Main Duties & Responsibilities:

The primary role of the Network Analyst will be to assist in the installation, layout, and maintenance of all network components. He/she will be responsible for first line technical support, maintenance and monitoring of our network services. Additionally, he/she will plan, design, analyze, and provide technical support for our data communications network or group of networks.

SPECIFIC DUTIES & RESPONSIBILITIES:

• Monitor the institution’s network infrastructure
• Prioritize workload to ensure service and project delivery targets are achieved
• Contribute to continuous service improvement customer (internal & external) outages and recommend
• Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services.
• Anticipate communication and networking problems and implement preventive measures.
• Establish and perform maintenance programs following company and vendor standards.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Establish user profiles, user environments, directories, and security for networks being installed.
• Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems.
• Work with vendors to resolve complex network problems.

KEY SELECTION CRITERIA:

• Bachelor’s Degree in Computer Science, Cisco CCNA (certificates)or its equivalent
• Strong working knowledge of Microsoft Office – MS Word, MS Excel, MS PowerPoint, MS Access
• Network administration, network design and layout implementation experience highly desired
• A good working knowledge of routing and switching wireless technology
• An ideal candidate will be motivated to take ownership of daily/ongoing network projects, be capable of contributing to ongoing network redesigns and work well in team oriented environment.
• Must possess STRONG WRITTEN and VERBAL COMMUNICATIONS skills
• Must have no criminal record.

COMPENSATION:

Excellent benefit package that commiserates with qualification, extra training skills and experience.