| JOB PROFILE | |
| Job Title: Coordinator, Business Management | Operating Unit: MTN Liberia |
| Reports to: Chief Executive Officer | Department: CEO’s Office |
| Number of Direct Reports: None (0) | Job Level: 2 |
| At MTN, our purpose is to enable the benefits of a modern connected life for everyone. We are committed to leveraging technology and digital innovation to connect people, businesses, and communities while creating sustainable value for our customers, shareholders, employees, and society.
MTN Group’s strategy is anchored in building the largest and most valuable platform business in Africa. This strategy is supported by a scaled connectivity and infrastructure business, encompassing mobile and fixed access networks that serve consumer, enterprise, and wholesale segments across our markets.
Our Ambition 2030 MTN’s Ambition 2030 is focused on leading digital solutions for Africa’s progress by: § Accelerating platform growth § Advancing digital and financial inclusion § Enabling sustainable connectivity § Building a resilient and future-fit organisation § Supporting Africa’s economic and social development through digital transformation As MTN continues its evolution into a leading digital platform business, every role contributes to enhancing customer experiences, enabling innovation, strengthening operational excellence, and delivering sustainable business growth.
We at Lonestar cell MTN are a purpose and Value-led organization. We believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.
This is what we want you to experience with us!
Our commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realize our shared goals.
Welcome to our Live Y’ello Values: · Lead with Care · Can-do with Integrity · Collaborate with Agility · Serve with Respect · Act With Inclusion
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application | |
| MISSION/CORE PURPOSE | |
| Job Summary To provide strategic, governance, administrative, and operational support to the CEO by coordinating executive office activities, facilitating effective stakeholder engagement, managing governance processes, and ensuring the timely preparation, consolidation, communication, and tracking of executive, Board, and management information. The role serves as a central coordination point between the CEO, Board, Executive Committee, MTN Group, and key stakeholders to drive business effectiveness, informed decision-making, governance compliance, and execution of strategic priorities. | |
| CORE RESPONSIBILITIES | |
| CEO SUPPORT · Work with the CEO to prioritize an agenda and focus on the most important issues and opportunities. · Strategically manage the CEO’s time and calendar by exercising discretion and decision-making · Sort and filter requests and correspondences for the CEO’s time while ensuring strategic priorities are met in a timely manner. · Keep the CEO on schedule by providing regular updates and prompts. · Respond to routine questions and requests and refer higher level managerial requests to the Executives and/or directors, as appropriate. · Prepare CEO reports, e.g., Weekly management team update · Provide key board level reports for CEO where required and prepare meeting packs and follow-up governance, e.g. Operational (OPS) reviews/ budget reviews/ REMCO /off-sites · Manage review of packs and address management needs · Oversee, coordinate, assist with such routine administrative duties such as, receiving telephone calls and correspondence (including emails) and flagging them as appropriate. · Coordinate the CEO travel program and itineraries, prepare expense reports, composing non-routine and routine correspondence, · Compile and organize data for special reports and send correspondence on behalf of the CEO using the CEO’s “voice.” · Attend key meetings with the CEO with the purpose of ensuring follow-up and execution on identified next steps. GOVERNANCE · Ensure CEO’s calendar addresses business priorities by ensuring that gaps and clashes are foreseen and rectified. · Plan meetings/events in conjunction with CEO and CEO direct reports · Fully provide secretariat–operational reviews, management meetings and regional reviews, including preparation of agendas and meeting materials, production of minutes, preparation of governance schedule, providing advice and guidance to presenters and effective communication between all other departments. · Communicate with relevant functions in the Region · Build and develop best practice governance across the business and provide key knowledge regarding Lonestar Cell MTN KPI’s and governance. LEADERSHIP & TEAMWORK · Manage, facilitate and provide structure to governance and management meetings · Develop wider key team relationships with the CEO Direct Reports and Regional Management team to ensure effective implementation of plans for Lonestar Cell MTN. SUPPORT COMMUNICATIONS Work with the internal communications team to assist with the: · Preparation of key events for Lonestar Cell MTN and where the CEO is involved, as required · Production of high-quality communications that is accurate, timely and effective. AD-HOC PROJECTS · Undertake ad-hoc projects or tasks as requested by the CEO · Own, analyse and make recommendations on projects | |
| QUALIFICATION AND EXPERIENCE | |
| Education Bachelor’s degree in business administration, Management, Economics, Finance, Corporate Governance, Law, Public Administration, or related discipline. Master’s degree in business administration (MBA) is an added advantage Experience Minimum of 5 years’ experience in Executive Office Management, Corporate Governance, Strategy, Business Administration, Project Coordination, or related field. Experience working with Boards, Executive Committees, or senior leadership teams. Experience in report writing, business analysis, and executive communication. Experience coordinating multiple stakeholders and managing competing priorities. Telecommunications industry experience will be an advantage.
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| CORE COMPETENCIES | |
| Important competencies required for the position: Important competencies required for the position: Must be a Role Model of ethical practices by living the MTN Values of: Lead with Care, Can-Do with Integrity; Collaborate with Agility, Serve with Respect and Act with Inclusion Knowledge · Ability to write comprehensive reports and communicate effectively with all levels of Management within MTN and all types of Partners · Ability to establish priorities, manage and evaluate accordingly · Very good knowledge and presentation skills using MS Excel, MS PowerPoint, MS Word and other relevant software · Knowledge of Lonestar Cell MTN business activities · Confident in taking minutes at senior board and governance meetings · Strong influential skills across various audiences and levels · Excellent relationship and networking skills, particularly at the senior level · Excellent organization skills, ideally with Project Management experience · High degree of accuracy and attention to detail · Excellent verbal and written communication skills in addition to enthusiasm and clarity · Excellent ability to solve complex problems · Commercially aware · Ability to work effectively in a dynamic environment and deal sensitively with diverse cultures · Demonstrated commitment to getting the job done · Strong operational experience to manage the day-to-day affairs of a manager Behavioural Qualities: · Analytical Thinker · Problem Solver · Operational Value Creator · Culture and Change Champion · Supportive People Manager · Relationship Manager · Results Achiever · Operationally Astute · Passion for e-commerce and mobile business
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To apply, email all applications (cover letter and updated resume/curriculum vitae) to: hrvacancy.lr@mtn.com and/or contact.Liberia.lr@mtn.com.
In the subject of your email, please state your name and the vacancy you are applying for.
In the letter of interest, kindly state which of the five (5) MTN Live Y’ello Values resonate with you.
Women and People with disabilities are highly encouraged.
The closing date and time for the receipt of applications is Thursday November 12, 2026 @ 4:30 p.m.
Please Note the following: