JOB DESCRIPTION FOR PHARMACY DISPENSERS

Position: Pharmacy dispenser

Location: Medical center

Department: Pharmacy

Report to: Pharmacist

Job Summary:

The pharmacy dispenser is responsible for accurately dispensing prescribed medications, providing excellent customer service, and ensuring compliance with all relevant regulations. He/she reports to the pharmacist and the pharmacy manager for issues concerning quality and finance respectively.

Responsibilities:

Medication Dispensing:

• Accurately interpret prescription orders and dispense medications following established protocols.
• Label and package prescriptions appropriately.

Customer Service:

• Provide exceptional customer service by addressing inquiries and concerns.
• Offer guidance on medication usage and potential side effects.

Inventory Management:

• Monitor and manage medication inventory levels.
• Place orders for medication replenishment as needed.

Compliance:

• Ensure compliance with all relevant laws, regulations, and pharmacy policies.
• Maintain accurate records of dispensed medications.
• Respect SOS children’s villages policies: code of conduct, child and youth safeguarding policy, PSHEA, etc

Collaboration:

• Work collaboratively with pharmacy staff, healthcare providers (physicians, PA, nurses and aids) and other team members.
• Participate in team meetings and training sessions.

Quality Assurance:

• Perform routine quality checks to ensure the accuracy and integrity of dispensed medications.
• Report any discrepancies or issues promptly to pharmacist and/or pharmacy manager.

Patient Education:

• Educate patients on proper medication usage, potential side effects, and any other relevant information.
• Address patient queries regarding medications.