MAIN RESPONSIBILITIES

• Defines the indirect Sales and distribution strategy and plans in order to:
  • Maintain or win the market/value share leadership of Orange in all the services operated (Telco, MFS, Energy etc.)
  • Reach or exceed the turnover and customer/POS base targets in all the service ranges (Telco, MFS, Energy etc.)
  • Optimize the distribution costs (commissions, workforce, budget, evolution/innovation, digitalization etc.) for EBITDA improvement
• Implement the plans to develop an effective indirect distribution channel
  • Building successful relationships with key dealers and support them in building their network
  • Ensure permanent availability and promotion of Orange’s services
• Guarantees the performance of the indirect distribution network and the commercial quality
  • Monitor the KPI’s on a weekly, monthly, quarterly basis
  • Organizes review meeting with distributors
  • Regular field visits of our network as far as market intelligence
• Ensures and support the implementation of OLIB Compliance Program and Tolerance Zero towards corruption including AML/CFT
  requirements as well within the indirect distribution department and network

TECHNICAL ACTIVITIES

• Defines Orange Liberia and Orange Money Liberia indirect distribution and commercial strategy, in line with the Group and the Cluster Orange Coted’Ivoire strategy
• Defines the contracting policy with partners, distributors, and wholesalers and ensures the proper execution of the contract
• Proposes new strategic orientations based on specific studies, market and competition analyses
• Define the Distributors, Super Agents, and Point of Sales objectives and coordinates the deployment of the indirect distribution network (recruitment
  of Distributors, POS, Agents, Super Agents, new partnerships, etc.)
• Defines the operational plan for Orange Liberia and Orange Money Liberia indirect distribution network
• Sets and monitors the achievement of objectives by the indirect distribution network, in line with the Orange Liberia and Orange Money Liberia strategy
• Ensures that the governance of the distribution contract is respected by all the actors of the indirect distribution network.
• Sets and monitors the achievement of recruitment objectives for Orange Liberia and Orange Money Liberia distribution network
• Oversees the prospecting and management of commercial partnerships for both Orange Liberia and Orange Money Liberia
• Manages sensitive relationships in the context of business partnerships
• Defines and implements the recruitment strategy for new customers of Orange Liberia and Orange Money Liberia
• Ensures the proper deployment and animation of all new strategic services and offers such as Orange Energy, IRT, B2B, Micro loans, etc.
• Ensures a proper and diligent implementation of offers/services/product animation plans in the indirect distribution network
• Ensures the quality of service to distributors and end customers through a permanent supervision of the GSM and OM activities.
• Develop, deploy and maintain an aggressive acquisition program to develop the active base and value of OLIB and OM
• Expand a better structuration of OLIB and OM distribution networks
• Improve implication of indirect distribution (distributors) in the sales of GSM and mobile money products
• Expand Orange Liberia and Orange Money footprint by improving reliable PoS/agents/Distributors in Monrovia, as well as in the rural, and ensure
  cash, float, scratch card, etc., availability nationwide.
• Validates the coverage and decongestion/desaturation needs of fixed, mobile, and internet networks,
• Validates the budget and the management policy of the equipment and accessories and the commercial administration of the distribution partners
• Ensures compliance with procedures and regulations for all the activities under your supervision

ADMINISTRATIVE/ORGANIZATIONAL ACTIVITIES

• Lead and coordinate the activities of the distribution team in line with management objectives
• Ensures the management of the staff under his/her authority and the good working atmosphere
• Ensures the follow-up of the realization of the projects of its direction
• Ensure that the rules, procedures, and decisions under his/her responsibility are adopted by the actors concerned
• Ensures the follow-up of studies and analyses initiated, in relation with internal or external resource persons
• Ensures the improvement of processes and the management of change
• Manage relations with the Group and the Cluster in order to benefit from best practices in his/her field of activity
• Maintain relationships with external partners to ensure proper execution of the contract
• Organizes the sharing of skills and know-how specific to the field
• Controls and evaluates the quality and the respect of the objectives of its collaborators
• Ensures the availability and adequacy of the resources required for proper operation
• Determines and implements, in collaboration with the HR department, the training and skills development needs of his/her employees
• Ensures the coaching, training and supervision of teams
• Defines and evaluates the objectives of the employees under his/her responsibility and ensures the implementation of the management’s objectives
• Develops and negotiates the budget necessary to achieve the objectives in line with the development objectives set
• Validates the management chart and proposes areas for improvement in performance indicators
• Validates the budget of his/her department

CRITICAL DIMENSION OF THE POSITION

• Loss of market share
• Decrease in turnover/ Direct Margin
• Loss of competitive advantage
• Deterioration of the company’s brand image
• Non-compliance with the clauses of the distribution contract
• Non-compliance with Internal and External rules and regulations

MINIMUM REQUIREMENTS

Education:
Post-graduate degree in Marketing or a MBA.

Experience:

• Minimum of Ten (10) years of progressively responsible Marketing or Sales and Distribution experience preferably in a multinational Company. Five (5) of those years in a senior management role in Sales and Distribution.
• Expertise in building, leading, and inspiring teams of high performing professionals

JOB SPECIFIC COMPETENCIES (Skills/Knowledge/Attributes)

• Knowledge of the Telecom Sector & Industry
• Solid understanding of the distribution strategies
• Sales and distribution analysis
• Trade Marketing
• Mobile Money Distribution/ Business model
• Solar Energy Distribution
• Negotiation Management
• Project Management
• Commitment, execution, and monitoring of partnerships
• Problem Solving (ability to find solutions: being results-oriented)
• Customer relationship management (Internal / External)
• Performance management and monitoring
• Ability to communicate and share information
• Ability to motivate and grow teams
• Effectiveness of decision making
• Track record of working across multiple functions, both collaboratively and independently
• Ability to travel as needed

To apply:
Please submit via email your letter of application along with your recent curriculum vitae as well as copies of your academic credentials to hr.olr@orange.com

Deadline for receipt of applications: August 27, 2021, at 5:30 p.m.

Please note the following:

• Only short-listed candidates will be contacted
• Female applicants are highly encouraged to apply