOSAL

N°2005394

Design, Development, Deployment, and Maintenance of an Enhanced Electronic Community-Based Information System in Liberia (eCBIS).

Issuing OrganizationCatholic Relief Services Liberia
DonorGlobal Fund
ProjectGC7: Scaling up Malaria Prevention, Treatment, and Control Interventions in Liberia for Sustained Impact
Budget Code1.052
Issue DateJanuary 20, 2026
Pre-Bid MeetingJanuary 28, 2026
Request for Clarification DeadlineFebruary 3, 2026
Submission DeadlineFebruary 17, 2026
Contact Emailliberiarfq@crs.org
Type of AgreementService Contract
January 2026Table of ContentsSection I. General Information. 4
  1. Project Background. 4
  2. Purpose of the RFP. 4
Section II. Instructions to Bidders (ITB) 6
  1. Format of Submission. 6
  2. Method of Submission. 6
  3. Deadline for Submission. 7
  4. Price Submission. 7
  5. Clarification Request 7
  6. Validity Period. 8
  7. Code of Conduct 8
  8. Amendment and Bid Modification Procedures. 8
  9. Negotiations. 8
  10. Award of Contract 9
  11. Rejection of award. 9
  12. Confidentiality and Data Ownership. 9
  13. Confidentiality Obligations. 9
  14. Data Ownership and Custodianship. 9
  15. Data Protection and Security. 9
  16. Return or Destruction of Data. 10
  17. Intellectual Property Rights. 10
  18. Use of Third-Party Platforms or Systems. 10
  19. Gender, Respect, Equity, Diversity, and Inclusion at CRS. 10
  20. Place of Performance. 10
  21. Material vs Non-material Deviations Errors and Clarification. 10
  22. Modification or Withdrawal of RFP. 11
  23. Consequences of Falsification or Misrepresentation. 11
  24. Confidentiality and Data Privacy. 11
  25. Debriefing of Unsuccessful Bidders. 11
  26. Complaints and Appeals. 12
Section III. Eligibility and Minimum Qualification Requirements (MQR) 12
  1. General Requirements. 12
  2. Performance Security – Guarantee. 12
  3. Advance Payment Terms. 12
  4. Withholding Tax. 12
  5. Goods Service Tax. 13
  6. Joint Venture Participation Restriction. 13
  7. Statutory Compliance. 13
  8. Eligibility & Minimum Qualification Criteria. 13
Section IV. Evaluation Criteria. 16
  1. Administrative Evaluation. 16
  2. Contents of Envelope No. 1 / Zip File 1: Eligibility & Minimum Qualification Requirements. 16
  3. Submission Format for Eligibility & Minimum Qualification Requirements (MQR) 16
  4. Technical Evaluation. 16
  5. Contents of Envelope No. 2 / Zip File 2: Technical Proposal 18
  6. Submission Format for Technical Proposal 18
  7. Financial Evaluation. 18
  8. Conversation Rate. 19
  9. Contents of Envelope No. 3 / Zip File 3: Financial Proposal 19
  10. Submission Format for Financial Proposal 19
Section V. Post-Qualification Actions. 19
  1. Bid Clarification. 20
Section VI. Scope of Work. 20
  1. Scope of Works. 20
  2. System Requirements. 21
  3. Design and Architecture Principles Summary. 24
  4. Activities, Deliverables, and Timelines. 25
  5. Key Stakeholders and Roles. 28
  6. Expected Outcomes. 28
  7. Duration. 28
  8. Methodology. 28
  9. Reporting. 28
  10. Documentary Evidence of Capacity and Past Performance. 28
  11. Quality Assurance Approach. 28
  12. Qualification of the Vendor/Implementing Partner 29
  13. Payment Schedule. 29
Section VII. Bid Forms. 30Section VIII. ANNEXES. 34

Section I. General Information

1. Project Background

The Government of Liberia (GoL), through the Ministry of Health (MoH), is implementing the National Community Health Program (NCHP) to strengthen primary healthcare delivery through Community Health Workers (CHWs) (Community Health Assistants (CHAs), Community Health Promoters (CHPs) and Community Health Services Supervisors (CHSSs)), ensuring equitable access to essential health and nutrition services nationwide. With technical support from Catholic Relief Services (CRS) and funding from the Global Fund, the MoH seeks to re-design and deploy an enhanced Electronic Community-Based Information System (eCBIS) to improve community-level service delivery, data management, and the timely availability of health commodities. Building on the experiences, and lessons learned from the initial eCBIS development and pilot, this next development will deliver a fit-for-purpose eCBIS, featuring improved data collection, processing, and management functionalities, alongside seamless integration with existing MoH digital platforms such as DHIS2 and other digital health systems such as eLMIS and mSupply. This enhanced interoperability will strengthen data collection, reporting, quality, case, and health commodity management, enabling timely, data-driven decision-making and improving performance monitoring and accountability across the health system. Currently, community health data are largely collected through paper-based tools, leading to delays, incomplete reporting, and limited accountability, for numerous interventions offered at the community level and health commodities used. To address these challenges, CRS is supporting the MoH to engage a qualified service provider to develop, deploy, and provide maintenance support for the eCBIS, ensuring real-time data capture, transmission, and utilization with full visibility and accountability of health commodities across all levels of the health system. This initiative aligns with Liberia’s National Community Health Policy, Strategy, Digital Health Roadmap, and Supply Chain Master Plan, contributing to a unified national digital health ecosystem that enhances service delivery, operational efficiency, and overall program performance.

2. Purpose of the RFP

The purpose of this assignment is to design, develop, pilot, and scale an interoperable Electronic Community-Based Health Information System (eCBIS) that enables digital data collection, management, and analysis at the community level, enhances linkages between community and facility services, and provides real-time visibility of key health indicators for decision-making at all levels of the health system.

a. Overall Objective

To develop a sustainable, interoperable, and user-friendly eCBIS that enhances community-level health service delivery, supervision, and reporting, in full alignment with Liberia’s MoH Health Information Systems and data standards.

b. Specific Objectives

  • Digitize community-level data collection and reporting by developing electronic tools for CHAs and CHSSs to replace paper-based systems.
  • Strengthen data integration between community and facility levels by linking eCBIS with facility-based reporting systems for seamless information flow
  • Build capacity of CHAs, CHSSs, and health managers on eCBIS use, maintenance, and data-driven decision-making.
  • Ensure timely, accurate, and standardized reporting of community health data in accordance with Liberia’s MoH Health Information Systems and national data standards.
  • Enhance service quality and efficiency by using eCBIS data to identify bottlenecks and improve community-based health service delivery
  • Increase data visibility and early warning mechanisms to monitor stock levels and prevent stockouts or expiries of essential community-level medicines.
  • Ensure system interoperability by integrating eCBIS with DHIS2, eLMIS, mSupply, and other national digital health platforms.

c. Pre-Bid Meeting

A Pre-Bid Meeting will be held online on January 28, 2026 at 9:00 am to 12:00 pm GMT. All interested Bidders are encouraged to attend. To receive the meeting link, Bidders MUST register their interest by emailing liberiarfq@crs.org no later than 2 days before the pre-bid meeting. Attending the pre-bid meeting is highly recommended. Bidder MUST review the RFP prior to the pre-bid meeting.

d. Registration Requirement

All interested bidders MUST register their intent to participate in this procurement process by submitting the following information to liberiarfq@crs.org no later than February 17, 2026 at 4:00 pm GMT:
  • Company Name
  • Contact Person
  • Position/Title
  • Email Address
  • Telephone Number

e. Registration Process

Send an email to liberiarfq@crs.org with the subject line: “Registration for RFP No. 2005394”. Attach or include the information (from Section I. Registration Requirement) in the body of the email.

f. Importance of Registration

  • Only registered bidders will receive official communications, including complete bid documents, amendments, clarifications, and addenda to the RFP.
  • CRS will not be responsible for any failure by a bidder to receive such communications if the bidder has not registered.
  • Registration is mandatory for participation in the pre-bid meeting and for access to any restricted annexes or documents. Failure to register means the Bidders is responsible for not receiving restricted annexes, documents or clarifications.

Section II. Instructions to Bidders (ITB)

3. Format of Submission

g. Local Bidders

Local Bidders must submit their proposals in three separate sealed envelopes, enclosed in an outer sealed envelope (where each envelope must be marked with bidder’s name and contact information) clearly labeled with the RFP reference number and subject line:
  • Envelope No. 1: RFP No: 2005394 Eligibility & Minimum Qualification Requirements
  • Envelope No. 2: RFP No: 2005394 Technical Proposal
  • Envelope No. 3: RFP No: 2005394 Financial Proposal

h. International Bidders

To ensure proper evaluation, International Bidders must submit three separate ZIP files corresponding to:
  • ZIP File 1: 2005394 Eligibility & Minimum Qualification Requirements_CompanyName
  • ZIP File 2: 2005394 Technical Proposal_CompanyName
  • ZIP File 3: 2005394 Financial Proposal_CompanyName
Note: Attachment should not be more than 20 megabytes (20 MB). Alternatively, bidders may provide a secure link to an online location (e.g., cloud storage or file-sharing platform) where their application documents can be accessed and downloaded, ensuring the link remains active and accessible to the evaluation committee throughout the evaluation period.

4. Method of Submission

i. Local Bidders

Local Bidders MUST submit three (3) hard copies of their proposals for each envelope in sealed envelope to:Catholic Relief Services – Liberia Program16th Street Gardiner Avenue Seaside, C-140 Building, Sinkor Monrovia, Liberia

j. International Bidders

International Bidders may submit their proposals electronically via email to liberiaprocurement@crs.org with the following subject line: RFP No. 2005394.International Bidders may also submit hard copies via courier (by following Local Bidders format in sub-section (g)), but CRS will not be responsible for delays in delivery.

k. Evaluation Sequence

The evaluation of proposals will follow a three-stage, sequential process based on the contents of the three (3) sealed envelopes/Zip files:Stage (1): Eligibility & Minimum Qualification Requirements (MQR) (Envelope No. 1 or ZIP File 1) (PASS/FAIL)The Evaluation Committee will first open and review Envelope No. 1 (Local Bidders) or the ZIP File 1 (International Bidders) to assess compliance with mandatory PASS/FAIL criteria. This stage is a prerequisite for opening Envelope No. 2 / Zip File 2.
  • 1.1 Eligibility Check
  • 1.2 Administrative Compliance: Verification of all required declarations, commitments, and forms
  1. 3 Minimum Qualifications Requirements (MQR): Verification of the minimum capacity threshold set out in subclause 36. Eligibility & Minimum Qualification Criteria
  • Outcome: Only bidders who pass ALL criteria (1.1, 1.2 and 1.3) will proceed with the Technical Evaluation. Envelope No. 2 and. 3 (or corresponding ZIP File 2 and 3) of disqualified bidders will remain unopened and unevaluated; hence it is important to follow envelope content instructions (subclauses 38; 41 and 45).
Stage (2): Technical Evaluation (Envelope No. 2 or ZIP File 2):Bidders who pass the MQR stage will have their Technical Proposals scored against the criteria outlined in subclause . Technical Evaluation.
  • 2.1 Technical Scoring: Proposals are scored out of a maximum of 70 points based on Technical Approach and Methodology, Past Experience developing large-scale digital health systems, Specific relevant experience implementing eCBIS systems at a national scale, Key Personnel and the eCBIS application presentation.
  • 2.2 Technical Threshold: Only bidders who score a minimum technical score of 49 out of 70 points will qualify for Financial Evaluation.
  • Outcome: Envelope No. 3 (or corresponding ZIP File 3) of bidders who do not meet the minimum technical score will remain unopened and unevaluated.
Stage (3): Financial Evaluation (Envelope No. 3 or ZIP File 3):Financial Proposals will be opened and evaluated only for bidders who meet the minimum technical score. This stage includes a fiduciary risk check before scoring.
  • 3.1 Arithmetical Correction
  • 3.2 Financial Scoring: Bids will be scored using the formula in subclause r . Financial Scoring Formula. The lowest Evaluated Price received 30 points.
See subclause . Financial Evaluation for more details.

5. Deadline for Submission

  • Bids must be received no later than February 17, 2026 at 4.00 PM GMT.
  • Late submission is defined as:
    • Any proposal that arrives at the designated submission address after the exact time and date specified above, regardless of the reason for delay (e.g. courier issues, traffic, misrouting, or administrative errors).
  • CRS reserves the right to consider or reject Late submission.

6. Price Submission

The project is GST-exempt under the agreement with the Government of Liberia, aligned with Article 3.5 of the Donor’s Grant Regulation; hence, all prices and unit rates MUST be submitted exclusive of Good Service Tax (GST). The estimation of the items MUST include costs of material, transportation, manpower/labor and profit.

7. Clarification Request

To assist in the examination, evaluation and comparison of quotes, CRS may, at its discretion, ask the Bidder for clarification of its bid. The request for clarification and the response shall be in writing and no change in price or substance of the quote shall be sought, offered, or permitted. CRS may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Bidder, amend the Request for Proposals. To afford prospective /Bidders reasonable time in which to take the amendments into account in preparing their offers, CRS may, at its discretion, extend the deadline for the submission of bids. Any amendments will be transmitted only to Bidders who have officially registered their intent to bid (d. Registration Requirement). CRS will also ensure that any Bidder who registers between the date of the addendum publication and the submission deadline is immediately provided with all previously issued addenda and clarifications. All questions or requests for clarification must be submitted in writing to: liberiarfq@crs.org. Deadline for clarification requests: February 3, 2026, at 4:00 PM GMT.

8. Validity Period

  • Payment Terms: Payments shall be made in accordance with the milestone schedule defined in section . Payment Schedule.
  • Currency: USD
  • Language: All documentation, including installation and operating manuals, shall be in English.

9. Code of Conduct

Adherence to the CRS Code of Conduct https://www.crs.org/sites/default/files/supplier_code_of_conduct.pdf

10. Amendment and Bid Modification Procedures

CRS reserves the right to modify any part of this Request for Proposal including the deadline for submission of bids, either at its own initiative or because of requests for clarification or otherwise from one or several prospective bidders. Bidders may modify or withdraw by means of a modification to the bid already submitted or by a notice of withdrawal, respectively. Modifications or notices of withdrawal shall be addressed in the same way as bids and must reach CRS. In case of a modification, the bidder should submit a full new proposal using the same electronic address provided.

11. Negotiations

The financial proposal is used to determine which proposals represent the best value and serves as a basis of negotiation before award of a contract. The financial proposal will include all costs associated with implementation of the technical proposal, including profit, and other fees. Supporting information must be provided in sufficient detail to allow for a complete analysis of each financial element or line item. CRS reserves the right to request additional financial information if the evaluation committee has concerns of the reasonableness, realism, or completeness of a Bidder’s proposed cost. Best offer proposals are requested. It is anticipated that a contract will be awarded based on the original offers received. However, CRS reserves the right to request clarifications and conduct a negotiation with the entire bid committee in attendance, prior to award. At the sole discretion of CRS, Bidders may be requested to conduct oral presentations. If deemed an opportunity, CRS reserves the right to make separate awards per component or to make no award at all.

12. Award of Contract

A Contract will be executed with the Bidder whose proposal is determined to be responsive to this solicitation document, meets the eligibility criteria stated in this RFP, meets the technical, management/personnel, and corporate capability requirements, and is determined to represent the best Value for Money (VfM) to CRS. Best Value for Money will be decided using a weighted scoring process.

13. Rejection of award

This RFP does not obligate CRS to execute a contract, nor does it commit CRS to pay any costs incurred in the preparation and submission of the proposals. Furthermore, CRS reserves the right to reject any and all offers, if such action is considered to be in the best interest of CRS. CRS may reject any bid that is not substantively responsive to the terms and conditions of the RFP.

14. Confidentiality and Data Ownership

All data, software, documentation, and materials developed under this contract shall remain the property of the Ministry of Health of Liberia. The service provider shall maintain strict confidentiality and comply with all data protection laws and MoH policies. By accepting to take part in this proposal process, the Bidder agrees to keep in confidence all information imparted to the Bidder in relation with the Request for Proposal process, not to disclose it to unauthorized third parties, and not to use it for any other purpose than for the preparation and submission of the Bidder’s proposal. Participation in this process further signifies the Bidder’s acceptance of these confidentiality and data ownership conditions as binding obligations throughout the proposal and contracting period.

15. Confidentiality Obligations

The Bidder shall treat all information, data, documents, and materials obtained while performing this assignment on behalf of the Ministry of Health (MoH), Government of Liberia, as strictly confidential. Such information shall not be disclosed, shared, reproduced, or used for any purpose other than the execution of this assignment, without the prior written authorization of the Ministry of Health. This obligation shall remain in force both during and after completion of the contract.

16. Data Ownership and Custodianship

All data, digital assets, databases, reports, software, documentation, or any other outputs developed, collected, or generated through this assignment shall remain the sole property of the Ministry of Health, Government of Liberia. The Bidder acknowledges that the MoH is the primary data custodian, in line with the National Digital Health Strategy, and shall ensure that all data are stored, transferred, and managed in compliance with the MoH data governance standards.

17. Data Protection and Security

The Bidder shall adopt appropriate technical, administrative, and organizational safeguards to ensure the confidentiality, integrity, and security of all data handled. All data management practices must comply with applicable Liberian laws, the MoH Data Management and Protection Guidelines, and international standards for data security and privacy. Any suspected or confirmed data breach shall be reported immediately to the Ministry of Health in writing.

18. Return or Destruction of Data

Upon completion or termination of the assignment, the Bidder shall return all data, documents, software, and related materials obtained or produced under this contract to the Ministry of Health. All electronic and hard copies retained by the Bidder shall be securely destroyed, unless otherwise directed in writing by the Ministry.

19. Intellectual Property Rights

All intellectual property, including but not limited to software code, designs, tools, methodologies, and documentation developed under this assignment, shall be vested in the Ministry of Health, Government of Liberia. The Bidder shall not use, publish, or distribute any part of the work or related materials for any commercial or non-project purpose without the prior written approval of the Ministry of Health.

20. Use of Third-Party Platforms or Systems

Where the Bidder employs third-party digital platforms, tools, or hosting services, such use must be explicitly approved by the Ministry of Health and must ensure that all data remains under the control and ownership of the Ministry at all times.

21. Gender, Respect, Equity, Diversity, and Inclusion at CRS

CRS contributes to Integral Human Development by promoting gender equality for women, men, girls, and boys (FHFG) within the organization and in all its advocacy programs and initiatives. The systematic fight against gender inequalities, both internally and within the communities where we work, is essential to achieving the DHI and the aspirations of CRS’s institutional strategy. CRS’s mission – based on the teachings of the Catholic Church that every human being has inviolable dignity and worth – is to help poor and vulnerable people of all backgrounds, regardless of creed, race, nationality, or age.

22. Place of Performance

The place of performance is both in Liberia and remote. The Successful Bidder, however, should ensure maximum presence in Liberia during project implementation.

23. Material vs Non-material Deviations Errors and Clarification

l. Material Deviations (Non-Responsive)

A Bid shall be considered materially deficient and non-responsive if it contains a deviation that:
  • ​Affects the scope, quality, or performance of the eCBIS solution.
  • Missing signature: A bid that is not signed by an authorized representative is legally invalid and cannot be rectified.
  • Missing Financial Proposal: omission of the price component is material deficiency.

m. Consequence

Any Bid deemed materially deficient shall be rejected and disqualified.

n. Non-Material Deviations

CRS reserves the right to seek clarification for minor clerical omissions that do not constitute a material deviation. Conditional Qualification: A Bidder may be conditionally qualified for the next stage (Technical Evaluation) if they have substantially met all mandatory criteria but have minor, non-material deficiencies. This applies specifically to:
  • Missing stamp or formatting: minor administrative oversight (missing company stamp e.g.)
  • Pre-existing Documentary evidence: if a bidder fails to submit documents (e.g. a tax clearance, business registration) that legally existed prior to the bid deadline , the committee may request its submission within a strict 24-hour window.
Clarification request SHALL NOT be used to allow a bidder to alter the substance of their technical solution or change their bid price.

24. Modification or Withdrawal of RFP

CRS reserves the right, at its sole discretion, to amend, modify, or withdraw this Request for Proposal (RFP), in whole or in part, at any time prior to the deadline for submission of proposals. Any such changes will be issued as formal written amendments and communicated to all prospective bidders who have received the RFP. CRS will distribute amendments via liberiarfq@crs.org. Bidders are responsible for ensuring they have received all amendments prior to submission. CRS shall not be liable for any costs incurred by respondents as a result of such amendment, modification, or withdrawal.

25. Consequences of Falsification or Misrepresentation

CRS reserves the right to verify the authenticity of any document or information submitted at any stage of the procurement process. If any document is found to be forged, altered, or misleading, whether intentionally or due to negligence, the following actions will be taken:
  • Immediate disqualification of the bidder from the current procurement process.
  • CRS may contact the second-ranked vendor to initiate contracting procedures.
  • Initiation of the process to blacklist the bidder from participating in future CRS procurement activities for a minimum period of six (6) months, subject to extension based on the severity of the infraction.
  • Reporting to relevant national authorities (e.g., Public Procurement and Concessions Commission) and donor agencies, where applicable.
CRS maintains a zero-tolerance policy for fraud, misrepresentation, and unethical conduct in its procurement processes.

26. Confidentiality and Data Privacy

All information submitted by bidders will be treated as confidential and used solely for the purpose of evaluating proposals and administering the procurement process. CRS will not disclose any information relating to the evaluation of proposals or recommendations concerning contract award to any person not officially involved in the process. CRS will process all personal data submitted in accordance with its applicable internal privacy policy. Personal data will be used solely for the purposes of this procurement and will not be shared with third parties except as required by law or donor policy.

27. Debriefing of Unsuccessful Bidders

Upon written request, unsuccessful bidders may receive a debriefing outlining the strengths and weaknesses of their proposal. Requests must be submitted to the email address; liberiarfq@crs.org within 5 days of notification of award.

28. Complaints and Appeals

Any complaints regarding the procurement process must be submitted in writing to CRS through liberiaprocurement@crs.org within 7 days of the event giving rise to the complaint. CRS will acknowledge receipt and respond.

Section III. Eligibility and Minimum Qualification Requirements (MQR)

To ensure fair competition and the selection of technically and financially capable vendors, CRS has established the following eligibility criteria. Bidders must demonstrate compliance through valid documentation. Failure to meet any mandatory criteria will result in disqualification.

29. General Requirements

  • Bidders may apply individually or as part of a Joint Venture (JV).
  • JV Members MUST designate a Lead Entity and submit one joint application. The partnership MUST be formalized through one of the following instruments:
(1) Memorandum of Understanding (MoU): Clearly outlining the roles, responsibilities, and management structure for the execution phase. (2) JV Agreement: Explicitly designating the Liberian partner’s participation level and responsibilities.
  • All JV Members MUST be clearly identified with defined roles and responsibilities.
  • The JV Members can meet the eligibility requirements collectively. But if any member fails to meet a requirement that MUST be met individually, the whole JV will be disqualified.
  • All Bidders MUST demonstrate that they are legitimate, operating entities by providing valid documentation, such as a Land Deed, lease or rental agreement, or a utility bill.
  • The cost of preparing the bid and negotiating the possible contract, including any related travel, is neither reimbursable nor can it be included in applicants’ Financial Proposal.
  • Warranties and Representations: The Contractor MUST provide all legal representations and warranties required by the contract agreement.

30. Performance Security – Guarantee

The Winning Bidder MUST provide the Performance Security twenty percent (20% of the contract price) upon contract signing.

31. Advance Payment Terms

The ten percent (10% of the contract price) Advance Payment is conditional upon submitting a valid Advance Payment Guarantee.

32. Withholding Tax

In accordance with the tax laws of the Republic of Liberia, CRS shall withhold applicable taxes from all payments made under this contract. The current withholding tax rate is:
  • 10% for services provided by resident entities
  • 20% for services provided by non-resident entities
The withheld amount shall be remitted directly to the Liberia Revenue Authority (LRA), and evidence of tax paid shall be issued to the Contractor upon request. It is the responsibility of the Contractor to ensure compliance with all applicable tax obligations in Liberia. CRS shall not be liable for any tax liabilities arising from the Contractor’s failure to comply with national tax laws. Tax will be applied to the following:
  • Level of Effort
  • Training/knowledge transfer
  1. Maintenance and Technical support.

33. Goods Service Tax

Bidder understand and acknowledge that the purchase and import of any goods or services using funds provided under this Agreement must be exempt from the relevant taxation applicable in the Host Country, including, but not limited to: (1) Customs duties, import duties, taxes or fiscal charges of equal effect levied or otherwise imposed on the goods or services imported into the Host Country under this Agreement, and (2) The value-added tax levied or otherwise imposed on the purcashes of goods and services using funds provided under this Agreement. The Contractor represents to CRS that the goods and services procured under this Agreement are not subject to any such taxes and that any such taxes will not be included in any invoice submitted by the Contractor to CRS. In the event that any such taxes are paid, CRS has the right to obtain a refund from the Contractor of any such tax payment.

34. Joint Venture Participation Restriction

o. JV Member’s Sole Participation

A firm participating as a member in a JV shall not be permitted to participate in any other capacity in the same bidding process. This means a JV member cannot submit another bid either as a single entity, or as a member in a different JV. Noncompliance with this requirement SHALL be treated as a Conflict of Interest. All bids in which the said firm is a constituent member will be declared non-responsive and rejected.

p. No Separate Bids from JV Partners

No constituent member of a JV, including both Lead and Non-Lead Partners, shall be permitted to submit a separate bid as a single entity for this same contract. Submission of a separate individual bid by any JV member will result in the disqualification of both the individual bid and the JV bid.

35. Statutory Compliance

The Contractor is responsible for securing and maintaining all required local permits and registrations (e.g Labor Ministry for foreign staff).

36. Eligibility & Minimum Qualification Criteria

Bidders are required to meet the following criteria to be eligible to participate in this procurement:  
Eligibility and Minimum Qualification CriteriaCompliance RequirementsDocumentation
No.SubjectRequirementSingle EntityJoint VentureSubmission Requirements
All Parties CombinedEach PartnerLead Partner
1. Eligibility
1.1Application Form (Acknowledge, stamp and sign)Must meet requirementN/AN/AMust meet requirementApplication Submission Form
1.2 (a)Nationality and Legal CapacityNationality Legal right to conduct business from home countriesMust meet requirementN/AMust meet requirementN/A(1) Business Registration or Equivalent AND(2) Valid Tax Clearance Certificate or equivalent
1.2 (b)Nationality and Legal CapacityProof that no bankruptcy proceedings are pending against the BidderMust meet requirementN/AMust meet requirementN/A(1) A court clearance or confirmation that no bankruptcy proceedings are pending against the individual OR (2) Entity current audited financial statements.
1.3Absence of Conflict of InterestNo Conflicts of interest     Assessment Method Cross-reference the Applicant’s name and its affiliates against project’s record for consulting services provided (e.g design, supervision)Must meet requirementN/AMust meet requirementN/AForm CoI – 1.3
1.4Articles of Incorporation or equivalentMust Meet requirementN/AMust Meet requirementN/AArticles of Incorporation or equivalent
1.5Proof of establishment and operationProof of a registered physical head office in their country of originMust meet requirementN/AMust meet requirementN/ALand Deed, lease or rental agreement, or a utility bill
1.6Bid Security GuaranteeMust meet requirementN/AN/AMust meet requirementAnnex 1
1.7Memorandum of Understanding or Joint Venture Agreement in case of JV.Proof of JV. The MoU/JV Agreement should describe the role of the partner in the venture.Must meet requirementN/AN/AMust meet requirementMemorandum of Understanding or Joint Venture Agreement
2. Experience
2.1Specific ExperienceBidder MUST have AT LEASTthree (3) years of existence AND at least three (3) letter of reference in digital health applicationsMust meet requirementN/AMust meet requirementN/AForm EXP – 2.1 with attachments (three (3) references in digital health applications)    
 

Section IV. Evaluation Criteria

37. Administrative Evaluation

To ensure compliance and facilitate a fair evaluation process, bidders must submit the following administrative documents. These documents will be reviewed on a PASS/FAIL basis. Failure to submit any of the mandatory items, or submission of non-compliant versions, will result in automatic disqualification.Examples of non-compliance include (but are not limited to): Expired business or tax clearance, falsified documents, inconsistencies in submitted information, forged diplomas or documents with illegible.

38. Contents of Envelope No. 1 / Zip File 1: Eligibility & Minimum Qualification Requirements

Bidders MUST submit three (3) copies of the eligibility and administrative documents. Envelop No.1 / Zip File 1 should be structured as a single, comprehensive document that addresses all criteria listed as per Sub-clause 36. Eligibility & Minimum Qualification Requirements.Note: Bidder can find a complete checklist in Annex 6. Eligibility & Minimum Qualification Requirements Checklist.

39. Submission Format for Eligibility & Minimum Qualification Requirements (MQR)

All Eligibility and MQR documents MUST be submitted as per instruction in subclause 3. Format of Submission.

40. Technical Evaluation

All technically compliant proposals will be evaluated using a weighted scoring system. The maximum technical score is 70 points. Only bidders who score at least 49 points will qualify for Financial Evaluation.
CriteriaMaximum pointsScoring Mechanism
Tech01Technical Approach and Methodology15● Detail of assumptions made for the project (2 points) ● Clear responses to all phases and tasks in the ToR, which demonstrate good understanding of the project (3 points) ● Focus on approaches to systems interoperability (5points) ● Project management plan with timelines for phases, identified dependencies, and milestones. (2 points) ● Project plan must identify resource availability in-country, local, and international resources (if applicable) (1 point) ● Risk management plan and clearly identified risks with probability and impact, with well-defined mitigation approaches. (1 point) ● Quality assurance (QA) plan showing how the implementation process will conform to the plan (1 point)
Tech02Past Experience developing large-scale Digital Health Systems (Annex 3)  5● The bidder has more than 10 years of experience implementing digital health solutions (5points.). ● The bidder has more than 5 years of experience implementing digital health solutions (3 points.). ● The bidder has more than 2 years of experience implementing digital health solutions (1point.). ● The bidder has no experience implementing digital health solutions (0 point.).
Tech03Specific relevant experience implementing eCBIS Systems at a National Scale (Annex 4)10● The bidder has more than 5 years of experience implementing eCBIS Systems at a national scale in LMICs (10points.) ● The bidder has more than 2years of experience implementing eCBIS systems at a national scale in high income countries (5points). ● The vendor has not shown any relevant experience implementing eCBIS systems at a national scale (0 pts.).
Tech04Qualifications and Experience of Key Personnel (Annex 5) AND Submit signed CVs as well as certificates of qualifications of the proposed staff) It is expected that the team will include at least:Project Manager, with at least 10 years’ experience working and leading projects with government stakeholders; managing public-private partnerships. Preferably, experience in managing end-to-end IT projects (4 points).Expert in IT development, with at least 5 years’ experience in digital health information systems in low- and middle-income countries and low-resource environments (2 points).Supply Chain Expert, with at least 5 years of health supply chain experience in low and middle-income countries, excellent knowledge of community health logistics management information system, with good analytical skills (2 points).Business Analyst with at least 5 years’ experience in global business analysis, process mapping, and documenting system requirements (2 points).10Details of the experience that the individual or each team member brings to the project and highlight how it will deliver overall results. Roles and responsibilities, fitting it to assigned tasks and deliverables, etc. It is expected that the team will include at least: ● Project Manager (4 points). ● Expert in IT Development (2 points). ● Supply Chain Expert (2 points). ● Business (2 points).
Tech05eCBIS Application presentation30Bidders are expected to make a demo presentation of their proposed eCBIS application to a Technical Evaluation Panel that will evaluate the suitability of the application to the Systems requirements.   Note: Functional Requirements – 20 points Non-Functional Requirements – 10 points
Total possible score70

41. Contents of Envelope No. 2 / Zip File 2: Technical Proposal

Three (3) copies of the Technical Proposal must be submitted. It should be structured as a single, comprehensive document that addresses all criteria listed in the Technical Evaluation table:
  • Tech01: Technical approach and methodology
  • Tech02: Past Experience developing large-scale Digital Health Systems (Annex 3)
  • Tech03: Specific relevant experience implementing eCBIS Systems at a National Scale (Annex 4)
  • Tech04: Key Personnel assigned to the project with their biodata (Annex 5).
  • Tech05: eCBIS Application presentation

42. Submission Format for Technical Proposal

All technical documents must be submitted as per instruction in subclause 3. Format of Submission.

43. Financial Evaluation

The Financial Proposal will be evaluated after the Technical Proposal has passed the minimum acceptable score 49 points and will be subjected to the following four (4) sequential checks. A bid may be rejected at any point in the process.

q. Correction of Arithmetic Errors

The Evaluation Committee will check the bidder’s Financial Proposal for any arithmetic errors. All technically qualified Bids are subject to this correction.
  • Inconsistency Rule: if there is discrepancy between the unit rate and the total price obtained by multiplying the unit rate by the quantity, the unit rate as quoted will govern and the total price shall be corrected; unless in the opinion of CRS there is an obviously gross misplacement of the decimal point in the unit rate, in which case the unit rate will be corrected and the line item total respected or corrected in accordance with this paragraph, if need be
  • Subtotal/Grand Total Rule: if there is an error in the summation of the subtotals, the subtotals will govern, and the Grand Total shall be corrected.
  • Words vs. Figures: if there is a discrepancy between the amounts in figures and in words, the amount in words will govern, unless the amount in words is contradicted by the Inconsistency Rule.
  • Bidder Acceptance: The corrected amounts will be substituted for the original amounts. The Bidder MUST accept the correction of the arithmetic errors. Refusal to accept the correction shall result in the rejection of the Bid.
  • Evaluated Price: The price used for the Financial Scoring Formula will be the Corrected Bid Price.

r. Financial Scoring Formula

Total financial score is 30 points allocated using: PF = 30 * Co/C, with
  • PF = attributed score for the Financial Proposal (points),
  • C = Bidder’s corrected price of the Financial Proposal,
  • Co = Lowest Corrected Bid Price
CRS reserves the right to accept or reject any bid, and to cancel the bidding process and reject all bids, at any time prior to the award of contract, without thereby incurring any liability to the affected bidder or bidders or any obligation to inform the affected bidder or bidders of the grounds for such action.

s. Final Score Calculation

The contract will be awarded to the bidder with the highest combined score, calculated based on the weighted technical score and the weighted financial score. The evaluation committee will consider both technical and financial criteria to determine the bidder that offers the best overall value for money, ensuring the required technical specifications are met while achieving cost-effectiveness. The final score for each bidder will be the sum of the technical score and financial score, with a maximum of 100 points.
  • Technical Score: Maximum 70 points
  • Financial Score: Maximum 30 points
  • Final Score = Technical Score + Financial Score

t. Identification of Abnormally Low Offers (ALOs)

The purpose of this check is to identify Bids that are so low they raise material concerns about the bidder’s ability to perform the contract without compromising quality and safety. This check will be applied sequentially, starting with the Bidder with the highest final score.
  • Abnormal Low Threshold: A bid will be classified as a Potential Abnormally Low Offer (ALO) if the Lowest Corrected Bid Price is more than fifteen percent (15%) below the approved budget.
  • ALO Procedure: If the Lowest Corrected Bid Price is identified as a Potential ALO, CRS will request the Bidder in writing to provide a detailed written explanation and justification for the low price within 3 (three) days.

u. Financial Viability Decision and Sequential review

For bid identified as an ALO, CRS, in consultation with the Technical Team and Global Fund shall decide whether to accept or reject the Bid. The Bid will be rejected if the Bidder’s explanation and evidence not satisfactory account the for the low price and confirm that the Bidder can execute the Contract for the offered price without detriment to quality. If the highest final score is rejected, the Committee shall proceed to review the next highest final score by applying the same ALO checks, continuing until a financially sustainable bid is confirmed.

44. Conversation Rate

For the purpose of bid comparison and evaluation, all foreign currencies will be converted to United States Dollars (USD) using the OANDA Interbank Mid-Rate published on the day of the Bid Submission Deadline.

45. Contents of Envelope No. 3 / Zip File 3: Financial Proposal

Bidders must submit three (3) copies of the Financial Proposal, which should include the following components: 1) Duly Signed and Stamped Letter of Tender (Annex 2) by the authorized personnel of the company The bidder must submit a comprehensive financial proposal that explicitly details and costs every activity necessary to achieve the deliverables described in Section 51, ensuring full alignment between the technical approach and the financial offer.

46. Submission Format for Financial Proposal

All financial documents must be submitted as per instruction in subclause 3. Format of Submission.

Section V. Post-Qualification Actions

Following the evaluation of bids, CRS will undertake a post-qualification process to verify the accuracy and authenticity of the information and documentation submitted by the bidder. This process may include, but is not limited to:
  • Verification of accuracy and authenticity of the information provided by the bidder on the administrative, technical, and financial documents submitted.
  • Inquiry and reference checking with entities that may have done business with the bidder.
  • Inquiry and reference checking with other previous clients on the quality of performance of ongoing or previous contracts completed.
  • Physical inspection of the bidder’s branches or other places where business transpires, with or without notice to the bidder (if applicable).
  • Background Checks: Reviewing the bidder’s history with CRS and other donors, including any record of contract faults, poor performance, or ethical violations.
  • In-person meeting: An in-person meeting will be held with the selected bidder to discuss the details of their solution and address any questions or concerns the bidder may have before contracting.

47. Bid Clarification

The bid committee may seek clarifications from bidders after the technical and financial evaluations. The request for clarifications shall be in writing and sent to the authorized representative of the bidder by the CRS procurement person involved with the bid. The request shall provide the bidder with adequate time to respond, depending on the nature of the questions. Bidders shall be given a timeframe to submit clarifications to CRS. All requests for clarification shall be issued and responded to in writing, and no change in the price or substance of the bid shall be sought, offered, or permitted, except as required, in order to allow for correction of arithmetic errors discovered by CRS.

Section VI. Scope of Work

48. Scope of Works

The selected service provider shall perform the following:

v. System Design and Development

  • Conduct user requirement and workflow analysis with MoH Units, Programs, CHAs, CHPs and CHSSs. The CHSD is to lead the eCBIS requirement for workflow analysis.
  • Develop and configure a modular eCBIS platform (mobile and web-based) that supports offline functionalities.
  • Ensure full interoperability with DHIS2 and other national digital health systems. Build a secure central database hosted on GoL-approved infrastructure (cloud or hybrid).
  • Develop in-app reports and dashboards to support decision making.

w. Piloting and Deployment

  • Pilot the eCBIS in selected counties.
  • Collect feedback, refine functionality based on pilot results
  • Train users at all levels (CHAs, CHSSs, facility officers-in-charge, county and central MoH HMERT focal persons).
  • Document lessons learned and recommendations for scale-up for national rollout.

x. Capacity Building and Sustainability

  • Develop user manuals, training materials for various levels of users, and helpdesk support structures.
  • Build MoH capacity to manage and sustain the system beyond the project period.

y. Maintenance and Support

  • Provide ongoing system maintenance, version upgrades, and bug fixes.
  • Ensure reliable server uptime, data backup, and security compliance.

49. System Requirements

Below are the detailed core functional requirements and associated design elements to guide system development:
ModuleKey FunctionalitiesDesign Elements / User Experience (UX) FeaturesExpected Outputs / DeliverablesPriority
Functional Requirements
aUser Management & Access Control• Role-based access (CHAs, CHSS, Facility Officer-in-charge, Central MoH Managers, Admin) • Secure login (PIN/password/biometric) • User registration, activation & audit trail • Session timeout & password recovery• Responsive mobile-first login interface • Role-based dashboards • Color-coded user roles (e.g., CHA-blue, CHSS-green) • Accessibility features & multi-language support• Secure authenticated access • Audit logs for accountability • Streamlined user onboardingHigh
bHousehold & Individual Registration• Register households & individuals with demographic details • Assign system generated unique IDs • GPS coordinate capture • Offline-first registration• Stepwise form design with progress indicators • Visual icons for gender, health status & relationships • Embedded map widget for location capture • QR/Barcode generation for households• Comprehensive digital household registry • Linear Household record with line list (services) • Geolocated household dataHigh
cService Delivery & Case Management• Track MNCH, nutrition, disease surveillance, immunization, Malaria, etc. • Manage cases, referrals, and follow-ups • Automated reminders for visits/defaulters• Visual icons for case management• Modular “service cards” by program area • Color coding for case status (Active – Green / Pending – Yellow/ Overdue – Red) • Patient timeline/workflow view • Calendar and alert system• Active client service records • Case follow-up dashboards • Referral reports with feedback loopsHigh
dData Collection & Reporting• Digital forms with validation, skip logic, visual aid, and error checks • Auto-aggregated data by facility/district• Drag-and-drop form builder Aggregated in-app report for CHAs and CHSSs • Interactive dashboard widgets (charts, graphs) • Export tools (PDF, CSV, Excel) • Data completeness alerts• Accurate and timely data capture • Custom and routine reports • Improved data qualityHigh
eSupervision & Performance Monitoring• CHAs and CHSS performance dashboards • Digital supervision checklist • GPS-tracked field activities • Automated alerts for incomplete reports• KPI summary tiles (Service delivery coverage %, reporting timeliness) • Map overlay showing the CHW catchment area • Comment/feedback panel • Trend graphs showing performance over time• Supervision scorecards • CHAs and CHSS productivity dashboards • Real-time performance alertsHigh
fSupply Chain management• Stock status monitoring • Stock Receipt & Issuance Management • Inventory management • Requisition & Order Processing • Automatic reduction of stock based on service delivery • Consumption Reporting • Expiry and Wastage Management• Color-coded commodity status: green = satisfactory, yellow = understock, blue = overstock, red = stock-out) • Guided entry forms for received and issued commodities • Simplified e-requisition form linked to supervisory approval workflow • Auto-order suggestions based on consumption history • SMS alerts for products nearing expiry (e.g., within 3months) and impending stock-outs• Real-time inventory data • Accurate stock movement logs • Standardized LMIS (Logistics Management Information System)/Stock status reportsHigh
gData Analytics & Visualization• Indicator dashboards (malaria incidence, etc.) • Trend and geospatial analysis • Custom report generation• Integration with Business Intelligence and Analytics tools (e.g, PowerBI, Tableau, etc.)• Interactive, filterable dashboards • Drill-down capability (national > household level) • Thematic maps & infographics • Light/Dark mode options• Dynamic decision-support dashboards • Visual analytics for planning and monitoringHigh
hGIS Integration• GPS capture for households/facilities • Mapping of service coverage and CHW areas • Geospatial reporting• Interactive map layer • Filter tools by indicator • Heatmap visualization for disease clusters • Pop-up data cards for locations• GIS maps showing service coverage • Spatial trend analysis reportsMedium
lPayment processing• Link user information with the history of activities performed across all functionality modules• Summary history of all user actions in exportable report format• Ability to develop digital proof of work to enable payment processing. • Proof of work to have approval from Metrix within the systemMedium
Non-Functional Requirements
aOffline Functionality & Sync• Offline data capture and storage • Automatic sync when online• Peer-to-peer (P2P) mobile data transfer using Wi-Fi direct or Bluetooth• Conflict resolution during sync• Sync status icons (Green – synced, Yellow – pending, Red – failed) • Background sync animation • Offline mode banner • Data compression for low bandwidth• Continuous field data collection • Reliable synchronization logs • Improved uptime for rural usersHigh
bInteroperability & Standards Compliance• Adherence to HL7 FHIR, OpenHIE, DHIS2 standards • Digital forms with validation, skip logic, visual aid, and error checks • Auto-aggregated data by facility/district • API Integration with DHIS2, eLMIS, mSupply and any other digital platform • Configurable endpoints• Integration console showing data exchange status • Visual system data flow diagram • Built-in API testing tool (sandbox)• Seamless data exchange between systems • Reduced duplication across platformsHigh
CData Security & Privacy• Encryption at rest and in transit (AES-256/HTTPS) • Role-based access and session management • Data anonymization for reports • Backup and recovery• Visible security lock icons during sensitive actions • Two-factor authentication (2FA) for admins (optional) • Consent pop-ups during data collection • Backup confirmation alerts• Secure, compliant data environment • Privacy-preserved data sharing • Reliable disaster recovery mechanismCritical
dUsability• User Interface (UI) Optimization • Navigation and Workflow Simplification• Interface optimized for low-digital-literacy CHWs, with large buttons, icons, and minimal text. • Contextual help buttons • Consistent layout across mobile and web platforms • Logical task flow (e.g., report → approve → sync) • Quick access to frequently used actions • Real-time error prompts with clear correction hints• Standardized and intuitive UI • Improved user confidence and faster system adoption • Faster task completion times Streamlined data entry process • Reduced data entry errorsHigh

50. Design and Architecture Principles Summary

PrincipleDescription / Rationale
User-Centered DesignInterface optimized for low-digital-literacy CHWs, with large buttons, icons, and minimal text.
Mobile-First ApproachPrimary interface on Android devices; responsive for tablets and desktops.
Visual GuidanceColor coding, icons, and progress bars to reduce cognitive load.
Language SupportMulti-language capability
Scalable Modular ArchitectureEasily add new health programs (e.g., HIV, TB, NTDs) or integrate new APIs.
Interoperability by DesignBuilt with open standards and flexible data exchange frameworks.
Secure by DefaultData encryption, audit logs, and compliance with national data protection regulations.

51. Activities, Deliverables, and Timelines

ActivityDetailed TasksKey DeliverablesTimeline
Phase 1 – Project Launch, Inception, and Assessment
1Project Management Framework• Identify and engage key stakeholders of the Ministry of Health involved in community health programs according to the structure of the national system. • Produce a mapping of all relevant stakeholders. • Develop and implement relevant project management plans• Project Inception report, including – Stakeholders mapping with the RACI matrix of roles and responsibilities • Risk management, quality assurance, and change management plans • Detailed Project Implementation workplan1 Month
2Requirement gathering and Business process mapping (AS-IS & To – Be)• Review existing community-based data collection tools, workflows, and reporting processes, both paper version and those previously developed on OpenSRP • Map data flow from CHAs to county and national levels, including logistics and supply chain reporting. • Review existing training and communication materials. • Identify system requirements, data standards, and interoperability needs (DHIS2, eLMIS, mSupply).•Gap analysis of existing workflows (AS-IS) • Quality Assessment Report outlining findings, system requirements, and interoperability specifications.• New Application workflow design and Architecture (TO-BE)1 Month
Phase 2: System Design, Testing, and Pilot Implementation
3System Design and Development• Design eCBIS architecture aligned with MoH’s digital health ecosystem. • Develop web and mobile applications for CHAs, CHSSs, and facility, county, and national users with online/offline capability. • Configure and develop core modules: – Service Delivery and Case Management (Malaria, MNCH, Nutrition, Essential medicines)– Data Collection & reporting – Supply Chain management (stock reporting, resupply tracking) – Supervision and Performance Monitoring (monitoring tools) – Dashboard and Analytics (data visualization and performance tracking)– Reminders and alerts integration • Ensure system interoperability with DHIS2, eLMIS, and mSupply using approved APIs and MoH standards. • Define system specifications, including data validation, security, and access control protocols. • Conduct User Acceptance Testing (UAT) and integrate feedback.• Prototype eCBIS Platform with core functional modules. • eCBIS Solution Design Document for MoH and CRS approval. • System Specification and Architecture Documentation. • UAT Report and user feedback summary.2 Months
4Pilot Implementation• Deploy eCBIS in selected pilot counties. • Configure system to capture service, product, and client-level data while ensuring privacy and compliance. • Monitor performance and collect user feedback. • Refine the platform based on pilot results. • Document lessons learned and scale-up recommendations.• Pilot Implementation Report, including lessons learned, user feedback, and recommendations for national rollout.  3 Months  
Phase 3: Trainings, National Roll out and scale up
5Capacity Building and Training• Develop detailed training plan, curricula, and user manuals for all user categories (CHAs, CHSSs, M&E officers, supply chain officers, program managers). • Conduct Training-of-Trainers (ToT) and supervise cascade training sessions. • Build a pool of national-level administrators and “super users” for long-term system maintenance.• Training Reports (ToT and cascade). • User Manuals and Training Materials. • Supervision and Support Guides.Begins after the application 1st release
6Full System Deployment• Roll out the finalized eCBIS system nationwide in a phased approach. • Provide remote and on-site technical support during implementation. • Monitor deployment progress and user adoption.• Establish a helpdesk and ticketing mechanism.• National Rollout Report, including implementation coverage and performance summary.6 months
Phase 4: Maintenance, Handover, and Exit Plan
7Maintenance and Handover• Provide 12 months of post-deployment maintenance and technical support. • Monitor and optimize system performance. • Develop sustainability and transition plan, ensuring full MoH ownership (documentation, source code, hosting, and capacity transfer).• System Maintenance and Support Report. • Sustainability and Transition Plan. • Source Code and System Handover Package.Continuous throughout implementation
Others
8Governance and Reporting• Provide relevant technical and programmatic reports to technical working group members. • Submit regular progress updates to MoH and CRS. • Participate in joint technical review meetings and coordination forums.• Monthly Progress Reports. • Ad-hoc Technical and Status Reports as needed• Final Report at the end of engagement.Continuous throughout implementation
 

52. Key Stakeholders and Roles

StakeholderRoles and Responsibilities
Ministry of Health (MoH)Lead oversight, advocacy, data governance, coordination, and system ownership
County Health TeamsSupervision and user support at subnational levels
Catholic Relief Services (CRS)Technical assistance, project management, donor reporting, and grant compliance
Global FundFinancial support
Selected Service ProviderSystem design, development, deployment, capacity building, system maintenance, and handover.

53. Expected Outcomes

  • Digitalized, integrated, and interoperable community-based health information system.
  • Real-time visibility of community health indicators across all counties.
  • Improved data accuracy, timeliness, and use for decision-making.
  • Strengthened MoH ownership and capacity for sustainable system management.

54. Duration

The total duration of the assignment is 18 months

55. Methodology

The Bidder shall submit a technical approach and methodology as well as a detailed work plan for implementing the assignment. Emphasis should be made on the utilization and integration of open standards. The bidder should also clearly define the Programming Languages (Platforms) the system uses as its Back-end and Front-end platforms. Skill and knowledge transfer / capacity development. The Successful bidder will be required to work with the MoH and stakeholders in order to transfer skills and knowledge. The Bidder should indicate in the methodology statement the proposed approach for skills and knowledge transfer during the implementation of this assignment.

56. Reporting

The Successful Bidder will report to the eCBIS Project Technical Working Group to be set up by the MoH, with technical support from CRS. Regular and ad-hoc progress reports shall be submitted to the eCBIS TWG.

57. Documentary Evidence of Capacity and Past Performance

Bidders shall submit a list of at least three references of organizations where they have implemented digital health applications in the health sector. The list should contain the name of the organization and details of the contact person (name, position, telephone numbers, and e-mail address). CRS reserves the right to contact other organizations for background and reference checks. The bidder shall submit three eCBIS project examples, successfully implemented over the past 5 years. These projects should highlight:
  • Knowledge of developing large-scale digital health systems at the national scale.
  • Experience working with international NGOs, donors (preferably Global Fund), and host government officials.
  • Experience working in resource constrained environments.

58. Quality Assurance Approach

The Bidder shall develop a quality assurance (QA) plan and exercise quality control measures to ensure that the implementation process conforms to the plan. The Bidder will be expected to draw up a quality measurement plan against which quality will be measured.

59. Qualification of the Vendor/Implementing Partner

  • Proven experience developing large-scale digital health systems (preferably DHIS2, OpenSRP, CommCare, or similar).
  • Experience working with Ministries of Health in Sub-Saharan Africa and International donors, preferably Global Fund programs
  • Understanding of Liberia’s health system architecture and community health program.
  • Expertise in software engineering, data security, and mobile app development.
  • Demonstrated capacity to provide training, user support, and sustainability plans.

60. Payment Schedule

Payments will be made upon successful completion and acceptance of deliverables in each phase of the project:
MilestonePayment (%)
Phase 1: Project Launch, Inception, and Assessment 20%
Phase 2: System Design, Testing, and Pilot Implementation30%
Phase 3: Trainings, National Roll out and scale up30%
Phase 4: Maintenance, Handover, and Exit Plan20%
   

Section VII. Bid Forms

Application Submission Form[For a joint venture, either all members shall sign or only the authorized representative, in which case the power of attorney to sign on behalf of all members shall be attached]Date: [Insert day, month, year] RFP No. and title: 2005394 – eCBIS To: CRS Liberia We, the undersigned, declare that:
  1. We have examined and have no reservations to the Scope of Work, Specifications, including the Addendum, for Design, Development, Deployment, and Maintenance of an Enhanced Electronic Community-Based Information System (eCBIS) in Liberia.
  2. We offer to execute the Works for this Contract in accordance with the Specification, General and Special Conditions of the Contract accompanying this Declaration.
  3. Our Bid shall be valid for a period of ninety (90) calendar days from the date fixed for the submission of bids and shall remain for the bid validity period.
  4. If our offer or sworn declaration is accepted, we commit to obtain a Performance Security in the amount of twenty percent (20%) of the contract price for the due performance of the contract and an Advance Payment Guarantee equivalent to the proposed advanced amount of ten percent (10%) of the contract price.
  5. We have no conflict of interest in the current process.
  6. We have not been suspended by Catholic Relief Services USCCB or the Global Fund based on execution of a Bid Securing Declaration.
  7. Our firm, its affiliates or subsidiaries, including any subcontractors or suppliers for any part of the Contract, has not been declared ineligible by CRS or the Global Fund
  8. We understand that you are bound to accept only the highest quality of workmanship as dictated by the designs and specifications shared to all bidders prior to this declaration and that our firm accepts to uphold, observe such standard set forth by your organization.
  9. Suspension and Debarment: We, along with any of our Joint Venture Members, suppliers, consultants, manufacturers, or service providers for any part of the contract, are not subject to, and not controlled by any entity or individual that is subject to, a temporary suspension or a debarment imposed by CRS or the Global Fund or a debarment imposed by CRS or the Global Fund or any other public body. Further, we are not ineligible to participate in this project under the law of Liberia, US law, or under any requirement or decision of the United Nations, the Global Fund or any public international body, or under any Global Fund project.
  10. We understand that you may cancel the RFP process at any time and that you are neither bound to accept any Bid that you may receive nor are you required to award a contract under this RFP and under no circumstances shall CRS incur any liability to Bidders in connection with this RFP.
  11. We hereby declare that we are able to make the representations as set out in Appendix to the contract entitled “Contractor Representations and Warranties”. All information, statements and description contained in the Bid are in all respect true, correct and complete to the best of our knowledge and belief.
  12. We likewise certify/confirm that the undersigned, is duly authorized representative of the contracting firm, and granted full power and authority to do, execute and perform all acts necessary to participate, submit the bid, and to sign and execute the ensuing contract. We further certify that every commitment, declaration, and acceptance contained within this Application Submission Form is made and accepted, including with respect to any Joint Venture, on a joint and several liability basis by all members of the Joint Venture.
  13. Legal Name of Joint Venture Member: [Insert legal name of Joint Venture here]
  14. Address of Joint Venture Member: [Insert address of Joint Venture here]
  Signed [insert signature(s) of an authorized representative(s) of the Applicant and signed by the authorized representative of each company forming any Joint Venture] Name [insert full name of person signing the Application] In the capacity of [insert capacity of person signing the Application]Duly authorized to sign the application for and on behalf of: Address: [Insert full address: street number, city/town, country] Date: [Insert day] of [Insert month], [Insert year]Form CoI – 1.3Declaration of Absence of Conflict of Interest[The following table shall be filled in for the Applicant and for each member of a JointVenture]Print on the candidate’s letterhead if possible Date: Catholic Relief Services (CRS) Liberia Office
I, the undersigned, Mr. or Mrs.:  __________________________________________________
Acting as: _________________________________________________________
Company Authorized Representative: (Company Name, Address) _________________________________
_____________________________________________________________________________
Declares that:
  1. Neither our company nor our staff have any conflict of interest in any activity that would place us, if selected, in a conflict of interest with CRS.
  2. Our company confirms that neither the applicant nor its Joint Venture Member(s) have been associated, or involved, in any way, directly or indirectly, in the preparation of the design, terms of reference and/or other documents used in the context of this call for tenders.
  3. Neither our company nor its affiliates or subsidiaries (including our Joint Venture Member(s) or suppliers of any part of the contract), have been declared ineligible by CRS or under any Global Fund project
  4. We have not and will not offer gifts or favours of any kind in exchange for this tender, and we will not do so throughout the performance of any contract awarded.
  5. Exclusive Participation: We confirm that our firm our firm is participating in this bidding process solely as a member of this Joint Venture.
Finally, I authorize CRS to verify this information. I also agree to assume the consequences of any breach of this Agreement in connection with the performance of this Agreement. Company Name: ______________________   Name of In-Charge: ____________________   Position: _____________________________   Signature: ____________________________   Date: _______________________________  Form EXP – 2.1Specific Experience[The following table shall be filled in for by the Lead AND each memberof a Joint Venture]Applicant’s Name: [insert full name] Date: [insert day, month, year] Joint Venture Member Name: [insert full name] RFP No. and title: 2005394 – eCBIS Page [insert page number] of [insert total number] pages  
Applicant’s legal name
Applicant Role in the JVSingle □ Lead □ Non-Lead (JV Member) □
Applicant’s Country of registration
Applicant’s year of constitution:
Applicant’s legal address in country of constitution:
Applicant’s authorized representative informationName: [insert full legal name]Address: [insert street/ number/ town or city/ country]Telephone/Fax numbers: [insert telephone/fax numbers, including country and city codes]E-mail address: [indicate e-mail address]
Required attachment: At least three (3) letters of reference from previous clients. Reference letters must be signed and include a contact person   Company Name: ______________________   Name of In-Charge: ____________________   Position: _____________________________   Signature: ____________________________   Date: _______________________________

Annex 1. Letter of Tender

NAME OF CONTRACT: TO: We have examined the Conditions of Contract, Specification, Drawings, Schedules including the Bill of Quantities, the Contract Data and Addenda Nos for the above-named Contract and the words and expressions used herein shall have the meanings assigned to them in the Conditions of Contract. We offer to execute and complete the Works and remedy any defects therein, in conformity with this Tender which includes all these documents, for the sum of  
[ currency and amount in figures ]  
[ currency and amount in words ]   or such other amount as may be determined in accordance with the Contract. We agree to abide by this Tender until [ date ] and it shall remain binding upon us and may be accepted at any time before that date. If this offer is accepted, we will provide the specified Performance Security, commence the Works as soon as is reasonably practicable after the Commencement Date, and complete the Works in accordance with the above-named documents within the Time for Completion. Unless and until a Contract Agreement is prepared and executed this Letter of Tender, together with your written acceptance thereof, shall constitute a binding contract between us. We understand that you are not bound to accept the lowest or any tender you may receive. Signature in the capacity of
  duly authorized to sign tenders for and on behalf of   Address:   Date:

Annex 2. Past Experience Implementing Digital Health Solutions

Applicant’s Name: [insert full name] Date: [insert day, month, year] Joint Venture Member Name: [insert full name] RFP No. and title: 2005394 – eCBIS Page [insert page number] of [insert total number] pagesList chronologically works performed as Prime Contractor of a nature and amount similar to the work proposed in this bid. Also list details of work in progress or committed to, including the expected completion date(s), using the table below.This table should be filled out for each contract/experience in implementing Digital Health Solutions
Similar Contract No.[insert number] of [insert numberof similar contracts required]Information
Contract Identification[insert contract name and number, if applicable]
Award date[insert day, month, year, as in 15 June, 2015]
Completion date[insert day, month, year, as in 03 October, 2017]
Role in Contract[check the appropriate box]Contractor Management Contractor Subcontractor Member in JV
Total Contract AmountUS$ [insert total contract amount in US$ equivalent]
If member in a JV or subcontractor, specify participation in total Contract amount[insert apercentageamount][insert totalcontract amountin localcurrency][insert exchange rate and totalcontract amount in US$equivalent]*
Client’s Name:[insert full name]
Address:[indicate street / number / town or city / country]
Telephone/fax number[insert telephone/fax numbers, including country andcity area codes]
E-mail:[insert e-mail address, if available]
Project Description[insert contract name and number, if applicable]
1. Location[insert amount in US$ in words and inFigures]
2. Scope of Project[insert physical size of activities]
3. Methods/Technology[insert specific aspects of the methods/technologyinvolved in the contract]
4. Other Characteristics[insert other characteristics if any]
*The Bidder shall use the OANDA Interbank Mid-Rate published on the last day of the fiscal year.Note: In order to verify Bidder experience in implementing Digital Health Solutions, each contract/experience MUST be accompanied by: 1) A copy of signed Contract 2) Completion Certificate from the Client on that project or letter from the client if the project is ongoing.   Company Name: ______________________   Name of In-Charge: ____________________   Position: _____________________________   Signature: ____________________________   Date: _______________________________

Annex 3. Past Experience Implementing eCBIS Systems at National Scale in LMICs

Applicant’s Name: [insert full name] Date: [insert day, month, year] Joint Venture Member Name: [insert full name] RFP No. and title: 2005394 – eCBIS Page [insert page number] of [insert total number] pagesList chronologically works performed as Prime Contractor of a nature and amount similar to the work proposed in this bid. Also list details of work in progress or committed to, including the expected completion date(s), using the table below.This table should be filled out for each contract/experience in implementing eCBIS Systems at National Scale in LMICs
Similar Contract No.[insert number] of [insert numberof similar contracts required]Information
Contract Identification[insert contract name and number, if applicable]
Award date[insert day, month, year, as in 15 June, 2015]
Completion date[insert day, month, year, as in 03 October, 2017]
Role in Contract[check the appropriate box]Contractor Management Contractor Subcontractor Member in JV
Total Contract AmountUS$ [insert total contract amount in US$ equivalent]
If member in a JV or subcontractor, specify participation in total Contract amount[insert apercentageamount][insert totalcontract amountin localcurrency][insert exchange rate and totalcontract amount in US$equivalent]*
Client’s Name:[insert full name]
Address:[indicate street / number / town or city / country]
Telephone/fax number[insert telephone/fax numbers, including country andcity area codes]
E-mail:[insert e-mail address, if available]
Project Description[insert contract name and number, if applicable]
1. Location[insert amount in US$ in words and inFigures]
2. Scope of Project[insert physical size of activities]
3. Methods/Technology[insert specific aspects of the methods/technologyinvolved in the contract]
4. Other Characteristics[insert other characteristics if any]
*The Bidder shall use the OANDA Interbank Mid-Rate published on the last day of the fiscal year.Note: In order to verify Bidder experience in implementing eCBIS Systems at National Scale in LMICs, each contract/experience MUST be accompanied by: 1) A copy of signed Contract. 2) Completion Certificate from the Client on that project or letter from the client if the project is ongoing.   Company Name: ______________________ Name of In-Charge: ____________________ Position: _____________________________ Signature: ____________________________ Date: _______________________________  

Annex 4. Tech03 – Key personnel (format of Biodata)

Give the detailed information of the key personnel who are scheduled to be assigned as full-time field staff for the project. Fill up a form for each key personnel. – Authorized Managing Officer / Representative – Sustained Technical Employee
  1. Name : ____________________________________________
  2. Date of Birth : ____________________________________________
  3. Nationality : ____________________________________________
  4. Education and Degrees :_______________________________________
  5. Specialty : ____________________________________________
  6. Registration : ____________________________________________
  7. Length of Service with the Firm :___ Year from___ (months) _____ (year) To ____ (months) _____ (year)
  8. Years of Experience : ____________________________________________
  9. If Item 7 is less than ten (10) years, give name and length of service with previous Clients for a ten (10)-year period (attached additional sheet/s), if necessary:
Name and Address of Client Length of Service _____ year(s) from _____ to ______
  1. Languages : ____________________________________________
Supporting Documents for each key personnel(1) Copy of degree (bachelor or master) (2) CVNote: For key personnel to be validated, Bidder MUST fill out this Annex AND provide (a) and (b). This is a PASS/FAIL to have the point. Company Name: ______________________ Name of Key Personne: ____________________ Role in the Proposal: _____________________________ Signature of Key Personnel: ____________________________ Date: _______________________________

Annex 5. Eligibility & Minimum Qualification Requirements Checklist

#Required DocumentApplicable toEvaluation Stage
1Application Submission Form Acknowledge, stamp and signLead EntityEligibility & Contractual Compliance
2Business Registration Certificate OR equivalent (from home country)HEach Joint Venture MemberEligibility & Contractual Compliance
3Valid Tax Clearance Certificate OR equivalent (from home country)Each Joint Venture MemberEligibility & Contractual Compliance
4(1) A court clearance or confirmation that no bankruptcy proceedings are pending against the individual OR (2) Entity current financial statements.Each Joint Venture MemberEligibility & Contractual Compliance
5Declaration of Absence of Conflict of Interest Acknowledge, stamp and sign (Form CoI – 1.3)Each Joint Venture MemberEligibility & Contractual Compliance
6Articles of Incorporation OR equivalentEach Joint Venture MemberEligibility & Contractual Compliance
7Lease or Rental agreement or Land DeedEach Joint Venture MemberEligibility & Contractual Compliance
8Form of Tender Security (Bid Security Guarantee) (Annex 1)Lead EntityEligibility & Contractual Compliance
9Memorandum of Understanding or Joint Venture Agreement in case of JV. The MoU/JV Agreement should describe the role of the partner in the venture.Lead EntityMinimum Qualifications Requirements (MQR)
10Specific Experience (Form EXP – 2.1) Acknowledge, stamp and signEach Joint Venture MemberMinimum Qualifications Requirements (MQR)
 
Bid / ToR/RFQ/RFP/EOI
Monrovia
Catholic Relief Services
5 days ago
Brac

Finance Manager (Liberia Nationals Only)

BRAC is a global leader in developing and implementing cost-effective, evidence-based programs to empower the most marginalized in extremely poor, conflict-affected, and post-conflict states. Founded in Bangladesh in 1972, BRAC now works in more than 20 countries in Asia and Africa and takes a holistic approach to alleviating poverty, running programs in education, healthcare, microfinance, women and girls’ empowerment, agriculture, food security, and human and legal rights. Together, the initiative will result in systemic change that creates a positive and measurable impact for 1.2 million adolescent girls and young women, 1.9 million households, and 9.5 million people in 7 countries in Africa by 2027.PurposeThe Finance Manager is a key position responsible for supporting the Head of Finance in managing the day-to-day financial operations of BRAC Liberia. The role's primary focus is on ensuring the accuracy, timeliness, and integrity of financial processes across all offices. The Finance Manager will oversee financial control systems, support budget management, lead team capacity-building, and act as a crucial link between the Country Office and field teams.Key Responsibilities:
  1. Key Responsibilities
Financial Operations & Reporting
  • Oversee and manage all financial and accounting activities, including general ledger maintenance, bank reconciliations, and balance sheet reconciliations, ensuring compliance with all policies.
  • Manage the end-to-end process for budget preparation, forecasting, and the creation of detailed spending plans.
  • Ensure timely payment and reconciliation of all statutory deductions, including withholding tax and NASSCORP.
  • Prepare accurate and timely financial reports for both internal and external stakeholders, providing critical financial analysis and insights on performance.
Compliance & Internal Controls
  • Implement and monitor robust internal control systems to safeguard organizational assets and ensure all financial activities adhere strictly to BRAC Liberia’s guidelines.
  • Act as a key liaison during internal and external audits by preparing and submitting all required documentation in a timely manner.
  • Actively track and follow up on audit findings, ensuring timely implementation of recommendations and corrective actions.
  • Collaborate with procurement and administration teams to enforce adherence to financial policies and procedures.
Team Leadership & Capacity Building
  • Supervise, mentor, and coach the finance team, including direct reports and field staff, to foster a high-performance culture.
  • Conduct regular performance reviews and provide proactive feedback to team members.
  • Proactively identify skill gaps and develop a capacity-building plan to strengthen the skills and knowledge of finance staff across all offices.
  • Provide direct support to finance officers and area accountants to ensure proper financial records and adherence to budget codes.
Stakeholder Collaboration
  • Build and maintain strong, credible relationships with program and administrative teams to ensure adherence to financial policies and budget discipline.
  • Serve as a key point of contact for financial inquiries from field teams and provide support to regional leadership on budget planning.
  • Actively participate in the evaluation and pre-qualification of vendors and service providers to enforce quality assurance and maintain positive relationships.
  • Support the development and implementation of new financial systems and processes to strengthen accountability.
 Safeguarding Responsibilities:
  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation
  • Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
  • Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same
 
  1. Qualifications, Experience & Competencies
Experience: At least 6 years of progressively responsible experience in finance, accounting, or a similar role, with a minimum of 2 years in a leadership or supervisory capacity within a not-for-profit or NGO environment.
  • Education: A Master’s degree in Finance, Accounting, Economics, or a related field.
  • Professional Certification: Preferred A professional qualification in CPA or ACCA is required.
Knowledge & Skills:
  • Considerable knowledge of accounting standards (IFRS) and financial reporting principles.
  • Strong proficiency in financial management systems (e.g., Oracle, SAP, or similar ERP systems).
  • Demonstrated ability to meet deadlines with superior attention to detail and accuracy.
  • Excellent interpersonal, communication, and leadership skills.
  • Sound understanding of donor funding, grant management, and compliance requirements.
  • Proven ability to work autonomously, manage multiple demands, and prioritize effectively.
Employment type: Regular/Fixed-TermSalary: NegotiableAbout BRAC International:BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realize their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven, and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience, and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org.com)Our Core Values:Integrity: We approach our work with honesty and integrity.Innovation: We innovate and iterate to improve our impact.Inclusiveness: We foster inclusion to reach those who need it most Effectiveness: We strive for effectiveness to better serve people in povertyIf you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!Candidates are recommended to email their Resume and Cover Letter to bimcf.liberia@brac.netApplication deadline: 2nd March, 2026BRAC is committed to safeguarding children, young people, and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability, or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent. “BRAC International is an equal opportunities employer.” Nationals are encouraged to apply!
Full time fix term
Monrovia
Brac
6 days ago
SEGAL

Administrative Assistant

   Base Station : Secure Car Rental Thinkers Village Office, Paynesville Job Type : Full Time Reports To : The General Manager, Fleet Operations Company Overview About Secure Car Rental Secure Car Rental is a leading transportation company dedicated to providing efficient and reliable service to our clients. With a commitment to innovation, safety, and operational excellence, we are looking for a dynamic Vehicle Maintenance Planner to lead our fleet operations. We operate in partnership with the Security Expert Guard Agency of Liberia (SEGAL) to provide vehicles for both patrol and deployment purposes, manage them to meet the transportation needs of its guard personnel under the ArcelorMittal Liberia (AML) contract in Grand Bassa, Bong and Nimba Counties where AML carries on open-pit mining of iron ore from its sites in the Nimba mountains, located near Yekepa and Tokadeh. In addition, Secure trucks are involved with transporting food supplies, uniforms and accessories for SEGAL to its areas of operation under the SEGAL/AML contract for the provision of security services.The Role: The Administrative Assistant will provide high-level administrative support to management and departments, ensuring smooth daily operations. This role requires a versatile professional with strong knowledge in human resources, finance, administrative procedures, and banking operations to effectively support organizational needs, maintain compliance, and facilitate communication across various functions.Key Responsibilities:Administrative Support: Manage calendars, schedule meetings, and coordinate appointments; Prepare, review, and distribute correspondence, reports, and presentations; Handle incoming calls, screening and routing callers to the appropriate parties, emails, and inquiries professionally; Organize and maintain filing systems (physical and electronic); Assist in the preparation of agendas and minutes for meetings. managing office supplies, maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.Human Resources Knowledge: Assist in proving support to the entire onboarding process for new employees, including preparing orientation materials, coordinating training sessions, and facilitating smooth integration into the team; Maintain and regularly update comprehensive employee records, including personal details, employment history, driver licenses, certifications, training records.Finance and Accounting Skills: Assist in processing invoices, expense reports, and purchase orders; Support budgeting, financial reporting, and reconciliation activities; Maintain financial records and ensure accuracy of data entry; Collaborate with the finance department to track financial transactions and assist with audits; Support payroll processing and related documentation.Banking Knowledge: Manage banking relationships and transactions, including deposits, withdrawals, and transfers; Reconcile bank statements and ensure accuracy of financial data; Assist with banking compliance and documentation requirements; Coordinate with banking partners for various financial services, Perform other tasks ss maybe required.Qualifications and Skills:
  • Proven experience in a vehicle maintenance planning or fleet management role.
  • Excellent organizational, time management, and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to
collaborate effectively across departments.
  • Ability to work in a fast-paced and dynamic environment while maintaining
attention to detail.
  • Computer Skills: Proficiency in the use of Microsoft Office products (Excel, Word)
  • Administrative Writing Skills
  • Professionalism
Why join Secure Car Rental? ➢ Competitive salary and benefits package. ➢ Opportunities for professional growth and development.➢ A supportive team culture and a commitment to safety and excellence. ➢ The chance to play a key role in the success of a growing company.How to apply: If you have a passion for strategic planning and a background in Administrative Affairs, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to info@segalsecurityliberia.org or segal_2006@yahoo.comAll Applications are to be submitted via email and addressed to: The Human Resource Manager Security Expert Guard Agency of Liberia 10th Street Sinkor, Beachside of Gardiner Avenue Monrovia, Liberia Deadline for the submission of applications with accompanied CV, credentials is 22nd February 2026 at 1700 hours.Unsuitable applications will not be acknowledged. Late Applications will not be considered.
Full Time
Monrovia
SEGAL
1 week ago
EQO Consulting

Project & MEAL Officer – Expertise France Office in Liberia – 10 months

Expertise FranceExpertise France (EF) is a public interministerial agency responsible for technical cooperation that provides project engineering and technical assistance worldwide. EF operates in various fields of development and institutional cooperation including safety and security reform, post-crisis/ stability, public health, human rights, strengthening of institutions and NGOs, and governance. Carrying out large-scale, multi-stakeholder programs, EF supports cooperation between individuals, teams, and institutions with very different statuses, cultures, and specialties. EF has acquired sound experience in the administrative and financial management of large-scale international programs.Project descriptionThe French Development Agency (AFD) a funding partner, and Expertise France (EF) together with the Action Against Hunger (ACF) are contributing to strengthen the Liberia health system. Their efforts are aligned with the Ministry of Health National Health Sector Strategic Plan – A Roadmap to Universal Health Coverage 2022-2026 and the National Health Policy 2022-2031.   The EF’s HEALTH project aims to strengthen the MoH coordination and oversight role at the national level, the leadership, management, and governance skills at sub-national levels, and improve the quality of training offered in midwives’ schools in three counties of Liberia. This project will complement and collaborate with ACF Liberia in implementation to maximize the impact of AFD investment in Liberia.Job descriptionBased in Monrovia, Liberia, under a local contract, the Project and Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer contributes to the definition, management, and effective and efficient implementation of the H.E.A.L.T.H project, in accordance with the requirements of the EF and AFD M&E Policy.   Project and MEAL Officer supports the coordination of project components, focusing on project performance management to ensure smooth implementation of activities such as events training courses, and conferences. Under the line management of the Deputy Project Manager, the MEAL officer will play a key role in monitoring program activities, evaluating progress, providing input for reports, identifying and addressing bottlenecks, and assisting with monitoring and evaluation tools and reporting including maintenance of program database. In addition, the MEAL officer will support organizing governance and coordination meetings, contributing to improving project strategies and developing monitoring and impact indicators.Job ResponsibilitiesThe Project & MEAL Officer will have the following duties and responsibilities:  
  • Assist in supporting across the project components to ensure effective implementation of project activities including the logistics associated with carrying out activities (events, training courses, conferences, study trips, etc.);
  • Contribute to the organization of the project’s governance and coordination meetings including close-out meetings, project steering committees, etc.
  • Recommend improvement of the theory of change and logical framework;
  • Monitor impact indicators for the program’s success in line with the logical framework;
  • Monitor all program activities and progress towards achieving the program outputs;
  • Monitor and evaluate the overall progress on the achievement of results, as well as the sustainability of the program’s results;
  • Provide inputs, information, and statistics for quarterly, annual, and other reports to the project team;
  • Provide feedback to the project and HQ team on program strategies and activities;
  • Provide suggestions to improve the efficiency and effectiveness of the program by identifying bottlenecks in completing program activities and developing plans to minimize or eliminate such bottlenecks;
  • Participate in annual program reviews and planning workshops and assist the Deputy Project Manager in preparing relevant reports;
  • Assist the project staff with M&E tools and in supporting them in their use;
  • Assist the project management in internal and donor reporting especially with key findings and lessons learned from programme innovations;
  • Prepare and maintain the program database.
ProfileQualifications and skills
  • University degree in Public Health, Nursing, Midwifery, development studies or similar;
  • In-depth knowledge of MEAL processes;
Knowledge and interest in health system strengthening;
  • Excellent writing and synthesis skills;
  • Responsiveness, initiative, and autonomy are a must;
  • Teamwork and good coordination skills;
  • Very good knowledge of Microsoft Office applications;
  • Fluent in English
Professional experience
  • At least 3 years of successful experience in monitoring and evaluation of projects, preferably in the field of international cooperation and development.
  • Experience working on an European Union or AFD-funded project is an asset.
 How to Apply Interested candidates must submit below to : d.akarawitage@eqo-consulting.com
  • A detailed CV and Cover Letter.
  • Copies of diplomas, and certificates of past employments
  • Three professional references including emails and telephone contracts.
 Evaluation Process
  • Short listed candidate will be contacted for a two-phase evaluation process of written test and an interview.
Full time fix term
Monrovia
EQO Consulting
1 week ago

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