Refund Policy for Digital HR Software

Effective Date: January 5, 2023

1. Refund Policy Overview

Thank you for choosing our Digital HR Software. This Refund Policy outlines the terms and conditions for requesting refunds for our software services. By using our Software, you agree to be bound by this policy.

2. Refund Eligibility

We offer a 30-day money-back guarantee for our Software. To be eligible for a refund, you must meet the following criteria:

• You have subscribed to our Software within the last 5-10 days.
• You have not used our Software to process more than 40 transactions or perform other specific activities deemed ineligible for a refund.

3. How to Request a Refund

To initiate a refund request, please contact our support team at support@digitalhris.net. Include your order details and a brief explanation of why you are requesting a refund. We may request additional information to process your request.

4. Refund Processing

Upon receiving your refund request, we will review your eligibility and respond within 5 business days. If your request is approved, we will issue a refund to your original payment method within 4 business days.

5. Non-Refundable Items

The following items are not eligible for a refund:

• Subscription fees for the period outside the 30-day money-back guarantee period.
• Fees related to any third-party services or integrations used in conjunction with our Software.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact our support team at support@digitalhris.net