Job Announcement

County M&E Officer

This position is proposal-based and is contingent on funding and donor approval.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.

Catholic Relief Services (CRS) began working in Liberia in 1957, with a permanent Country Program Office opening in 1990, supporting relief and development operations in the country. CRS Liberia has proudly maintained a strong reputation and relationship with partners and the communities we serve in the country by implementing a multi-sector program portfolio. CRS’ relief and development work is accomplished through programs of emergency response, health, agriculture, education, livelihoods, peacebuilding, and WASH.

Job Summary:

The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer provides technical and strategic support to the CRS/Liberia Global Fund grant team and CRS partners in establishing and operationalizing effective MEAL systems and supports the development of integrated MEAL systems.

S/he works closely with the MEAL Manager and other grant team members in conducting assessments, evaluations, and collection of monitoring data for the grant. The position works with the MEAL Manager to ensure compliance to MEAL Policies and Procedures for quality reporting as well as documentation of project achievements, success stories etc. The officer promotes data utilization by periodically producing tailor made data visualizations and dashboards for specific data users. The officer will supervise and provide training to 8 county focal points in field monitoring and data validation exercises.

This person will support county-level MEAL efforts to ensure timely and quality reporting of malaria data.

Title: County M&E Officer

Location: Monrovia

Type of Role: Fixed-Term Contract

Reports to: Technical Advisor – MEAL

Roles and Key Responsibilities:

• Support the development, testing, adaption, and roll-out of program-level MEAL systems, including performance monitoring plans (PMP), performance indicator reference sheets (PIR), indicator performance tracking table (IPTT), data collection instruments, data and reporting flow maps, feedback and response mechanisms (FRM), and detailed implementation plan (DIP).
• Support the development of new or adapt/test existing MEAL technical guidelines, frameworks, standard operating procedures, data collection tools, and databases for health programming including HMIS.
• Support county focal persons to monitor MEAL activities, identify challenges at the facility and county level, and provide solutions to ensure consistent and timely reporting. Train county and district focal persons on the utilization of DHIS2.
• Work closely with the Ministry of Health in the implementation of HMIS-strengthening activities. Provide technical guidance on challenges, working closely with MOH personnel to provide solutions at all levels.
• Support the coordination and implementation of all assigned MEAL project activities as outlined in the detailed implementation plan in line with CRS MEAL quality principles and standards, Global Fund requirements, and good practices.
• Work with MEAL Manager to ensure timely and accurate reporting of malaria data for pulse check and PU reporting to the donor, LCM, and other relevant stakeholders.
• Support tracking and monitoring of tracer medicines utilizing the DHIS2 and LMIS. Use data to identify gaps on the availability drugs and report to the MEAL manager identified stock-outs at the last mile in a timely manner.
• Work with the Supply Chain Management (SCM) colleagues in the triangulation of service data, consumption data, and distribution data at facility and county levels.
• Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare reports per established reporting schedule.
• Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
• Collect and disseminate related information and resources to CRS staff and partners and assist with organization, design and coordination of training workshops to support capacity building efforts. Identify new approaches and methods for online learning.
• Contribute to the learning agenda by researching and analyzing information, conducting literature reviews, mappings or information gathering from various internal and external sources on assigned topics. Coordinate maintenance of virtual resource and documentation databases.

Basic Qualifications

• Bachelor’s degree in social sciences with emphasis in public health, computer sciences, statistics or another development-related field. Master’s degree preferred.
• At least three years of professional experience implementing MEAL for programs related to public health programming. Experience with Global Fund programs is an added advantage.
• Management experienced desired.
• Demonstrated skills in MEAL design with previous experience in application of quantitative and qualitative research methodologies.
• Demonstratable computer literacy in MS Office – Excel, Power Point, Access and Word, SPSS, STATA, or any other statistical packages.
• Ability and proven experience transferring knowledge through formal and informal training.

Required Languages – English

Travel – Must be willing and able to travel up to 50%.

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment.
• Good relationship management skills and the ability to work closely with local partners and community members.

• Attention to details, accuracy and timeliness in executing assigned responsibilities.
• Proactive, results-oriented and service-oriented

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities (if none, state none)

Key Working Relationships:

Internal: GF Malaria Project staff (Chief of Party I, DCOP, Technical Advisor II – MEAL, Malaria Technical Advisor, MEAL, ICT4D, Procurement and Supply Chain, and Finance teams); Regional and HQ MEAL Technical Advisors, ICT4D/GKIM colleagues

External: National and local MoH, LCM, partners, other GF Principal Recipients for the HIV/AIDS and Tuberculosis grants, and health consortia.

Applications:

Please send a resume/CV to LR_HR@crs.org by April 10, 2024, with the subject line “County M&E Officer” No phone calls. Only shortlisted candidates will be contacted.

We thank all applicants for their interest in this opportunity; however, if you don’t hear from us after two months of the vacancy deadline, kindly note that your application was not successful.

CRS follows an equal opportunity policy and actively encourages diversity welcoming applications from all especially women and people living with a disability.

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviours related to the above safeguarding-related topics.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.