Mountain Dew Group (MDG), a vibrant and self-motivated Liberian-owned company focused on creating a positive impact in our society, engaged in the business of hospitality, microfinance, and sales of beverages with its headquarters in Ganta, Nimba County, is seeking to recruit qualified Liberians for the positions listed below. The company has existed for 11 years but recently rebranded under MDG in 2024.

Position: Front Desk Officer (2)

Reporting to: Front Desk Supervisor

Duty Station: Gompa City, Nimba County

Position Summary: The position is responsible for receiving bookings, confirming reservations and receiving guests at the front office of the Mountain Dew Lodge.

Below are the detailed responsibilities:

• Handles phone calls, emails and
• Follow up on reservations when necessary.
• Handles guest check-in/check-out procedure and allot room to guest
• Inform guests about the formalities, any special conditions relating to their stay and the services available.
• Register and address any guest complaint as soon as possible.
• Maintain a daily guest registry, both manually and electronically for easy reference.
• Maintains proper storage and tracks all key movements.
• Prepare and issue invoices to guests, collect room and other miscellaneous charges for various services used by guests during his/her stay
• Perform other tasks as may be assigned.

Qualifications/Requirements of Front Desk Officer

• Diploma/AA degree in Hotel Management, Business Administration
• Etiquette and good manners with honesty, discretion, and dedication
• Must be willing to work on different shifts
• Strong Communication & Excellent skills
• Familiarity with necessary software applications for data entry and communication (Excel, Microsoft Word & Google Sheets)

Deadline: February 15, 2025

Please do not send your credentials at this stage of the application

Only shortlisted candidates will be contacted.

Interested persons can drop their applications at our Du port office (Green Oceans compound), Mountain Dew Lodge in Ganta, or email your applications to: dhoggard@mountaindewgroup.com