At Lonestar Cell MTN, we believe that understanding our people’s needs and aspirations is key to

creating experiences that delight you at work, every day. We are committed to fostering an

environment where every member of our Y’ello Family is heard, understood, and empowered to

live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us

honest. It is not something we claim to be. It is in our DNA.

As an organization, we consider it our mission to create an exciting and rewarding place to work,

where our people can be themselves, thrive in positivity and ignite their full potential. A workplace

that boosts creativity and innovation, improves productivity, and ultimately drives meaningful

results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with us!

Our commitments go beyond an organizational promise. It is in our leadership and managerial

ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to

realize our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world.

Welcome to our Live Y’ello Values:

· Lead with Care

· Can-do with Integrity

· Collaborate with Agility

· Serve with Respect

· Act With Inclusion

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

· Develop or update and implement HR policies, practices and procedures to improve efficiency and

· Develop and implement innovative HR programs with focus on Employees’ Welfare and Engagement which will include birthday projects, staff forum and fantastic Fridays, CEO’s Lunch with staff, CEO Breakfast meetings, amongst others.

· Supervise the preparation of HR Reports to NASSCORP, Liberia Immigration Services, Ministry of Labor, EXCOM and the Board.

· Oversee MTN Liberia Recognition and Reward Platforms, programs and policies including MTN shine platform.

· Ensure timely and accurate data preparation for surveys including GCA, Sentimeter, Psychometric, Pulse, etc and monitor participation for full compliance.

· Coordinate all Disciplinary Hearings and reporting in a timely manner consistent with the Disciplinary Code of MTN Liberia.

· Ensure the proper administration of the HR HCM platform.

· Coordinate the Leave Administration; HCM Access; Employees ID Card and Access Passes.

· Oversee the administration of all travels and expense processing.

· Handle Payroll administration and benefits scheme.

· Develop, implement, maintain and review remuneration Policies, Processes & Procedures (PPP)

· Handle EXPAT Management services; Cultural diversity experience

· Supervise HRBPs to ensure full delivery of their job expectations.

· Build and maintain relationship with hospitals, insurance companies and other external vendors for the purpose of ensuring smooth administering of employees’ welfare

· Represent HOD or Company at external activities in the absence of the HOD.

· Have full understanding of Labor Law, Immigration processes and regulations.

· Have full understanding of LCC MTN’s Policies, processes and procedures.

· Support in budget formulation, tracking and monitoring

· Ensure proper filing of employees documents/file

· Liaise with Corporate Communications Department to ensure improvement of communication with employees

· Perform other duties as may be assigned from time to time

Supervisory /Managerial/ Leadership Complexity:

· Conduct regular weekly staff meetings to track staff performance(s) and encourage feedback.

· Build one-on-one relationship with team members.

· Ensure annual leave compliance.

· Manage, monitor and ensure staff adherence to punctuality of attendance and lunch breaks

· Ensure strict adherence to the standard operating procedures of he HRD

· Set goals and objectives for direct reports, monitor progress and maintain motivation

· Manage performance of team.

· Identify staff training and development needs and implement necessary actions by ensuring that the identified gaps are covered

· Encourage staff to actively participate in the Group Culture Audit (GCA) Survey

· Recognize hardworking and committed staff under the HR Recognition & Reward Scheme (MTN Shine)

· Support assigned HR Business Partners in implementing HR policies and procedures.

Independent thought and Judgment:

· Independent thought and judgement based on experience

· Independent thought and judgement should always be in strict alignment with the standard

· operating procedures of the HR Department.

· Bachelor’s degree in management, Sociology, Human Resources or related field

· Certificate in Human Resources Management/SPHR/SRHM or Membership with professional Associations

· Master’s in business administration, HR Management, related field is an added advantage;

Experience

· Minimum of five (5) years’ relevant working experience with three (3) years in similar role or at HR Manager level in a multinational corporation, INGO or Telco

· Proven track record of achievements in similar role

· Minimum of seven years (7) years’ demonstrated experience at a HR Coordinator/Supervisor level

· Worked across diverse cultures and geographies advantageous

Must be a Role Model of ethical practices by living the MTN Values of: Lead with Care, Can-Do with Integrity; Collaborate with Agility, Serve with Respect and Act with Inclusion

Knowledge :

§ Counselling

§ Cultural Diversity / multi-cultural experience

§ Telecommunications Technology Fundamentals

§ Knowledge of Policy Design and Development

§ Sound knowledge of Human Capital Management

§ Strong Understanding of the Labor Laws of Liberia

§ A very good understanding of the MTN Compensation & Benefits Framework

§ Sound Knowledge of Employees’ Relations

§ Data Management

Skills /other Competencies :

§ Ability to adapt and openness to learn new trends and skills

§ Ability to align MTN Group standards to international best practice and local regulatory environments

§ Ability to work with multiple Heads of Department within the opco

§ Ability to provide Feedback, Coaching & Mentoring

§ Interpersonal & Results Oriented

§ Strategic Thinking and Quality Assurance

§ Conflict management and Continuous improvement

§ Decision making and Dispute resolution

§ Planning and Negotiation

§ People management and Team collaboration

§ Business acumen – an understanding of the business as a whole

Behavioural Qualities:

§ Ability to learn fast and master the trends in a relatively new working environment

§ Willing and flexible to travel extensively throughout Liberia to ll counties.

§ Be able to work under pressure in a fluid demanding and complex environment

§ Able to manage multiple assignments and agile to adapt to new challenges

§ Strong written and communication skills

§ Confident and assertive with a positive attitude

§ Team Player

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