Job Announcement

Monitoring, Evaluation Management Information Systems Officer

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

The Government of Liberia, through the Liberian Ministry of Gender, Children, and Social Protection (MGCSP) is implementing the Liberia Women Empowerment Project (LWEP) (P173677) with financing from the International Development Association (IDA) of the World Bank Group. The LWEP aims to improve social and livelihood services for women and girls in targeted communities, foster positive social norms, and strengthen the government’s capacity to advance women and girls’ empowerment through a “whole community” approach targeting multiple actors and levels. The World Bank views this project as creating a platform for the empowerment of women where policy dialogue happens, evidence of what works is produced and disseminated, and partnerships are strengthened. The project will be implemented by the Liberian Ministry of Gender, Children, and Social Protection (MGCSP). Catholic Relief Services is a member of a consortium that has been awarded the contract of Lead Service Provider for components 1,2 & 3 of this project under the supervision of the Project Management Unit (PMU) of the MGCSP. Catholic Relief Services is leading the implementation of component 3 of the project. We are seeking an experienced and dynamic Monitoring, Evaluation Management & Information Officer to join our team at the field level to support implementation in Grand Gedeh and Rivercess counties. The successful candidate will play a crucial role in leading monitoring, evaluation and knowledge management and systems in accordance with the grant work plan.

Job Summary:

As a Monitoring, Evaluation and Management Information Systems Officer, you will coordinate and deliver various ICT and ICT4D (ICT), monitoring and evaluation-related services in accordance with established agency ICT policies, MEAL standards and procedures to support high-quality programs serving the poor and vulnerable. You will provide responsive, professional service and technical support to CRS staff and partners to ensure efficient operation and use of CRS information sharing, documentation, beneficiary counting, data collection and management, communication, and collaboration technologies.

Title: Monitoring, Evaluation and Management Information Systems Officer (2)

Location: Field Based (Grand Gedeh, Rivercess counties)

Type of Role: Fixed-Term Contract

Reports to: Lead Management Information System Specialist

Roles and Key Responsibilities:

• Support the development of forms/templates for use by the staff for the evaluation of project target indicators
• Carry out frequent monitoring visits to LWEP project sites
• Prepare analytical reports as related to the M&E framework
• Establish and operationalize the M&E system and related work at the county level
• Organize the baseline/Midline/Endline survey at the county level
• Review regularly the status of Project implementation at the county level to identify corrective measures, bringing to the attention of Project management any problems/issues arising thereof which may hinder the implementation of the Project;
• Analyze and generate information on the project’s multi-sectoral sex-disaggregated data and lessons learned
• Prepare results-focused project quarterly and annual project implementation reports at the county level, which will contain the evaluation of project progress in relation to the project objectives and outcomes and planned outputs and activities with special regard to cross-cutting issues of gender, poverty, environment, and climate change and other updates/briefs as deemed necessary
• Rollout to staff and partners any technical training as needed and appropriate
• Provide support on the independent impact evaluation
• Manage the gender-based Management Information System (MIS) to ensure a proper flow of information to and from the community to county to national level and the provision of timely and adequate information for decision-making
• Review monthly sub-project monitoring reports and supervise data entry into the project MIS, including checking the accuracy, completeness, and timeliness of data and report submissions
• Carry out frequent monitoring visits to sub-projects under implementation
• Identify and alert management to any emerging project implementation issues
• Provide any technical training to staff or partners as needed and appropriate
• Contribute to management progress reports as needed

Basic Qualifications

• Bachelor’s degree in Social Science, Economics, Development Studies, Information Technology, Public Policy or a related field.
• At least 5 years of experience in monitoring and evaluation of community development projects and managing MIS in community development projects, or relevant MIS experience
• Demonstrated data collection, management, and analysis skills and experience
• Demonstrated knowledge and practical experience in the application of M&E and MIS tools
• Digital skills, Knowledge of MIS computing, as well as MS Office and Internet

Required Languages – English

Travel – This position is field-based and will require frequent travel to project communities.

Knowledge, Skills and Abilities

• Good relationship management skills. Ability to relate to people at all levels internally and externally with a strong client-service focus.
• Strong communication skills with the ability to communicate technical ideas and concerns in a non-technical manner.
• Strategic, analytical, systems thinking, and problem-solving skills, with the capacity to see the big picture, make sound decisions, and offer non-standard solutions.
• Able to maintain confidential information.
• Proactive, resourceful, solutions-oriented and results-oriented.
• Basic understanding of business analysis concepts and best practices.
• Demonstrated experience building ICT capacity with professional staff.

Preferred Qualifications

• Demonstrated capacity in the management of network/server software and hardware devices and platforms.
• Grasp complex network, security, mobile, desktop, server, telephony, backup, application and database technologies.
• Experience with ITSM and systems management tools preferred.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and are used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually look for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: None

Key Working Relationships:

Internal: LSP Manager, Lead Livelihood Specialist, County Coordinator, Lead Climate Change Specialist, County Coordinator, Livelihood Officer, Climate Change Officer, BFM/CE Officer, Operations Officer, Finance Officer, Community Based Agents.

External: Ministry of Gender and Social Protection, Ministry of Agriculture, The World Bank Group, Implementing Partners, Local Government Authorities, Project community leadership.

Applications:

Please send a cover letter and a resume/CV to LR_HR@crs.org by January 31, 2025, with the subject line “Monitoring, Evaluation Management Information Systems Officer County Name.” Both cover letter and CV/resume should be in PDF format and submitted as a single document. Applications will be reviewed and assessed on a rolling basis until the position is filled. No phone calls, please. Only shortlisted candidates will be contacted.

No phone calls. Only shortlisted candidates will be contacted.

We thank all applicants for their interest in this opportunity; however, if you don’t hear from us after two months of the vacancy deadline, kindly note that your application was not successful.

CRS follows an equal opportunity policy and actively encourages diversity welcoming applications from all especially women and people living with a disability.

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviours related to the above safeguarding-related topics.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.