At Lonestar Cell MTN, we believe that understanding our people’s needs and aspirations is key to

creating experiences that delight you at work, every day. We are committed to fostering an

environment where every member of our Y’ello Family is heard, understood, and empowered to

live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us

honest. It is not something we claim to be. It is in our DNA.

As an organization, we consider it our mission to create an exciting and rewarding place to work,

where our people can be themselves, thrive in positivity and ignite their full potential. A workplace

that boosts creativity and innovation, improves productivity, and ultimately drives meaningful

results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with us!

Our commitments go beyond an organizational promise. It is in our leadership and managerial

ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to

realize our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world.

Welcome to our Live Y’ello Values:

· Lead with Care

· Can-do with Integrity

· Collaborate with Agility

· Serve with Respect

· Act With Inclusion

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Product Strategy & Portfolio Management

· Develop and execute the MFS product roadmap aligned with MTN Fintech strategy.

· Identify market opportunities through research, customer insights, and competitive analysis.

· Own end-to-end product lifecycle (concept → launch → optimization → retirement).

· Define product value propositions, pricing models, and revenue targets.

· Ensure products are scalable, secure, and compliant with Central Bank regulations.

New Product Development & Innovation

· Lead product concept development for:

· Mobile Wallet services

· Merchant & Enterprise Payments

· International & Domestic Remittances

· Savings & Micro-lending (in partnership with financial institutions)

· Bill Payments & Government Collections

· Prepare business cases, financial models, and ROI projections.

· Coordinate with Technology, IT, Risk, Compliance, and external partners during deployment.

· Drive digital innovation and fintech partnerships.

Revenue & Performance Management

· Monitor product performance KPIs:

· Active wallet growth

· Transaction volumes & values

· ARPU

· Revenue & margin contribution

· Conduct product profitability analysis.

· Recommend pricing adjustments and promotional strategies.

· Drive usage campaigns in collaboration with Marketing and Sales.

Customer Experience & Market Competitiveness.

· Ensure seamless user journey across USSD, App, and Agent channels.

· Reduce friction points and transaction failures.

· Gather feedback from customers, agents, merchants, and enterprise clients.

· Benchmark against competitors and regional best practices.

Regulatory & Risk Alignment

· Ensure all products comply with:

· Central Bank of Liberia regulations

· AML/CFT requirements

· Consumer protection guidelines

· Collaborate with Risk & Compliance teams on product risk assessments.

· Ensure adequate controls are embedded within product processes.

Stakeholder & Partner Management

· Manage relationships with: Banks & financial institutions international remittance partners

· Government agencies Billers & corporate partners

· Negotiate commercial terms and service-level agreements.

· Drive ecosystem expansion strategy.

· Bachelor’s degree in Business, Finance, Economics, IT, or related field.

· Master’s degree (MBA) is an added advantage.

· 3–5 years’ experience in:

· Fintech / Mobile Money

· Banking Products

· Telecom Value Added Services

· Digital Financial Services

Experience

· 5 years exposure in telecommunications working across product development and marketing, including at least 3 years of VAS, data and digital products experience

· Experience in planning, analysing and managing various projects across a fast-paced business environment

· Experience at management level in a Telecommunication environment is an added advantage

Must live the MTN Live Y’ello Values of: Leader with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect and Act with inclusion

Knowledge :

· Proven experience in product development and commercial management.

· Strong financial modelling and analytical capability.

· Knowledge of mobile money platforms and payment systems.

· Understanding of AML/CFT and financial regulatory frameworks. Outstanding commercial management skills – numerate, analytical.

· Portfolio Management

· Digital Savviness

· Insights, Analysis and interpretation

· Product and Proposition

Behavioural Qualities:

· Conceptual Thinker

· Problem Solver

· Improvement Driver

· Culture and Change Champion

· Supportive People Manager

· Relationship Manager

· Results Achiever & Operationally Astute

· Commitment to the organization

· Good teamwork and coorperation

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