Job Title: SILC Field Supervisor (Service Provider) – 1 Post

Job Type: Liberian National Only

Report To: Project Officer

Location: Bomi/Gbarpolu/Grand Cape Mount County

Deadline for Application: May 1, 2026

About CRS Liberia:

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of health, emergency, education, agriculture, and capacity strengthening of partners. In 2023, CRS implemented a portfolio of 18 malaria programs globally, in 15 countries (Africa and the Greater Mekong Region). Catholic Relief Services has been working in Liberia since 1957 with a current programmatic focus targeting health, nutrition, peacebuilding, and agriculture.

About The Mastercard Foundation Building Community Health Workers Self-reliance for Sustainable Health and Nutrition Services in Liberia

Repeated health crises, notably Ebola and COVID‑19, have exposed persistent weaknesses in Liberia’s health system. While the community health system remains vital—serving over 1.2 million people in remote areas—it continues to struggle with sustainability, equity, and workforce motivation despite recent national strategies and policies. Community Health Workers (CHWs), particularly young women and persons with disabilities, face economic insecurity, limited career advancement, and social barriers. Women remain significantly underrepresented, comprising only 18 percent of Community Health Assistants as of 2019. Heavy reliance on donor funding further threatens stipends and service continuity, undermining progress toward Universal Health Coverage. The revised National Community Health Policy calls for gender mainstreaming and a more resilient workforce, creating opportunities to integrate economic empowerment, entrepreneurship, and life skills into CHW programming. Strengthening financial literacy, business skills, and access to seed funding for Community Health Committees and Assistants can enhance service delivery, promote women’s participation, and build a more inclusive and sustainable community health workforce. CRS in partnership with UNICEF and the Ministry of Health, with funding from Mastercard Foundation is implementing the Building Community Health Workers Self-reliance for Sustainable Health and Nutrition Service in Liberia, which is a component of the Mastercard Foundation-funded “Support for Liberia National Community Health program (NCHP): Empowering Community Health Workers for Universal Health Coverage” Project.

The project will directly support 5000 CHWs (2500 CHAs and 2500 newly recruited young female members of Community Health Committees) across Liberia, with priority given to young women and CHA with disabilities. They will benefit from training, mentorship, micro-grants, and access to financial services and small business toolkit—enhancing their health service delivery and economic resilience. To deliver an integrated, inclusive programme, the proposed intervention will:

• Identify and pre-approved female-led Civil society organizations (CSO) and community-based organizations (CBO) to serve as mentors and trainers, strengthening their capacity to lead gender-responsive programming and support CHCs and CHAs in financial planning, credit management and business development.
• Conduct a landscape analysis across the 15 counties to determine viable business model for CHCs and CHAs.
• Provide entrepreneurship, financial literacy and marketing training to CHCs and CHAs across Liberia.
• Train 240 Community Health Committees members (in region one and two) to support CHAs, promote accountability, and help shift harmful gender norms and traditions, reinforcing community ownership and sustainability.
• Engage at least 10 youth and women-friendly financial institutions to provide tailored savings and credit products, mobile money services, and financial coaching, expanding access to inclusive financial tools.
• Establish SILC groups in region one to foster savings among CHCs and CHAs.
• Provide seed grant in trenches (based on criteria such as 50% female membership, type of entrepreneur initiative, community recognition etc) to 100 selected CHCs in region one and two with viable business idea through a grant competition to start their own business initiative.
• Engage the Ministry of Health (MOH) and policy stakeholders to integrate successful models into national CHW frameworks, ensuring long-term adoption and scale-up.

The project will improve health services for 250,000 indirect beneficiaries, including households and communities served by CHAs, who will also benefit from the economic empowerment of frontline workers. Local economies will also see growth through expanded micro-enterprises and financial inclusion.

Summary Job Description:

The SILC Supervisor (Service Provider) will actively be involved with activities of the Saving Internal Lending Community (SILC). The SILC Supervisor will be responsible for supervising SILC Field Agents and ensuring the quality of the SILC groups they form; developing Field Agents’ skills and certifying them as Private Service Providers (PSPs); overseeing their work as PSPs and organizing them into networks.

Specific Duties and Responsibilities:

• Train Field Agents (FAs)
• Monitor, coach, and provide feedback to FAs to develop their skills
• Ensure the quality of SILC groups through regular field visits and spot checks
• Organize and facilitate project events with local leaders, agents, and groups, as needed
• Ensure timeliness and accuracy of agent reporting
• Review data collection forms and MIS reports, and take action to improve project performance
• Verify stipends due to agents
• Certify and launch PSPs
• Organize and oversee PSP networks
• Promote the project and the PSP-SILC to community stakeholders

Qualifications:

• Bachelor’s degree in social science, Microfinance, Business Administration, Project Management, or any relevant field
• Experience working with decentralized, community-based projects

Previous experience with savings group programming is helpful

• Strong interpersonal and communication skills
• Willingness to be based in the field and to travel long distances
• Ability to ride a motorcycle
• Must be a resident of one of the three counties/willing to work in the three counties.

Application Procedures:

Please send a cover letter and a resume/CV to LR_HR@crs.org by May 1, 2026, with the subject line “SILC Supervisor”. Both the cover letter and CV/resume should be in PDF format and submitted as a single document. Applications will be reviewed and assessed on a rolling basis until the position is filled. No phone calls, please. Only shortlisted candidates will be contacted.

We thank all applicants for their interest in this opportunity; however, if you don’t hear from us after two months of the vacancy deadline, kindly note that your application was not successful.