1. Strong oral and verbal communication skills.
2. Exhibits excellent customer service.
3. Strong organizational and self-motivation skills – able to complete established work planss independently without regular prompting.
4. Goal oriented attitude
5. Ability to maintain confidentiality.
6. Strong computer skills (including experience with PACS programs, image compression and uploads and preferably experience working in an electronic medical record.)
7. Must be committed, dependable and punctual.

1. Maintaining a high level of customer service both internally and externally.
2. Perform required imaging studies (ultrasound, X-ray and others as available and needed). KPI
3. Performing quality control of images. KPI
4. Effectively manages patient data (biodata, work queues, results) in internal and tele radiography information systems.
5. Serves as a liaison between external radiology providers and clinic staff to ensure efficient image processing and turnaround times. KPI
6. Maintains and operates all imaging and other clinical equipment in a safe and appropriate manner

• Inspect equipment regularly for problems and coordinate with biomedical technicians to ensure routine maintenance and repairs are performed in a timely manner. KPI

8. Coordinate schedules for imaging technicians

About Mercy Corps

The Program / Department Summary

General Position Summary

Essential Responsibilities

• Manage reliable and cost-effective operations and effective implementation of the strategies of Mercy Corps towards the right direction, including supervision of facilities & office management, information technology, procurement, asset management, fleet management and warehouse management.
• Supports the program team on timely provision of operations support at a higher level of standards.
• Ensures compliance with the requirements of Mercy Corps rules and regulations specified by the donors and sometimes host governments.
• Provides management information for decision-making as required.
• Supports developing budgets for operations activities of country programs as an integral part of program proposal development and country-level budgeting.
• Represents Mercy Corps as required in coordination with country management. The level of representation may vary depending on the country’s context (i.e. Local Logistics Cluster, NGO Working Groups, etc.)

• Successful contribution to the implementation of country operations strategies and establishment of management guidelines.
• Advice on operations strategies, policies and plans affecting operations, program deliverables and staffing.
• Analyze Mercy Corps' operating environment in the country, adjust operations, and provide advice on contextual changes.
• Guide Mercy Corps operational strategies and activities.
• Successful implementation of operational strategies and direct establishment of management achievements with operations.
• Maintain regular control of the operations budget and identify any exceptions or possible implications of under/overspending in a timely manner.
• Promote continuous organizational learning culture with the empowerment of individuals and teams with the identification of learning needs. Create learning opportunities and ensure access to available learning resources.

• Full compliance of operations with Mercy Corps Global Supply Chain Operations policies, procedures and processes.
• Provide strategic, technical and managerial leadership in implementation of Global Supply Chain Operations policies in the country program.
• Ensure ongoing full compliance with Mercy Corps finance policies and procedures and others (i.e. Program Management Manual, National Staff Handbook, etc.)
• Act as focal point from operations for all internal and external audit matters in coordination with country management.
• Provide expert advice on Mercy Corps policies regarding resource management, tools, etc. Development of local policies and procedures with the support of country management and implementation of them.

• Ensure effective management of administrative / logistics resources and reporting in a systematic, transparent and efficient manner to country management.
• Responsible for the provision of high-quality and timely procurement and other program support.
• Exercising oversight over procurement processes and logistics ensuring compliance with Mercy Corps procurement policies and procedures as well donor rules and regulations.
• Oversee provision of transport and travel support (international and domestic).
• Oversight on maintenance of proper custody of Mercy Corps assets, warehouse inventory and general inventory.

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient, and lead team members as necessary.
• Work with all Mercy Corps staff to ensure smooth introduction and adoption of operational systems.

• Ensure compliance with security procedures and policies established by country leadership.
• Serve as the Security Focal Point for Liberia Country Office.

• Maintain Mercy Corps’ Global Minimum Security and Safety Standards, including security management planning, documentation, guidance and briefings, movement management (including approval processes and personnel tracking), incident reporting, office and workplace security. This also includes management objectives related to training, budgeting, and staffing.
• Conduct security risk assessments at national and local levels for different security risk contexts and use these periodic assessments to inform security management planning. Communicate relevant updates regarding the context, threats, or procedures to team members and document updates, as appropriate.
• Draft, update, contribute to, and/or implement the Security Management Plan. Each plan should include, at a minimum: risk assessment; contact details of the Risk Management Team; context analysis; Standard Operating Procedures (SOPs); contingency plans; emergency medical plans and contacts; and instructions for incident reporting.
• Lead mandatory security incident reporting. Country offices are required to report and maintain records of security incidents. The Security Focal Point is responsible for maintaining this incident log and ensuring that individual security incidents are properly documented, enabling the Country Risk Management Team to ana lyze the immediate risk environment and allowing the organization to learn from incidents and improve its risk management approach. Critical incidents must be reported immediately to the Global Security Team.
• Coordinate security training and orientation, as well as visitor briefings and onboarding. The Security Focal Point is responsible for ensuring that team members are prepared for the risks and security environments they may encounter. This is achieved through contextual briefings and orientation on Mercy Corps procedures and planning. This is generally conducted before responsibilities begin, but in some cases, it may be conducted on site through training, briefings, and access to security plans. Updates, briefings, and training are provided periodically or in response to changes in the security situation.
• Identify and lead a Risk Management Team to support and guide the implementation of security management in the country. Chair Risk Management Team meetings and maintain a record of meeting minutes or notes.
• Oversee the annual Security Self-Audit with the Risk Management Team.
• Serve as the point of contact for the Global Senior Security Director and the Regional Security Advisor.
• For all security matters, the Country Security Focal Point (SFP) reports directly to the Country Director. Security Focal Points in local offices report directly to the Head of Office.

Supervisory Responsibility

Accountability

Accountability to Participants and Stakeholders

Minimum Qualification & Transferable Skills

• BA/BS degree in a relevant field.
• Minimum of 5 years senior management experience in a corporate or an INGO sector, including experience in operational support including developing strategies.
• Sound knowledge of administrative and logistics procedures is highly desired.
• Proven supervisory ability and/or technical skills combined with leadership.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with colleagues in a diversified multi-cultural and multi-ethnic working environment.
• Skills in managing, organizing, planning and implementing assigned tasks under pressure of frequent and tight schedules.
• Strong ability to apply good judgment and decision-making skills in difficult and complex working environments.
• Demonstrated analytical and problem-solving skills in handling management and coordination issues at country program level.
• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
• Excellent oral and written English skills required.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

Living Conditions / Environmental Conditions

Ongoing Learning

Team Engagement and Effectiveness

Equal Employment Opportunity

Safeguarding & Ethics

• Sales and Collections Reconciliation: Monitor and reconcile sales across all channels, including RAM Counter, E-Ticket Direct, and RTS.
• Accounts Receivable Management: Prepare and track accounts receivable for travel agencies and clients, coordinate with his financial manager for review, and assist the Country Manager in collection actions and centralized tracking.
• Disbursement Oversight: Control and monitor disbursements in compliance with purchasing regulations, manage payment processes via SAP P2P, and ensure effective accounting and expense tracking in SAP Finance.
• Expense Monitoring: Oversee operating expenses and cash expenditures paid locally.
• Accounting Records Maintenance: Keep financial records in accordance with Moroccan accounting standards using the SAP Fi system.
• Bank Reconciliation: Prepare bank reconciliations and cash reports, ensuring they are signed by his financial manager.
• Compliance with Social and Tax Declarations: Coordinate with the tax advisory firm to meet declaration schedules.
• Dispute Management: Monitor disputes in collaboration with the Country Manager and local lawyer.
• Fund Transfers: Prepare and track fund transfer files for Headquarters.
• Document Management: File and archive all financial documents for the entity.

• Education: A degree in Finance, Accounting, or a related field (minimum Bac+3 or equivalent).
• Experience: At least 4 years of experience in an accounting firm, audit firm, or a large organization.
• Technical Skills: Knowledge of SAP Finance is an advantage.

• Key Qualities: Strong attention to detail, autonomy, organizational skills, and an analytical mindset are essential for success in this role.

About the Role

Responsibilities

• Develop and execute Infinity Media's marketing strategy, aligning brand, digital, content, and campaign plans with overall business and commercial objectives.
• Plan and manage marketing campaigns end to end, including budgeting, creative direction, channel selection, scheduling, execution, and post-campaign evaluation.
• Own Infinity Media's brand identity and voice across all platforms, ensuring consistency in messaging, visual standards, and audience experience.
• Manage digital and social media presence, overseeing content calendars, audience growth, engagement, community management, and platform performance.
• Coordinate with Content, Sales, and Production teams to align marketing activity with editorial output, client campaigns, and revenue priorities.
• Track and report on marketing performance, using analytics and audience data to guide budget allocation, campaign adjustments, and future planning.
• Manage relationships with external agencies, media partners, vendors, and sponsors, including briefing, contracting, and performance oversight.
• Supervise, brief, and develop marketing staff and freelance contributors, monitoring output quality, timelines, and adherence to brand guidelines.

Requirements

• Minimum 5 years of progressive marketing experience, preferably within media, entertainment, digital publishing, or a related industry, including team or project leadership.
• Bachelor's degree in Marketing, Communications, Media Studies, Business Administration, or a related field preferred, with strong knowledge of digital marketing, social media, and brand management.
• Strong creative judgment, analytical ability, project management, and stakeholder communication skills, with flexibility to work across teams, platforms, and deadlines.

To apply, send your application to info@dbtgroupltd.com. The application deadline is October 7, 2026.

• Install, configure, and maintain computers, printers, and other peripherals. Maintain all computers and accessories in the Monrovia head office and field offices to minimise disruption and maximise service life.
• Design and maintain a tracking system for all ICT repairs and maintenance issues
• Install, update, and troubleshoot approved software applications and support users with Microsoft 365 services.
• Support the serverless office environment by assisting staff with SharePoint, OneDrive and Teams for document storage, sharing and collaboration; no local file, domain controller or backup server administration is required.
• Check device enrolment and compliance status in Microsoft Intune, address initial issues, and escalate policy, identity, or security concerns with the Regional ICT Advisor through the Dublin Helpdesk promptly.

• To configure and install all ICT equipment, ensuring computers are joined to Microsoft Entra ID and enrolled in Microsoft Intune in line with Concern Worldwide standards.
• To ensure the use of Concern Worldwide compliance software application on all Concern computers
• To ensure the security and safety of IT equipment
• To ensure the security of wireless access keys and administrative passwords
• To respond to day-to-day ICT issues and challenges, including computers, Intune-enrolled devices, Microsoft 365 applications, SharePoint, OneDrive, printing, networking, Starlink internet, e-mail and phone systems, and take appropriate corrective action.
• Ensure that relevant issues or problems are escalated/ raised to the Regional ICT Advisor as the first entry point, with subsequent creation of the service ticket on the Dublin Helpdesk in a timely manner
• To monitor Starlink connectivity and liaise with the Regional ICT Advisor for any Starlink support as appropriate on internet service matters affecting any Concern office.
• Monitor local network and internet connectivity for unusual activity and promptly escalate suspected security incidents through the approved Concern Worldwide support channels.
• Ensure devices remain compliant, up to date and protected through Microsoft Intune and other approved Concern Worldwide security and compliance tools.
• Ensure compliance with relevant IT policies, procedures, and regulations.
• Support staff to store organisational data only in approved Microsoft cloud services and to follow access, sharing, data protection and informationsecurity requirements.
• Identify potential systems gaps in ICT hardware and software and make appropriate recommendations
• Promote and support an agreed information structure in SharePoint and Teams so that authorised staff can access relevant documents.
• Ensure the stability and security of local office networks, including routers, switches, wireless access points and firewalls, and escalate advanced configuration issues when required.

• Assist in the planning and implementation of IT projects, including system upgrades and new technology deployments.
• Preparation of reports from each trip showing progress and outcomes against trip TORs
• Assist the Concern Worldwide Liberia Purchase Committee in ensuring that all ICT equipment purchased is in compliance with the standards set by Dublin IT
• To provide backup and support on general issues of power management, generators and UPS issues, as well as technical support on solarisation projects.
• In collaboration with the Logistics managers and HQ DiRTTrAC manager, provide support in updating the data in the DiRTTrAC, ensuring codes, locations and names. Provide technical support with any issues arising with the DiRTTrAC or the DDGs and report back to and engage the support from HQ DiRTTrAC manager when required
• To train Concern Liberia staff on the effective and secure use of Concern ICT applications, including Microsoft 365, SharePoint, OneDrive and Teams, and undertake field visits when necessary to provide support, coaching or training.
• To support in preparing and sending documents for e-signature
• Ensure timely data/internet monthly subscriptions for staff and modems in the residences of international staff and field offices, and any other subscription in collaboration with the Admin HR Supervisor (who is responsible for updating the staff database) and the Procurement Officer (responsible for the procurement/management of contracts related to this)
• Support with graphic design and printing of print messages or materials when required
• All staff are responsible for upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion, and safeguarding values.
• All staff are required to participate and contribute as necessary towards Concern’s emergency response as and when required. Responsible for upholding and promoting Concern Liberia’s environmental policies and strategies

• Manage and prioritise help desk tickets to ensure timely resolution of issues.
• Provide day-to-day technical support to staff, troubleshooting computers, approved software, Microsoft 365 services, Intune-enrolled devices, printing, local networks and Starlink connectivity.
• Maintain accurate records of all help desk tickets, including the nature of the problem, resolution steps, and time taken to resolve.
• Train staff on the use of new software and hardware, as well as IT best practices.

• Assets tagging and coding into the assets database
• Asset issuance and transfer documentation when required and authorised
• Regular updating and monitoring of the assets database
• Asset disposal in line with donor requirements, ensuring the complete process is correctly adhered to and documented.
• All IT assets for disposal (not donation or sale) to be done so using a reputable e-waste disposal company
• On receipt of list of assets to be donated, prepare relevant donation documents and assets for donation and file documents accordingly
• Liaise with the field offices on a regular basis to update the assets database
• Immediately record a new asset when procured or received as a Concern Worldwide own asset
• Report to the Operations Director immediately on any issue beyond your control
• Share the asset management mid-year and end of year with the Operations Director
• Make sure the assets database (Tiger Asset) is accurate and maintained on a regular basis
• Setting up staff’s printing accounts and other ICT work as required

• Responsible for upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion, and safeguarding values.
• Required to participate and contribute as necessary towards Concern’s emergency response as and when required.
• Responsible for upholding and promoting Concern Liberia’s environmental policies and strategies
• Required to support the Operations Director in building the capacity of National Implementing Partners, especially on IT-related matters.

• Minimum of a degree in Information Technology or related fields.
• Minimum of 3 years of relevant experience in Information Technology.
• Relevant hands-on experience supporting Microsoft 365 cloud services, Microsoft Entra ID, Microsoft Intune, SharePoint, OneDrive, Teams and modern endpoint devices is highly desirable.
• Work closely with the Regional ICT Advisor and Dublin Helpdesk to resolve technical issues that require escalation.
• Supervisory management and interpersonal skills, with at least 2 years managing staff.
• High-quality written and verbal communication skills; excellent networking and negotiating skills; the ability to maintain confidentiality; good attention to detail and demonstrated ability to deliver on work objectives to a high quality and on a timely basis are all essential competencies for this role
• Experience in working in the development or humanitarian sector would be preferred.
• Working knowledge of Microsoft 365 applications and services, including Word, Excel, Outlook, Teams, SharePoint and OneDrive. Practical knowledge of supporting Microsoft Entra ID-joined and Microsoft Intune-enrolled devices, cloud-based collaboration services, endpoint compliance and Starlink-supported office connectivity.

• JOB CODE 26-016-RH IT Officer (1x) A letter of application stating why you believe you are the best suited for the position.
• A copy of your CV (maximum 4 pages) giving active daytime contacts.
• Names and addresses of two (2) work-related referees with professional e-mail addresses

​

📍 Location: Mamie Pepper Village, Liberia
🕊️ Part-time | Live-In | 4 Days-Weekend | Skilled Ministry Position & Boy's Caregiver

​

Hope 4 Liberia Orphan Aid Ministry is seeking a musically gifted, born-again Christian man or woman to serve at our orphanage in Careysburg, Liberia.

​

The primary responsibility of this position is to develop and lead our children’s Weekend Musical Drama Evangelism Program. We are looking for someone who loves Christ, genuinely loves children, and can confidently train them to share the Gospel through:

​

• Children’s choir and Christian singing

• Evangelistic drama and puppet ministry

• Scripture memory and Bible storytelling

• Creative Gospel presentations

• Team-building and character development

​

The successful applicant must have strong singing ability, musical talent, and the ability to teach and direct children’s music in a FUN way. This person should be creative, enthusiastic, dependable, and able to prepare the children for evangelistic programs in schools and villages.

​

During the weekend, this individual will also assist with the care and supervision of the boys, helping provide a safe, loving, structured, and Christ-centered home environment.

​

Schedule: Friday at 8:00 AM through Monday at 4:00 PM
Position: Part-time, live-in

​

Qualifications

Applicants must:

• Have a clear testimony of salvation and a growing relationship with Jesus Christ

• Possess strong singing and musical leadership abilities

• Be able to teach and direct children in music

• Genuinely love children and relate well to them

• Have a warm and caring personality that naturally draws children to them

• Be able to receive instructions, cooperate with leadership, and faithfully carry out assigned responsibilities

• Be willing to learn, accept correction, and follow through without repeated reminders

• Be able to lead drama and other creative ministry activities

• Demonstrate Christian maturity, integrity, patience, dependability, and enthusiasm

• Have a desire to disciple children and prepare them to share the Gospel

At Hope 4 Liberia, we believe every child has God-given gifts that can be used for His glory. This position offers an opportunity to help children develop their voices, confidence, character, and passion for sharing the hope of Jesus Christ.

​

• Lead the AIM program inception activities including community mobilization and participant selection, club selection and setup, mentor selection and onboarding, community mobilization, mapping and establishing social empowerment linkages for participants
• Lead the implementation and supervision of social and economic empowerment activities in assigned clubs as per program design, activity plan and budget
• Organize and support Youth Development Committees in the target communities
• Ensure achievement of club-level program targets as per Implementation Guideline and report any operational/management issues to BM
• Livelihood related activity such as participant option selection, asset distribution, ensuring proper utilization of programme support to the participants, cost sharing collection etc
• Coordinate closely with the Technical Sector Specialists (TSS) to seek technical guidance and knowledge; provide support to TSS as needed
• Guide and supervise mentor activities under the social empowerment component and develop their capacity by providing regular coaching, mentoring and training
• Attend monthly coordination meetings organized at the branch level and provide updates on club activities, flagging any issues needing attention from the branch/area manager.
• Support BM with all branch level procurement and logistics and other tasks, as required
• Ensure cash flow by submitting cash requisition timely for smooth day to day operations
• Organize and facilitate social empowerment training for participants; provide support to connect program participants with broader linkage services
• Prepare timely technical reports, success stories, lessons learned, and recommendations for program improvement.
• Follow-up closely with participants to minimize attrition and prepare monthly attendance reports and bi-monthly drop-out reports
• Prepare MIS and financial reports and other reports and ensure timely submission
• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the project goals on safeguarding implementation and act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do the same.

• Education: WACE Certificate OR Diploma in any Community development course and other related subjects.
• (ATTACH A COPY OF YOUR WACE CERTIFICATE AS YOU APPLY)
• Basic Computer Skills: Candidates must demonstrate basic computer literacy, including data entry, use of smartphones/tablets, MS Office or equivalent applications, and familiarity with digital reporting systems.
• Experience in use of digital reporting and/or survey platforms (e.g. KoBo, Google forms, SurveyMonkey, CommCare, SurveyCTO etc) are preferable.
• Data collection skills and knowledge in field implementation activities.
• At least 1 year experience in the development sector, including experience working with marginalized communities to implement community development programs including microfinance, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs.
• TVET and Youth Advocacy experience is an added advantage

• Proficient in using mobile devices, and computers, particularly with Microsoft Office
• Strong sense of teamwork and collaboration and demonstrated ability to build relationships with individuals from diverse backgrounds
• Personal qualities of integrity, credibility, and dedication to the mission of BRAC

A. BACKGROUND

A. SCOPE OF WORK

1. Objective & Context

• Bomi: 3 vehicles (1 fully functional, 1 partially functional, 1 grounded)
• Grand Cape Mount: 3 vehicles (2 Fully functional, 1 partially functional)
• Grand Gedeh: 3 vehicles (1 fully functional, 1 partially functional, 1 grounded)
• Grand Kru: 1 vehicle (1 grounded)
• Maryland: 3 vehicles (1 fully functional, 2 partially functional)
• Rivercess: 3 vehicles (2 fully functional, 1 partially functional)
• Sinoe: 3 vehicles (1 fully functional, 1 partially functional, 1 grounded)

1.2 Multi-Phase Execution Model

• Deploy certified mobile mechanic teams to inspect all nineteen (19) vehicles across the seven (7)
• Conduct a 120-point diagnostic inspection covering engine, transmission, suspension, four-wheel-drive system, electrical systems, braking systems, medical interior and cabin fittings, siren and light bar, and chassis
• Submit an Itemized Vehicle Condition Report (VCR) for each ambulance within fourteen (14) calendar days after the contract effective date of the contract. Each report must specify:

1. The root cause of breakdown or operational
2. The required original equipment manufacturer (OEM) replacement parts including applicable part
3. The estimated labor hours required for each repair or
4. A final recommendation to rehabilitate or decommission the vehicle. Any recommendation to decommission or scrap a vehicle is subject to Pact’s prior written approval and applicable property-disposition

Phase 2: Repairs, Overhaul, and Quality Assurance

• Perform authorized repairs strictly in accordance with Fixed Price Orders issued by Pact following approval of the applicable
• Tow or transport grounded or non-roadworthy vehicles from county locations to the

• Use only new, genuine OEM spare parts as applicable to the relevant vehicle make and model. Rebuilt, refurbished, or aftermarket critical components may not be used without Pact’s prior written
• Provide a warranty of at least 6-month / 10,000 kilometers whichever occurs first, covering all parts supplied and labor performed. The warranty period shall begin upon Pact’s written acceptance of the applicable repaired vehicle.

• Phase 3: Preventive Maintenance and Emergency Support

  • Perform a routine preventive maintenance every two (2) months or every 5,000 km, whichever occurs first for all operational vehicles. Services must include, as applicable, oil and filter changes, fluid top-offs, belt inspections, brake inspections and adjustments and other manufacturer-recommended
  • Provide emergency rapid-response repair services in county capitals within 4an initial response occurring within forty-eight (48) hours after notification by .
   

  1.3 Key Cost Drivers and Financial Control

  To support price reasonableness and prevent post-assessment cost inflation, offerors must submit binding rates schedules covering all underlying cost drivers:
  • Diagnostic & Mobilization Fees: Fixed lump-sum per vehicle inspection, broken down by county and inclusive of distance, road conditions, and regional
  • Labor Rates: Fixed hourly labor rates for Master Mechanics, automotive electricians, and

  · Spare Parts Pricing:

  • Offerors must submit pricing for a standard Fast-Moving Spare Parts Matrix including as applicable brake pads, shocks absorbers, timing belts, filters, clutches, alternators and
  • For parts not included in the matrix, offerors must indicate the proposed pricing basis and any applicable markup. Pact must approve the final price for in advance and included and the price must be included in the applicable fixed- price
  • Towing & Logistics: A fixed rate per kilometer for heavy-duty flatbed towing from each of the seven (7) counties to the service provider repair
  • Field Logistics and Accommodation: All per diems, fuel, accommodation, and transportation costs must be fully included in the proposed diagnostic mobilization, and labor rates. Pact will not reimburse these costs separately.

  • 1. Deliverables

    The Offeror shall deliver to Pact the following deliverables:

    Phase	Milestone / Activity	Deliverable & Output	Verification & Approval	Lead Time / Frequency
    Phase 1	Diagnostic Assessment	Comprehensive 120- Point Inspection Reports and detailed bills of quantities (BOQs) for all 19 ambulances across seven (7) counties.	Joint review and written sign-off by Pact Operations and the applicable County Health Team representative	Within 14 calendar days after the contract effective date
    Phase 2	Rehabilitation and Overhaul	Repaired and roadworthy ambulances fitted with approved OEM parts and equipped with functional emergency systems.	Technical inspection, road testing, and signed Acceptance Certificate for each vehicle.	Within 10–21 business days per authorized Order.
    Phase 3	Preventive Maintenance and	Completed preventive maintenance services, safety	Signed service- completion records approved by Pact and the applicable County	Every (2) two months or 5,000 km, whichever occurs first; initial

    	Emergency Support	inspections, service- completion records, and emergency- repair logs.	Health Team representative.	response with forth- eight (48) hours after notification.
    Closeout	Closeout and	Final Fleet Status	Pact’s approval of the	By the end of
    	Warranty	report and warrant	Final Fleet Status	contract
    	Documentation	certificates	Report and warranty	performance
    		identifying the	documentation	period.
    		coverage period
    		applicable to each
    		repaired vehicle.

    All deliverables must be approved by Pact.  

  • 1. Period Of Performance

    The Offeror is expected to perform services from October 2026 through December 2026.
    2. Key Personnel (If Applicable)
    The service provider must propose the following key personnel. Any replacement of key personnel requires Pact’s prior written approval.  

    3.1 Lead Master Mechanic / Automotive Engineer (Key Personnel)

    • Role: Serves as the Lead technical authority responsible for reviewing all 120-point diagnostic reports, developing and reviewing proposed repair scopes of work (SOWs), overseeing quality control; and certifying that road testing has been completed. Pact retains final approval authority for all repairs and

    · Minimum Qualifications:

    • Higher Diploma or Degree in automotive or mechanical engineering or an equivalent master automotive technician
    • At least eight (8) years of hands-on experience in heavy-duty four-wheel drive vehicle diagnostics, diesel engine overhauls, suspensions systems, and automotive electrical systems preferably involving Toyota Land Cruiser and Nissan Patrol ambulance
    At least three (3) years of supervisory experience managing garage operations or mobile repair teams in Liberia or a comparable operating environment.

  • 3.2. Senior Auto-Electrician and Diagnostic Specialist

    • Role: Serves as the lead specialist responsible for diagnosing complex electrical systems, conducting electronic control unit (ECU) and onboard diagnostics (OBD-II) and inspecting and repairing lightbar/siren wiring, dual-battery systems, and electrical connections for onboard medical equipment

    · Minimum Qualifications:

    • National Trade Test Certificate, Advanced Diploma in automotive electrical systems, or an equivalent professional ..
    • At least five (5) years of relevant experience in automotive electronics, computerized vehicle diagnostics, and emergency vehicle warning
    o

    3.3. Field Operations & Fleet Logistics Coordinator

    • Role: Oversees the deployment of mobile diagnostic and repair teams across all seven
    (7) counties, coordinates vehicle recovery, transportation, and flatbed towing logistics, and serves as the primary point of contact for Pact designated fleet representatives.
    • Bachelor’s degree or diploma in logistics, supply chain management, automotive technology or a related
    • At least 3 years of experience managing vehicle fleets, field logistics, and mobile mechanic deployment in Liberia's Southeast and western regions.

    • Minimum Qualifications:

      Key personnel may not be replaced without prior written approval from Pact.

      1. Logistics And Support

      The Offeror shall be responsible for providing and bearing all costs associated with:
      • Personnel, including salaries, benefits, and related costs;
      • Travel transportation, accommodation, and per diem;
      • Tool and equipment
      • Materials supplies, and consumables; and
      • All required insurance coverage

      A. SUBMISSION INSTRUCTIONS

      • Submission of Questions: All questions or clarifications regarding this RFP must be submitted in writing to Pact no later than 12:00 Noon (GMT) on September 29, 2026. Responses to questions and clarification requests, if issued, will be shared with interested RFP recipients by September 25,
      • Submission of Proposals: The deadline for submission of proposals is September 29, 2026. Proposals must be submitted electronically (in PDF or Microsoft Word/ Excel) to Pactliberiabids@pactworld.org. Offerors should avoid including unnecessary promotional materials or elaborate presentation formats (black and white is preferred). Zipped files will not be Any pages requiring original signatures should be signed, scanned, and submitted as PDF attachments. The technical proposal and cost proposal must be submitted as separate files. The RFP Number and RFP Title must be referenced in the email subject line. Offerors are responsible for ensuring that their proposals are received in accordance with the submission instructions provided in this RFP. Proposals received after the submission deadline may be rejected at Pact’s discretion. Offerors are responsible for ensuring their proposals are received prior to the deadline specified in this solicitation.
      • Proposal Format Proposals: must be submitted in two separate parts, as described below:
        • Part 1 – Technical Proposal
        • Part 2 – Cost Proposal
       

      Part 1 Technical Proposal

      The technical proposal must describe how the Offeror intends to carry out the scope of work et forth in Section B. It must demonstrate the Offeror’s understanding of the work to be performed, and the responsibilities of all parties involved. Technical proposals will be evaluated according to the evaluation criteria set forth in Section D. All proposal documentation must be submitted in English. The Technical and cost proposals must be submitted as separate files. Cost or pricing information must not be included in the technical proposal.
    • 1. Mobilization and deployment across the seven (7) project counties;
      2. The proposed diagnostic-assessment methodology;
      3. Preparation of Vehicle Condition Reports and bills of quantities;
      4. Repair, overhaul, and quality-control procedures;
      5. Sourcing, verification, and management of OEM spare parts;
      6. Towing and recovery of grounded or non-roadworthy vehicles;
      7. Preventive-maintenance services;
      8. Emergency-response arrangements;
      9. Road testing and vehicle-acceptance procedures; and
      10. Warranty
          • Technical Approach: Describe the Offeror’s proposed methodology for achieving the contract objectives and completing the requirements set forth in Section B. At a minimum, the technical approach must address:The technical proposal must include the following sections:
            1. Proposal Cover Sheet. The first page of the proposal must include the Proposal Cover sheet (Attachment 1). This page does not count towards the page limit
            2. Capability Statement: Provide a brief description of the Offeror’s organizational capabilities, facilities, equipment, and qualifications relevant to the scope of work. The description should specifically address the Offeror’s capacity to provide mobile diagnostic and repair services across the seven (7) project
            This section must not exceed one (1) page. The following documents must be included as annexes and will not count toward the page limit:
            1. Valid business-registration documentation;
            2. Valid Liberia Revenue Authority (LRA) tax-clearance certificate;
            3. Copies of any relevant operating licenses or professional certifications; and
            4. Evidence of required insurance coverage, if available at the proposal stage.
              If evidence of insurance is not available at the proposal stage, the successful Offeror must provide it before contract execution.
      The Offeror must account for the geographic locations of performance, road conditions, and associated travel and logistical requirements. The proposal should be clear, concise, and well organized. Elaborate presentation formats are discouraged. This section must not exceed two (2) pages
      1. Management and Staffing Plan. Describe how the proposed team will implement the technical approach and perform the scope of Include a management and staffing plan identifying all proposed key and non-key personnel and their respective roles, responsibilities, reporting relationships, and anticipated levels of effort.
      2. 1. Detailed Work Provide a detailed work plan covering all phases of performance. At a minimum, the work plan must include:Curricula vitae for all proposed key personnel must be included as annexes and will not count toward the page limit. The qualifications presented must meet or exceed the minimum key-personnel requirements stated in Section B.This section must not exceed two (2) pages.
         1. Each principal activity and associated task;
         2. Expected deliverables and outputs;
         3. Responsible personnel;
         4. Proposed activity locations;
         5. Dependencies and sequencing; and
         6. Estimated commencement and completion
           The work plan must demonstrate the Offeror’s ability to meet the required delivery periods stated in Section B.  

         This section must not exceed two (2) pages.

         1. Past Performance. Describe the Offeror’s experience performing contracts of similar scope, size, technical complexity, and geographic The response should demonstrate relevant experience in ambulance or vehicle diagnostics, rehabilitation, fleet maintenance, mobile repair operations, and emergency- response support.
         Include relevant experience of proposed joint-venture members or major subcontractors, if applicable, and clearly identify which entity performed each referenced contract. This section must not exceed two (2) pages.  
         • Past-Performance References. The Offeror must provide at least three (3) references from major contracts performed within the past five (5) years for work of similar scope and This section should not exceed one (1) page. For each reference, include the following information:
         1. Customer's name, address, and telephone numbers of the primary point of contact and technical contact;
         2. Contract number and type;
         3. Contract start date, location(s) of performance, and period of performance;
         4. Contract size and value;
         5. Brief description of the work, including responsibilities;
         6. Explanation of how the work is comparable to the requirements of this solicitation;
         7. Brief description of any technical challenges encountered and how they were resolved;
         8. Description of any contract terminations (partial or full), including whether termination was for convenience or default, and any show-cause or cure notices (include explanatory details).

         9. The cost proposal must include: (1) a detailed, all-inclusive fixed-price budget for Phase 1, Diagnostic Assessment, and (2) a price list/rate schedule for the services and cost drivers that may be required under Phases 2 and 3. Costs must be stated in United States Dollars and include all applicable taxes. Phase 2 and Phase 3 work will be authorized separately through Orders, with a fixed price agreed by Pact before the work begins. The submitted price list/rate schedule will serve as the basis for establishing and evaluating Order pricing. The cost proposal must be valid for at least ninety (90) days from the proposal submission deadline.  
            1. Proposal Cover Sheet. The first page of the proposal must include the Proposal Cover sheet (Attachment 1). This section does not count towards the page
            2. Summary Budget. The Offeror must provide a summary of the total fixed price proposed for Phase 1. Please use the attached budget
            • Detailed Budget and Price List. For Phase 1, the Offeror must provide a detailed breakdown supporting the proposed fixed price. For Phases 2 and 3, the Offeror must provide a price list/rate schedule covering the anticipated services and cost drivers. At a minimum, the submission must include:
              • Phase 1 fixed-price components, including diagnostic assessment, mobilization, travel, personnel, equipment, and any other costs necessary to complete Phase
              • Phase 2 and Phase 3 price list/rate schedule items, including labor categories, common spare parts, towing/logistics, preventive maintenance, emergency services, and other applicable cost
              • Unit prices or rates, applicable units of measure, and any assumptions or conditions affecting the quoted
            All proposed prices and rates must be fully burdened and include applicable labor, overhead, profit/fee, taxes, travel, and other costs necessary to perform the applicable work. No separate reimbursement will be provided unless expressly authorized by Pact in writing.
            1. Estimated Evaluation Quantities for Phase 2 and Phase 3 Pricing Schedule. For evaluation purposes only, Pact will apply the estimated quantities in Attachment 2 to the Phase 2 and Phase 3 unit rates/prices submitted by each Offeror. The estimated quantities provide a common basis for comparing proposals and do not represent a commitment or guarantee of any minimum quantity of
            Offerors must complete the Unit Rate/Price column for each applicable item in Attachment 2. Pact will calculate each Evaluated Amount by multiplying the Offeror's quoted unit rate/price by the applicable Estimated Evaluation Quantity. For cost evaluation, Pact will calculate a Total Evaluated Price consisting of the Phase 1 fixed price plus the total evaluated amounts for Phase 2 and Phase 3. The Total Evaluated Price is for evaluation purposes only and will not constitute the contract ceiling, a minimum purchase commitment, or an authorization to perform work. Actual Phase 2 and Phase 3 quantities will depend on the Phase 1 diagnostic results, vehicle condition, operational needs, available funding, and Orders issued by Pact. No Phase 2 or Phase 3 work may begin without Pact's written Order.  
            1. Budget Notes: The Budget Notes must explain the assumptions and estimating methodology used to develop the Phase 1 fixed-price budget and the Phase 2 and Phase 3 price list/rate schedule. The notes must:
            • Explain how costs were calculated,
            • Describe any assumptions made by the Offeror that affect the proposed cost
            • Provide a clear justification for each budget line item, including the rationale for the proposed quantities
            • Identify any material assumptions, exclusions, or conditions that may affect the quoted fixed price or
         10. Pact reserves the right to request additional or more detailed budget information prior to issuing a subcontract or contract award.

             Part 3: Certifications:

             Offerors responding to this RFP must include the following disclosures and certifications as part of the proposal submission. These disclosures and certifications must be included in an annex to the cost proposal.
             1. Conflict of Interest Disclosure: Disclose any close, familial, or financial relationships with Pact or project staff. For example, if an offeror’s cousin is employed by the project, the offeror must disclose this
             2. Relationship with Other Offerors: Disclose any family or financial relationship with other entities submitting proposals under this RFP. For example, if the offeror’s parent owns or works for another company submitting a proposal, this relationship must be
             • Certification of Independent Pricing: Certify that the prices in the proposal have been developed independently, without consultation, communication, or agreement with any other Offeror or competitor for the purpose of restricting competition.
             1. Certification of Accuracy: Certify that all information in the proposal and supporting documentation is complete, accurate and authentic.
              

             A. EVALUATION CRITERIA

             • Best Value/ Trade-Off
             Under the Best Value evaluation method, Pact will evaluate proposals based on a combination of technical and price factors. Proposals will be evaluated based on the following criteria:

         11. Evaluation Criteria	Expectations	Score
             Responsiveness to the Scope of work	Does the proposal demonstrate a clear understanding of and respond fully to the objectives, requirements, and deliverables stated in the Scope of Work?	20
             Feasibility of approach and methodology	Is the proposed approach practical, technically sound, and appropriate for the operating environment? Do the proposed activities, sequencing, logistics, quality- control measures, and timeline demonstrate the Offeror’s ability to perform the Scope of Work effectively and efficiently?	30
             Key Personnel Qualifications	Do the proposed key personnel meet or exceed the required qualifications and possess the relevant experience and technical capabilities necessary to perform the Scope of Work?	25
             Past Performance and Relevant Experience	Does the Offeror have demonstrated experience successfully performing assignments of similar scope, size, complexity, and geographic coverage?	10
             Price	Is the evaluated price reasonable, complete,	15

             	competitive, and consistent with the proposed technical approach? The evaluation will consider the Phase 1 fixed price and the evaluated prices derived from the Phase 2 and Phase 3 rate schedules.
             TOTAL AVAILABLE POINTS		100

             For evaluation purposes, Pact will calculate each Offeror’s total evaluated price using the Phase 1 fixed price and the estimated quantities identified in the Price Schedule for Phases 2 and 3. The evaluated price will be used solely to compare proposals and does not constitute a guaranteed contract value or minimum quantity of services. Pact may select a higher-priced proposal when its technical advantages and overall value are determined to justify the additional cost. Pact is not required to select the proposal with the highest technical score or the lowest price. The final two sentences are important for a genuine trade-off method. You should also include estimated evaluation quantities in the cost template—such as assumed labor hours, parts quantities, towing distances, and maintenance events—so that the 15-point price comparison is objective and consistent.  

             A. TERMS AND CONDITIONS

             • Issuance of solicitation does not constitute award commitment by
             • Pact reserves the right to modify by written notice the terms of this solicitation at any time in its sole discretion. Pact may cancel the solicitation at any time
             • Pact may reject any or all proposals
             • Pact reserves the right to disqualify any proposals based on Offeror’s failure to follow
             solicitation instructions.
             • Pact will not compensate proposals for their response to the
             • Pact reserves the right to issue an award based on initial evaluation of proposals without further
             • Pact may choose to award only part of the Scope of Work described in the solicitation or to issue multiple awards for the Scope of
             • Pact reserves the right to waive minor proposal deficiencies that can be corrected prior to award determination to promote
             • Pact may contact offerors to confirm contact person, address, and that the proposal was submitted for this
             • Pact may contact listed past performance references without notice to the Pact also reserves the right to contact other past performance information sources that the offeror did not list in the proposal.
             • By submitting a proposal, the offeror confirms they understand the terms and
             • Please note that in submitting a response to this solicitation, the Offeror understands that the Donor is not a party to this procurement. Any protest related to this solicitation must be submitted in writing, with full supporting details, to Pact for review and consideration. The Donor will not consider or adjudicate protests related to this procurement. Pact will review any protest received and issue a final determination in accordance with its procurement policies and applicable donor requirements. Pact is committed to conducting all procurements in a fair, transparent, and impartial manner to minimize the risk of disputes and maintain strong relationships with stakeholders.
             • • Information pertaining to and obtained from the Offeror as a result of participation in this solicitation is confidential.
               • The Offeror consents to the disclosure of the documents submitted by the Offeror to the reviewers involved in the selection process. Please note that all reviewers are bound by non-disclosure

               B. ATTACHMENTS

               • Attachment 1: Proposal Cover Sheet
               • Attachment 2: Phase 2 and Phase 3 Pricing Schedule and Estimated Evaluation Quantities
               • Attachment 3: Offeror Disclosures and Certifications Form

             • Attachment 1: Proposal Cover Sheet

               Instructions: Fill in the information requested and highlighted in yellow below and include it in your submission. Offerors may modify or expand the table as needed to provide complete information for the goods and services being offered. All forms must be completed in English.

               Project RFP No.:		RFP Number
               RFP Title:		The title of the activity of the RFP
               Submission Date:		Month/Day/Year -Time AM/PM – Time Zone
               Internal Proposal Number		(for vendor use if applicable)
               Anticipated Performance Start Date		Month/Day/Year
               Offeror Contact information	Name	Insert here
               	Title	Insert here
               	Email	Insert here
               	Phone	Insert here
               	Address	Insert here
               	UEI #	Insert here
               	Type of Entity	Insert here
               Persons authorized to negotiate for Offeror		Insert Name, title, and contact information
               Total Fixed Price Proposed for Phase 1		Insert total cost here
               Total Pages submitted (include all annexes)		Insert total pages here
               Offeror Agreement
               By signing this document, Offeror hereby certifies to the accuracy and completeness of all pricing information, technical data, delivery dates, representations and certifications included in their offer as well the acceptance of all of the terms and conditions set forth in the RFP/Solicitation. The Offeror confirms that all prices and delivery dates shall be valid for a period of ninety (90) days from the proposal submission deadline, unless otherwise clearly specified by Offeror.
               Signature:
               Name and Title:
               Date:

  Attachment 2: Phase 2 and Phase 3 Pricing Schedule and Estimated Evaluation Quantities

  Instructions: Offerors must complete the Unit Rate/Price column for each applicable item. Pact will calculate the Evaluated Amount as Unit Rate/Price multiplied by the Estimated Evaluation Quantity. Estimated quantities are for evaluation purposes only and do not represent a commitment or guarantee of any minimum quantity of work. Actual quantities will be authorized only through Pact-issued Orders. Offerors should identify the applicable vehicle make/model and part number where pricing differs by vehicle. If an item is not applicable, enter “N/A” and briefly explain in the Budget Notes.  

  Item / Service	Unit	EstimatedEvaluation Quantity	Offeror UnitRate/Price (USD)	EvaluatedAmount (USD)
  PHASE 2 - REPAIRS, OVERHAUL, ANDLOGISTICS
  Master Mechanic labor	Hour	90
  Auto-Electrician labor	Hour	70
  Technician labor	Hour	130
  Flatbed towing - Bomi	Kilometer	100
  Flatbed towing - Grand Cape Mount	Kilometer	100
  Flatbed towing - Grand Gedeh	Kilometer	100
  Flatbed towing - Grand Kru	Kilometer	100
  Flatbed towing - Maryland	Kilometer	100
  Flatbed towing - Rivercess	Kilometer	100
  Flatbed towing - Sinoe	Kilometer	100
  Brake pad set	Set	8
  Shock absorber	Unit	8
  Timing belt kit	Set	4
  Filter service kit	Set	19
  Clutch kit	Set	3
  Alternator	Unit	3
  Tire	Unit	16

  PHASE 3 - PREVENTIVE MAINTENANCE AND EMERGENCYSUPPORT
  Preventive maintenance service	Vehicle/service	19
  Emergency repair call-out	Call-out	10

  Example: If an Offeror quotes USD 25 per hour for Master Mechanic labor and the estimated evaluation quantity is 90 hours, the Evaluated Amount for that line item will be USD 2,250. Total Evaluated Price = Phase 1 Fixed Price + Total Phase 2 Evaluated Amount + Total Phase 3 Evaluated Amount. This calculation is for evaluation purposes only and does not establish a minimum purchase commitment or contract ceiling.

• Attachment 3: Offeror Disclosures And Certifications Form

  Complete and sign this form as part of the Offeror’s proposal submission. If additional space is needed, attach a clearly labeled continuation sheet. Disclosure of a relationship does not automatically disqualify an Offeror; Pact will assess the circumstances and any appropriate mitigation.

  RFP/RFQ number and title
  Legal name of Offeror
  Offeror address
  Authorized representative

   

  1. Conflict of Interest Disclosure

  Does the Offeror, or any of its owners, directors, officers, key employees, proposed personnel, or agents, have any close personal, familial, employment, business, or financial relationship with Pact, Pact personnel, or project staff that could create an actual, potential, or perceived conflict of interest?
  • No ☐ Yes - provide details below

  Details:

  2. Relationship with Other Offerors
  Does the Offeror, or any of its owners, directors, officers, key employees, proposed personnel, or agents, have any ownership, management, familial, employment, business, or financial relationship with another entity or individual submitting an offer under this solicitation?
  • No ☐ Yes - provide details below

  Details:

  1. Certification of Independent Pricing
  The Offeror certifies that the prices and other material terms included in its proposal were developed independently and without consultation, communication, or agreement with any other Offeror or competitor for the purpose of restricting competition. The Offeror further certifies that it has not knowingly disclosed, and will not disclose before award, its proposed prices or material proposal terms to any competitor, except as necessary for a disclosed teaming arrangement, consortium, or proposed subcontractor relationship.
  • Certified ☐ Unable to certify - explain below

  Details:

  2. Certification of Accuracy and Authenticity
  The Offeror certifies that the information contained in its proposal and supporting documentation is complete, accurate, current, and authentic to the best of its knowledg. The Offeror understands that Pact may verify submitted information and may reject an offer or take other appropriate action if any material information is false, misleading, incomplete, or fraudulent.
  • Certified ☐ Unable to certify - explain below

  Details:

  3. Authorized Certification
  By signing below, the authorized representative certifies that the responses and disclosures in this form are complete and accurate and agrees to notify Pact promptly if any material information changes before award.

  Authorized representative
  Title
  Signature
  Date

   

  Pact internal review (if a disclosure is made)

  Reviewed by
  Disposition/mitigation
  Date