Department: Programmes

Responsible to: Country Director

Location: MML Head Office, Tubmanburg

Contract length: Indefinite

Job purpose

Reporting to the Country Director, the Programme Operations Lead will provide strategic leadership to the programme Operations team and will be an active member of the Global Operations Forum. The Programme Operations Lead is ensuring robust process for fleet management, supplier management, assets management, warehouse management and facilities management, are in place to support our school feeding programme. The Programme Operations Lead provides key inputs and innovative ideas on how to continuously improve our operations.

The post is key to the successful delivery of the school feeding programme in country and will have regular interaction and strategic alignment with key personnel in the MMI Programme Operations Team and will lead the field based operations team in order to provide a strong quality assurance in support to the Head of Programmes.

Key activities

Work in a highly effective and collaborative manner with our global programme delivery and operations staff to support the Country Director in the following key areas:

Programmatic Excellence

• Lead on implementation of logistics strategies, policies, procedures, tools striving to continually improve and reach toward operational excellence
• Lead on the development of the MML support OPS budget and its effective and efficient management while ensuring strict compliance with MML/MMI financial polices and procedures
• Implement monitoring of key performance indicators for all strategic areas of programme operations function.
• Proactively contribute to programmatic planning, risk management and reporting
• Strengthen communication across pillars, sharing best practices and learning, including forming and leading a highly effective operations team
• Deliver capacity building to operations team and promote a strong culture of compliance and highly robust ethics
• ensure strong cohesion between Procurement and our Operations function

Fleet Management

• • Implement efficient and effective fleet management processes and procedures ensuring adequate controls are in place (e.g. vehicle and fuel usage, spare parts management, routine and efficient vehicle maintenance, asset disposal, etc.) and comply with MMI global policies and procedures.
  • Ensure vehicles are adequately tracked for operational and security purposes
  • Review fleet key performance indicators and implement corrective actions where required

• Ensure effectively fleet management/ and usage and vehicle tracking systems are in place and being implemented in compliance to MMI global policy and procedures.

Warehousing & Construction

• Ensure effective functioning of our warehouses and distribution process with emphasis on optimal stock level management and efficient distribution planning.
• Ensure the warehouse(s) are secure, highly organized, clean, and all transactions are traceable and transparent. and strictly adhere to MM warehouse policy and procedures.
• Support global logistics staff in ensuring strong framework and processes to monitor performance (quality, cost, timeline) in construction/renovation projects such as kitchens/stoves

Supplier Management

• Lead on the analysis and management of supplier performances in collaboration with Procurement.

• Support the Procurement team on the development of a long-term strategic procurement activities, reflecting planned and possible expansions in our school feeding programme
• Actively manage supplier relationships to ensure that MM receives best value for money.

Facility Management

• Ensure efficient and effective facilities management processes and procedures are followed and that appropriate /adequate controls are in place

• Ensure that agreed repair/maintenance/construction work by MML staff or contractors has been completed satisfactorily and follow-up on any deficiencies

• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
• Routinely inspect office buildings and premises, and pro-actively resolve issues as they arise.

Quality Assurance

• Continually review and refine system and process in collaboration with MMI Programme Operations Team

• Define and implement detailed programme operations reports and dashboards for various management levels, ensuring regular monitoring and clear actions, learnings and recommendations are identified and acted upon

• Provide support and technical advice on the implementation of Fleet Management digital systems.

• Provide support and technical advice to the audit and risk function

Working with others

• Ensure robust implementation and continual improvement of operational tools that lead to enhanced effectiveness and efficiency of our feeding programmes
• Ensure strong, ongoing training and coaching for all stakeholders of Programme Operations, in close collaboration with our MMI Programme Operations Team
• Regularly benchmark other relevant organisations for best practices and emerging opportunities for optimising effectiveness and efficiency of our programme delivery
• Facilitate information sharing across the Kenya team and our global programmes through the MMI Programme Logistics Lead
• Work closely with the Operations team to develop meaningful weekly, monthly, and annual plans, and measure performance against agreed plans.

Other

• Coordinate responses to external audits conducted by MMI Risk & Assurance, liaising with MMI Programme Operations as required
• Develop a high-performing, innovative, resilient, and sustainable delivery team through constant coaching, mentoring and role modelling and effective performance management.
• Any other duty as assigned from time to time.

The role will require to travel to locations in which Mary’s Meals programmes operate.

How to apply for this role:

To apply, please send your CV (maximum 3 pages) with details of three professional references (emails and cell numbers), a cover letter explaining why you are interested in the role and attach a valid up-to date Police Clearance of good conduct (Liberian nationals) to Jobs.Liberia@marysmeals.org

Closing date: July 22ND, 2022, at 5pm. Only shortlisted candidates will be communicated to for interview. Your covering letter should make a compelling case for why you feel motivated to work for Mary’s Meals Liberia in this role, as well as giving a concise overview of your most relevant skills and experience and should fill no more than two pages of A4.

All applicants will be judged strictly on the basis of merit. Mary’s Meals is a child friendly organization committed to the protection of children. Mary’s Meals is an equal opportunities employer, all who meet the criteria are encouraged to apply

Mary’s Meals International manager competencies

All Mary’s Meals International employees approach their role in line with the 7S competency model.

Changes to the job description

As the organisation evolves, job descriptions may need to be reviewed and if appropriate, changed. Such changes may be initiated as necessary by the manager of this position in consultation with the employee. This job description may also be reviewed as part of preparations for the annual Personal Development Review.