Maintenance Technician

  • Location:
  • Salary:
    negotiable
  • Job type:
    Full Time
  • Posted:
    2 weeks ago
  • Category:
    Electronic, Engineering
  • Deadline:
    February 28, 2020

The Maintenance Technician will join our After-Sales Team to help improve our
response time to our growing customer base in Liberia. The candidate should possess
great attention to detail, be passionate about all things electrical and technical, and be
eager to learn and acquire new skills on the job.
Responsibilities and KPIs
• Evaluate and perform electrical repairs on products as received from the field
• Maintain inventory of spare parts, repair equipment and supplies
• Communicate with other departments (Sales team, Customer Care, Finance) to
complete maintenance processes
• Respond to After-Sales Team and other field staff requests for maintenance
support
• Take part in training of agents and other field staff on technical support
• Perform other maintenance duties as requested
KPIs
• Response time to products received from field
• 0% error rate when update after-sales tickets
• 100% accountability for products received and spare parts at HQ
Desired Skills and Experience
• Minimum degree or certificate in electronics, engineering or relevant field from
reputable college or university
• At least 3-years’ work experience in a technical high-paced environment
• Experience in repairing, installing, and operating a range of electrical and solar
equipment and devices
• Effective written and communication skills
• Good working knowledge of Microsoft Office Suite and related technologies
• Ability to prioritize tasks and follows specified procedures with excellent attention
to detail
• Physically capable of lifting heavy objects without assistance is desired

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