Position Purpose:
SEGAL seeks to recruit an ICT Solutions Manager who will provide strong technical leadership
to ensure ICT solutions are the best fit to present and future business needs while also
acknowledging ICT strategies, principles and standards and optimizing the utilization of existing
ICT capabilities; provide direction on the development of solutions and assure the quality of
solution documentation and associated processes, and market our services, develops relationships
with new clients, makes sales visits and presentations, maintains advanced knowledge of products
and services, and establishes and meets sales goals.
The successful candidate will have improved skills, a proven professional experience and a detailed
knowledge of industry’s best practice processes, will manage the existing ICT Infrastructure, the
team and future developments. The ICT Solutions Manager will also be responsible for quality
and process improvement initiatives. This position is perfect for an ICT Solutions Manager who
is motivated, remains technical hands on to deal with the ICT Strategy of the business.
Position Responsibilities/Role
• Lead and manage the design of ICT solutions which may encompass multiple core
technologies and platforms, to meet current business requirements and aligned with ICT
architecture.
• Ensure that our CCTV Systems (Standard, IP and HD), Biometric Access Control/Time
Attendance, Fire Detective & Alarm Systems, GPS Tracker System, Network Solutions
and IT System Set-up, Power Bank/Power Back-up Systems, Intrusion Detection Systems,
etc. with our current and future clients are up and running; all ICT operating systems and
applications are secure and fit for purpose, continually reviewed and enhanced so they will
best deliver on business needs.
• Drive ICT medium- and long-term strategy and develop appropriate ICT policies
• Prepare ICT Department’s annual business plan, annual budget and monitor and control
expenditure; advise on appropriate technology and infrastructure to support in achieving
the strategic and business objectives.
• Continually Update and Administer anti-virus, firewall and VPN infrastructure to ensure
that all systems are secure and comply with Data Protection requirements; develop, update
and maintain company website; deal with routine queries and complaints.
• Develops and expands a portfolio of corporate clients by networking and marketing;
assesses client IT needs and makes recommendations, including IT equipment and service
packages; prepares sales visits and presentations to pitch product, service, and combination
packages to clients; demonstrates IT equipment to highlight product benefits.
• Negotiates sales, package discounts, and long-term contracts with clients; provides
technical advice after sales; establishes sales goals and implements a plan to meet those
goals, and tracks progress toward goals and documents sales performance.
• Ensure that all designs and other work outputs related to solution design are of a quality
consistent with business needs and industry standards, provide high quality consulting and
advisory services on ICT solutions through the solution lifecycle reflecting full
responsibility of solution design components.
• Develop and implement strategies including industry innovation and best practice
techniques for continuous improvement including time to develop ICT solutions such that
benefits can be realized sooner and value to the business is optimized; work collaboratively
with ICT Architects to provide strong assurance over the delivery of both internally and
externally delivered ICT solutions to ensure compliance with SEGAL standards and
enterprise architecture; work collaboratively with ICT Architects to maintain application
and technical architecture and standards.
• Contribute actively to a learning organization through the personal and team development
of core competencies, constructive behaviors and maintaining a professional network.
• Becomes fluent in all products and services offered by the employer through testing,
demonstrations, and research; answers questions, describes benefits, and discusses pros
and cons of various competing products or services
• Answers questions, describes benefits, and discusses pros and cons of various competing
products or services; gains familiarity with the IT industry, and stays updated on trends
and innovative products
• Creates marketing literature and web-based features to promote products and timesensitive sales, attends trade exhibitions and industry events to learn about cutting-edge
products and sales.
Key Selection Criteria
✓ Extensive knowledge of enterprise solutions, application integration technologies and
information delivery and how these technologies can be combined to deliver effective
business solutions.
✓ High level of conceptual and analytical skills, in relation to IT solution design, development
and technical environment issues when architecting and being involved in the
implementation of diverse, business critical IT applications.
✓ Extensive knowledge of contemporary analysis, design, integration, implementation and
development methodologies and tool sets and their applicability to the efficient and
effective development of solutions.
✓ High level of skill in developing team and individual capabilities especially in relation to
the analysis and design of significant ICT solutions.
✓ High level of written and verbal communication skills, with particular strengths in
negotiating, influencing, facilitating and presenting information.
✓ High level of skill in developing effective relationships with clients, peers, staff and vendors
in a changing environment.
Sales Skills and Qualifications
Bachelor’s Degree in Computer Science or Marketing, experience with Sales and Marketing,
Knowledge of Relevant Products and Sales, Written and Verbal Communication, Interpersonal
Communication, Negotiation, Critical Thinking, Ability to Meet Goals, Ability to Work Under
Pressure, High Energy Level, Motivation, Ambition, Technical Skill, Attention to Detail.
Working knowledge of some or all of the following: Windows 7 to 10, Windows Server 2012,
Microsoft Exchange 2012, SharePoint, VMware ESXi 6, Web hosting technologies, Microsoft
Office Products, Unix and/or Oracle.
Deadline for Submission of Applications
Thursday, 26 December 2019 at 5:00 P. M.
Application along with resume plus credential copies should be submitted in hard or electronic
(segal_2006@yahoo.com), addressed to the Administrative Manager, SEGAL, Beachside of
Gardiner Avenue, 10th Street Sinkor, Monrovia – Liberia. Or apply through the system below. For those applying in hard copy, please
indicate on the back of the envelope: “ICT Solutions Manager” and hand deliver to the security
gate at Central Headquarters.
SEGAL is an equal opportunity employer; therefore, FEMALE CANDIDATES ARE
ENCOURAGED TO APPLY. ONLY SHORTLISTED APPLICANTS WILL BE
CONTACTED. NO APPLICATION WILL BE ACCEPTED BEYOND THE
DEADLINE DATE.