Request for Proposals (RFP)
No. LIT 2025-004
Education Development Center, Inc. (Hereafter referred to as “EDC”)
Request for Proposals for Procurement of Services for
Group Medical Insurance and Life and Accident Insurance
For Employees of EDC Leaders In Teaching (LIT) Liberia Program
Date of Issuance: August 7, 2025
Table of Contents
3.1 Offeror’s Understanding of the RFP. 4
3.4 Eligibility of Proposals. 5
4.1.1 Technical Specifications. 7
4.1.2 Delivery Schedule and Location. 8
5.2 Price Proposals Requirements. 9
7.1 Organization Overview and Certification. 9
EDUCATION DEVELOPMENT CENTER (EDC)
EDC is one of the world’s leading nonprofit research and development firms. Established in 1958, EDC designs, delivers and evaluates innovative programs to address some of the world’s most urgent challenges in education, health, and economic opportunity. Our services include research, training, educational materials, and strategy, with activities ranging from seed projects to large-scale national and international initiatives. EDC is committed to equity, diversity and inclusion in the workplace.
Project Description
Mastercard Foundation’s Leaders in Teaching (LIT) initiative aims to transform secondary education across Africa by strengthening secondary-level teaching and learning so that young people have the 21st-century skills and competencies needed for employment, lifelong learning, and adult life. Education Development Center (EDC) is coordinating and implementing the LIT program in Liberia in collaboration with a consortium of over 10 local education partners and the Ministry of Education, focusing on all four LIT programmatic pillars: 1) Teacher Recruitment; 2) Teacher Training; 3) Education Leadership and Management; and 4) Teacher Motivation. Each program component under the respective LIT pillars will be implemented with a strong focus on inclusion and gender equity, addressing the unique needs of marginalized young women.
Organizations submitting Proposals in response to this Request for Proposals (“RFP”) must not have any relationship with The Mastercard Foundation Leaders In Teaching Program in Liberia, under the terms of this RFP or any resultant contract. All communications regarding this RFP will be directed to EDC.
The purpose of this RFP is to invite prospective Offerors, Insurance Providers, to submit separate Proposals for:
The LIT program will have one office in Montserrado County but Staff will travel to work in the Fifteen (15) Counties. It is anticipated that the office in Montserrado County will have 18-28 employees, EDC is in the recruitment and hiring process. The recruitment will continue over a Three (3) to Four (4) months period before reaching a total of approximately eighteen (18) or twenty-eight (28) employees. Each employee will have up to four (4) dependents. One (1) Spouse and Three (3) Children. For any employee who does not have a spouse, he/she will have all 4 dependents as minor children under 21 years.
The Provider must be established in Monrovia, Liberia and be able to prove that it has sufficient capacity to extend services to all the other counties in the republic of Liberia. The medical coverage proposed should define and include the type of coverage for both in/outpatient for individuals and family: the type of coverage for maternity, pre- existing conditions and including the preexisting chronic diseases, vision, dental and any other service that the company offers. The Life, Accident and Disability Insurance coverage proposed should define and include the type of coverage specified in the table of specifications.
This procurement is open to offers from organizations incorporated or legally registered under the laws of the Republic of Liberia and authorized by law to these services.
EDC shall retain the RFP, and all related terms and conditions, exhibits and other attachments, in original form in an archival copy. Any modification of these, in the Offeror’s submission or subsequent contract, is grounds for immediate disqualification.
delivery to EDC.
English.
The following schedule applies to this RFP but may change in accordance with EDC’s needs or unforeseen circumstances. Any changes made to the stated timeline will be announced as formal modifications to the RFP.
| LINE | TIME | DATE | STEP |
| A | 4:00 pm, Liberian time | August 15, 2025 | Deadline for request for any clarifications from the EDC. Questions must be submitted in writing via email to LITProcurement@edc.org |
| B | 4:00 pm, Liberian time | August 18, 2025 | Estimated date for issuance of any clarifications by EDC. All questions will be answered in one document and sent directly to all Offerors receiving this Request for Proposal |
| C | 4:00 pm, Liberia time | August 21, 2025 | Deadline for submission of Proposals, submitted in writing via email to LITPProcurement@edc.org |
Any Proposal received by EDC after the deadline for submission of the proposal, pursuant to clause Deadline for the submission of proposals, will be rejected.
In responding to this RFP, the Offeror fully understands the RFP in its entirety and in details, including making any inquiries to EDC as necessary to gain such understanding. Clarification questions must be submitted by potential Offerors—in writing— by the date and time designated
in Line A of the Chart in Section 2.3. Responses from EDC to the Offerors requesting clarification will be sent to the Offeors in writing. EDC reserves the right to disqualify at its sole discretion any Offeror who submits a Proposal that is not responsive or that demonstrates less than such understanding. That right extends to the cancellation of the contract if a contract has been made. Such disqualification and/or cancellation shall be at no fault, cost, or liability whatsoever to EDC.
Verbal communication shall not be effective. In no case shall verbal communication govern over written communications.
Offerors’ inquiries, questions, and requests for clarification related to this RFP are to be directed in writing in English by the date and time designated in Line A of the Chart in Section 2.3 to:
Education Development Center, Inc.
Attention: Procurement Unit
E-mail: LITProcurement@edc.org
Email subject: “Questions regarding RFP LIT No. 2024-0004”
Proposals must be provided on the Offerors’ letterhead or stationery and sent by email to:
Education Development Center, Inc.
Attention: Procurement Unit
E-mail: LITProcurement@edc.org
Email subject: “Proposal for Group Medical and Life Insurance RFP LIT 2025-0004”
Proposals must have the subject line of “Proposal for Group Medical and Life Insurance RFP LIT 2025-0004” and must include the number of emails (for example, Email 1 of 2, Email 2 of 2, etc.) in the subject line. The Proposal itself must include all documents required by the RFP in Word, Excel, or PDF and those documents must be attached to the email message(s); all attachments must be clearly labeled and must be numbered sequentially in order for EDC to review the Proposal. If the Proposal is sent in more than one email message, the Offeror must send all of the email messages with the Proposal submission on the same day and time the sending of the emails as closely as practicable.
It is the responsibility of the Offeror to ensure timely delivery of the Proposals to EDC by the date and time designated in Line C of the Chart in Section 2.3.
Offerors must submit all components required by this RFP, including its annexes, in order for their Proposals to be complete. Before evaluating Proposals, EDC will determine which Proposals include the components required by the RFP to be considered complete Proposals. Please note that although EDC will determine certain Proposals to be complete, this determination does not signify that an award will be made to one or any of the Offerors with complete Proposals. Only complete Proposals will be evaluated and considered for an award.
Offerors may be disqualified if a check of past performance demonstrates that the Offeror has not been able to deliver similar services on time and in a satisfactory manner.
EDC shall evaluate all eligible Proposals based on price. To be considered eligible, Offerors must meet and demonstrate the following minimum requirements:
| Evaluation Criteria | Max. Points | |
| 1. | Experience of the firm including Minimum ten (10) years in business in Liberia | 15 |
| 2. | Current and/or Past Performance References. | 15 |
| 3. | Administration of Medical Scheme · Schedule of Benefits; · Online services (bank transfers, electronic claims and online network information); · Card issuance; · Provision of 24/7 helpline facility; · Timely benefit utilization statements; · Service levels and appointment of health care providers; and · Members’ records maintenance. · Turnaround time for claim processing · Insurance Card/missing/damage/other Replacement process
Administration of Life, Accident, and Permanent Disability Scheme · Manner and Requirements in Enrolling and Deleting Members; · Schedule of Benefits; · Coverage issuance; · Provision of 24/7 helpline facility · Members’ records maintenance; · Turnaround time for claim processing | 45 |
| 4. | Service Distribution Network throughout Liberia including a list of names hospital linkages in Liberia. International Treatment Service process | 25 |
| TOTAL POINTS: | 100 | |
N.B. Offeror failing to meet the 70 scores will be rendered non-responsive and will not proceed to Financial Evaluation
The Financial Proposals for the different categories of insurances should clearly identify as a separate amount, the fees, levies and other impositions imposed under the applicable law, on the Service Providers, in relation to the Assignment.
The Offerors shall use an appropriate Price Template, Annex C. An example of which contained in the solicitation document, the prices of services it proposes to supply under the contract. All Rates, Premiums and Prices shall be quoted in the United States Dollar (USD).
EDC may award a contract without discussions with Offerors. As such, Offerors are strongly encouraged to submit their best Proposals with their original submissions. EDC reserves the right to do site visits and/or to conduct discussions, which may result in revisions to Proposals, with one or more than one or all Offeror(s) if EDC determines, at its sole discretion, discussions to be necessary. Discussions may include oral presentations provided by the Offeror.
Offerors must submit Proposals for the type of insurance in Section 4.1.1., Annex B.
The insurance plan offered must have the “menu” of coverage choices and include at a minimum, the following coverage categories:
An Accident, Life and Disability insurance policy for employees only.
Kindly note that we need ALL benefits to be activated from day one and upon payment of fees or contract inception.
Please indicate terms of contracting and terms of payment and financial proposal for each type of coverage, separately.
Please see Annex B for detailed Technical Specifications.
The required coverage period will be for twelve (12) months with the potential to extend for additional years. Offerors should provide complete details of their “medical provider networks” (including options for seeing doctors both inside and outside those networks). Offerors must also provide details on the processes for reimbursement of expenses and/or patient co-payment terms to medical providers. All proposed plan options should include coverage for employees and dependents (up to four (4) dependents). The Offeror will also include life, accident insurance and disability for the employees.
The Offeror should have a country-wide network of coverage throughout Liberia but with a breakdown covering Montserrado County including hospital linkages, customer care, and services. Offerors are required to provide the project with their established terms and conditions for payment and reimbursement. The Offeror must include the name and contact information of their hospital and clinic linkages.
The Proposals must be based on the following delivery schedule, taking into account the delivery location specified below.
| Deliverables | Delivery Schedule | Location |
| All services detailed in Section 4.1.1 | Insurance services to start for a 12-month period following award of contract for Eighteen (18) employees and their dependents, up to four (4) in Liberia, which include a spouse, and three minor children under 21 years. For any employee who does not have a spouse, all 4 dependents will be minor children under 21 years The program will continue to hire employees. | Montserrado County initially followed by services in the other counties, Liberia |
Offeror must submit:
The Price Proposals must indicate the coverage of the technical specifications in Section 4. The Proposals must follow the format provided in Annex C. The Price Proposal must be in United States Dollar (USD). All Offerors must provide a price guarantee that the Proposal price remains valid for 120 calendar days from the date of the Proposals.
One or more contracts may be awarded in response to this RFP. The payment schedule for any resultant task order under the contract is anticipated to be as follows:
| Deliverable | Payment Amount |
| Provision of agreed-upon medical coverage; accidents and life insurance coverage | To be approved based upon submission of invoice based upon the number of enrolled staff or the based on the group policy |
Premium payment will be made quarterly upon receipt of an invoice from the insurance service provider and a breakdown of the cost of premium per staff. EDC reserves the right, at its sole discretion, to revise the payment schedule before issuance of a contract.
In order for their Proposals to be considered, the Offerors must complete and submit the organizational information form included in Annex A to this RFP and submit all the attachments required by Annex A to this RFP.
In order for the Proposals to be considered, the Offeror must complete and submit the proof of their current Business Registration, valid Tax Clearance Certificate from the Liberia Revenue Authority as an attachment to this RFP.
Annex A – Organizational Information and Certification Form
The Offeror must ensure that this form is duly completed and correctly executed by an authorized officer of the Offeror’s company.
A1. Organizational Information
Full legal name of the Offeror’s company:
Year the Offeror’s company was established:
Contact information regarding the proposal:
(a) Individual’s full name and title: (b) Full office address:
(c) Telephone number: (d) Fax number:
(e) Email address:
Offeror’s Unique Entity Identifier (UEI) Code1:
The Offeror certifies, by checking the applicable box(es), that:
The Offeror is a non-U.S. entity and it operates as:
a corporation organized under the laws of Liberia,
an individual,
a partnership,
a nongovernmental nonprofit organization, a nongovernmental educational institution, a governmental organization,
an international organization, or a joint venture.
A2. References
Please list the names, email addresses, phone numbers, and contact people at least three organizations to which the Offeror has provided services of a similar or larger size and scope during the last 24 months, whom EDC can call on as references, and a description of the services provided to each organization. It is recommended that the Offeror alert the contacts that their names have been submitted and that they are authorized to provide performance information if requested by EDC.
1.
Reference #1:
Organization Name:______________________________________
Contact Person:
Email Address:
Telephone Number:
Type of Services Provided:
Value of the Services Provided:
Month and Year During Which Services were Provided:
Reference #2:
Organization Name:______________________________________
Contact Person:
Email Address:
Telephone Number:
Type of Services Provided:
Value of the Services Provided:
Month and Year During Which Services were Provided:
Reference #3:
Organization Name:______________________________________
Contact Person:
Email Address:
Telephone Number:
Type of Services Provided:
Value of the Services Provided:
Month and Year During Which Services were Provided:
A3. Incorporation, Registration, and Litigation
The following documents must be included in your proposal.
Documentation showing the Offeror’s current legal incorporation in the country in which it is
incorporated: Attached
A copy of the Offeror’s currently active registration in Liberia, demonstrating that the organization can legally operate in Liberia if the Offeror will complete any work under a contract resulting from this RFP in Liberia.
Attached
Offeror certifies that it will not complete any work under a contract resulting from this RFP in Liberia and further certifies that it can legally operate in the country(ies) in which all work under a contract resulting from this RFP will take place.
Information regarding any current lawsuits, legal proceedings, court cases, or other litigation in which the Offeror, or any of the entities in the collaboration, are involved, regardless of the jurisdiction where the litigation resides.
Attached
Offeror certifies that it is not currently involved in any lawsuits, legal proceedings, court cases, or other litigation.
A4. Key Individuals – may be submitted as a separate document.
The names and titles of the Offerors’ key individuals are:
(a) the principal officers of the organization’s governing body (e.g., chairman, vice chairman, treasurer and secretary of the board of directors or board of trustees): (b) the principal officer and deputy principal officer of the organization (e.g., executive director, deputy director, president, vice president):
(c) the program manager(s) for the proposed contract:
(d) any other person who will have significant responsibilities for the administration of the entity’s work in Liberia.
A5. Awareness and Agreement to the Content of this RFP
By signing this form, the Offeror attests to its awareness and agreement to the content of this RFP and all accompanying calendar schedules and terms and provisions contained herein, including but not limited to the payment terms in Section 6.
A6. Compliance With Applicable Laws and Regulations
. The Offeror will cooperate with EDC in its efforts to comply with all laws, regulations and any award terms and conditions imposed by EDC by the sponsor(s) of this project.
A7. Debarment and Suspension
The Offeror further certifies that their firm (check one): IS
IS NOT
currently debarred, suspended, or proposed for debarment by any United States federal entity. The undersigned agrees to notify EDC of any change in this status, should one occur, until such time as an award has been made under this procurement action.
A8. Proposals Validity
This proposal is submitted in response to an RFP issued by EDC. The undersigned is a duly authorized officer and hereby certifies that:
(Offeror Name)
agrees to be bound by the content of this Technical and Cost Proposals and agrees to comply with the terms, conditions and provisions of the referenced RFP. The Proposals shall remain in effect for a period of 120 calendar days as of the Due Date of the RFP.
A9. Authorized Negotiators
Person[s] authorized to negotiate on behalf of this firm for purposes of this RFP are:
| Name: | Title: |
| Signature: | Date: |
| Name: | Title: |
| Signature: | Date: |
A10. Signature
|
Signature of Authorized Officer:
Annex B- Technical Specifications/Scope of Work
Medical Insurance
| No. | Services Required |
| 1 | Ambulance Services |
| 2 | Out-Patient Services: · Annual Out-patient Limit to be indicated by insurer · Medical practitioner and specialist appointment coverage · Diagnostic procedures including Laboratory & Diagnostics · Registation fees and drugs, dressings, and medicines including Covid19 and monkey pox diagnosis and medications · Physiotherapy · Alternative treatment (i.e. chiropractic care) · Coverage of out Patient is 100% |
| 3 | In-patient Services: · Annual In-patient Limit · Hospitalization (Daily Room and Board Limit) · ICU · A medical practitioner, specialists, nurse fees · Surgical Fees, including anesthesia and theatre charges Physician, Surgeon, Assistant & Anesthetist fees Surgical appliances and prosthesis (if surgically required) · Diagnostic and surgical procedures including Laboratory & Diagnostics · Drugs, dressings and medicines (including vitamins) · Appliances (devices and equipment used as an integral part of hospitalization / surgery) · Prescribed Physiotherapy · Emergency Service Inside & Outside Network · Parent Accommodation up to 18 years · Coverage of the Medication is 100% for in-patient |
| 4 | Dental Care · Limit per person · Oral Examination and consultation · Tartar/Plaque Cleaning · X-ray examination prior to dental treatment · Tooth extraction · Oral surgery · Local anaesthetic for localized oral surgery, including root canals · Treatment of gums · False teeth · Polishing & Crowns
|
| 5 | Out-Patient Prescription Drugs |
| 6 | Immunization |
| 7 | Maternity · Annual Maternity for Normal delivery + ANC included with limit · Annual Maternity for LSC Section + ANC included with limit. · Legal Abortion to be included with limit |
| 8 | Annual Medical Checkups |
| 9 | Chronic Diseases · New Joiners · Pre-existing (no specific limit but included in the annual limit) |
| 10 | Oncology |
| 11 | Vision/Optical Care (detailed coverage, including glasses) Annual limit for glasses |
| 12 | Other services as may be available (i.e. flexibility in number and definition of dependents, coverage for infants starting from birth, flexibility in maximum age for participants, no pre-existing conditions term) |
| 13 | Doctor on Site Visit |
| 14 | Congenital Conditions and Hearing Aids |
Life, Accident and Disability Insurance
| Benefits | Coverage |
| Age of coverage: All regular, full-time active employees who are between 18 to 65 years old
| |
| Basic Life | Covered |
| Accidental Death and Dismemberment | Covered |
| Total, Partial; Temporary and Permanent Disability | Covered |
Annex C- Template for Price/Financial Proposal
The price/financial proposal should provide separate proposals for:
Table C.1
Kindly indicate if the requested service is included in your price or not and propose an alternative if possible.
| No. | Healthcare Services | Please indicate if the needed service is included in your price offer | ||
| Included | Not included | Other(please propose) | ||
| 1 | Ambulance Services | ¨ | ¨ | |
| 2 | Out-Patient Services: | |||
| 2.a | Annual Out-patient Limit | ¨ | ¨ | |
| 2.b | Medical practitioner and specialist | ¨ | ¨ | |
| 2.c | Appointment coverage | ¨ | ¨ | |
| 2.d | Diagnostic procedures including Laboratory & Diagnostics | ¨ | ¨ | |
| 2.e | Drugs, dressings, and medicines including – Covid19 diagnosis and medications | ¨ | ¨ | |
| 2.f | Physiotherapy | ¨ | ¨ | |
| 2.g | Alternative treatment (i.e. chiropractic care) | ¨ | ¨ | |
| 2.h | Coverage of out Patient is 100% | ¨ | ¨ | |
| 3 | In-Patient Services: | |||
| 3.a | Annual Out-patient Limit | ¨ | ¨ | |
| 3.b | · Hospitalization (Daily Room and Board Limit) | ¨ | ¨ | |
| 3.c | ICU | ¨ | ¨ | |
| 3.d | A medical practitioner, specialists, nurse fees | ¨ | ¨ | |
| 3.e | Surgical Fees, including anesthesia and theatre charges Physician, Surgeon, Assistant & Anesthetist fees Surgical appliances and prosthesis (if surgically required) | ¨ | ¨ | |
| 3.f | Diagnostic and surgical procedures including Laboratory & Diagnostics | ¨ | ¨ | |
| 3.g | Drugs, dressings and medicines (including vitamins) | ¨ | ¨ | |
| 3.h | Surgical Fees, including anesthesia and theatre charges Physician, Surgeon, Assistant & Anesthetist fees Surgical appliances and prosthesis (if surgically required) | ¨ | ¨ | |
| 3.i | Diagnostic and surgical procedures including Laboratory & Diagnostics | ¨ | ¨ | |
| 3.j | Drugs, dressings and medicines (including vitamins) | ¨ | ¨ | |
| 3.k | Appliances (devices and equipment used as an integral part of hospitalization / surgery) | ¨ | ¨ | |
| 3.l | Prescribed Physiotherapy | ¨ | ¨ | |
| 3.m | Emergency Service Inside & Outside Network | ¨ | ¨ | |
| 3.n | Parent Accommodation up to 18 years | ¨ | ¨ | |
| 3.o | Coverage of the Medication is 100% for in-patient | ¨ | ¨ | |
| 4 | Dental Care | |||
| 4.a | Limit per person | ¨ | ¨ | |
| 4.b | Oral Examination and consultation | ¨ | ¨ | |
| 4.c | Tartar/Plaque Cleaning | ¨ | ¨ | |
| 4.d | X-ray examination prior to dental treatment | ¨ | ¨ | |
| 4.e | Tooth extraction | ¨ | ¨ | |
| 4.f | Oral surgery | ¨ | ¨ | |
| 4.g | Local anaesthetic for localized oral surgery, including root canals | ¨ | ¨ | |
| 4.h | Treatment of gums | ¨ | ¨ | |
| 4.i | False teeth | ¨ | ¨ | |
| 4.j | Polishing & Crowns | ¨ | ¨ | |
| 5 | Out-Patient Prescription Drugs | ¨ | ¨ | |
| 6 | Immunization | ¨ | ¨ | |
| 7 | Maternity | ¨ | ¨ | |
| 7.A | Annual Maternity for Normal delivery + ANC included in limit | ¨ | ¨ | |
| 7.B | Annual Maternity for LSC Section + ANC included in limit | ¨ | ¨ | |
| 7.C | Legal Abortion is included in limit | ¨ | ¨ | |
| 8 | Annual Medical Checkups | ¨ | ¨ | |
| 9 | Chronic Disease | |||
| 9.A | New Joiners | ¨ | ¨ | |
| 9.B | Pre-existing to be included (no specific limit but included in the annual limit) | ¨ | ¨ | |
| 10 | Oncology | ¨ | ¨ | |
| 11 | Vision/Optical Care (detailed coverage, including glasses) Annual limit for glasses | ¨ | ¨ | |
| 12 | Other services as may be available (i.e. flexibility in number and definition of dependents, coverage for infants starting from birth, flexibility in maximum age for participants, no pre-existing conditions term) | ¨ | ¨ | |
| 13 | Doctor on site visit | ¨ | ¨ | |
| 15 | Congenital Conditions and Hearing Aids | ¨ | ¨ | |
Annex D – RFP Checklist
Please include this checklist with your Proposals
Name of Vendor:
| Items to be included with Proposals | Submitted (Yes/No) |
| 1. Proposals on Letterhead | |
| 2. Price guarantee valid for 120 calendar days | |
| 3. Proposal that responds to the technical specifications/scope of work and details the types of insurance the Offeror intends to provide. | |
| 4. Annex A – Organizational Information & Certification (completed and signed) | |
| a. Certificate of Incorporation in Liberia | |
| b. Active Registration Certificate | |
| c. List of Key Individuals/Personnel | |
| d. References (3) | |
| 5. Valid Tax Clearance Certificate | |
| 6. Current license from the Central Bank of Liberia or the Insurance Regulatory Authority for 2024 | |
| 7. Current registration certificate for the year 2025 | |
| 8. List of names and hospital and clinic linkages throughout Liberia with a focus on Montserrado County, and other Counties. | |
| 9. Annex C – Price/Financial Proposal |