Job description

POSITION: Sales Team Lead

CLASSIFICATION:

REPORT TO: Marketing Sales and Customer Relations Manager

DEPARTMENT: Marketing and Sales

About MBI

A Liberian beverage pioneer since 1961, our passion at Monrovia Breweries Inc. is to quench our customers’ thirst by having them enjoy our high-quality products at a great value. We will be respected as an innovative, community-minded business that is growing, profitable, and a great place to work. Monrovia Breweries is currently recruiting for the position mentioned above.

Duties and Responsibilities

1. Sales Strategy & Planning

• Collaborate with the sales manager to develop and implement effective sales strategies to achieve/exceed targets.
• Assist in sales forecasting by analyzing historical data, market trends, and customer insights.

2. Team Leadership & Performance Management

• Supervise and guide Sales Field Agents and Direct Sales Teams.
• Monitor individual/team performance metrics, providing constructive feedback and coaching.
• Conduct onboarding for new hires, ensuring proficiency in product knowledge and sales techniques.
• Organize ongoing training programs to enhance team skills and motivation.

3. Account Management

• Maintain strong relationships with key clients (wholesalers, retailers, supermarkets, distributors).
• Address customer concerns promptly to ensure satisfaction and retention.
• Gather and analyze customer feedback to improve products/services.

4. Lead Generation & Sales Execution

• Identify potential leads through proactive follow-up.
• Assist in order processing and coordinate with the supply chain for timely deliveries.
• Monitor inventory levels to ensure product availability.

5. Reporting & Documentation

• Prepare regular sales reports (performance, activities, market insights) for management.
• Maintain accurate records of sales data, customer interactions, and contracts.
• Support audit compliance by ensuring proper documentation.

6. Market & Competitive Analysis

• Research competitor strategies, strengths, and weaknesses to refine sales approaches.
• Track industry trends to identify new opportunities.

7. Team Motivation & Conflict Resolution

• Foster a positive team culture through recognition and incentive programs.
• Mediate conflicts within the team or with clients, ensuring alignment with company policies.

8. Administrative Support

• Assist the manager in data-driven decision-making.
• Other duties as assigned

HOW TO APPLY

Interested candidates should submit a detailed CV and cover letter, along with the names, addresses, and phone numbers of three work-related referees, to applications@monbrew.com by Monday, May 12, 2025, at the latest. We appreciate your interest in joining MBI; however, only shortlisted candidates will be contacted.

Monrovia Breweries Inc. is an equal opportunity employer. We welcome applications from all sections of society.