TITLE OF VACANT POSITION: IT OFFICER

Report to: National Coordinator

Contract Type: Full-time Position

Functional Relationships: All team members and external stakeholders as required

Duty Station: Monrovia

ABOUT FAWE

FAWE Liberia, a national chapter of FAWE International, was launched at the Ministry of Education (MOE) on December 15, 1998 with a mandate to close the gender gap in education and contribute towards the achievement of the Education For All (EFA) goals. FAWE Liberia is officially registered with the Ministries of Planning, Foreign Affairs and Education as a local NGO.

FAWE Liberia’s national priority is to bridge the gender gaps in education by advocating for policy change to improve educational opportunities for girls and young women; to reach those counties in which branches have not yet been established; to execute awareness campaigns at the grass root levels on the need to educate the girl child at all levels; and to carry out development interventions in girls’ education and the empowerment of women.

The Forum for African Women Educationalists (FAWE) is a non-governmental organization that is non-political, voluntary, charitable, non-sectarian and does not discriminate based on race, ideology, color, nationality, or religious persuasion. At FAWE Liberia, we promote gender equity and equality in education in Liberia by fostering favorable policies and attitudes toward girls’ education.

Job purpose

Reporting to the National Coordinator, the IT officer will maintain and manage FAWE’s computer network, software and hardware for effective functioning and efficiency of the system, and ensure FAWE’s IT standards and security are strongly adhered to.

Key activities

IT Asset Management

• Recommend and assist in the procurement of printers and other spare parts or accessories as needed. Ensure compliance to FAWE IT Procurement Policy
• Maintain the ICT inventory register and asset movement and verify that all assets are registered in the assets register and coded.
• Configure, manage and maintain all FAWE’s IT Tools (laptops and Printers) to meet FAWE’s standards and performance.
• Proactively assess the IT tools performance and standards
• Ensure proper use of IT equipment by staff according to the guidelines. Ensure that the software and hardware efficiency is up to standard.

Networking

• Manage and maintain the FAWE’s internal office network (LAN, WAN)
• Closely work with internet service provider to provide quality accessible internet
• Perform proactive maintenance and reconfiguration of IT systems, including software and security updates on a regular basis.
• Improve network and computer security measures.

Software Installation

• Assure the active and up to date use of FAWE’s standard antivirus software
• Facilitate the installation of approved software and systems and IT tools and ensure quality of the applications.
• Manage and keep records of local software licensing agreements

Database Management

• Manage and maintain existing database to ensure integrity of data is maintained
• Training of staff in the use of data management systems available including support to strengthen data collection and reporting by field staffs.
• Supervise the implementation of data management at the all levels and the proper integration at FAWE’s offices
• Enforce use of SharePoint amongst staff and provide orientation on its use
• Timely facilitate the production of quality standard reports according to standard reporting templates and other adhoc reports as and when requested either by FAWE’s Management
• Ensure departmental files on SharePoint are maintained in line with set structure and standards
• Implement disaster recovery and back-up procedures, information security and control structures.

Information Management and Backups

• Support staff to upload data and information on SharePoint
• Ensure departmental files on SharePoint are maintained in line with set structure and standards
• Maintain and store safely the external backup. These must be well labelled and with reference to retrieve required when required.

Communication, support and email accounts

• Facilitate the set-up of the Email groups
• Provide helpdesk and troubleshooting assistance to staff in FAWE and in the field.
• Conduct training for staff in the use of hardware, software, security, and internet
• Enforce proper and efficient use of dongles, smartphones, sat phones, and other communication devices and maintain costs to an acceptable level
• Guide program team in the collection, maintenance and security of digital data through the use of devices like tablets

Information system security

• Create access restriction to IT hardware and software. This includes access privileges by staff to the shared departmental folders and levels of access.
• Implement security improvements
• Determine security violations and incidences by conducting periodic audits checks and report any violations.
• Upgrades system by implementing and maintaining security controls.

IT Compliance and standards

• Maintains quality service by following FAWE’s IT Policies, Procedures and standards.
• Ensure that all FAWE’s staff have been briefed and have signed the FAWE’s IT Policy. This includes consultants and visitors who have access to FAWE’s IT tools and Internet.
• In consultation with National Coordinator review and update the IT policy.

Other

• Attend to any other duties as instructed by the National Coordinator.

Qualifications:

• BA/ bachelor degree in Information Technology /or Information Science /or Computer Science and/or any other related qualification.
• Strong analytical thinking and troubleshooting skills
• Excellent knowledge of Windows, Office 365, Microsoft applications, Sage, Data Management, Backup recovery plan.
• Strong organization skills Strong project management, communication, and coordination skills.
• Commitment to FAWE’s mission of gender-responsive education.
• At least 3 years working experience in the related field and with experience in working with National/ International Program Systems; supported by databases would be a plus.

Application Procedure

Review of applications will begin as soon as they are received, and only complete applications will be reviewed. If an outstanding applicant is identified early in the search process, we reserve the right to appoint before the deadline. For this reason, we encourage interested candidates to apply at the earliest possible opportunity.

Please submit a detailed CV and a Covering letter to email address recruitment@faweliberia.org with the subject line IT Officer by latest 6:00 pm GMT; 10^th April 2025