POSITION : B2B Debt Coordinator

REPORTING TO : Corporate Sales Manager

DEPARTMENT : Corporate Sales – B2B

PURPOSE OF THE JOB

Coordinate with the Finance APA supervisor to follow-up on balances of all B2B clients.

KEY ACCOUNTABILITIES

More specifically the role will include:

• Debt Tracking: Maintain accurate records of outstanding debts from corporate clients, both old and current, in a systematic and organized manner.
• Communication: Initiate and maintain effective communication with corporate clients Financial Team to facilitate the collection process. This includes sending reminders, notices, and other relevant correspondence.
• Negotiation: Work closely with clients to negotiate and establish suitable payment arrangements. Collaborate with internal teams to find mutually beneficial solutions for debt resolution.
• Documentation: Prepare and maintain comprehensive documentation related to debt collection efforts, ensuring compliance with company policies and legal requirements.
• Reporting: Generate regular reports on the status of debt collections, providing insights into outstanding balances, successful resolutions, and any potential risks.

Minimum Requirements

Education: Bachelor in Finance, Economics, or related field. ­­­­­­­­­­­­­

Experience: Previous experience as a Marketing Assistant is required.

JOB SPECIFIC COMPETENCIES

• Good knowledge of the telecom environment
• Strong skills and experience with Word, Outlook, Excel & Power Point
• Ability to analyze data
• Excellent customer experience and satisfaction skills
• Critical and analytical thinking
• Excellent communication, teamwork, and collaboration abilities.
• Fast-paced, team-oriented environment focused on service delivery.
• Demonstration of the highest level of integrity, trust, and information confidentiality
• High ability to work within set deadlines

To apply:

Please submit via email your letter of application along with your recent curriculum vitae as well as copies of your academic credentials to hr.olr@orange.com

Due to the urgency of the role, interviews will be done on a rolling basis.

Deadline for receipt of applications: April 18, 2025 at 5:30 p.m.

Please note the following:

• Only short-listed candidates will be contacted

• Female applicants are highly encouraged to apply.