RFP No: LBR/MON/AIM/MAR/2026/0849

Issued on: 23 March 2026

Closing Date & Time: 3 April 2026 at 17:00 hrs

LETTER OF INVITATION

To: Financial Service Providers (FSPs)

RFP Ref: LBR/MON/AIM/MAR/2026/0849

Date Issued: 23 March 2026

Validity of Proposal: 90 Days from the closing date

Closing Date and Time (Liberia Time): 3 April 2026 at 17:00 hrs

Background

BRAC Liberia is implementing the Accelerating Impact for Young Women (AIM) Programme in partnership with the Mastercard Foundation. The programme aims to economically empower young women through skills development, financial inclusion, and livelihood support.

As part of the programme, eligible participants will receive cash grants to support small business start-up or expansion.

To ensure secure, transparent, and efficient disbursement of funds, BRAC Liberia intends to establish a Framework Agreement with qualified Financial Service Providers (FSPs) to facilitate cash transfers across multiple programme locations.

Services Required

The objective is to engage qualified Financial Service Providers capable of:

• Delivering secure, timely, and traceable cash transfers
• Ensuring beneficiaries receive full entitlements without deductions
• Providing reliable transaction monitoring and reporting systems

You are invited to submit a Proposal to provide the following services: Cash Transfer Services. More details on the services are provided in the Terms of Reference (see Section 3). The Services are being procured by BRAC International (the Purchaser). The completed Proposal must be signed by your authorized representative; and must be valid for a minimum period as indicated above from the Closing Date of the RFP.

Any resulting contract will be established as a Framework Agreement with call-off arrangements for the provision of cash transfer services.

This Request for Proposal (RFP) is issued under an open competitive process and is publicly available to all eligible and qualified Financial Service Providers. This invitation is not transferable.

The RFP includes the following documents:

• This Letter of Invitation

1. Instructions to Bidders
2. Proposal Data Sheet
3. Terms of Reference (TOR)
4. Proposal Submission Forms
5. General Conditions of Contract
6. Special Conditions of Contract

Please confirm receipt of this Letter of Invitation in writing at the following address:

bidsubmission.liberia@brac.net, indicating:

(a) That you have received the RFP; and
(b) Whether you intend to submit a proposal.

Yours sincerely,

Sumo Jallah
Head of Operations
BRAC Liberia

Table of Contents

Section 1: Instruction to Financial Service Provider (FSP) 6

1.1 PREPARATION OF PROPOSAL 6

Section 2: Proposal Data Sheet (PDS) 15

Section 3: Terms of Reference (TOR) 18

Section 4: Technical Submission Form 19

Section 5: Financial Service Provider’s Organisation 21

Financial Capacity 21

Declaration 22

Section 6: Financial Service Provider’s Experience 23

Assignment Details 23

Assignment Description 24

Services Delivered 24

Declaration 24

Section 7: Financial Submission Form 26

Ladies/Gentlemen: 26

Pricing Structure 26

Declaration on Fees 27

Commissions and Gratuities (if any) 27

Declaration 27

Section 8: General Conditions of Contract (GCC) 28

Section 8: Special Conditions of Contract (SCC) 28

Section 8: General Conditions of Contract 29

8.1 GENERAL PROVISIONS 29

8.2 RELATIONSHIP BETWEEN THE PARTIES 30

8.3 AUTHORITY OF LEAD MEMBER 30

8.4 NOTICES 30

8.5 OBLIGATIONS OF THE PURCHASER 30

8.6 OBLIGATIONS OF THE FSP 31

8.7 PERSONNEL AND SERVICE POINTS 32

8.8 PERFORMANCE OF THE SERVICES 32

8.10 VARIATIONS 33

8.11 TERMS OF PAYMENT 33

8.12 TERMINATION AND SUSPENSION 33

8.13 DISPUTES AND ARBITRATION 34

8.14 FORCE MAJEURE 35

Section 1: Instruction to Financial Service Provider (FSP)

1.1 PREPARATION OF PROPOSAL

1.1.1 Financial Service Providers (FSPs) are invited to submit separate Technical and Financial Proposals. The currency of the Proposal shall be US$ or any other freely convertible currency. The Proposal will be the basis for contract negotiations and ultimately for a signed Contract with the selected FSP. The FSP shall inform itself fully of all circumstances and conditions relating to submitting a Proposal, including site visits if appropriate, and shall satisfy itself as to the correctness and sufficiency of the RFP documentation. By submitting a Proposal, the FSP understands that all provisions and conditions in this RFP (as potentially amended pursuant to Art. 1.1.12 below) shall fully and automatically apply to its Proposal.

1.1.2 If a pre-proposal meeting will take place this will be stated in the Proposal Data Sheet (PDS).

1.1.3 The estimated number of man-months for the Services or the budget is given in the PDS. The PDS will also state if the Purchaser envisages the need for continuity for downstream work and whether or not training is an essential part of the assignment. The type of Contract (Lump Sum or Time Based) is as stated in the PDS.

1.1.4 The Purchaser will state in the PDS if the FSP is subject to payment of any local taxes. Any such amounts shall not be included in the Financial Proposal as they will not be evaluated, but they will be discussed at contract negotiations, and applicable amounts will be included in the Contract.

1.1.5 The FSP shall prepare its Proposal using the Proposal Response Forms (PRF) in Section 4, as detailed in the PDS. In case of an association or joint venture, each member shall complete the PRF as detailed in the PDS. The completed and signed PRF, together with the required supporting documentation, will form the Proposal and shall be the basis on which the Proposal will be evaluated.

1.1.6 An FSP responding to the RFP may not associate with any other FSP that is responding to the RFP. In case FSPs are responding as an association, partnership or joint venture, the partners shall indicate who will act as the leader of the joint venture. In all cases all partners shall be jointly and severally liable. The composition or the constitution of the association or joint venture shall not be altered without the prior consent of the Purchaser. Association or joint venture arrangements shall be detailed in the Proposal.

1.1.7 If the FSP proposes to subcontract any component of the Services then the FSP shall provide details of the proposed subcontractors indicating the proposed part of the services that would be subcontracted and the relevant experience of that subcontractor, including a statement that the proposed subcontractor(s) is/are eligible under the conditions of the RFP.

1.1.8 FSPs may only submit one proposal. An FSP that submits more than one Proposal or participates as a member of an association or a joint venture in more than one Proposal will cause all the Proposals with that FSP’s participation to be disqualified.

1.1.9 Alternative Proposal(s) shall only be permitted, if so stated in the PDS.

1.1.10 The Proposal shall remain valid for the number of days stated in the PDS. In exceptional circumstances, the Purchaser may request that FSPs extend the Proposal validity period. The request and the FSP’s response shall be made in writing. The FSP may refuse the request, but its Proposal will no longer be considered. The FSP agreeing to the request will not be required or permitted to otherwise modify its Proposal for the period of the extension.

1.1.11 FSPs may request a clarification of any of the RFP documents up to the number of days indicated in the PDS before the proposal submission date. Any request for clarification must be sent in writing to the Purchaser’s address indicated in the PDS. The Purchaser will respond in writing, or by standard electronic means and will send written copies of the response (including an explanation of the query but without identifying the source of inquiry) to all FSPs.

1.1.12 At any time before the submission of Proposals, the Purchaser may amend the RFP by issuing an addendum in writing. The addendum shall be sent to all FSPs and shall be binding on them. FSPs shall acknowledge receipt of all amendments. To give FSPs reasonable time in which to take an amendment into account in their Proposals the Purchaser may, if the amendment is substantial, extend the deadline for the submission of Proposals.

1.1.13 The FSP shall prepare the proposal in the English language and submit one original and the number of copies specified in the PDS to the submission address provided on the cover page of the RFP. The proposal shall be clearly marked “Original” or “Copy” as appropriate.

1.1.14 An authorised representative of the FSP shall sign where so indicated in the PRS the original Technical and Financial Proposals. The authorisation shall be in the form of a written power of attorney accompanying the Proposal or in any other form demonstrating that the representative has been duly authorised to sign.

1.2 CORRUPT OR FRAUDULENT PRACTICES

1.2.1 The Purchaser requires that FSPs and their agents (whether declared or not), personnel, sub-contractors, sub-consultants, service providers and suppliers observe the highest standard of ethics during the selection and execution of contracts.

1.2.2 Should any corrupt, fraudulent, collusive, coercive or obstructive practices of any kind come to the knowledge of the Purchaser, it shall, in the first place, allow the FSP to provide an explanation and shall take action when a satisfactory explanation is not received.

1.2.3 In pursuance of this requirement, the Purchaser will reject a Proposal if it determines that the FSP recommended for award has, directly or through an agent or other third party, engaged in corrupt, fraudulent, collusive, coercive or obstructive practices in competing for the contract in question.

1.2.4 For the purposes of this provision, the terms set forth below shall apply:

(i) “corrupt practice” means the offering, giving, receiving, or soliciting of anything of value (whether tangible or intangible) to influence the action of a person involved in making decisions;

(ii) “fraudulent practice” means a misrepresentation of facts in order to influence a procurement process or the execution of a Contract to the detriment of the Purchaser and includes dishonestly obtaining any such benefit by way of deception, forgery or other means;

(iii) “collusive practice” is an arrangement between two or more parties designed to achieve an improper purpose, including to influence improperly the actions of another party;

(iv) “coercive practice” is impairing or harming, or threatening to impair or harm, directly or indirectly, any party or the property of the party to influence improperly the actions of a party;

(v) “obstructive practice” is deliberately destroying, falsifying, altering or concealing evidence material to the investigation or making false statements to investigators in order to materially impede an investigation into allegations of a corrupt, fraudulent, coercive or collusive practice; and/or threatening, harassing or intimidating any party to prevent it from disclosing its knowledge of matters relevant to the investigation or from pursuing the investigation; or acts intended to materially impede the exercise of the Purchaser’s rights.

1.3 ORIGIN OF FSP SERVICES AND GOODS AND SERVICES

1.3.1 FSP Services, including all parties constituting the FSP, shall not have the nationality of any country, and Goods and Services may not be supplied from those countries, prohibited by the legislation of country or by any international Agreement of which Country is a signatory, or by an Act of Compliance with a Decision of the United Nations Security Council taken under Chapter VII of the Charter of the United Nations. The countries covered by this prohibition, and any conditions applicable, at the time of issuing this RFP are as listed in the PDS.

1.4 ANTI-TERRORISM

1.4.1 The Purchaser requires that FSPs and their agents (whether declared or not), personnel, sub-contractors, sub-consultants, service providers and suppliers comply with all applicable Anti-Terrorism Laws (as hereinafter defined) and do not engage in or conspire to engage in any transaction that evades or avoids, or has the purpose of evading or avoiding, or attempts to violate, any of the prohibitions set forth in any Anti-Terrorism Law. “Anti-Terrorism Laws” shall mean any laws relating to terrorism or money laundering, including: Anti-Terrorism Act of Respected Country (as may from time to time be amended, renewed, extended, or replaced) and any international conventions related to terrorism and counter-terrorism.

1.5 QUALIFICATIONS OF THE FSP

1.5.1 To qualify for an award of Contract, the FSP shall demonstrate that it possesses the necessary professional and technical qualifications or competence, financial resources, equipment and other physical facilities, managerial capability, experience in the required field of operation and personnel to perform the Contract, as indicated in the PDS.

1.5.2 The Purchaser shall disqualify the FSP if it finds that the information submitted in a Proposal concerning its qualifications is false, misleading or incomplete.

1.6 PROPOSAL SUBMISSION AND OPENING

1.6.1 Proposals may be submitted in either hard copy and/or electronically as specified in the PDS. For hard copy submissions, the original and all copies of the Technical Proposal shall be placed in a sealed envelope clearly marked “TECHNICAL PROPOSAL”. Similarly, the original Financial Proposal shall be placed in a separate sealed envelope clearly marked “FINANCIAL PROPOSAL” followed by the RFP number and the name of the assignment, and with a warning “DO NOT OPEN WITH THE TECHNICAL PROPOSAL.” The envelopes containing the Technical and Financial Proposals shall be placed into an outer envelope and sealed. This outer envelope shall bear the submission address, reference number, RFP number, and name of Tenderer and be clearly marked “DO NOT OPEN BEFORE [as stated in the PDS]”. Failure to comply fully with this Clause will constitute grounds for declaring the Proposal non-responsive and rejecting it.

1.6.2 For hard copy submissions, the Proposal may only be delivered by hand, mail or by courier service to the Purchaser at the address and by the time and date stated on the cover page of the RFP. For electronic submissions the Proposal shall be submitted as set out in the PDS.

1.6.3 A Proposal received after the deadline for submission will remain unopened and may be collected by the FSP if it so wishes. If not collected within 3 months after the proposal closing date it may be disposed of.

1.6.4 The Purchaser shall open the Technical Proposals as soon as reasonably practicable after the deadline for their submission. The Proposal opening may either be Public, with FSPs allowed to attend, or not Public, without FSPs invited to attend, as detailed in the PDS. The envelopes with the Financial Proposals shall remain sealed and securely stored.

1.6.5 An FSP may withdraw its Proposal by submitting a notice of withdrawal before the deadline for submission of Proposals. The notice must be submitted identifying the RFP Number and clearly marked “Withdrawal of Proposal”. The withdrawal will be recorded at the Proposal Opening, but the withdrawn Proposal will not be opened or further considered.

1.6.6 The FSP may amend its Proposal by submitting a notice of amendment before the deadline for submission of Proposals. The notice, and amended Proposal, must be submitted identifying the RFP Number and clearly marked “Amendment of Proposal”. The amended Proposal will be opened and recorded at the Proposal Opening and considered in the subsequent evaluation of Proposals.

1.6.7 The Purchaser will not be responsible for, or pay for, any expense or loss, which may be incurred by an FSP in the preparation of its Proposal.

1.7 EXAMINATION AND EVALUATION OF PROPOSALS

1.7.1 Proposals properly received shall be evaluated in line with the evaluation criteria and selection method stated in the PDS by a Proposal Evaluation Committee (PEC) appointed by the Purchaser. The Purchaser’s determination of a proposal’s responsiveness shall be based upon the contents of the proposal itself, and any supporting documents, as required.

1.7.2 To assist in the examination and evaluation of the Proposals, the Purchaser may ask the FSP for clarification of its Proposal. The FSP may also be called upon to supply information additional to that provided in its Proposal to demonstrate to the satisfaction of the Purchaser that the FSP has the capacity to perform the Services specified. The FSP shall within the time specified comply with any such requests. Should the FSP fail to submit any or all of the information required, in the time stipulated, its Proposal may be treated as non-compliant and rejected.

1.7.3 Any attempt by an FSP to influence the Purchaser’s evaluation of any Proposal or the Purchaser’s award decisions will result in the rejection of its Proposal.

1.7.4 The Purchaser shall evaluate the Technical Proposal on the basis of its responsiveness to the Terms of Reference given in Section 3. Using the technical evaluation criteria set out in the PDS the Proposal shall be evaluated, including an analysis of weaknesses and strengths, and the technical score of the Proposal shall be determined by the addition of the scores awarded for all evaluation criteria.

1.7.5 The Proposal shall be rejected at this stage if it does not respond to important aspects of the RFP, and particularly the Terms of Reference, or if it fails to achieve the minimum technical score indicated in the PDS.

1.7.6 Financial Proposals of technically responsive Proposals which achieve the minimum technical score may either be opened publicly in the presence of the FSPs’ representatives who choose to attend, or not in public with no FSP present as indicated in the PDS. Where the opening is to be public, the applicable FSPs will be informed in time to be able to make arrangements for participation in the financial opening. The name of the FSPs, their technical scores and their total price shall be read aloud and recorded. Minutes of the Financial Opening will be documented. Costs incurred by the FSPs’ participation in the financial opening shall be borne fully by the FSPs.

1.7.7 For the purpose of the financial evaluation prices quoted by FSPs will be converted into a single currency and at the rate stated in the PDS. When correcting computational errors, in case of discrepancy between a partial amount and the total amount, or between words and figures the partial amount and words will prevail, unless in the opinion of the Purchaser there is an obvious misplacement of the decimal point in the partial amount, in which case the total amount as quoted shall govern and the partial amount shall be corrected. In addition to the above corrections, the cost of items described in the Technical Proposal but not priced, shall be assumed to be included in the prices of other activities. The formula for determining the financial scores shall be as stated in the PDS.

1.7.8 The weights of the technical evaluation result and financial evaluation result for each proposal shall be as stated in the PDS.

1.7.9 The FSP whose Proposal has achieved the highest combined score shall be recommended for award of Contract subject to any negotiations that may be required.

1.8 NEGOTIATIONS

1.8.1 Negotiations, if required, are likely to be held by the date and at the address indicated in the PDS.

1.8.2 Negotiations may include a discussion of the Technical Proposal, the proposed technical approach and methodology, work plan, organisation, staffing, and any suggestions made by the FSP to improve the Terms of Reference. The Purchaser will record any agreed changes in the minutes which will be signed by both Parties and which will form part of the Contract.

1.8.3 The financial negotiations will reflect the agreed technical modifications in the cost of the services. Unless there are exceptional reasons, the financial negotiations will involve neither the remuneration rates for staff nor other proposed unit rates.

1.8.4 Before contract negotiations, the Purchaser will require assurances that the Professional staff will be actually available. The Purchaser will not consider substitutions during contract negotiations unless both parties agree that undue delay in the selection process makes such substitution unavoidable or for reasons such as death, medical incapacity or other reason acceptable to the Purchaser. If this is not the case and if it is established that Professional staff were offered in the proposal without confirming their availability, the FSP may be disqualified. Any such proposed substitute shall have equivalent or better qualifications and experience than the original candidate and be submitted by the FSP within the period of time specified.

1.8.5 The Purchaser reserves the right to request from the FSP, at any time before contract signature, documentation supporting the data/information based on which its Expression of Interest was shortlisted at the EOI stage (if applicable), and/or additional documentation supporting the data/information provided in its proposal. If the FSP fails to provide such documentation, or the documentation is not satisfactory for the Purchaser, or if the documentation provided proves that the data/information provided at EOI stage or in its proposal was inaccurate or incorrect, the Purchaser will not enter into negotiations with that FSP or, if negotiations have been initiated or concluded, shall not sign a contract under any circumstance. In these cases, Art. 1.8.7 below shall apply accordingly.

1.8.6 At the end of these negotiations, after all material business, financial, technical and legal issues have been resolved, the Purchaser will incorporate the results of any negotiations into a draft Contract, which shall be initialled by both parties.

1.8.7 If negotiations fail, the Purchaser will invite the FSP whose Proposal is ranked second to negotiate a Contract.

1.9 ACCEPTANCE OR REJECTION OF ANY OR ALL PROPOSALS

1.9.1 The Purchaser reserves the right to accept or reject any Tender, and to cancel the Tender process and reject all Tenders, at any time prior to the award of Contract, without thereby incurring any liability to the affected Tenderer(s).

1.10 APPROVAL AND NOTIFICATION OF CONTRACT AWARD

1.10.1 The FSP whose Proposal has been selected will be notified by the Purchaser, prior to the expiration of the Proposal validity period. On completion of any negotiations and provision by the FSP of any other documentation that may be required by the Purchaser, the Purchaser shall issue to the FSP the Contract. The FSP shall return a signed copy of the Contract within 7 days of the issue. The Purchaser will publish the award of contract on its website and promptly notify all other FSPs who have submitted proposals.

1.11 NOTIFICATION AND DEBRIEFING OF UNSUCCESSFUL FSPs

1.11.1 Following signature of the Contract the Purchaser shall promptly in writing notify all the other FSPs that their Proposals have been unsuccessful and communicate to them the name of the successfully selected FSP.

1.11.2 Within five days of receipt of a written request by any unsuccessful FSP the Purchaser shall communicate the reasons why its Proposal was not successful. Information concerning the Award of Contract shall be posted on the Purchaser’s website.

1.12 COMPLAINT HANDLING

1.12.1 If the FSP has been rejected at any stage of the evaluation and negotiation but is not satisfied with the explanation or information obtained in a debriefing provided pursuant to 1.11 above it may submit a complaint. The process to handle and resolve an FSP’s complaint is described in 1.12.2 below:

1.12.2 A complaint will be dealt with as follows:

(a) The choice of procurement methods for consulting services and a decision by the Purchaser to reject all tenders shall not be the basis for a complaint/appeal.

(b) An FSP shall submit its complaint/appeal for consideration through three stages in consecutive order, e.g., Head of Finance, Head of Internal Audit, and Country Director (CD) of BRAC Liberia.

(c) An FSP shall submit its complaint, in writing, within ten (10) working days of when it became aware of the circumstances giving rise to the complaint. This should be supported by material evidence.

(d) An FSP shall submit its complaint in the first instance to the Head of Finance, BRAC Liberia, at the address stated in the PDS. The Head of Finance shall consider the complaint and decide whether to reject it or implement any corrective action. He/She shall issue a written decision to the FSP within 15 working days of receipt of the complaint, stating either the reasons for the rejection of the complaint or advising on the corrective action that has been taken, copying the decision to the Country Director (CD) of BRAC Liberia.

(e) When a complaint is being considered at any level, the tender examination, evaluation and approval process will continue, but Notification of Award Letter (NOAL) shall not be issued until a final decision on the complaint has been received or the supplier does not pursue the complaint at a higher level.

(f) If the tenderer/supplier is not satisfied with the written decision or fails to receive the written decision within the specified time period stated at (d) above and wishes to pursue its complaint, it shall within 10 working days after the date of receipt of the written decision, address the same complaint in writing to the Head of Internal Audit, BRAC Liberia, at the address as stated in the PDS.

(g) The Head of Internal Audit, BRAC Liberia, shall consider the subject matter of the complaint and decide whether to reject it or implement any corrective actions. The complainant will be informed about the decision within 15 working days.

(h) If the tenderer/supplier is not satisfied with the written decision of the Head of Internal Audit, BRAC Liberia, or fails to receive the written decision within the specified time period stated at (g) above and wishes to pursue its complaint, it shall, within 15 working days from the date of receipt of the decision, address the same complaint in writing to the Country Director (CD), BRAC Liberia, at the address stated in the PDS.

(i) The Country Director (CD), BRAC Liberia, shall consider the subject matter of the complaint and decide whether to reject the complaint or to implement any corrective action. Within 15 working days of receipt of the complaint, the CD shall issue a written decision to the supplier stating either the reason for the rejection of the complaint or advising on the corrective action that has been taken, copying the decision to the Head of Internal Audit, BRAC Liberia; Head of Finance; and Head of Operations/In charge, BRAC Liberia.

(j) The decision of the CD shall be final, and concerned purchaser/officials shall act upon such decision immediately.

Section 2: Proposal Data Sheet (PDS)

Instructions for completing the Proposal Data Sheet are provided, as needed, in the italic notes for the relevant ITC Clauses.

Section 3: Terms of Reference (TOR)

TERMS OF REFERENCE (TOR) FOR SELECTION OF A FINANCIAL SERVICE PROVIDER FOR CASH TRANSFER DISBURSEMENT

Section 4: Technical Submission Form

To:
BRAC Liberia – Country Procurement Department
[Insert Address]

Date: [Insert Date]

Ladies/Gentlemen:

We, the undersigned, hereby submit our Proposal in response to the Request for Proposal (RFP) for the provision of cash transfer services under a Framework Agreement, in accordance with the requirements outlined in the RFP documents.

We confirm that we have carefully reviewed and fully understood the RFP, including the Instructions to Financial Service Providers (FSPs), Proposal Data Sheet (PDS), Terms of Reference (TOR), General Conditions of Contract, and Special Conditions of Contract. We agree to be bound by all provisions and conditions contained therein.

We are submitting our Proposal:
[Indicate as applicable: as a single entity / in association with the following partner(s)]
<Insert name and location (city, country) of any associated firm, or state “Not Applicable”>

Our Proposal shall remain valid for the period specified in the RFP and shall remain binding upon us and may be accepted at any time before the expiration of that period.

We confirm that:

• We have no conflict of interest in relation to this procurement process.
• Our organization, including its affiliates and subsidiaries, has not been declared ineligible by BRAC International or under applicable laws.
• We comply with all applicable anti-money laundering, anti-terrorism, and financial regulatory requirements.

We further confirm that:

• We possess the necessary financial, technical, and operational capacity to deliver the services as required.
• We have the required systems, infrastructure, and network to facilitate secure and efficient cash transfers.

We understand that:

• This procurement will result in a Framework Agreement, and BRAC Liberia does not guarantee any minimum volume of services.
• Services will be executed based on specific disbursement instructions issued during the contract period.

We acknowledge that all provisions of the RFP (including any addenda issued) are fully applicable to our Proposal.

We further understand that BRAC Liberia reserves the right to accept or reject any or all Proposals without incurring any liability.

Yours sincerely,

Authorised Signature: ___________________________

Name and Title of Signatory: _____________________

Name of Firm: _________________________________

Address: _____________________________________

Firm’s Seal/Stamp: _____________________________

Section 5: Financial Service Provider’s Organisation

Provide a brief description of the background, structure, and operations of your organisation, including any associated partners relevant to this assignment.

Financial Capacity

Declaration

We certify that the information provided above is true and accurate to the best of our knowledge.

Section 6: Financial Service Provider’s Experience

Using the format below, the Financial Service Provider (FSP) must provide information on relevant assignments where it has delivered cash transfer, digital payment, or similar financial services, either individually or as part of a consortium.

Assignment Details

Assignment Description

Narrative Description of Assignment:
[Provide a brief description of the assignment, including objectives, scope, and scale]

Services Delivered

Description of Services Provided:
[Clearly describe the services delivered, including:

• payment processing
• beneficiary verification
• reporting and reconciliation
• system/platform used
• customer support mechanisms]

Declaration

We certify that all information provided in this form is true and accurate to the best of our knowledge.

We understand that supporting documentation may be requested at any stage of the procurement process, and failure to provide such documentation may result in rejection of our proposal.

Authorised Signature: ___________________________

Name & Title of Signatory: _______________________

Name of Financial Service Provider (FSP): _______________________

Firm Seal/Stamp: _______________________________

Section 7: Financial Submission Form

To:

BRAC Liberia – Country Procurement Department
[Insert Address]

Date: [Insert Date]

Ladies/Gentlemen:

We, the undersigned, hereby submit our Financial Proposal for the provision of cash transfer services under the Framework Agreement, in accordance with the requirements of the RFP.

We confirm that our Financial Proposal is based on the pricing structure outlined below and includes all applicable service fees, transaction charges, and associated costs.

We understand that:

• This procurement will result in a Framework Agreement, and BRAC Liberia does not guarantee any minimum volume of services.
• Payments will be made based on actual transactions successfully completed and verified.
• No fees, commissions, or charges shall be passed on to beneficiaries under any circumstances.

Our Financial Proposal shall remain valid for the period specified in the RFP and shall be binding upon us.

Pricing Structure

Declaration on Fees

We confirm that:

• All fees and charges are fully disclosed in this Financial Proposal.
• No hidden costs or additional charges will be applied during contract execution.
• All agreed service fees will be charged solely to BRAC Liberia and not to beneficiaries.

Commissions and Gratuities (if any)

Declaration

We understand that BRAC Liberia is not bound to accept any or all proposals received.

Yours sincerely,

Authorised Signature: ___________________________

Name and Title of Signatory: _____________________

Name of Financial Service Provider (FSP): _____________________

Address: _______________________________________

Firm Seal/Stamp: ________________________________

STANDARD REQUEST FOR PROPOSALS (RFP) DOCUMENTS

Conditions of Contract

Section 8: General Conditions of Contract (GCC)

8.1. General Provisions ………………………………………………………………….. 37
8.2. Relationship between the Parties …………………………………………….. 38
8.3. Authority of Lead Member ……………………………………………………….. 38
8.4. Notices …………………………………………………………………………………. 39
8.5. Obligations of the Purchaser ……………………………………………………. 39
8.6. Obligations of the Financial Service Provider (FSP) ……………………. 40
8.7. Personnel and Service Points …………………………………………………… 41
8.8. Performance of the Services ……………………………………………………. 42
8.9. Insurance and Risk Cover ………………………………………………………. 42
8.10. Variations …………………………………………………………………………… 43
8.11. Terms of Payment ……………………………………………………………….. 43
8.12. Termination and Suspension …………………………………………………. 44
8.13. Disputes and Arbitration ……………………………………………………….. 45
8.14. Force Majeure ……………………………………………………………………. 46

Section 9: Special Conditions of Contract (SCC)

Section 9: Special Conditions of Contract (SCC) …………………………… 47

Section 8: General Conditions of Contract

8.1 GENERAL PROVISIONS

1. The Purchaser is the entity stated in the Contract Agreement, represented by the person named in the SCC.
2. The Financial Service Provider (FSP) is the entity stated in the Contract Agreement, represented by the person named in the SCC.
3. The Contract Documents listed in the Contract Agreement represent the entire and integrated Contract between the Purchaser and the FSP. The Contract shall be governed by and construed in accordance with the laws of Liberia, and the ruling language of the Contract shall be English.
4. All prior negotiations, representations and agreements, both oral and written, are superseded by the Contract.
5. All correspondence relating to the Contract between the parties and their representatives, and all documents, shall be in English.
6. Neither the Purchaser nor the FSP shall assign, in whole or in part, their obligations under the Contract, except with the prior written consent of the other party.
7. In these Conditions of Contract, and the Special Conditions of Contract, the following words and expressions shall have the meanings stated below:

• “FSP” means the Financial Service Provider stated in the Contract Agreement whose Proposal to provide the Services has been accepted by the Purchaser.
• “Contract” means the signed Contract Agreement, together with the documentation specified therein, entered into between the Purchaser and the FSP for the performance of the Services.
• “Contract Manager” means the person named in the SCC, who manages the implementation of the Contract on behalf of the Purchaser.
• “Contract Price” means the rates, fees, or prices stated in the Contract and thereafter adjusted in accordance with the provisions of the Contract.
• “Date for Commencement” means the date specified in the SCC by which the FSP will be required to commence the Services.
• “Date for Completion” means the date specified in the SCC by which the Services are required to be completed, where applicable, under a specific call-off instruction.
• “Days” means calendar days and “Months” means calendar months.
• “Force Majeure” means an event or situation beyond the control of either party, which is not foreseeable, unavoidable, and not due to negligence or lack of care by either party, including but not limited to war, civil disturbance, floods, epidemics, quarantine restrictions, or transport embargoes.
• “In writing” means communicated in written form, including letter or email.
• “Purchaser” means BRAC Liberia or the Procuring Entity stated in the Contract Agreement.
• “Services” means the cash transfer and related financial services required under the Contract.
• “Schedule of Prices” means the schedule included in the Contract showing the applicable service fees, transaction charges, and other agreed rates.
• “Site” means the locations where the Services are to be performed as specified in the Contract or call-off instructions.
• “Terms of Reference” means the statement set out in the Contract specifying and describing the Services.

1. Titles and headings shall not be used in the interpretation of these Conditions. Words in the singular include the plural and vice versa where the context so requires.

8.2 RELATIONSHIP BETWEEN THE PARTIES

1. Nothing contained herein shall be construed as establishing a relationship of employer and employee or principal and agent between the Purchaser and the FSP. The FSP shall remain an independent contractor and shall be fully responsible for the performance of the Services under this Contract.

8.3 AUTHORITY OF LEAD MEMBER

1. If the FSP is a joint venture, consortium or association, all parties shall be jointly and severally liable to the Purchaser for the fulfilment of the Contract and shall appoint one party to act as the lead member with authority to bind the consortium or association.
2. The composition of the joint venture, consortium or association shall not be altered without the prior written consent of the Purchaser.

8.4 NOTICES

1. Any notice, request, or consent required or permitted under this Contract shall be in writing and shall be deemed to have been given when delivered to the addresses specified in the SCC.
2. Either party may change its address for notice by giving written notice to the other party.

8.5 OBLIGATIONS OF THE PURCHASER

8.5.1 General Obligations

1. The Purchaser shall appoint a Contract Manager as specified in the SCC and shall notify the FSP in writing of such appointment.
2. The Purchaser may replace the Contract Manager by giving written notice to the FSP.

8..5.2 Payments

1. The Purchaser shall pay the FSP the sums due under the Contract for Services satisfactorily rendered, in accordance with Clause 5.11.

8.5.3 Information

1. The Purchaser shall, within a reasonable time, provide the FSP with such information and approved beneficiary data as may be necessary for the performance of the Services.

8.5.4 Assistance and Exemptions

1. The Purchaser shall use its best efforts to provide such assistance and approvals as may reasonably be required for the implementation of the Services.

8.5.5 Purchaser Property and Data

1. Any documents, data, records, or materials supplied by the Purchaser to the FSP shall remain the property of the Purchaser and shall be used only for the purpose of the Contract.
2. Upon completion or termination of the Contract, the FSP shall return or securely dispose of such materials as directed by the Purchaser.

8.6 OBLIGATIONS OF THE FSP

8.6.1 Standard of Performance

1. The FSP shall perform the Services with due diligence, efficiency, integrity, and in accordance with generally accepted professional and financial service standards, applicable laws, and sound risk management practices.
2. The FSP shall at all times safeguard the legitimate interests of the Purchaser and the beneficiaries.

8.6.2 Assignment and Subcontracting

1. The FSP shall not assign, transfer, or subcontract any material part of the Services without the prior written consent of the Purchaser.

8.6.3 Confidentiality and Data Protection

1. The FSP shall keep confidential all beneficiary data, transaction data, and other information obtained in connection with the Contract and shall not disclose or use such information for any purpose other than performance of the Services.

8.6.4 Conflict of Interest

1. The FSP shall avoid all conflicts of interest and shall immediately disclose any actual or potential conflict to the Purchaser.

8.6.5 No Unauthorized Charges

1. The FSP shall not impose any unapproved fees, commissions, deductions, or charges on beneficiaries.

8.6.6 Fraud Prevention and Compliance

1. The FSP shall maintain appropriate anti-fraud, anti-money laundering, and internal control measures and comply with all applicable financial regulations.

8.6.7 Reporting Obligations

1. The FSP shall submit the reports and records specified in the Terms of Reference and the SCC within the required timelines.

8.6.8 Responsibility for Funds

1. The FSP shall remain fully responsible for all funds received from the Purchaser until such funds have been successfully disbursed to the intended beneficiaries and properly reconciled.

8.7 PERSONNEL AND SERVICE POINTS

1. The FSP shall ensure that it has adequate personnel, systems, branches, agents, and service points to deliver the Services efficiently and safely.
2. The FSP shall ensure adequate liquidity at all service points used for beneficiary cash-out.

8.8 PERFORMANCE OF THE SERVICES

8.8.1 Location

1. The Services shall be performed at the locations specified in the SCC, TOR, or in specific call-off instructions.

8.8.2 Effectiveness of Contract

1. This Contract shall come into effect on the date stated in the SCC.

8.8.3 Commencement

1. The FSP shall commence the Services on the date or within the time specified in the SCC or relevant disbursement instruction.

8.8.4 Completion

1. This Framework Agreement shall remain in force for the period stated in the SCC, subject to renewal and performance review.
2. Specific payment cycles or call-off assignments shall be completed within the timelines stated in the relevant disbursement instructions.

8.8.5 No Minimum Commitment

1. This Framework Agreement does not guarantee any minimum volume or value of services. Services shall be engaged on an as-needed basis.

8.9 INSURANCE AND RISK COVER

1. The FSP shall maintain all insurance and financial risk cover required by law and as may be specified in the SCC.
2. The FSP shall provide evidence of such cover if requested by the Purchaser.

8.10 VARIATIONS

1. Subject to agreement by both parties, the Purchaser may issue written variations or call-off instructions affecting scope, timing, locations, or volumes under the Framework Agreement.

8.11 TERMS OF PAYMENT

1. Payments shall be made in accordance with the agreed pricing schedule and only on the basis of:

• successfully completed transactions,
• verified disbursement reports, and
• reconciled transaction records.

1. Payments shall be made within the period specified in the SCC after receipt of a valid invoice and supporting documents.
2. No payment shall be due for failed, reversed, unverified, or unsupported transactions unless otherwise agreed in writing.
3. The total payments made under this Framework Agreement shall depend on actual call-off instructions and shall not exceed the limits, if any, stated in the SCC.

8.12 TERMINATION AND SUSPENSION

8.12.1 Termination for Default

1. The Purchaser may terminate the Contract in whole or in part if the FSP fails to perform its obligations, including delays, failure to reconcile, breach of confidentiality, fraud, or unauthorized deductions.

8.12.2 Termination for Insolvency

1. The Purchaser may terminate the Contract if the FSP becomes insolvent or otherwise unable to continue its operations.

8.12.3 Termination for Convenience

1. The Purchaser may terminate the Contract, in whole or in part, for convenience by written notice.

8.12.4 Termination by the FSP

1. The FSP may terminate the Contract if the Purchaser fails to pay undisputed amounts within the period specified in the SCC or under other grounds set out in the SCC.

8.12.5 Suspension of Payments

1. The Purchaser may suspend payments if the FSP fails to comply with its obligations under the Contract.

8.12.6 Suspension of Funding

1. If programme or donor funding is suspended, the Purchaser may suspend performance under the Contract by written notice.

8.12.7 Suspension of Services

1. If the Services are suspended due to circumstances beyond the control of either party, the Purchaser and the FSP shall consult on the appropriate next steps.

8.13 DISPUTES AND ARBITRATION

8.13.1 Amicable Settlement

1. The parties shall use their best efforts to settle amicably any dispute arising out of or in connection with the Contract.

8.13.2 Dispute Resolution

1. Any dispute that cannot be settled amicably shall be referred to arbitration in accordance with the applicable law stated in the SCC.

8.13.3 Arbitration

1. Arbitration shall be conducted in English and the arbitral award shall be final and binding on both parties.

8.14 FORCE MAJEURE

8.14.1 No Breach of Contract

1. Failure by a party to perform any of its obligations due to Force Majeure shall not constitute a breach of Contract, provided that the affected party gives prompt written notice and takes reasonable steps to mitigate the effects.

8.14.2 Extension of Time

1. Any period for performance shall be extended for the duration of the Force Majeure event.

8.14.3 Payments

1. During a Force Majeure event, payment obligations shall be governed by the actual Services performed and verified up to the point of interruption.

Section 9 : Special Conditions of Contract