Position Description

Location Monrovia, Liberia

Position Status Full-time Salary Level Level XXX

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary

Mercy Corps started operations in Liberia in 2002 in response to the humanitarian crisis brought on by the two

Liberian civil wars which took place from 1989-1997and 1999-2003. Since then, Mercy Corps’ interventions have evolved based on the context and needs of Liberian people. Based on the changing needs, Mercy Corps Liberia has implemented programs in renewable energy, food security, agricultural livelihoods, financial inclusion, nutrition, water and sanitation, infrastructure, and in youth economic empowerment.

General Position Summary

Reporting to the Private Sector Innovations Manager, the Innovation and Technology Project Officer will support the implementation of the AFD-funded Liberia Employment and Entrepreneurship Program (LEEP) (2019-2023) including planning, organizing and controlling program activities. LEEP is a three-year program to bolster employment and entrepreneurship potential of at-risk youth, engage public and private sector stakeholders in youth opportunities and build micro- and small and medium enterprise (MSME) capacity to contribute to economic growth and social development in Liberia. The Innovation and Technology Project Officer will specifically develop and build the ecosystem for young Liberians to benefit from Tech Entrepreneurship. The post-holder will work closely with the PROSPECTS Program team and the field team (currently three field offices) for the implementation of the LEEP program.

Essential Job Responsibilities

PROGRAM MANAGEMENT

• Lead the design and implementation of strategies and activities aimed at catalyzing the Technology Entrepreneurship Ecosystem in Liberia including building tech entrepreneurship, software development, and the freelancing community.
• Conduct outreach events to create general awareness about opportunities for youth in the tech sector, including motivational talks by local and international entrepreneurs and developers to build a networks of entrepreneurs, freelancers, and developers.
• Design and implement a Women-in-Technology Program aimed at supporting women in technology to break barriers inhibiting the development of their technology businesses. Key activities include women in business networking events, targeted outreach to women entrepreneurs and women’s entrepreneurship training.
• Design and implement community-led tech pitching programs convening software developers, designers, industry experts, and entrepreneurs for inspirational learning, mentorship, and team formation, and launching of early stage ideas and start-ups.
• Design support programs for technology freelancers including online boot camps, mentorship and access to freelancing markets.
• Design programs to train young Liberians in coding/programming and software development skills to build applications that solve real problems while creating jobs.
• Develop technical tools and documentation to expedite client implementation, and improve product serviceability. Collaborate with clients to thoroughly market-test all products and commercialize solutions.
• Provide product solution improvement and scaling opportunities to clients based on customer feedback and develop support systems for prototyping solutions.
• Ensures top-level technical facilities are available to tech entrepreneurs including for prototyping.
• Roll out innovation/technology incubation support services, including support to clean tech start-up ideation and commercialization.
• Set up database on technology, market opportunities, enterprises, experts for easy use by entrepreneurs.
• Conduct frequent field visits to project sites to assess activities and ensure efficient use of resources  Advise on and assist with project reviews conducted by the M&E Unit.
• Ensure authentic data is provided by field teams for project progress updates.  Perform other tasks, as required by the supervisor.

PARTNERSHIPS AND ENGAGEMENTS

• Work with a business development services company to develop and implement an incubation/acceleration program aimed at building the capacities of tech cohort businesses.
• Coordinate and manage the involvement of cohort business in the LEEP incubation program, including relationships with service providers and the private sector partners.

FINANCE & COMPLIANCE MANAGEMENT

• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Build and/or maintain operational systems that ensure proper administrative support for programs.
• Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

OTHER

 Conduct him/herself professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.  Other duties as assigned.

ORGANIZATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY TO BENEFICIARIES

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

ACCOUNTABILITY: Reports Directly to the Private Sector Innovations Manager

WORKS DIRECTLY WITH: Program teams, finance and operational staff.

KNOWLEDGE AND EXPERIENCE:

• At least a Bachelor’s degree in Computer Science or related field.
• At least 2 years’ experience managing technology projects in incubators and accelerators with a passion working in a start-up environment.
• Firsthand knowledge in supervising development of software solutions
• Advanced technological skill set and a demonstrated history with technology.
• Knowledge of technological trends to build strategy and ability to conduct technological analyses and research.
• Demonstrated ability to cultivate, build and maintain strong working relationships with start-ups, entrepreneurs, mentors, universities, research institutions, industry experts, associations, chamber of commerce & industries, state & central government, and angel investors
• Significant experience and proven skills in relationship management and in engaging and influencing a variety of stakeholders
• Fluency in written and oral English is required.