REQUEST FOR PROPOSAL (RFP)
RFP N° 2009577
| RFQ Reference: | 2009577 |
| Description: | Develop a comprehensive HELINA Implementation Model (“How-To Guide”) |
| Issuing Organization: | Catholic Relief Services (CRS) Liberia |
| Donor / Funding Source: | Latter-day Saints Charities |
| Project / Grant: | HELINA |
| POET Code: | 412381-101 |
| Issue Date: | June, 12, 2026 |
| Pre-Bid Meeting: | N/A |
| Submission Deadline: | June 26, 2026, at 4PM GMT |
| Email 1 — Administrative / Eligibility / MQR / Technical Proposal: | liberiaprocurement@crs.org |
| Email 2 — Financial Proposal: | liberiaprocurement@crs.org |
| Clarifications: | liberiarfq@crs.org |
| Clarification Deadline: | June 25, 2026 |
| THIS RFP REQUIRES TWO THREE SEPARATE EMAILS. Email 1 = Administrative, Eligibility, MQR & Technical Proposal. Email 2 = Financial Proposal. Each email must have the EXACT subject line format specified in Section 4. |
| MASTER ANNEX LIST | |||
| Annex | Title | Submitted By | |
| Annex 1 | Bid Submission / Application Form | Bidder | Email 1 |
| Annex 2 | Declaration of Absence of Conflict of Interest | Bidder | Email 1 |
| Annex 3 | Administrative & Eligibility & MQR Compliance Checklist (Self-Audit) | Bidder | Email 1 |
| Annex 4 | Technical Evaluation Matrix (full document — see format guide section II. 9 and content in Annex 4) | Bidder | Email 1 |
| Annex 5 | Past Performance References (minimum 3) | Bidder | Email 1 |
| Annex 6 | Key Personnel CVs | Bidder | Email 1 |
| Annex 7 | Letter of Tender | Bidder | Email 2 |
| Annex 8 | Financial Proposal / Bill of Quantities | Bidder | Email 2 |
SECTION I: GENERAL INFORMATION
| 1. PROCUREMENT CONTEXT | |
| Issuing Organization: | Catholic Relief Services (CRS) Liberia |
| Donor / Funding Source: | Latter-day Saints Charities |
| Project / Grant: | HELINA |
| POET Code: | 412381-101 |
| Implementation Location: | Rural Montserrado and Margibi Counties |
Catholic Relief Services (CRS) has operated in Liberia since 1957, establishing a permanent office in 1990 to address emergency relief. Over time, CRS expanded its mission to focus on poverty, injustice, and sustainable development, using a holistic approach to empower vulnerable populations. The organization maintains strong partnerships with the Government of Liberia and Catholic Church social agencies, enabling effective community-based programs. CRS currently addresses poverty and resilience by improving maternal and child health, water and sanitation, agriculture, peacebuilding, youth livelihoods, and financial inclusion through Savings and Internal Lending Communities (SILCs), contributing significantly to Liberia’s development and well-being.
The purpose of this RFP is to engage a qualified institution, consulting firm, group, or individual consultant to develop a comprehensive HELINA Implementation Model (“How-To Guide”). This resource will consolidate the project’s methodologies, tools, lessons learned, and best practices from its multi-phased implementation in Liberia.
This procurement uses Quality and Cost Based Selection (QCBS) with a 70/30 Technical/Financial split. QCBS is used because:
The quality and technical approach are critical factors beyond price alone. This method is consistent with CRS Procurement Policy Procurement Guidelines.
| IMPORTANT: ALL interested bidders MUST register their intent to participate by emailing liberiarfq@crs.org with the Subject line: ‘REGISTRATION — RFP N° 2009577— [Company Name]’ Provide: Company Name | Contact Person & Title | Email Address | Telephone Number Registration deadline: June 25, 2026. Only registered bidders will be considered under this proposal. All registered bidders will receive addenda and clarification responses. Registration does not oblige you to submit a proposal. |
SECTION II: INSTRUCTIONS TO BIDDERS (ITB)
| Stage | Title | Method | Threshold / Outcome |
| 1 | Administrative & Eligibility & MQR (Email 1) | Pass/Fail check of all mandatory administrative and eligibility documents | ALL criteria must PASS to proceed. Technical Proposal is open only for passing bidders. |
| 2 | Technical Evaluation (Email 1) | Graduated weighted scoring against published criteria | Minimum Technical Qualifying Score 45 pts to proceed. Email 2 opened only for bidders meeting this threshold. |
| 3 | Financial Evaluation (Email 2) | Arithmetic correction → ALO check → financial scoring formula | Lowest evaluated price = 30 pts. Combined score determines award. |
| Emails of eliminated bidders are unopened at each stage. No bidder will have access to another bidder’s proposal at any stage. | |||
N/A
| IMPORTANT: ONLINE SUBMISSION ONLY |
| All proposals must be submitted by email only. CRS will not be responsible for proposals not received due to email delivery failure, spam filters, or incorrect subject lines. |
| 8.1 TWO-EMAIL SUBMISSION STRUCTURE | ||
| Send To | Contents | |
| Email 1 | liberiaprocurement@crs.org | Subject: RFP-2009577— ELIGIBILITY — [Company Name] Contains: Annex 1 (Bid Submission Form), Annex 2 (COI Declaration), Annex 3 (MQR Compliance Checklist), Annex 5 (Past Client Reference with Clients reference letters), Valid business registration, Valid tax clearance.
Technical Proposal contains (see Section II. 9 and Annex 4 – Technical Evaluation Matrix): Technical Proposal (TP) complete PDF per Section addressing TECH01, TECH02 and TECH03. TP must contain any additional supporting documents such as Annex 6 (Key Personnel CVs) |
| Email 2 | liberiaprocurement@crs.org | Subject: RFP-2009577 — FINANCIAL — [Company Name] Contains: Annex 7 (Letter of Tender), Annex 8 (Financial Proposal / BOQ) |
| File size: Maximum 20 MB per email. If your proposal exceeds this, split into numbered emails: ‘RFP-2009577— ELIGIBILITY [Company Name] Part 1 of 2’. All parts must be received before the deadline. Format: PDF only for all documents. Excel (xlsx) permitted for the Financial Proposal (Annex 8) only. | ||
| 9.1 MANDATORY FORMAT REQUIREMENTS |
| All technical proposals must meet the following formatting requirements. Non-compliance may result in point deductions or disqualification at the administrative stage. |
| # | Requirement | Standard |
| 1 | File format | PDF only. One single PDF file for the entire technical proposal. Do not send separate PDFs per section. |
| 2 | File name | RFP_2009577_TECHNICAL_[CompanyName].pdf Example: RFP-2009577_TECHNICAL_SierraTechLtd.pdf |
| 3 | Page numbering | Every page must be numbered. Format: ‘Page X of Y’. Pages without numbers will be treated as non-compliant. |
| 4 | Page size | A4 portrait. Landscape pages permitted only for tables and diagrams. |
| 5 | Minimum font size | 11 pt body text. 9 pt minimum for tables. Text smaller than 9 pt will not be evaluated — bidder’s risk. |
| 6 | Page limit | Maximum 20 pages excluding cover page, table of contents, and CVs. |
| 7 | Cover page | Required. Must show: RFP 2009577, Company Name, Contact Details, Date. Does not count toward page limit. |
| 8 | Table of contents | Required. Must reference the section structure below. Does not count toward page limit. |
| 9 | Language | English |
| 9.2 REQUIRED TECHNICAL PROPOSAL STRUCTURE | ||
| TEMPLATE INSTRUCTION: Bidders must follow this exact section structure. Evaluators will review proposals using this order — sections out of order will be harder to score. Adjust page limits per section to match the complexity of your scope. | ||
| Section | Title | Content Expected / Page Limit |
| Cover Page | Cover Page | RFP 2009577, Company Name, Contact, Date. Not counted in page limit. |
| TOC | Table of Contents | Must reference all sections by page number. Not counted in page limit. |
| TECH01 | GENERAL QUALIFICATIONS OF KEY STAFF (max 6 pages) | Technical Knowledge of the assignment – This includes demonstrated experience in developing and conducting similar work modules that consolidate the project’s methodologies, tools, lessons learned, and best practices to undertake the assignment |
| TECH02 | RELEVANT EXPERIENCE (max 6 pages) | Provide a minimum of five (5) or more models developed in the last 5 years. |
| TECH03 | TECHNICAL APPROACH & METHODOLOGY (max 8 pages) | This looks at how the bidder plans to carry out the work—from reviewing documents, engaging stakeholders, and collecting information, to producing the final guide. The approach should be clear, practical, and well structured, showing good understanding of the HELINA context and how the different steps connect. |
| TECH04 | PRESENTATION REQUIREMENTS | Bidders will be required to present their proposals. |
| IMPORTANT: All two emails must be received by June 26, 2026 at 4 PM GMT through liberiaprocurement@crs.org Late submissions — defined as any email received after the deadline timestamp — will be rejected without review, regardless of circumstances. CRS server timestamps are the definitive record. Bidder’s email client timestamps are not accepted. Allow sufficient time for large files to upload and transmit. |
Email 1 (Eligibility & MQR & Technical Proposal) is processed in the first place. The Procurement Lead logs all received Email 1 submissions and confirms receipt in the Bid Opening Record.
Technical Proposals are accessed only after Eligibility & MQR evaluation is complete.
Email 2 (Financial) is accessed only after Email 1 evaluation is complete and the minimum technical threshold is confirmed.
Bidders whose proposals are eliminated at any stage will be notified by email and their Financial Proposals submission (Email 2) will remain unread.
| Currency: | USD |
| Tax treatment: | Prices exclusive of GST. All other costs inclusive. |
| Withholding Tax (Liberia): | 10% |
| Validity period: | 90 calendar days from submission deadline |
| Language: | English. |
Written questions must be submitted to liberiarfq@crs.org by June 25, 2026, at 2 PM GMT, with the subject line ‘CLARIFICATION — RFP N° 2009577— [Company Name]’. Responses will be issued as numbered addenda to ALL registered bidders simultaneously. Verbal responses carry no weight.
Bidders must declare in their technical proposal (Section TP-7) whether they intend to subcontract any part of the works. Major subcontractors (those performing more than 15% of contract value) are subject to the same eligibility checks as the prime contractor. The prime contractor remains fully responsible for all subcontracted work. Subcontractors may not be substituted after award without prior written CRS approval.
Bidders represent and warrant that neither the bidder, its affiliates, subsidiaries, subcontractors, nor any of their key personnel are:
CRS will conduct Bridger screening on all bidders as part of the Eligibility check. Bidders found on any sanctions list will be immediately disqualified.
SECTION IIA: FINANCIAL CONDITIONS OF CONTRACT
| This section sets out the financial security conditions applicable to the contract resulting from this RFP. Bidders must read this section carefully. Conditions marked [APPLICABLE] are mandatory for this procurement. Conditions marked [NOT APPLICABLE — omit] do not apply. Procurement officers must confirm which conditions apply before issuing the RFP and delete the inapplicable ones. |
| 16.1 ADVANCE PAYMENT CONDITIONS | |
| Status: | ☐ APPLICABLE to this contract ☐ NOT APPLICABLE — skip this clause |
| Maximum advance percentage: | [___]% of the total contract value — not to exceed [30]% without HoOps / CR approval |
| Trigger for advance payment: | Upon contract signature AND receipt of a valid Advance Payment Guarantee |
| Advance payment currency: | Same currency as the contract |
| Deduction schedule: | Advance recovered proportionally from each milestone payment. Full recovery before final payment is released. |
| Bidder to request in: | Annex 11 (Advance Payment Request Form) submitted in Email 2 |
| 16.2 ADVANCE PAYMENT GUARANTEE (APG) — REQUIREMENTS |
| If an advance payment is approved, the vendor MUST provide an Advance Payment Guarantee before the advance is disbursed. The APG must meet ALL of the following requirements: |
Failure to provide a compliant APG will result in the advance request being declined. CRS may proceed to contract execution without the advance payment in such cases.
| 17.1 PERFORMANCE BOND CONDITIONS | |
| Status: | ☐ APPLICABLE to this contract ☐ NOT APPLICABLE — skip this clause |
| Amount: | [5–10] % of total contract value [___]% confirmed for this contract |
| Deadline for submission: | Within [14] calendar days of contract signature |
| Validity period: | From contract signature until [30] days after final acceptance of all deliverables |
| Form: | Bank guarantee (preferred) OR insurance bond from a CRS-approved insurer |
| Template: | See Annex 12 (Performance Bond Template) — must be used unless CRS approves an alternative |
| 18.1 RETENTION CONDITIONS | |
| Status: | ☐ APPLICABLE to this contract ☐ NOT APPLICABLE — skip this clause |
| Retention rate: | [5–10]% [___]% confirmed for this contract — deducted from each milestone payment |
| Maximum retention cap: | [5–10]% of total contract value — once reached, no further retention deducted |
| Retention held in: | CRS operating account — does not accrue interest for the vendor |
| Alternative to retention: | Vendor may substitute retention with a Retention Bond (same form as Performance Bond) — requires CRS HoOps approval |
| 18.2 RETENTION RELEASE CONDITIONS |
| Retention is released in TWO tranches: |
First Tranche — [50] % of total retention released when:
— All deliverables or works substantially completed and accepted in writing by CRS.
— Practical completion certificate issued by CRS or appointed supervisor.
— No material defects outstanding at completion.
Second Tranche — remaining [50]% released when:
— Defects liability / warranty period has elapsed without outstanding defects.
— Any defects notified during the defects liability period have been rectified to CRS’s satisfaction.
— Written release issued by the CRS Head of Operations.
Defects Liability Period: [12] months from the date of practical completion, unless otherwise stated in the Scope of Work.
CRS reserves the right to use retained amounts to rectify defects not corrected by the vendor within [14] days of written notice.
SECTION III: ADMINISTRATIVE & ELIGIBILITY & MINIMUM QUALIFICATION REQUIREMENTS (MQR)
| ADMINISTRATIVE & ELIGIBILITY & MQR CRITERIA | |||||
| No. | Subject | Minimum Requirement | Assessment Method | Document to Submit | Type |
| A1 | Proposal submitted by deadline | Submit proposal (all 2 emails) before May 29, 2026 at 2 PM GMT | CRS server timestamps verification | MUST | |
| E1 | Business Registration | Valid | Copy verified against expiry date | Valid copy | MUST |
| E2 | Tax Clearance (LRA) | Valid | Verified through https://eservices.lra.gov.lr:8448/tccApp/#/home | Valid copy | MUST |
| E3 | Bid Submission Form | Completed, stamped & signed | Review Annex 1 | Annex 1 | MUST |
| E4 | COI Declaration | Completed, stamped & signed | Review Annex 2 | Annex 2 | MUST |
| E5 | ADMINISTRATIVE & ELIGIBILITY & MQR COMPLIANCE CHECKLIST | Annex 3 | |||
| E6 | Sanctions Check | Not on any applicable sanctions list | CRS Bridger check — internal | None required | MUST |
| E7 | Minimum Experience | Minimum 2 references provided in the last 5 years | Annex 5 with clients’ reference letters | MUST | |
SECTION IV: EVALUATION CRITERIA
| OVERALL SCORING SUMMARY | |
| Evaluation method: | QCBS — Quality and Cost Based Selection |
| Technical weight: | 70 points maximum |
| Financial weight: | 30 points maximum |
| Total: | 100 points — highest combined score wins |
| Minimum technical threshold: | 45 points out of 70. Bidders below this threshold are eliminated. Email 2 is not opened. |
| Each criterion is scored using graduated bands (Excellent 100% / Good 75% / Fair 50% / Poor 0%). The evaluator must select the band that best matches the proposal and record the corresponding score. The band descriptions are the scoring standard — evaluators must not apply their own interpretation. Evaluator Verification notes (shown in each criterion cell) specify exactly what to check and where to find it in the proposal. All scoring must be completed independently before any group discussion. |
See Annex 4 for details technical matrix.
| No. | Criteria | Max Score |
| TECH01 | GENERAL QUALIFICATIONS OF KEY STAFF (max 6 pages) | 20 |
| TECH02 | RELEVANT EXPERIENCE (max 6 pages) | 20 |
| TECH03 | TECHNICAL APPROACH & METHODOLOGY (max 5 pages) | 20 |
| TECH04 | PRESENTATION REQUIREMENTS | 10 |
| PROCESS NOTE: Each evaluator completes this table independently using the Individual Technical Scoring Sheet (Annex M). Scores are then transferred to the Score Consolidation Sheet (Annex N). Financial proposals are NOT opened until all evaluators have completed this table and the minimum threshold result is confirmed. |
| Step | Check | Rule |
| F1 | Arithmetic Correction | Unit rates govern over totals. Subtotals govern over Grand Total. Corrected totals are used for all subsequent evaluation. Vendors notified of corrections. |
| F2 | Abnormally Low Offer Check | Any bid more than 15% below the average of all evaluated financial proposals is flagged as potentially abnormally low. The bidder is asked for written justification. If justification is not satisfactory, the bid may be rejected. |
| F3 | Financial Scoring Formula | PF = 30 × (C_lowest / C_bidder) Where: PF = financial score attributed | C_lowest = lowest evaluated price | C_bidder = this bidder’s evaluated price. The lowest-priced qualifying bidder always receives [30] points. |
| F4 | Combined Score | Combined Score = Technical Score + Financial Score (max 100 pts). Award to highest combined score, subject to price reasonableness and reference check. |
SECTION V: SCOPE OF WORK
The HELINA project is a multi‑phased, community-based initiative that empowers adolescent girls and young women (AGYW) to adopt healthier behaviors, improve their nutrition and that of their children under two, and strengthen their path toward economic self‑sufficiency. By focusing on this vulnerable population, the project aims to reduce malnutrition, enhance maternal and child health outcomes, and promote sustainable practices that support long-term well‑being.
HELINA delivers a holistic package of interventions that address the interconnected health, nutrition, and socio‑economic challenges faced by AGYW. Its approach combines health and nutrition education, direct nutrition support, livelihood strengthening, and strong community engagement to ensure both immediate improvements and lasting resilience.
Funded by Latter-day Saints Charities (HELINA) and implemented by CRS in Liberia, the project is currently in its fifth phase. It operates in three communities within Montserrado County: West Point, New Kru Town, and Johnsonville. Over successive phases, HELINA has refined its delivery model, expanded its reach, and demonstrated the effectiveness of community-driven solutions tailored to the needs of AGYW and their young children.
By integrating health, nutrition, and economic empowerment strategies, HELINA contributes to CRS Liberia’s broader commitment to strengthening community systems, supporting vulnerable populations, and advancing sustainable, locally led development. The project positions AGYW and their families to build healthier lives and more resilient communities.
The purpose of this RFP is to engage a qualified institution, consulting firm, group, or individual consultant to develop a comprehensive HELINA Implementation Model (“How-To Guide”). This resource will consolidate the project’s methodologies, tools, lessons learned, and best practices from its multi-phased implementation in Liberia.
In addition to documenting the program model, the consultancy will contribute to CRS’s knowledge management efforts by translating insights from staff, partners, and community stakeholders into clear, practical, and transferable guidance. The consultant will review existing materials, engage project teams, and synthesize operational experience into a structured guide that informs program design, strengthens learning systems, and supports adaptation across contexts.
The final HELINA model will serve as a standardized, user‑friendly reference for CRS, government partners, local organizations, and others interested in adopting or scaling the HELINA approach. It will support future program implementation, training, and capacity strengthening by providing an evidence‑based and replicable blueprint. Ultimately, this consultancy will help institutionalize HELINA as a proven model for improving health, nutrition, and economic empowerment outcomes for AGYW and their young children.
The consultant will use a mixed‑methods, participatory, and knowledge‑centered approach to ensure that the HELINA Implementation Model/How‑To Guide is evidence‑based, accurate, and grounded in stakeholder and community experience. The methodology will begin with a comprehensive desk review of HELINA project materials—including strategies, workplans, reports, tools, and evaluations—along with a rapid review of comparable AGYW health, nutrition, and livelihoods models to identify relevant best practices.
The consultant will then conduct structured consultations through key informant interviews (KIIs) and focus group discussions (FGDs) with CRS staff (past and present), community facilitators, implementing partners, government representatives, and selected AGYW participants. These consultations will capture insights, operational experiences, implementation challenges, and undocumented knowledge. Participatory methods—such as process mapping, bottleneck analysis, and storytelling—will be used to document practical steps, decision‑making processes, and community engagement strategies.
Using these inputs, the consultant will synthesize findings into a coherent HELINA model that outlines core components, including health and nutrition education, economic empowerment pathways, community mobilization, behavior change strategies, and monitoring and supervision systems. Draft process maps, templates, job aids, and step‑by‑step operational guidance will be developed to support standardization and replicability.
A draft HELINA How‑To Guide and accompanying knowledge‑management products will be prepared and presented to CRS and key stakeholders for review and validation. The consultant will integrate all feedback and finalize the guide in both editable and print‑ready formats. A brief orientation will also be provided to CRS staff to support effective use, adaptation, and dissemination of the HELINA model in future programs and partnerships.
| DELIVERABLES & TIMELINE | ||
| Deliverable | Deadline | Acceptance Criteria |
| Inception Report (10 reports) | July 19, 2026 | A report outlining the consultant’s understanding of the assignment, proposed methodology, data‑collection plan, knowledge‑capture approach, draft structure of the HELINA Model/How‑To Guide, workplan, and timeline. |
| Stakeholder Consultation Summary | July 27 2026 | A synthesis of findings from KIIs, FGDs, and other consultations with CRS staff, government representatives, community facilitators, partners, and AGYW participants. The report should highlight key insights, implementation challenges, best practices, and other relevant learning. |
| Documentation and Process Mapping Package | August 3, 2026 | A consolidated set of materials that capture the HELINA model’s core components, including: • Process maps and flowcharts • Step-by-step implementation sequences • Draft templates, job aids, and tools • Analysis of key pathways, decision points, and operational processes |
| Draft HELINA Implementation Model / “How To Guide.” | August 10, 2026 | A user‑friendly draft guide that includes: • The theory of change • Core program components and implementation steps • Operational procedures and resource requirements • Partnership structures and roles: Monitoring, supervision, and quality assurance mechanisms • Case studies, lessons learned, and best practices • Annexes, tools, and templates |
| Validation Presentation and Feedback Report | August 17, 2026 | A presentation summarizing the draft model and KM products was delivered to CRS and stakeholders. The consultant will facilitate a validation session and submit a short report capturing feedback and proposed revisions. |
| Final HELINA Implementation Model / “How To Guide.” | August 31, 2026 | A fully revised, professionally edited, and design‑formatted final guide submitted in: • Editable format (Microsoft Word) • Print-ready format (PDF) Including all annexes, graphics, and KM materials. |
| Orientation Session for CRS Staff | September 14, 2026 | A brief virtual or in‑person orientation for CRS staff on how to use, adapt, and disseminate the HELINA model. All presentation materials should be submitted as part of the final deliverables. |
SECTION VI: POST-QUALIFICATION ACTIONS
CRS will verify the accuracy and authenticity of information submitted by the recommended bidder before contract execution. This includes: reference checks (minimum 2), document authentication, site visits (if applicable), and financial capacity verification.
If the recommended bidder fails post-qualification, CRS reserves the right to offer the contract to the next-ranked bidder subject to the same post-qualification process.
SECTION VII: BID FORMS & ANNEXES
ANNEX 1 — BID SUBMISSION / APPLICATION FORM (Submit in Email 1)
| Date: | |
| RFP N°: | |
| Organization: |
We, the undersigned, declare that:
| Authorized Signature: | |
| Full Name: | |
| Title / Capacity: | |
| Company Name: | |
| Company Stamp: | |
| Date: |
ANNEX 2 — DECLARATION OF ABSENCE OF CONFLICT OF INTEREST (Submit in Email 1)
(Print on company letterhead)
Date: ____________________
To: Evaluation Committee
| I, Mr./Mrs.: | ____________________________ |
| Acting as: | ____________________________ |
| Company (Name & Address): | ____________________________ |
Declare that:
| Company Name: | ____________________ | Date: | ____________________ |
| Name of Signatory: | ____________________ | Position: | ____________________ |
| Signature: | ____________________ | Company Stamp: | ____________________ |
ANNEX 3 — ADMINISTRATIVE & ELIGIBILITY & MQR COMPLIANCE CHECKLIST (Bidder Self-Audit) (Submit in Email 1)
Complete and include as the first page of Email 1. Tick each item to confirm inclusion.
| # | Document | Source / Issuer | Included ☐ | |
| 1 | Bid Submission Form (Annex 1) completed, stamped & signed | Prescribed form | Email 1 | ☐ |
| 2 | COI Declaration (Annex 2) completed, stamped & signed | Prescribed form | Email 1 | ☐ |
| 3 | Business Registration Certificate (certified copy, not expired) | National Registration Authority | Email 1 | ☐ |
| 4 | Tax Clearance Certificate from NRA (current) | NRA | Email 1 | ☐ |
| 5 | Annex 5 with clients’ reference letters | Bidder | Email 1 | ☐ |
| 6 | Technical Proposal (TP) complete PDF per Section addressing TECH01, TECH02 and TECH03 TP must contain any additional supporting documents such as Annex 6 (Key Personnel CVs) | Bidder. See section 4 Technical Evaluation Matrix. | Email 1 | ☐ |
| 7 | Letter of Tender (Annex 7) signed & stamped | Prescribed form | Email 2 | ☐ |
| 8 | Financial Proposal / BOQ (Annex 8) signed & stamped | Prescribed form | Email 2 | ☐ |
| Company Name: | |
| Authorized Signature: | |
| Date: |
ANNEX 4 — TECHNICAL EVALUATION MATRIX
| Criterion | Requirements | Evidence Required | Scoring Protocol |
| TECH01 – GENERAL QUALIFICATIONS OF KEY STAFF (20 POINTS) Technical Knowledge of the assignment – This includes demonstrated experience in developing and conducting similar work modules that consolidate the project’s methodologies, tools, lessons learned, and best practices to undertake the assignment
Technical contextual understanding of the assignment- This includes methodology, understanding of the assignment, and the approach to undertake the assignment. Demonstrates a deep understanding of the Model with goals and principles.
Evaluator Verification: – Check degree levels match CVs – Count years of relevant experience – Verify AGYW/MCH experience in CVs – Confirm team structure adequate for scope | – Lead Consultant: Master’s or PhD in Public Health, Nutrition, Social Sciences, International Development, or related field with 10+ years’ experience in AGYW, maternal/child health, or community-based health/nutrition programs – Knowledge management specialist OR M&E specialist – Combined team experience: 15+ years in relevant fields | – CVs for all key personnel (signed and dated) – Degree certificates (Master’s/PhD) – Employment history showing 10+ years for lead – Professional certifications (if any) – Proof of team composition Minimum 7–10 years of professional experience in program design, implementation, or evaluation in health, nutrition, livelihoods, or adolescent/youth development programming. Demonstrated experience in developing implementation models, how-to guides, toolkits, SOPs, manuals, or other structured program documentation. Proven expertise in knowledge management, including knowledge capture, documentation of best practices, process mapping, and development of learning products. Experience working with community-based programs, especially those targeting AGYW, maternal and child health, or integrated health, nutrition, livelihoods initiatives. Strong understanding of
| Excellent (20 points) |
| – Lead Consultant: Master’s degree + 7 to 9 years relevant experience – Demonstrated relevant experience in health/nutrition programming – Combined team: 10 to 14 years’ experience | – CVs for lead (Signed and dated) – Degree certificates (master’s degree) for lead – Relevant experience documented in CV | Good (15 points) | |
| – Lead Consultant: Bachelor’s + 10+ years OR Master’s + 5-6 years – Some relevant experience documented experience in program design, implementation, or evaluation in health, nutrition, livelihoods, or adolescent/youth development programming. | – CVs for lead (Signed and dated) – Degree certificates (bachelor’s degree) for lead – Relevant experience documented in CV | Fair (10 points) | |
| N/A | N/A | Poor (0 points) | |
| TECH02 — RELEVANT EXPERIENCE (20 POINTS) – ANNEX 6 with all supporting documents Provide a minimum of five (5) or more models developed in the last 5 years. Evaluator Verification: – Count assignments meeting “documentation/model development” criteria – Verify health/nutrition/AGYW focus from descriptions – Review sample products for quality and relevance – Confirm at least 1 Africa assignment – Contact references to verify satisfaction | – Completed 5 or more program documentation/model development assignments in last 5 years – At least 3 assignments in health, nutrition, or AGYW programming – At least 2 assignments produced How-To Guides, Implementation Manuals, Toolkits, or SOPs – At least 1 assignment in Sub-Saharan Africa (Liberia strongly preferred) – All deliverables accepted by clients and currently in use | – List of relevant assignments with dates, clients, deliverables – Copies of 2 sample products (guides, manuals, models developed) – Client reference letters (minimum 2) confirming quality and impact | Excellent (20 points) |
| – 3 or 4 documentation assignments completed – At least 2 in health/nutrition sector – At least 1 produced implementation guide or manual – Experience in developing country context or experience working in low-resource or similar sub-Saharan African environments is strongly preferred. Familiarity with CRS programming approaches, donor expectations, and community-driven development models is an added advantage. | – 3 assignment descriptions – 2 reference letters from past clients – 1 sample product | Good (15 points) | |
| – 1 or 2 documentation assignments – Some health/development sector experience – Produced at least 1 written technical product | – Assignment descriptions – 1 sample product – 1 reference from past client | Fair (10 points) | |
| No relevant experience OR insufficient evidence | N/A | Poor (0 points) | |
| TECH03 — TECHNICAL APPROACH & METHODOLOGY (20 points)) This looks at how the bidder plans to carry out the work—from reviewing documents, engaging stakeholders, and collecting information, to producing the final guide. The approach should be clear, practical, and well structured, showing good understanding of the HELINA context and how the different steps connect.
Evaluator Verification: – Read methodology for comprehensiveness – Assess understanding of AGYW context – Check if tools/approaches are appropriate – Verify logic from data collection → synthesis → guide development – Look for innovation beyond standard approaches | – Understanding: Demonstrates thorough understanding of assignment objectives, HELINA model context, and AGYW programming – Methodology: Clear, detailed methodology for: – Desk review approach (specific documents to review) – Stakeholder consultation strategy (who, how, when) – Participatory methods (process mapping, storytelling, bottleneck analysis) – Knowledge capture and synthesis approach – Quality assurance process – Innovation: Proposes creative approaches to capturing tacit knowledge – Structure: Logical flow from inception to final deliverables – Risk mitigation: Identifies potential challenges with solutions | – Detailed methodology section (5+ pages) – Specific data collection tools proposed (KII guides, FGD guides) – Clear process mapping approach described – Stakeholder engagement plan – Quality assurance framework – Risk matrix with mitigation strategies – Demonstrates understanding of AGYW, health, nutrition, livelihoods integration | Excellent (20 points) |
| – Good understanding of assignment – Adequate methodology covering key steps – Standard approaches appropriate to task – Reasonable quality assurance mentioned | – 3-to-4-page methodology – Basic data collection approach – Stakeholder engagement plan | Good ([15 points) | |
| – Basic understanding shown – Generic but acceptable methodology – Standard approaches | – 2-to-3-page methodology section – General description of approach | Fair (10 points) | |
| – Inadequate methodology – Does not demonstrate understanding – Copy-paste generic approach | N/A | Poor (0 points) | |
| TECH04 – PRESENTATION REQUIREMENTS (10 points) Duration:30 minutes presentation + 15 minutes Q&A = 45 minutes total
Who Presents: – Lead consultant SHOULD present – Can bring 1-2 key team members (optional)
Format: – PowerPoint or similar presentation – In-person at CRS office, Monrovia – Evaluation committee present – Presentation can be recorded (notify bidders)
Content to Cover: 1. Understanding of Assignment (5 minutes) – HELINA context and objectives – Key challenges anticipated – How this model will be used
2. Proposed Methodology (10 minutes) – Data collection approach – Stakeholder engagement strategy – Knowledge capture methods – Quality assurance process
3. Detailed Work Plan (10 minutes) – 3-month timeline with milestones – Phasing: inception → consultation → drafting → validation → finalization – Resource allocation – Risk mitigation strategies
4. Sample Deliverable (5 minutes) – Show structure of final How-To Guide – Mock-up or outline of key sections – Examples from previous similar work
Presentation Materials: – PowerPoint slides (submit copy to evaluation committee) – Handout: Detailed Gantt chart (1-page) – Handout: Draft Table of Contents for HELINA Guide
Evaluator Verification: – Committee completes evaluation scorecard during/after presentation – Each evaluator scores independently, then averages – Notes taken on strengths/weaknesses – Specific examples noted for justification
| Content Quality: – Demonstrates deep understanding of HELINA model, AGYW programming, health/nutrition/livelihoods integration – Clear, specific methodology addressing all TOR requirements (desk review, KIIs, FGDs, process mapping, validation) – Realistic, detailed work plan with clear phases, milestones, and deliverable dates within 3 months – Shows evidence-based approach referencing previous similar work – Addresses **quality assurance mechanisms – Identifies realistic risks with practical mitigation strategies
Presentation Delivery: – Confident and professional delivery – Clear communication – explains complex concepts simply – Well-structured presentation, easy to follow – Engaging – maintains committee attention – Good time management – covers all content within 30 minutes – Visual aids effective
Q&A Performance: – Answers questions directly and confidently – Demonstrates flexibility – can adapt approach based on feedback – Shows problem-solving skills – provides solutions not just problems – Team dynamics good (if multiple presenters) – Respectful and professional with committee | Excellent (10 points) | |
| Content Quality: – Good understanding of assignment – Adequate methodology covering main steps – Reasonable work plan fitting 3 months – Some examples from previous work – Basic risk identification
Presentation Delivery: – Professional delivery – Clear enough communication – Reasonable structure – Adequate time management – Acceptable visual aids
Q&A Performance: – Answers most questions adequately – Shows some flexibility – Professional responses
| Good (8 points) | ||
| Content Quality: – Basic understanding shown – Generic methodology – Simple work plan (may be too rushed or too slow) – Limited examples
Presentation Delivery: – Acceptable delivery but not polished – Communication adequate but could be clearer – Some organizational issues – Time management challenges – Basic slides
Q&A Performance: – Struggles with some questions – Limited flexibility shown – Responses sometimes vague | Fair (5 points) | ||
| – Inadequate understanding of assignment – Vague or missing methodology – Unrealistic work plan – Poor presentation skills – Cannot answer basic questions – Unprofessional behavior | N/A | Poor (0 points) | |
| TOTAL TECHNICAL SCORE | Minimum Technical Qualifying Score to proceed to financial evaluation: 45 points out of 70 | 70 pts | |
ANNEX 5: PAST CLIENT REFERENCE INFORMATION FORM (Submit in Email 1)
| RFP Number: | |
| Company Name: | |
| Date: |
| INSTRUCTIONS TO BIDDERS |
| Submit a MINIMUM of THREE (3) past performance references demonstrating relevant experience. References must be from contracts completed within the last FIVE (5) years that are similar in nature, scope, or complexity to this RFP. |
| WHAT TO INCLUDE |
| EVALUATION IMPACT |
| REFERENCE #1 | |
| PROJECT INFORMATION | |
| Project Title: | |
| Client Name: | |
| Client Organization: | |
| Contract Value (USD): | |
| Contract Duration: | Start: ________________________ End: ________________________ |
| Location / Country: | |
| Your Role: | ☐ Prime Contractor ☐ Subcontractor ☐ Consortium Member |
| SCOPE OF WORK DELIVERED |
| Describe the scope of work you delivered (2–3 paragraphs). Focus on aspects similar to this RFP. |
| [Insert description] |
| KEY DELIVERABLES & OUTCOMES |
| # | Deliverable / Outcome |
| 1 | |
| 2 | |
| 3 | |
| 4 |
| RELEVANCE TO THIS RFP |
| Explain why this reference is relevant (1–2 paragraphs). What similarities exist between that project and this RFP? |
| [Insert explanation] |
| CLIENT CONTACT INFORMATION | |
| CRITICAL: Provide accurate contact information. The evaluation committee WILL contact references to verify your claims. | |
| Contact Person Name: | |
| Title / Position: | |
| Email: | |
| Phone (with country code): | |
| Organization: | |
| Best time to contact: | |
| REFERENCE LETTER | |
| Reference letter attached? | ☐ Yes — attached as: ________________ ☐ No — contact information provided for direct verification |
| REFERENCE #2 | |
| PROJECT INFORMATION | |
| Project Title: | |
| Client Name: | |
| Client Organization: | |
| Contract Value (USD): | |
| Contract Duration: | Start: ________________________ End: ________________________ |
| Location / Country: | |
| Your Role: | ☐ Prime Contractor ☐ Subcontractor ☐ Consortium Member |
| SCOPE OF WORK DELIVERED |
| Describe the scope of work you delivered (2–3 paragraphs). Focus on aspects similar to this RFP. |
| [Insert description] |
| KEY DELIVERABLES & OUTCOMES |
| # | Deliverable / Outcome |
| 1 | |
| 2 | |
| 3 | |
| 4 |
| RELEVANCE TO THIS RFP |
| Explain why this reference is relevant (1–2 paragraphs). What similarities exist between that project and this RFP? |
| [Insert explanation] |
| CLIENT CONTACT INFORMATION | |
| CRITICAL: Provide accurate contact information. The evaluation committee WILL contact references to verify your claims. | |
| Contact Person Name: | |
| Title / Position: | |
| Email: | |
| Phone (with country code): | |
| Organization: | |
| Best time to contact: | |
| REFERENCE LETTER | |
| Reference letter attached? | ☐ Yes — attached as: ________________ ☐ No — contact information provided for direct verification |
| REFERENCE #3 | |
| PROJECT INFORMATION | |
| Project Title: | |
| Client Name: | |
| Client Organization: | |
| Contract Value (USD): | |
| Contract Duration: | Start: ________________________ End: ________________________ |
| Location / Country: | |
| Your Role: | ☐ Prime Contractor ☐ Subcontractor ☐ Consortium Member |
| SCOPE OF WORK DELIVERED |
| Describe the scope of work you delivered (2–3 paragraphs). Focus on aspects similar to this RFP. |
| [Insert description] |
| KEY DELIVERABLES & OUTCOMES |
| # | Deliverable / Outcome |
| 1 | |
| 2 | |
| 3 | |
| 4 |
| RELEVANCE TO THIS RFP |
| Explain why this reference is relevant (1–2 paragraphs). What similarities exist between that project and this RFP? |
| [Insert explanation] |
| CLIENT CONTACT INFORMATION | |
| CRITICAL: Provide accurate contact information. The evaluation committee WILL contact references to verify your claims. | |
| Contact Person Name: | |
| Title / Position: | |
| Email: | |
| Phone (with country code): | |
| Organization: | |
| Best time to contact: | |
| REFERENCE LETTER | |
| Reference letter attached? | ☐ Yes — attached as: ________________ ☐ No — contact information provided for direct verification |
| REFERENCE #4 (OPTIONAL — additional strong references strengthen your score) |
| Use the same format as References #1–3 above. Additional strong references may improve your technical score. |
| SUMMARY TABLE — ALL REFERENCES | |||||
| # | Project Title | Client | Value (USD) | Year Completed | Relevance to this RFP |
| 1 | |||||
| 2 | |||||
| 3 | |||||
| 4 | |||||
| GUIDANCE FOR CLIENT REFERENCE LETTERS (Optional) |
| If your clients are willing to provide reference letters, they should be on official letterhead and include: |
| DECLARATION |
| We certify that: • All information provided is accurate and complete • All references are from contracts we directly delivered • Client contact information is current and accurate • We authorize CRS Sierra Leone to contact these references for verification • We understand that false or misleading information will result in disqualification |
| Authorized Signature: | |
| Full Name: | |
| Title: | |
| Company Name: | |
| Company Stamp: | |
| Date: |
| By submitting this form, we confirm that the organizations listed above are genuine past clients and have agreed to be contacted as references. We consent to CRS contacting them for the purpose of verifying our past performance. Organization: ________________________________ Signature: ________________________ Date: ____________ |
ANNEX 6 — KEY PERSONNEL CVs – Submit in Email 1 (Technical Proposal)
| RFP Number: | |
| Company Name: | |
| Date: |
| INSTRUCTIONS TO BIDDERS |
| Submit CVs for ALL key personnel who will be assigned to this contract. Key personnel typically include: Project Manager, Technical Leads, Quality Assurance Manager, and other roles critical to delivery. |
| CV REQUIREMENTS |
| EVALUATION IMPACT |
| KEY PERSONNEL SUMMARY TABLE (complete this first, then provide individual CVs) | ||||
| Please complete this summary prior to submitting the individual CVs. Each CV must be signed and dated by the respective key personnel. Sharing of key personnel between proposals is not permitted. | ||||
| Position on Project | Full Name | Highest Qualification | Years Relevant Experience | CV Page Reference |
| [Role 1] | ||||
| [Role 2] | ||||
| [Role 3] | ||||
| [Role 4] | ||||
| [Role 5] | ||||
| SUPPORTING DOCUMENTS CHECKLIST |
| Attach copies of the following documents for each key person (as applicable): |
| ☐ CV signed and dated ☐ Degree certificates ☐ Professional certifications (PMP, etc.) ☐ Professional licenses (if applicable) ☐ Training certificates ☐ Other relevant credentials |
| PERSONNEL SUBSTITUTION POLICY |
| IMPORTANT: Once the contract is awarded, the key personnel listed in this annex become contractually bound to the project. Any substitution of key personnel requires prior written approval from CRS Liberia. |
| Substitution requirements: |
| COMPANY DECLARATION |
| We certify that: • All CVs are authentic and the information is accurate • All listed personnel have confirmed their availability for this project • We have secured the commitment of these individuals • We understand and accept the personnel substitution policy above • Copies of all relevant certificates and qualifications are attached |
| Authorized Signature: | |
| Full Name: | |
| Title: | |
| Company Name: | |
| Company Stamp: | |
| Date: |
ANNEX 7 — LETTER OF TENDER (Submit in Email 2)
| Contract Title: | Develop a comprehensive HELINA Implementation Model (“How-To Guide”) |
| To: | Catholic Relief Services (CRS) Liberia |
| RFP N°: | 2009577 |
| Date: |
We have examined the RFP and all Addenda. We offer to execute and complete the contract in conformity with the RFP requirements.
Our financial proposal totaling [AMOUNT IN CURRENCY] (all-inclusive) is submitted separately in Email 2.
We agree to abide by this Tender for 90 calendar days from the submission deadline.
We understand CRS is not bound to accept the lowest or any bid.
We acknowledge the financial conditions set out in Sections 18–20 (Advance Payment / Performance Bond / Retention) and commit to complying with whichever are marked applicable.
This Tender, together with the written acceptance by CRS, shall constitute a binding contract between our organizations.
| Authorized Signature: | |
| Full Name: | |
| Company: | |
| Company Stamp: | |
| Date: |
ANNEX 8 — FINANCIAL PROPOSAL / BILL OF QUANTITIES (Submit in Email 2)
| # | Item / Description | Qty | Unit | Unit Price (USD) | Total Price (USD) | Notes / Assumptions | |
| 1 | Consultant Professional fees | 1 | Person | ||||
| GRAND TOTAL (all-inclusive — USD) | |||||||
| Advance payment requested (if applicable): | ☐ No advance payment requested ☐ Advance payment requested: ___% of contract value = USD _________ (see Annex 11 — Advance Payment Request Form) | ||||||
| Authorized Signature: | |
| Full Name: | |
| Company Stamp: | |
| Date: |
CONTRACT TEMPLATE