At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services.

By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.

As one of the current developments in Africa, APM Terminals is currently realizing an important investment in Monrovia, Liberia in close cooperation with the government of Liberia through the National Port Authority and operates a terminal that can serve the new generation container vessels. This development is of major importance to the economical development of Liberia.

By joining APM Terminals, the world is your workplace.

APM Terminals Liberia is very interested in receiving applications from qualified persons for the below position:

Job Title: Commercial Manager Reports to: Managing Director

PURPOSE

Accountable for driving the commercial activities within the terminal to include the development of business opportunities and performance in all Commercial activities to include the sales function, customer care, financial and non-financial targets.

PRINCIPAL ACCOUNTABILITIES

• Establish business priorities to meet the customer’s requirements.
• Develop and execute Commercial programs to achieve stated objectives regarding revenue, profitability and market share.
• Maintain positive relationships with key stakeholders, to create and maintain APM Terminals visibility in the market.
• Manage the translation of the Commercial strategy into business targets, budgets and tangible plans.
• Partner with business managers to drive Commercial performance.
• Develops departmental plans and Commercial priorities. Leads the Finance team in the unit.
• Foster and develop relationships with new prospective customers, whilst identifying the customer’s needs and requirements.
• Establish business priorities to meet the customer requirements and take ownership for developing the NPS score.
• Co-ordinates customer issues and complaints with relevant department & maintains a one-point customer contact.
• Manage and maintain relationships with key accounts, Landside and Seaside.
• Consistently ensure that customer care of the highest quality is delivered to customers.
• Drive and manage the customer value proposition to secure growth and profitable sales development.
• Drive the implementation and continuous application of the APM Terminals Sales Process.
• Analyses marketing programs and take action/adjust plans to increase sales effectiveness
• Prospect and secure new customers and/or new opportunities within existing accounts.
• Develop a successful sales campaign which maximizes APM Terminals win rate.
• Maintain a database of pipeline opportunities including pipeline forecasts, and recording of opportunity plans.
• Produce Commercial evaluations of potential initiatives, advising on if they will be commercially viable and beneficial.
• Drive and oversee the development of new products and services, through the identification, development, marketing of such products and services.
• Identify opportunity for terminal to generate additional income via land revenues.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

• The position requires a professional standard of knowledge to lead teams through functional/general expertise in the Commercial and associated functions.
• Minimum college degree in business, marketing or related discipline.
• Detailed understanding of the various links with other functional areas.
• Excellent negotiation and relationship building skills on all levels.
• Strong communication skills with the ability to communicate across the organization.
• Trustworthy, and able to work highly independently and in teams.
• Ability to provide leadership, obtain cooperation and promote a team environment to meet objectives.
• Requires excellent analytical skills, including the ability to interpret data.
• Must be able to exercise discretion and good judgment, with an ability to understand the effect of decisions overall in the company.
• Must be able to handle company information with confidentiality and discretion.
• A broad and international experience and a proven track record within B2B Sales.
• Proven ability to work in a matrix organization.
• Excellent stakeholder management, both internal and external.

Applicants are requested to kindly apply online at the following website: https://jobsearch.maersk.com/jobposting/index.html?id=AT-233339 on this site, you will be required to upload a cover letter to the attention of Head of Human Resources, complete the online application form and ALSO upload your CV to complete the process. PLEASE NOTE THAT ONLY APPLICATIONS RECEIVED ONLINE AT THE ABOVE JOB SITE WILL BE CONSIDERED. No reaction can be expected before all applications are analyzed. We guarantee total confidentiality. Closing date for applications will be January 10, 2020 by Close of Business.