REQUEST FOR QUOTATION (RFQ) NUMBER: FY2501 FOR THE PROVISION OF MEDICAL INSURANCE COVERAGE FOR STAFF AND THEIR DEPENDENTS ISSUE DATE: November 6, 2024 CLOSING DATE: November 20, 2024 |
CRS invites competitive tenders from qualified and credible Insurance Companies in Liberia for the provision of medical Insurance for staff and their dependents. A total of Seventy (79) employees across the fifteen (15) Counties will be insured.
Address responses to CRS Liberia office: |
Catholic Relief Services Liberia Program 16th Street Gardiner Avenue Seaside, C-140 Building, Sinkor Monrovia, Liberia Subject: RFQ Number: FY2501 Bids should be submitted (hand delivered) in two separate sealed envelopes: Technical proposal & financial proposal. Technical Proposal to include: · Cover letter detailing Company profile, & implementation period · Valid business registration & tax clearance · References for past contracts in recent time · CVs of key staff Financial Proposal to include: · Detailed Price Quote Bid submission form should be requested from CRS (liberiarfq@crs.org) and form part of your submission package. The submission package should include two sealed envelopes. One envelope should be labeled “TECHNICAL” & the other “FINANCIAL”, and the bigger envelope should be labeled with the RFQ # and the name of the Bidder. |
Please note that CRS is precluded from entering contract with a business without a valid business registration and tax clearance certificate. Submit quotes by the deadline of November 20, 2024, before 4:00 pm. |
Additional Information on this RFQ or a request for clarification can be sent to liberiarfq@crs.org Soft copy of this RFQ can be requested at liberiarfq@crs.org |
Index of Bid Document
CRS tender document is comprised in its entirety of the following sections and appendices:
SECTIONS OF THE TENDER DOCUMENT
Section 1 Tender Instructions
Section 2 Description of Services
Section 3 Special Provisions
Section 4 Evaluation Criteria
Appendix A: Cover Letter
Appendix B: Bid document Checklist
SECTION 1 – TENDER INSTRUCTIONS
All qualified bidders are encouraged to include the following documents in their bids:
Additional Information
SECTION 2 – DESCRIPTION OF SERVICES REQUESTED
Medical insurance service to cover (benefits) both CRS staff and their dependents.
SECTION 3 – SPECIAL PROVISIONS
Bidders must be aware that the below provisions will be incorporated into the contract document upon successful evaluation and determination of the winner.
SECTION 4 – EVALUATION CRITERIA
EVALUATION: quotes will be evaluated using a 3-stage process
Top performers will be invited for an in-person presentation.
After the evaluation process, the Contract will be awarded to the most advantageous responsive offer (combination of quality and price) that meets the minimum requirements and offers the best price offer.
Eligibility criteria:
A service provider must meet the below criteria to move to the technical and financial evaluation:
Evaluation: The technical evaluation will weigh 70% and the financial 30% of the total score
Technical evaluation:
Criteria | Additional details for scoring | Score |
Years of existence in medical insurance Service Provision and profile | 10 Years + | 10 points |
5 to 9 years | 5 points | |
Less than 5 years | 0 points | |
Key personnel qualifications and experiences | CV of at least three experts in the medical insurance field | 15 points |
Proof of financial capacity to provide the medical insurance services | Bank statement or reference letter from the bank (10 points) | 10 points |
Past performance including claim settlement | 10 points | |
medical insurance (Outpatient vs Inpatient) plans | 10 points | |
List of medical clinics and hospitals | 5 points | |
Clients listing (INGOs/corporate entities) | List of a minimum of five INGOs/corporate clients (with a minimum of 50 employees) and their contact details | 10 points |
Accessibility to quality clinics and hospitals in Liberia. | 10 points | |
Responsiveness to urgent issues and cases including the timeline for that. | 5 points | |
Possibility of supporting critical cases to receive medication outside Liberia- if needed. | 5 points | |
Affordability of the quality service in the counties. | 5 points | |
Total | 100 |
Financial evaluation: Below are the criteria for the financial evaluation
Financial offer | The lowest bidder will get 100 points and all the others will be score based on the lower bid (Score= lower bid *100/(the current bid) |
Total | 100 |
The weighted score will be calculated by applying 30% to the total score.
Price Weight 30%: The supplier with the lowest total price will receive a score of 100. All other bidders’ scores will be calculated in inverse proportion to the lowest price using the following formula.
X and Y represent the lower offer and the offer for which the score needs to be calculated, respectively: Score = (X/Y) * 100.
The price weight (%) will be applied to all scores.
The total score for each supplier will be the sum of the weighted technical score and weighted price.
Vendors must not be associated or have been associated in the past directly or indirectly with a firm or any of its affiliates which have been engaged by CRS to provide services for the preparation of the design, specifications, and other documents to be used for the procurement of the goods under this request for quotation.
Bidders, Suppliers and Service Providers, while conducting their activities, are expected to comply with the following policies and regulations:
Bidders shall bear all costs associated with the preparation and submission of the quote, and CRS will not be liable for those costs, regardless of the conduct or outcome of the solicitation.
To assist in the examination, evaluation and comparison of Quotes, CRS may, at its discretion, ask the Supplier/Vendor for clarification of its Quote. The request for clarification and the response shall be in writing and no change in price or substance of the Quote shall be sought, offered, or permitted.
CRS may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective supplier/vendor, amend the Request for Quotation. To afford prospective suppliers/vendors reasonable time to consider the amendments in preparing their offers, CRS may extend the deadline for the submission of quotes. Any amendments will be published in the same manner as the present tender.
General terms and conditions of CRS applicable to goods and services can be downloaded at the following address: http://crs.org/vendor-terms/vendor-terms.pdf or obtained upon request from the CRS’ office and are applicable within the national legal context.
Award may be made with or without negotiations between the CRS and the selected vendor. Award may be made to a vendor that provided the lowest priced technically acceptable quotation, or to a vendor other than the one that provided the lowest priced quotation, should that vendor be determined to have provided the best value quotation to CRS taking technical and cost factors into account.
All vendors that submit quotations in response to this RFQ will be notified of the results.
The following document is part of this request for quotation and must be completed and returned with your offer.
Quotations must be completed according to the instructions in this request. Quotations must be completed in English, signed, and returned to CRS before the specified deadline. CRS’s terms and conditions applicable to goods and services are provided in section X. Terms and Conditions.
I, the undersigned, having read CRS’s terms and conditions applicable to goods and services for the request for quotation No. FY2501, as stated in the attached document, hereby offer to provide the goods and services specified in this request for quotation at the price or prices indicated, in accordance with all specified specifications, and subject to CRS’s terms and conditions applicable to goods and services established or specified in the document.
I, the undersigned, declare that: A) Our company and our personnel have no conflicts of interest in any activities that could represent, if we are selected, a conflict of interest with CRS. B) Our company confirms that the bidder or subcontractors have not been associated, or in any way involved, directly or indirectly, in the preparation of the project, specifications, and/or other documents used in this tender. C) Our company, its affiliates, or subsidiaries (including subcontractors or suppliers of any part of the contract) have not been declared ineligible by CRS in accordance with clause 9: Eligibility. D) We have not offered and will not offer any gift and/or favor of any kind in exchange for this request for quotation and will never do so during the execution of any awarded contract.
APPENDIX A
QUOTATION COVER LETTER
[On Letterhead]
<Insert date>
To: Country Representative
Catholic Relief Services.
C-140, 16th Street, Gardner Avenue, Sinkor,
Monrovia, Liberia.
Dear Sir/Madam:
We, the undersigned offer to submit our Expression of Interest letter with Reference to: _________________for Medical Insurance Coverage in accordance with your Expression of Interest (EOI) dated ____________. Therefore, we submit our bid for the sum of ______________.
Please see attached our bid.
Our bid shall be binding upon us subject to modifications resulting from contract negotiations. We understand you will reject any tender submitted after the deadline.
Yours sincerely,
Authorized Signature:
Name and Title of Signatory:
Name of Firm:
Address:
APPENDIX B:
CRS LIBERIA CHECKLIST
(Please check all that apply and include this page in the sealed envelope with the proposal)
Expression of Interest#: _________________” Medical Insurance Coverage
Bidder Name: _____________________________________________________
Have you?
Does your proposal include the following?
Name and profile of Reinsure