About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Mercy Corps started operations in Liberia in 2002 in response to the humanitarian crisis brought on by the two Liberian civil wars which took place from 1989-1997and 1999-2003. Since then, Mercy Corps’ interventions have evolved based on the context and needs of Liberian people. Based on the changing needs, Mercy Corps Liberia has implemented programs in renewable energy, food security, agricultural livelihoods, financial inclusion, nutrition, water and sanitation, infrastructure, and in youth economic empowerment.

The Program / Department / Team (Program / Department Summary)
PROSPECTS IV is a youth employment programme funded by the Government of Sweden, designed to benefit over 6,000 young people directly and influence nearly 15,000 more through systemic change. Building on the successes of PROSPECTS IV, which shifts from direct service delivery to a Market Systems Development (MSD) approach, addressing structural barriers to employment. Implemented in Montserrado, Margibi, Bong, Nimba, and Bomi, the programme seeks to catalyze inclusive economic opportunities by strengthening local systems and institutions. Expansion to additional counties will be guided by learnings and uptake from the initial implementation phase, particularly following the sector market analyses.

The Position (General Position Summary)
The Program Assistant will be based at Mercy Corps’ Head Office and will play a key role in supporting program implementation and administration. This position is responsible for facilitating private sector engagement activities, ensuring accurate documentation and timely data entry into MEL system, and intervention activities across various portfolios. The Program Assistant will provide operational backstopping to the Program Manager, lead partnership implementation and monitoring, and facilitate
capacity-building support for partners. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks to ensure smooth and effective program delivery.

Essential Responsibilities
Program Management
●Develop draft Terms of Reference, budget, agenda for training, workshop, assessments, and field engagements.
●Support the Program Manager to Plan Program Activities.
●Facilitate field assessments and data collection exercises.
●Update program activity plan and ensure appropriate filing of project files.
●Facilitate all solicitation and procurement processes within the program scope.
●Provide backstopping support to the Program Manager.
●Liaise with the Data Collectors to ensure accuracy and timely collection of data.
●Support MEL Manager as required.

Capacity Development
•Support the capacity development of MSEs and Data Collectors.
•Assist team members with information, tools, and resources to improve performance & reach objectives.
•Promote accountability, communicate expectations, and provide constructive feedback informally and formally.
•Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Finance & Compliance Management
•Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Finance & Compliance Management
•Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Security
•Ensure compliance with security procedures and policies as determined by country leadership.

Supervisory Responsibility
None
Accountability
Reports Directly To: Program Manager
Works Directly With: Finance team, People and Culture Team, and Operations Team.

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding
international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

Minimum Qualification & Transferable Skills
●Minimum of a university degree in Management, Business Administration, Social Work, Economics, Social Science, or a related field.
●Minimum of two years of work experience working in a similar capacity within the INGO.
●Demonstrated ability to interact with project partners and stakeholders
●Experience in conducting assessments and data collection approaches is a plus.
●Strong computer skills in Microsoft Office programs.
●Knowledge of M&E tools will be of added advantage.
●Demonstrated experience in being proactive and taking initiative in a work setting.
●Excellent spoken and written English.
●Experience working with young people and/or businesses.

Success Factors
The Successful Candidate is expected to have excellent writing skills, as well as the ability to help with Program Planning and reporting. Excellent organizational skills. Self-motivated and energetic character. The Successful candidate should be willing to Learn and adapt well to new environments and changes, and should be a good team Player.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Efficiency and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis
of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).