Concern Worldwide is an Irish-based non-governmental, international, humanitarian organization, dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Concern is currently recruiting the below post:
Job Title: System Director (x1)
Reporting To: Country Director
Responsible For: Systems Coordinator, HR & Admin Supervisor and Logistics Manager Contract duration: Fixed-Term
NOTE: THIS ROLE IS RESTRICTED TO NATIONAL APPLICANTS ONLY
About the role:
You will report to the Country Director and will line manage the Systems Coordinator, HR & Admin Supervisor and Logistics Supervisor. You will work closely with the Programmes Director, Country Financial Controller, Programme Coordinators, Dublin personnel (RD, Desk Officer, Systems technical advisors, etc), partners, consortium members, government authorities, donors, and other NGOs.
We would like you to start 15th April 2024.
The Systems Director role in Liberia is an exciting opportunity to contribute to change in the Concern Liberia Country Programme. The successful candidate will lead on operational, procurement, logistics and drive the teams human resourcing. In addition, S/he will be responsible for a transformational agenda to achieve organisational greening and sustainability already underway. The Concern Liberia programme is widely respected/recognised for its focus on addressing chronic malnutrition in Liberia and is increasingly working through partnerships. The successful candidate will have experience on knowledge transfer for the areas covered by this role!
You will be responsible for:
Providing strategic leadership as part of the Senior Management team
∙ Participate in the management of the country programme’s strategic issues through involvement in decision-making.
∙ Participate in the implementation of Concern Liberia’s Country Strategic Plan (CSP) and other strategic frameworks (Preparing for Effective Emergency Response (PEER), Security Management Plan (SMP) etc.) in collaboration with all relevant staff and third parties as necessary. Support the Programme
Director and Country Director in the analysis of potential new programme areas, including ensuring comprehensive analyses of logistical and security issues and appropriate mitigating measures to address them.
∙ Produce strategic analysis and plans for all systems support areas to strengthen the control environment while delivering fast, effective and efficient support to the programmes.
∙ In conjunction with the Country Director and Country Finance Controller, to set, manage and monitor the Operations annual budgets for the support functions.
∙ Ensure compliance with national legislation and donor requirements as well as Concern’s global policies and procedures. Ensure all work is carried out in line with organisation policies including safeguarding and protection, the Core Humanitarian Standard and equality, diversity and inclusion.
∙ Demonstrate leadership on workplace equality, diversity and inclusion and to role model a positive safeguarding ethos
Management of Systems/ Support Functions
Sustainable Supply Chain:
∙ Ensure that logistics systems including procurement, transportation, warehouse storage, control of and reporting on the use of supplies are carried out in accordance with Concern and Donor procedures and policies and with an environmental lens.
∙ Ensure that logistic systems are reviewed on a regular basis to ensure their efficiency and alignment with the needs of the Country strategy, specifically Goal 4 – Greening the Organisation
∙ Implement effective and efficient sustainable fleet management controls and procedures and monitor these on an ongoing basis
∙ Implement effective and efficient asset management controls and procedures and monitor these on an ongoing basis
∙ Ensure that guidance, training and monitoring of all logistical procedures and policies are given to all field locations
Human Resource Management:
∙ Ensure all existing and new HR Policies are devised, implemented and reviewed in line with those issued by Head Office and Liberian Labour Law.
∙ Ensure that HR systems are reviewed on a regular basis to ensure their efficiency and alignment with the needs of the Country strategy, specifically Goal 5 – Strengthen our organisational structures to improve our programme delivery.
∙ Advise the CMT on strategic HR issues and risks, taking the lead on key HR initiatives. ∙ Ensure that all staff comply with HR procedures, including recruitment and performance management, and that managers receive the training and support they need to manage their teams appropriately.
∙ Ensure a training and development strategy and annual plan are developed.
∙ Oversee the maintenance and running of Concern’s premises (offices, stores and residences) ensuring that adequate supplies, staffing and support systems are in place.
∙ Manage solar systems at all Concern offices and ensure future offices and concern operated buildings are powered using renewable energy
∙ Oversee sustainable waste management practices within the organisation, seeking opportunities to reduce, reuse and recycle, thus reducing waste going to landfill.
∙ Ensure the leases for all premises are pro-actively managed.
∙ Take the lead on managing legal risks, ensuring compliance with relevant Liberian law in contractual and taxation matters, liaising with the Concern lawyer on all legal matters.
∙ Ensure that all issues related to taxes and government authorisations (communications licences, legal registration, project authorisations etc.) are managed proactively
∙ Ensure that clear procedures for national and international travel arrangements are in place and are understood and complied with by all staff.
Communication & IT Systems Support:
∙ Supervise the IT staff to ensure that IT systems remain effective and that IT and communication needs of all staff are met on a timely basis
∙ Ensure that all staff understand and comply with IT policies and procedures
∙ In conjunction with the Country Director, take overall responsibility for the security of Concern Liberia’s employees, premises and equipment.
∙ Liaise with necessary external bodies to keep abreast of current affairs in order to maintain an awareness of economic, political, humanitarian and security developments in Liberia and the West Africa Region.
∙ Coordinate and chair regular security meetings with the Security Focal Groups (SFG) to keep up to date with security incidents in all field locations.
∙ Work with the SFGs to ensure the development and maintenance of effective security systems for Concern employees, programmes and property.
∙ Revise regularly and implement the Liberia Security Management Plan.
∙ Ensure that annual support cost budgets (and budget revisions) are complete, realistic and comply with relevant Concern and donor requirements
∙ Support the programme team in the preparation of proposals, ensuring in particular that proposal budgets include complete and realistic support costs.
∙ Work with the Country Financial Controller and programme budget holders to ensure management of relevant support department costs in programme budgets and expenditure.
∙ In conjunction with the Country Director and Country Financial Controller set, manage and monitor the Systems annual budgets for Expatriates/ Transport/ Administration.
∙ Manage senior Systems Department staff, contributing to their capacity building and career development through technical support and on-the-job training and coaching, including in particular a thorough induction at the start of their contract.
∙ Ensure that all department positions have accurate job descriptions and that each member of the team fully understands outcomes, which are expected of them, by setting SMART objectives, and that they are aware of the success criteria relating to their work.
∙ Ensure that all department staff are aware of and comply with all of Concern’s policies and procedures.
∙ Ensure that work within the team(s) is planned and organised in a way which will meet the organisation’s needs in the most cost effective manner possible; ensuring that team members are given appropriate workloads and are working efficiently.
Contributing to the Liberia team by
∙ Taking active measures to address equality issues, particularly relating to gender, in programme as well as operational (eg HR) activities.
∙ Ensuring the highest standards of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholders’ participation at all stages of the project cycle.
∙ Being aware of, understanding and complying with all of Concern’s policies and procedures (finance, logistics etc.).
∙ Being aware of, understanding, complying with and be a model of Concern’s HR policies including P4 and Code of Conduct.
∙ Actively participating in any emergency response if necessary.
∙ Undertaking other related duties as may reasonably be assigned by the Country Director.
Your skills and experience will include:
∙ 3rd level qualification in relevant field (Business Administration, Human Resources, Supply Chain management, Sustainable Operations or any other relevant disciplines)
∙ At least 6 years overseas experience with an NGO in systems roles, 2 – 3 years at a senior management level.
∙ Experience of leading and managing a diverse team of senior staff including international staff. ∙ Proven strong management ability, including ability to motivate and develop skills of others.
∙ Proven experience in security management and at least 2 years working experience in challenging contexts
∙ Fluent English (written and spoken)
∙ Excellent organisational and planning skills. Strong problem solving and analytical skills. ∙ Willingness to travel frequently to rural field locations and spend periods away from the capital and experience basic conditions.
∙ Demonstrated experience of training and capacity building, ideally in a resource-poor country. ∙ Ability to work under pressure with numerous deadlines, and priorities.
∙ Ability to work on own initiative.
∙ Experience of a range of donor rules and regulations, particularly USAID and EU
∙ Experience working in Liberia or West Africa
∙ Knowledge of Concern Policies, or policies of similar INGOs
∙ Experience of both development and emergency contexts
We would also like:
∙ Experience working with ERP Systems, HRIS, digital logbooks, asset management tools or other support management tools
∙ Experience in the development and implementation of sustainable operations policies and procedures within an organisation
∙ Experience managing solar systems
∙ Excellent interpersonal skills
∙ Cross cultural awareness and sensitivity.
∙ Good sense of humour
∙ Empathy with Concern’s goals and a commitment to capacity building, protection and participation. ∙ Excellent communication skills
∙ Demonstrated experience of team building and working in a participatory manner.
∙ Flexible and adaptable approach to working in a changing environment.
How to apply:
By email to: firstname.lastname@example.org
Address to: HR Department, Concern Worldwide, Building Number-5 Andalucía’s Complex Compound Number-2, Between 6th & 7th Streets
Sinkor Beachside, Behind Home City Furniture Store, Monrovia.
CLOSING DATE FOR APPLICATIONS IS 5:00 pm on Friday 9th February 2024.
Safeguarding at Concern: Code of Conduct and its Associated Policies
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the
day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of
Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.
Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.