Easy Solar is a west African company transforming the way households who are underserved by the grid live, work and play by making high-quality energy services affordable and accessible. Easy Solar distributes a range of solar products, appliances and complementary lifestyle products, while providing customers with consumer-financing solutions through mobile technology. Thus customers make small payments over time until they own the product outright. Sales are done through our ever-expanding network of agents and shops across the country.

Easy Solar is currently operational in Liberia and Sierra Leone, and our products and services have reached over 300,000 people since launching operations in 2016.

2. About the Role

TheSales Supervisorplays a crucial role in the sales and marketing activities within Easy Solar – he or she is in the field interacting everyday with agents and customers. He or she is responsible for market activation, agent identification, sales training, sales management, amongst other related activities.

3. Responsibilities and KPIs

Responsibilities

• Sales support to a network of agents within the allocated territory and actively marketing the Easy Solar brand
• Social mobilization of potential customers within the community and promoting Easy Solar products
• Recruiting, selecting, training, coaching, and enforcing policies and procedures amongst Agents in assigned territory
• Providing day-to-day support to Agents in the field with respect to inventory, sales performance, marketing initiatives, etc.
• Meeting sales objectives by managing Agents and ensuring that sales and repayment rates stay in line with Easy Solar’s objectives
• Maintaining and expanding customer base by counseling Agents, building and maintaining rapport with key customers and identifying new key customer opportunities
• Implement advertisement and marketing campaigns in the field on a periodic basis.

KPIs

• Deliver within the Sales Targets (Monthly and Quarterly)
• Growth of active sales agents in assigned territory
• Expand and happy customer base
• Zero leakage of cash or stock amongst Sales Agents in assigned territory

4. Desired Skills and Experience

• Minimum of 1-2 years of sales experience within designated region in Liberia
• Demonstrated ability to lead and supervise a team of agents of in field activities
• Fluency in English and Liberian English; local language skills are desirable
• Strong verbal and written communication skills
• Creative approach in identifying new sales opportunities and customer engagement
• Strong customer service orientation
• Willingness to travel regularly and live in the assigned geographic area

5. What We Offer

• A very attractive, performance-based, remuneration with benefits
• Plenty of opportunities to grow within the company and take management positions
• The opportunity to take part in one of Liberia’s most exciting entrepreneurial companies that has a strong commitment to outstanding customer service, user-friendly, high-quality life-changing devices and environmental sustainability
• Frequent coaching and training
• The opportunity to work closely with a young, international, tech-driven team of renewable energy enthusiasts